Ice camp2010web

Next Library - Nordic Camps - Ice Camp 2010


Agenda day 1 – Phase 1

09.15 – 09.30 Welcome by Ánna and project inf by Lotte

09.30 – 10.00 Þorvaldur Þorsteinsson 10.00 – 11.25 Introduction to the camp

Break 5 min.11.30 – 12.00 Introduction to challenges12.00 – 12.50 Lunch


Nordisk Biblioteksnetværk Network of Nordic Public

Libraries

Lotte Duwe Nielsen, [email protected]


• Thank you Iceland for hosting this first camp

• Especially thanks to Gurra, Anna, Holmkell & Hrafn for hospitality and patience – and for meeting all our wishes for location, facilities and organisation

• This is going to be an amazing camp, thanks to your support & creativity


The Framework

• Ice camp - part of the project: Network of Nordic Public Libraries

• Goals and demands, according to the project (what do we have to do?)


Network of Nordic Public Libraries2009 - 2011

• The members are:

• Borgarbókasafn Reykjavíkur, Iceland • Bókasafn Kópavogs, Iceland • Amtsbókasafnid á Akureyri, Iceland • Deichmanske Bibliotek, Oslo • Helsingfors Stadsbibliotek, Finland • Stockholm Stadsbibliotek, Sweden • Aarhus Public Libraries, Denmark

(project management)


Goals

7 libraries in 5 countries will co-create innovative ideas for common Nordic concepts for public libraries


3 focal points for main activities: I) STRATEGIC PERSPECTIVE ON LIBRARY INNOVATION

• The network is initiated by the strategic management fora of the network partners

• The starting point is a common Nordic strategic perspective which can develop creative contributions to library innovation in the Nordic countries


3 focal points for main activities: II) BUILDING IDEAS, COMPETENCES AND NETWORK

• Ideas and competences (knowledge, skills and attitudes) will be developed by involving library staff from the 5 project partners

• The creative camps will be the basis of new relations between library staff and hopefully co-operation in future networks and Nordic projects


Camps – exchanging knowledge and ideas by creating new ideas


Camps

• 3 creative learning camps will involve (at least) 50 library staff members across the Nordic libraries:

• 2010: Iceland• 2011: Stockholm• 2012: Oslo


Study Tours• Visits to significant libraries or cultural institutions

linked to the three camps

• Purpose: to ensure common frame of reference, inspiration and updated knowledge about library and cultural development in the Northern countries


3 focal points for main activities: III) DISSEMINATION

• One article per year in a library magazine in each country: 15 articles in total

• Conference papers for IFLA :2010 in Göteborg 2012 in Helsinki


3 focal points for main activities: III) DISSEMINATION cntd.:

www.nordiccamps.ning.com

• The methods, ideas and strategies + discussions about library innovation will be published online.

• Other Nordic libraries and interested people – also internationally - are invited to participate in discussions on the web


Budget and Funding: Total Budget: 507.598 EUR

Project partners: 357.608 EUR

Kulturkontakt Nord /Nordic Culture Point 149.999

EUR

Application:

https://nordiccamps.ning.com/page/nice-to-know


So - let’s get started!


Þorvaldur Þorsteinsson

Free your mind


Phase 1:The Creative Platform


We cannot solve ourproblems with the samethinking we used when wecreated them.

Albert Einstein


About the camp – the framework


If, at some point you have questions about the process

• Write it down on a post-it and place it on the question wall

• We answer them all before we go home


Take breaks on your own

• If you need to go to the toilet, smoke etc.• If you cannot understand what is happening

"right now”, it's ok, but don't interrupt the proces

• If you are tired or for some reason need a break• Take a break on your own. Don’t take other

people away from the process


Introduction to facilitators and camp leader

• Doddi Jonsson & Pirjo Lipasti• Reinert Mithassel & Lotte Duwe Nielsen• Sigrún Guðnadóttir & Marie Østergaard• Kristín Viðarasdóttir & Sidsel Bech-Petersen• Britta Palm & Louise Overgaard• Úlfhildur Dagsdóttir & Lisbeth Overgaard• Jannik Mulvad


