ICAO TCB TRAINING PROGRAMME · 2013-03-18 · ICAO TCB TRAINING PROGRAMME PROCESS . Æ. RESULT . Æ. IMPACT . Æ. ADDED VALUE. FUNCTION PROCESS RESULTS. Supply of personnel Interviews

Diego Diego MartínezMartínezTCB Field OfficerTCB Field Officer

ICAO TCBICAO TCBTRAINING PROGRAMMETRAINING PROGRAMME

SingaporeSingapore, 12, 12--14 14 JanuaryJanuary 20042004

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ICAO TCB TRAINING PROGRAMMEICAO TCB TRAINING PROGRAMME

PLANNING STEPSPLANNING STEPS

Human resources planning

Career information

Training needs analysis

Training delivery process

On-the-job training

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THREE PLANS TO MANAGETHREE PLANS TO MANAGE

OBJECTIVESOBJECTIVES

BUSINESS PLANBUSINESS PLAN

AdministrationAdministration

AirportAirport

Air Navigation Air Navigation

Air CompanyAir Company

IndustryIndustry

HUMAN RESOURCESHUMAN RESOURCES

HR StrategyHR Strategy

Career PlanCareer Plan

New PostsNew Posts

CostsCosts

PERSONNELPERSONNEL

TRAINING PLANTRAINING PLAN

Training NeedsTraining Needs

PrioritiesPriorities

Complete Complete ProgrammesProgrammes

EvaluationEvaluation

KNOWLEDGE KNOWLEDGE

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Selection and Selection and hiring hiring

Job Job evaluationevaluation

Assessment Assessment of of

potential potential

RemunerationRemuneration

Training and Training and development development

Succession Succession planningplanning

Career Career plansplans

Design and Design and evaluation evaluation

of of workplace workplace

Common informationCommon information

WorkplaceWorkplace

•• ContentContent

•• Competence ProfileCompetence Profile

PersonnelPersonnel

•• Competence Competence

HU

MA

N R

ESO

UR

CE

SH

UM

AN

RE

SOU

RC

ES

STR

AT

EG

IC P

LA

NN

ING

STR

AT

EG

IC P

LA

NN

ING

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TRAINING AND THE DEVELOPMENT OF TRAINING AND THE DEVELOPMENT OF HUMAN RESOURCESHUMAN RESOURCES

SWOT OF HUMAN RESOURCESSWOT OF HUMAN RESOURCES

JOBS DESCRIPTION JOBS DESCRIPTION

DETERMINATION OF TRAINING NEEDS DETERMINATION OF TRAINING NEEDS (DTN)(DTN)

DIRECTION BY OBJECTIVESDIRECTION BY OBJECTIVESJOB EVALUATION JOB EVALUATION

TRAINING AND CAREER PLANSTRAINING AND CAREER PLANS

INTEGRATION AND DEVELOPMENT OF INTEGRATION AND DEVELOPMENT OF PERSONNELPERSONNEL

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PROCESS PROCESS RESULT RESULT IMPACT IMPACT ADDED VALUEADDED VALUE

FUNCTIONFUNCTION PROCESSPROCESS RESULTSRESULTSSupply of personnelSupply of personnel Interviews Interviews

Offers of workplacesOffers of workplacesHiring Hiring Acceptance/refusalsAcceptance/refusals

RemunerationRemuneration Job evaluation Job evaluation Salary policySalary policy

Number of job categories Number of job categories Time to processTime to process

Social benefits Social benefits Application forms in processApplication forms in process Price of process Price of process Number of cases processed Number of cases processed Mistake rateMistake rate

Relationship with employeesRelationship with employees Professional advice to Professional advice to employees

Number of them advised Number of them advised Time devoted Time devoted Problems solved

employees Problems solved

Labor relationship Labor relationship Complaints in process Complaints in process Agreements negotiated

Number of complaints solved Number of complaints solved Salary rate in new agreementAgreements negotiated Salary rate in new agreement

Design of curriculum Design of curriculum Teaching process

TrainingTraining Cost of training Cost of training Hours devoted to trainingTeaching process Hours devoted to training