We need to be able to concentrate


Let’s get started


Structure of The Creative Platform

• four principles• one method: 3D cases that

implements the principles


Principle 1: No judgement

• The Creative Platform creates a confident and secure environment by applying the rule of NO JUDGEMENT:– Between participants– Of Ideas / output– Of process


Principle 1. No judgement (cntd.)- ideas are just ideas

• Ideas should not be judged• The purpose of an idea is to get

another idea• Follow the energy of an idea – not

the logic of it• help others give birth to ideas


Principle 1: No judgement (cntd.) - barriers that may stand in the way of

using all your knowledge

We all know the feeling of:

• Fear of making mistakes• Fear that it will not work• Fear of making wrong decisions• Fear of looking really stupid• Fear of losing control• All this leads us to choose the safe "NO“ or the dismissive "YES but"


Principle 1. No judgement (cntd.) - accept and use your mistakes

• Accept and work with your mistakes• You are supposed to make mistakes• Mistakes leads us to new ideas


Let’s rehearse



Principle 2: Parallel Thinking

• The Creative Platform promotes concentration by using parallel thinking:– All participants – in total and in

groups - take every step of the process at the same time

– Everyone talks about the same at the same time

– Result: When we have finished a task, it's over and done with


Principle 3: Task focus

• The Creative Platform creates motivation by introducing Task Focus:– Never focus on participants – it is not

personal– Focus must be only on the task– One task one deadline!


Principle 4: Horizontal Thinking

• The Creative Platform creates wide usage of knowledge by introducing Horizontal Thinking:– Helps participants to break free of

their patterns– Focus on usage of knowledge across

disciplines


Principle 4: Horizontal thinking (cntd.)- your brain as a Library

Job/networking

Children

Food/vine/beer

Watches

House renovation

Family

Music/Party


Principle 4: Horizontal thinking (cntd.)- knowledge concept

• The classical (vertical) knowledge concept– Limits use of knowledge to only one

“shelve”

• The horizontal knowledge concept– uses knowledge from all “shelves”


Let’s rehearse



One Method: 3D cases

• 3D cases are exercises that use both body, language and attitude to– Maintain a creative presence – Release energy and free space for

uninhibited use of knowledge


3D cases- the Body

• The body contains our knowledge and by moving our body knowledge is set free

• Using your body makes you experience things in a different way

• Using your body makes you communicate differently

• An energetic body focuses concentration and energy


3D cases- Language and Attitude

• Through language you maintain traditional mental patterns – BUT you can also use language to change them

• Never say NO ...• Never say YES BUT ...• Always say, YES AND ...• Accept the offers you get, in terms of ideas - and

use them• Changing the attitude provides energy and

motivation


Let’s rehearse



Summary of the layers of The Creative Platform

• 4 Principles1. No judgement2. Parallel thinking3. Focus on task – one task one deadline4. Horizontal thinking

• 1 method: 3D cases that implements the principles


• We have many ideas

• It's just a matter of seeing and accepting them

• We need to train it


More exercises




09.15 – 09.30 Welcome by the hosts09.30 – 10.00 Þorvaldur Þorsteinsson 10.00 – 11.25 Introduction to the camp

Break – 5 min.11.30 – 12.00 Introduction to challenges12.00 – 12.50 Lunch


Strategy group introduces thechallenges

Holmkell Hreinsson Knud SchultzKari LämsäKnut Skansen

Åke Nygren


The Task:

• Silent reflection• One challenge at a time• 1 min pr challenge• Write ideas/thoughts – one idea pr

post-it


Challenges

Kari


1. Fabriries


Mistä leikkipuistot, vauvauinnit, kahvilat, asukaspuistot, huvipuistot, eläintarhat ja erilaiset verkkopalvelut perheille.

Keskustakirjastossa tarjotaan luontevia tapaamispaikkoja perheille suunnittelemalla tilat niin, että muiden perheiden kohtaaminen oli luontevaa ja helppoa. Lisäksi luodaan puitteet koko perheen yhdessä tekemiselle ja elämyksille niin, että sekä lapset että aikuiset pääsevät osallistumaan.

Family


Fabriries

• From children’s libraries to families in libraries

• How could the library space and services be transformed in relation to the needs of families?

Åke


2. Prosumer



2. Prosumer

• How can we address the citizens as prosumers?

• Both in the digital and physical library?

• Citizen media – Do the library have a role in relation to customer produced digital content?

• Producing, sharing, remixing?

Kari


3. Visualize and seduce


Poetry jukebox


3. Visualize and seduce

• It’s about visualization, packaging and marketing

• How do we unwrap and visualize the content hidden in libraries? • Beyond text?• Context?

Knud


4. Loved to death?



4. Loved to death?

• How do we avoid being loved to death?

• How do we cope with variety and still please the citizens?

• Do we want pleased & passive citizens or creative criticizers?

Holmkell


5. Business model


Childrens department Oslo Central Library 1908Mrs Bure is in control


5. Business model

• The library’s business model in the industrial society was collecting and circulating books (information)

• What is the business model in the knowledge society when the information is digitized?

Åke


6. Reclaiming the future.



6. Reclaiming the future

• How do libraries go from waiting for the future to proactively shaping our future?

• Can the libraries shape the society’s democratic future?– Reinvention

Knud


7. Flexibility



7. Flexibility

• How do we build flexibility into libraries?

• Physical/digital space• Mindset • Staff / Organization /

Citizens

Kari


8. Bridging the physical and the virtual



8. Bridging the physical and the

virtual• How do we merge the

digital with the physical?

• How can the physical and virtual be seen as one?

• How do we develop new services that connect the physical and virtual?

Knud


9. Clustering


MedborgercenterCommunity Center- den engelske model

LOKALARKIV

UNGE

MØDE-

LOKALER

UDLÅN

OG REFERENCE

SUNDHEDS-

RÅDGIVNING &

VEJLEDNING

SELV-

BETJENING

LÆRINGS-CENTER

BORGER-

SERVICE

FRITIDSBUTIKKEN

LEKTIE-

HJÆLPMEDBORGER-

CENTER

NETADGANG CAFÉ

STUDIESTØTTEJOBHJØRNET

SHOP

BØ

RN

/FO

R D

E M

IND

STE

UDSTILLINGER

FORBRUGERINFO

NATURGUIDEK

ULTU

RELLE A

KTIV

ITETER

&FAMILIER

STILLE-OMRÅDE

AVISLÆSESAL/NYHEDSCENTER FOR BESØGENDE

Satellit-centre

LÆSETRÆ-NING


9. Clustering

• The library as a mash-up– Idea store– Community centre– Living labs– Furnishing / design – ICT cluster

• How can the library be a match maker? (Permanent/temporary)

Holmkell


10. Pride



10. Pride

• The library as a cool and empowering place

• Confidence building for libraries means confident communities?

• How do the users interact, produce and use the facilities – and how do we support?

• How can the library be a place where people want to be seen?

Åke


11. Where is the library?



11. Where is the library?

• The library as a mobile application

• The librarian as a mobile application

• The library in the city – the city in the library

• Where is the library relevant for the citizen – in what context?

• How to get into the pocket of a non-user?



Lunch



09.15 – 09.30 Welcome by the hosts09.30 – 10.00 Þorvaldur Þorsteinsson 10.00 – 11.30 Phase 1:Introduction to the camp11.30 – 12.00 Introduction to challenges12.00 – 12.50 Lunch 12.50 – 13.00 Get in gear13.00 – 13.30 Browse post-it13.30 – 13.45 Challenge-keeper13.45 – 14.00 Introduction to Village Square14.00 – 14.15 Challenge-keeper preparation & Games with

Jannik14.15 – 15.15 Village Square15.15 – 16.00 Pitch of challenges


Let’s get back in gear



Village Square


The law of the Two Feet:– You are free to move to where you feel your energy lies

– Take responsibility for your own contributions leave the challenge if/when you don't have any more to say

BUT - when the horn sounds you HAVE to move on


Remember - use language to change mental patterns

Never say NO ...Never say YES BUT ...Always say, YES AND ...Accept the offers you get, in terms of ideas - and use them