Time to solve the problemsTime to solve the problemsOrganizationOrganization Solving problemsSolving problems

Development Development Teams createdTeams created Levels of efficiency Levels of efficiency

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TYPES OF COOPERATION AGREEMENTTYPES OF COOPERATION AGREEMENT

•• ICAO EXPERTS AS INSTRUCTORSICAO EXPERTS AS INSTRUCTORS•• COMPLETE TRAINING COURSECOMPLETE TRAINING COURSE•• PROGRAMME OF COURSESPROGRAMME OF COURSES•• ICAO FELLOWSHIPS SYSTEMICAO FELLOWSHIPS SYSTEM•• BIDDING PROCESS WITH INTERNATIONAL CIVIL BIDDING PROCESS WITH INTERNATIONAL CIVIL

AVIATION TRAINING CENTERS AVIATION TRAINING CENTERS •• CONSULTANCY CONCERNING TRAINING AND HUMAN CONSULTANCY CONCERNING TRAINING AND HUMAN

RESOURCES PROCESSRESOURCES PROCESS•• TRAINING PROGRAMMES IN PROCUREMENT SERVICESTRAINING PROGRAMMES IN PROCUREMENT SERVICES•• ORGANIZATION OF WORKSHOPS AND SEMINARSORGANIZATION OF WORKSHOPS AND SEMINARS•• ICAO TRAINAIR PROGRAMMEICAO TRAINAIR PROGRAMME

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The ICAO TRAINAIR CONCEPTThe ICAO TRAINAIR CONCEPT

The CATC prepare The CATC prepare STP with the same STP with the same

methodologymethodology

Global course Global course interchange interchange

systemsystem

The CATC network has The CATC network has access to a fund of high access to a fund of high

quality coursesquality courses

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GENERAL INFORMATIONGENERAL INFORMATION

3838Member StatesMember States 4242

CATC MembersCATC Members

5656STP’sSTP’s CompletedCompleted 4747

STP’sSTP’s in Processin Process

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ICAO TRAINAIR PROGRAMMEICAO TRAINAIR PROGRAMME

•• TRAINING DIRECTORYTRAINING DIRECTORYhttphttp://://wwwwww..icaoicao..intint//cgicgi//gotogoto..plpl??anbanb//peltrgpeltrg//tdtd//indexindex..cfmcfm

•• STANDARDIZED TRAINING STANDARDIZED TRAINING PACKAGES (STP’s)PACKAGES (STP’s)

•• GLOBAL TRAINAIR TRAINING GLOBAL TRAINAIR TRAINING SYMPOSIUM AND CONFERENCESYMPOSIUM AND CONFERENCE

http://www.icao.int/cgi/goto.pl?anb/peltrg/td/index.cfm

http://www.icao.int/cgi/goto.pl?anb/peltrg/td/index.cfm

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TRAINING METHODOLOGYTRAINING METHODOLOGYESSENTIAL REQUIREMENTSESSENTIAL REQUIREMENTS

TO KNOW THE PROBLEMS TROUGH THE TO KNOW THE PROBLEMS TROUGH THE STUDY OF THE ORGANIZATION.STUDY OF THE ORGANIZATION.

TO DEFINE FUNCTIONS AND TASKS.TO DEFINE FUNCTIONS AND TASKS.

TO DEFINE WHAT IS KNOWN OR TO DEFINE WHAT IS KNOWN OR UNKNOWN IN ORDER TO DO.UNKNOWN IN ORDER TO DO.

TO DEFINE HOW TO EVALUATE THOSE TO DEFINE HOW TO EVALUATE THOSE OBJECTIVES.OBJECTIVES.

TO DETERMINE MATERIAL AND TO DETERMINE MATERIAL AND TEACHING AIDS.TEACHING AIDS.

TO DESIGN THE CURRICULUM.TO DESIGN THE CURRICULUM.

TO VALIDATE IT APPROPRIATELY.TO VALIDATE IT APPROPRIATELY.

TO CARRY OUT INSTRUCTION.TO CARRY OUT INSTRUCTION.