Task: browse challenges & select

Selecting a challenge makes you a challenge-keeper

Challenge-keepers are responsible for the challenge during the Village Square

Challenge-keepers stay with their challenge through the whole Village Square


Preparation for Village Square

• Facilitators leave with challenge-keepers and prepare

• Participants stay in the large room and practice task with Jannik


Village Square


Pitch & Voting•2 min pitch from each challenge-holders•Which challenges should we continue to work on at the camp? •3 votes pr person – decide during the pitches


Pitch


Now Vote!-5 min. for placing your votes

-3 votes pr person



09.15 – 09.30 Welcome by the hosts09.30 – 10.00 Þorvaldur Þorsteinsson 10.00 – 11.30 Phase 1:Introduction to the camp11.30 – 12.00 Introduction to challenges12.00 – 12.50 Lunch 12.50 – 13.00 in gear13.00 – 13.30 Browse post-it13.30 – 13.45 Playmaker13.45 – 14.00 Introduction to Village Square14.00 – 14.15 Playmaker preparation & Games with Jannik14.15 – 15.15 Village Square15.15 – 16.00 Pitch of challenges16.00 – 17.45 Intermezzo; Hot Pot or go for a walk


Intermezzo



09.15 – 09.30 Welcome by the hosts09.30 – 10.00 Þorvaldur Þorsteinsson 10.00 – 11.30 Phase 1:Introduction to the camp11.30 – 12.00 Introduction to challenges12.00 – 12.50 Lunch 12.50 – 13.00 in gear13.00 – 13.30 Browse post-it13.30 – 13.45 Playmaker13.45 – 14.00 Introduction to Village Square14.00 – 14.15 Playmaker preparation & Games with Jannik14.15 – 15.15 Village Square15.15 – 16.00 Pitch of challenges16.00 – 17.45 Intermezzo; Hot Pot or go for a walk17.45 – 19.30 Phase 3: Grounding in groups, dinner,

preparation, pitch


Chosen challenges


Phase 3 - grounding• Thanks to challenge-keepers and strategy group! You are

now released

NOW IN GROUPS• Meet your facilitators• Take possession of the room• Get to know eachother• Form ground rules• Get familiar with your challenge• Brainstorm and develop• Eat• Prepare a pitch – How does this group see this challenge.

Key angels, focus areas• Be finished and back here 19.30


Ning




16.00 – 17.45 Intermezzo; Hot Pot or go for a walk

17.45 – 19.15 Grounding in groups, dinner, idea development, preparation for pitch

19.15 - 19.30 Pitch in pairs

19.30 – 19.45 Phase 4: Personas, what about the users?


Phase 4:What about the users?

• User involvement• Shape your idea with a user-

perspective• What do the users get out of it?• How will the user see it?• Get feed-back from the users• Method: real people / personas


Personas:

• are fictional but realistic characters, representing different groups of citizens

• provide you with a broader picture of needs and wants of a diverse group of citizens

• personas sharpen focus on user groups' needs and wants while developing your ideas


Personas – Peter 25 years• Peter is 25 and works as a

carpenter• He loves football and is a

Beckham-fan• He lives with his girlfriend

Lisa, who works in a kindergarten

• He loves to go out with friends – almost every weekend

• In five months Peter is going to be a dad

• Mom says: “I just wish he would spend a little more time reading”


Task: Using personas

• Choose and study a persona• Practice to be a persona yourself • Look at the theme with the eyes of a persona

- why is your topic a must for the citizens? - how can the user be involved?- what would they be interested in?- What do you want to ask the personas/what

information do you need?

• Prepare presentation for citizens / personas• Prepare for pitch• Pitch in pairs – group vs personas and vv.