TO EVALUATE THE RESULTS.TO EVALUATE THE RESULTS.

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ADVANTAGES OF THE TRAINING SYSTEM ADVANTAGES OF THE TRAINING SYSTEM METHODOLOGYMETHODOLOGY

1.1. International standards of procedures.International standards of procedures.

2.2. Allows developing countries to access high quality Allows developing countries to access high quality courses at low cost.courses at low cost.

3.3. Guarantee of competence to fulfill teaching objectives.Guarantee of competence to fulfill teaching objectives.

4.4. Results with a high level of demand.Results with a high level of demand.

5.5. Influence of training courses in the improvement of Influence of training courses in the improvement of conventional courses.conventional courses.

6.6. The courses are based on the organization’s real needs.The courses are based on the organization’s real needs.

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GUARANTEE FOR QUALITY IN RELATION TO:GUARANTEE FOR QUALITY IN RELATION TO:

Didactic materials: clear, precise, competent, standardized and Didactic materials: clear, precise, competent, standardized and up up to date.to date.Practices.Practices.Group work and study cases.Group work and study cases.Job aids.Job aids.Checklists.Checklists.Guidelines for the instructor.Guidelines for the instructor.Complementary delivery of materials.Complementary delivery of materials.Introduction to handling audiovisual media.Introduction to handling audiovisual media.Computer support.Computer support.Evaluation and tests.Evaluation and tests.OnOn--thethe--job training.job training.

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NONNON--TRAINING PROBLEMSTRAINING PROBLEMS

DESIGN OF THE TRAINING DESIGN OF THE TRAINING SYSTEM AND THE STRATEGY SYSTEM AND THE STRATEGY

OF HUMAN RESOURCESOF HUMAN RESOURCES

RELATED TO THE RELATED TO THE STRUCTURE OF THE STRUCTURE OF THE

ORGANIZATIONORGANIZATION

Partial and not up to date Partial and not up to date information when it exists.information when it exists.

Increase investment.Increase investment.

Increase personnel.Increase personnel.

Technological renovation.Technological renovation.

Flow of information does Flow of information does not function.not function.

Not enough specialized Not enough specialized departments.departments.

Lack of precision and Lack of precision and determination of levels of determination of levels of responsibility. responsibility.

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ICAO FELLOWSHIPS SYSTEMICAO FELLOWSHIPS SYSTEMNomination Process:Nomination Process:

Nomination forms are prepared by the Project CoordinatorNomination forms are prepared by the Project Coordinator

••Information on the required fields of study/courses.Information on the required fields of study/courses.

••Personal history information.Personal history information.

••Language capability, including test results.Language capability, including test results.

••Medical report.Medical report.

••Selected trainingSelected training centrescentres..

••Placement arranged.Placement arranged.

••Provided with the guide for fellowship holders.Provided with the guide for fellowship holders.

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Fellow’s EntitlementsFellow’s Entitlements

•• Travel allowances.Travel allowances.•• DSA / ad hoc rates for living.DSA / ad hoc rates for living.•• Others :Others :

•• Typing essays, reports etc.Typing essays, reports etc.•• Computer, books etc.Computer, books etc.•• Covered under group Covered under group

insurance for durationinsurance for durationof fellowship.of fellowship.

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OBLIGATIONS AS ICAO FELLOW:OBLIGATIONS AS ICAO FELLOW:

•• Conduct oneself in a manner compatible with status.Conduct oneself in a manner compatible with status.

•• Carry out studies diligently.Carry out studies diligently.

•• Refrain from engaging in political and/or other activities Refrain from engaging in political and/or other activities

••Return to country immediately at the end of fellowshipReturn to country immediately at the end of fellowshipprogrammeprogramme..

••Submit progress and termination reports to ICAO.Submit progress and termination reports to ICAO.

FELLOWSHIP AWARDSFELLOWSHIP AWARDS((YearsYears 19901990--2002)2002)

61 59 39 27 41 25 22 20 22 24 42 53 700

200

400

600

800

1000

1200

1400

199019

9119

9219

9319

9419

9519

9619

9719

9819

9920

0020

0120

02

Countries Fellowships

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TRAINING FOCUS CONCERNING ICAO UNIVERSAL PROGRAMMESTRAINING FOCUS CONCERNING ICAO UNIVERSAL PROGRAMMES

•• ICAO Universal Safety ICAO Universal Safety Oversight Audit Oversight Audit ProgrammeProgramme(USOAP).(USOAP).Annex 1Annex 6Annex 8

•• AVSEC Audit AVSEC Audit ProgrammeProgrammeAnnex 17

•• Airports Certification Airports Certification ProgrammeProgramme.. Annex 14

•• CNS/ATMCNS/ATMGNSSAnnex 10

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REGIONAL COOPERATIONREGIONAL COOPERATION

•• HUMAN RESOURCES AND CATC’S MEETINGSHUMAN RESOURCES AND CATC’S MEETINGS•• REGIONAL PLANNING OR TRAINING NEEDSREGIONAL PLANNING OR TRAINING NEEDS•• UPDATED INFORMATION ABOUT ANNUAL UPDATED INFORMATION ABOUT ANNUAL

TRAINING PROGRAMME FOR EACH STATETRAINING PROGRAMME FOR EACH STATE•• REGIONAL TRAINING PROGRAMMESREGIONAL TRAINING PROGRAMMES•• BENCHMARKINGBENCHMARKING

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STANDARD FORM – PRESENTATION OF INFORMATION ON TRAINING COURSES

Acronym of Training Center Country Name of the Training Centre

Address, telephone, faxE-mail

Year

ICAO Number Title of the course or event ICAO abbreviation

Local code Language of training

Duration

Starting date Date of completion

Registration closing

date

Fee(US$)

Objective

Content

Admission requirements

Presentation of the participants

Contact person Site of presentation Date Time

Place, address, telephone and fax

Recommended accommodation

Observations VacanciesOthers

INFORMATION ON TRAINING COURSES

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MODEL OF TRAINING NEEDS CHART (1)MODEL OF TRAINING NEEDS CHART (1)

58Airport Firefighter

27

16Illumination10023.03

27.01

23.02

23.01

23

12

2

1

IDID

110

100

100

100

050

020

020

ICAOICAO CamCamBruBru

General

25029Basic

Basic

Airport Maintenance

Radar Control

23Cartographer

12AIS

ChiChiBhuBhuBanBanAusAusCourseCourse

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MODEL OF TRAINING NEEDS CHART (2)MODEL OF TRAINING NEEDS CHART (2)

StateState

200620062005200520042004

58AirportFirefighter

27

16Illumination10023.03

27.01

23.02

23.01

23

12

2

1

IDID

110

100

100

100

050

020

020

ICAOICAO InterInterNatNat

General

25029Basic

Basic

AirportMaintenance

Radar Control

23Cartographer

12AIS

NatNatInterInterNatNatInterInterCourseCourse

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ON LINE SAMPLEON LINE SAMPLE

BackgroundBackground ResponsibilitiesResponsibilities Air Navigation eAir Navigation e--DocumentsDocuments Meetings, Seminars and Meetings, Seminars and

WorkshopsWorkshops GREPECASGREPECAS Regional Safety Oversight Regional Safety Oversight Cooperation SystemCooperation System Technical Cooperation Regional Technical Cooperation Regional

ProjectsProjects Guide of Training CoursesGuide of Training Courses Office HolidaysOffice Holidays Contact Contact SAMSAM ICAO Web SiteICAO Web Site

http://www.lima.http://www.lima.icaoicao..intint//

http://www.lima.icao.int/Background/50years.htm

http://www.lima.icao.int/Background/50years.htm

http://www.lima.icao.int/SAM - Areas of General Responsibility_files/SAM - Areas of General Responsibility.htm

http://www.lima.icao.int/SAM - Areas of General Responsibility_files/SAM - Areas of General Responsibility.htm