Agenda day 1

09.15 – 09.30 Welcome by the hosts09.30 – 10.00 Þorvaldur Þorsteinsson 10.00 – 11.30 Phase 1:Introduction to the camp11.30 – 12.00 Introduction to challenges12.00 – 12.50 Lunch 12.50 – 13.00 in gear13.00 – 13.30 Browse post-it13.30 – 13.45 Playmaker13.45 – 14.00 Introduction to Village Square14.00 – 14.15 Playmaker preparation & Games with Jannik14.15 – 15.15 Village Square15.15 – 16.00 Pitch of challenges16.00 – 17.45 Intermezzo; Hot Pot or go for a walk17.45 – 19.15 Grounding in groups, dinner, idea development, preparation for

pitch19.15 - 19.30 Pitch in pairs19.30 – 22.00 Personas and pitch


End of day 1

• Song • Groups clean up their rooms• Bus back to hotel at 22.15• Late night snack at the hotel

• The bus leaves tomorrow from the hotel at 08.30

• See you tomorrow!


Welcome and good morning


Day 2

• How far have we come– challenges have been enriched through

silent reflection, village square, and pitch in general assembly,

– the selection of challenges, through vote– (hot pot) ;-)– grounding in groups, developing ideas,

exercise pitch– personas - what about the users– pitch for personas.


Agenda day 2

09.00 – 09.15 Morning exercise09.15 – 10.00 Working in groups,

prepare your idea for pitch

10.00 – 10.15 Speed pitch in pairs - focus on form

10.15 – 13.00 Develop idea and prepare final presentation for everyone (lunch

while you work)

Template


Challenge:

Group members + picture:

Visions?What do we want to create (use both the group’s ambition, the citizen’s and the library’s ambitions)?

• Describe the idea

Why?

What do we think are the most important angles/themes in the

challenge?(supplementary keywords)

(max 3 angles?)

Choose the most important angle

• Describe the single one (1) most important angle!

How do we construct the idea?

What do you think we should create? – activities/constructions?

How do we do it? (what actions should we take to make it happen?)

What difference does it make?

With whom do we do it? - partners and competencies?

What is the difference/result the activities will make – to the society and the citizens

How does the Network of Nordic Libraries build on the ideas from this camp?


Final Presentation!!Max 10 minutes pr group

Group 1 - Flexibility Are you Flexible?

We are seeking new library staff members...

Group 2

• The Prosumer


Connecting FamiliesLibrary to go

Group 3 - Fabriries

Library to goConnecting Families

Library to go

Partners

Library to goConnecting Families

Group 4• Where is the library


Group 5 - RECLAIMING THE FUTURE

Anne Mulvad, Antti Sauli, Siri Brødholt, Annmagret Görebrant, Sigurður Vigfússon, Hólmkell Hreinsson, Ingibjörg Ösp, Susanne Tengberg, Mari Gudim Torp

The most important themes in the challenge

- The userdriven library, where you can define your needsThe public can influence and define the form and the content of their library. The staff need to be openminded, bring in the users, and shape the library for the future, both physical and digital.

- Partnerships, new ways of cooperatingUsing new connections to bring the non-users into the library. Use experts and partners not traditionally known to the library, and create new services. Also let the library be an arena for others.

- Connecting people, on their terms

You may say that I'm a dreamer

But I'm not the only one

when all the people come together

then the library will keep living on

Group 6

• Bridging the physical and the virtual



Agenda day 209.00 – 09.15 Morning exercise09.15 – 10.00 Working in groups, prepare for pitch10.00 – 10.15 Speed pitch in pairs - focus on form10.15 – 13.00 Prepare final presentation

(including lunch)13.00 – 14.30 Final presentation 14.30 – 15.00 Evaluation15.00 Thank you15.00 – 16.00 Refreshments at the library in Gerduberg16.15 Busses to hotel19.00 - Party at Idno

• Pictures from Flickr while you reflect on the camp



Evaluation sheet

Interview in pairs:

• What were the 3 best things about the proces?

• What 3 things would you change?

• What 3 new things would you suggest for the next camp?


Agenda day 209.00 – 09.15 Morning exercise09.15 – 10.00 Working in groups, prepare for pitch10.00 – 10.15 Speed pitch in pairs - focus on form10.15 – 13.00 Prepare final presentation

(including lunch)13.00 – 14.30 Final presentation 14.30 – 15.00 Evaluation15.00 – 16.00 Refreshments at the library in Gerduberg16.15 Busses to hotel19.00 - Party at Idno


The End!


Documents

Ice camp2010web