http://www.lima.icao.int/ICAOSAMNET/AirNav-eDocumentsMenu.asp




http://www.lima.icao.int/MeetProg/meetprogmenu.asp




http://www.icao.int/nacc/meetings/grepecas/index.html

http://www.icao.int/nacc/meetings/grepecas/index.html

http://www.lima.icao.int/TC/RegionalProjects/tcrpmenu.asp




http://www.lima.icao.int/TC/RegionalProjects/TCRPMenu.asp




http://www.lima.icao.int/TC/Courses/ciacsweb.htm

http://www.lima.icao.int/TC/Courses/ciacsweb.htm

http://www.lima.icao.int/Holidays/holidays.asp

http://www.lima.icao.int/Holidays/holidays.asp

http://www.icao.int/icao/en/address.htm




http://www.icao.int/

http://www.icao.int/

http://www.icao.int/cgi/

http://www.icao.int/cgi/

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REGIONAL TRAINING CHALLENGESREGIONAL TRAINING CHALLENGES

Training in Asia/PacificStatistics/Strategy

Nida BAIERLICAO Regional Office Asia/Pacific, Bangkok

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OutlineOutline

• Statistics:– Individual fellowships for / in APAC– TRAINAIR

• Requirements in the region – Training through regional projects– Strategic objectives

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• 2001• 70 fellows from 8 countries

– Cambodia– China, PR– Indonesia– Korea, Rep.– Myanmar– Philippines– Thailand– Viet Nam

• 2002• 35 fellows from 15 countries

– China, PR– Fiji– Indonesia– Iran, Isl.R– Korea, Dem.PR– Korea, Rep.– Macao– Malaysia– Maldives– Mongolia– Papua New Guinea– Philippines– Samoa– Thailand– Viet Nam

Fellowships/Training for Asia/PacificFellowships/Training for Asia/Pacific

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Fellowships/Training in Asia/PacificFellowships/Training in Asia/Pacific

200146 trainees

came to the Region

200259 trainees

came to the Region

ESAF11%

APAC14%

MID71%

WACAF4%

MID39%

APAC53%

WACAF4%

ESAF4%

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TRAINAIR / Training TRAINAIR / Training centrescentresICAO compliant training courses (STP)ICAO compliant training courses (STP)

• 45 trainees trained through TRAINAIR programs: from Iran, Philippines, Viet Nam, China, Rep. of Korea

• TRAINAIR centres provided STPs in:

CATC Curug 4CATI Hyderabad 5CATC Bangkok 3CATC Allahabad 10NIAMR New Delhi 6CATC Tehran 4CATC Manila 3

CAUC Tianjin 7ATS Australia 1SAA, Singapore 1CATC Hochiminh 2CATC Seoul 1ATC New Zealand 1

52 courses available in Asia/Pac. out of 142 registered in the pool⇒ Opportunity for new courses

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Training Center locationsTraining Center locations

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Requirements in the Region Requirements in the Region

• Region of extremes w/ highly technological vs. emerging areas

• Different needs: courses on– Enhancement of management/ops efficiency,

competitiveness– Basic technology, ops, maintenance according to

ICAO guidelines• Need of focus ⇒ specialized courses

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Training through projects within the regionTraining through projects within the region

• Less costly (only the trainer has to travel long-distance)

more participants and lower cost• Tailored to the country and its specific needs• Goal: ~ 50% CAA, 50% Industry• Since 1999:

– COSCAP South Asia : 3353 trainees – COSCAP SE Asia: 496 trainees– COSCAP North Asia: 211 trainees

• Total in APAC in 4 years: 4060 trainees

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Strategic Objectives in the RegionStrategic Objectives in the RegionThe future of training in Asia and the Pacific RegionThe future of training in Asia and the Pacific Region

• Create/enhance sub-regional organizational/training structures

• Increase efficiency of training– On-the-job, classroom, fellowships through reg. prog.

• Enlarge and standardize course programs offered

• Enhance regional and inter-regional cooperation• Upgrade training centres (MSA)• Purchase training equipment (CAPS)

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Questions Questions ??????

Thanks for your attentionThanks for your attention

ICAO TCBICAO TCBTRAINING PROGRAMMETRAINING PROGRAMME