IBM Kenexa Assessments Solutions Brief and Catalog · 2 IBM Kenexa Assessments Catalog • A multiple-choice format and newer formats of simulation and computer-adaptive testing for

Solutions Brief and CatalogIBM Kenexa

IBM Kenexa Assessments Solutions Brief and CatalogChoosing the right person for the right job, and assessing traits, skills and fit for individuals, managers, and leaders is crucial to your success.

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IBM Kenexa Assessments Catalog

• A multiple-choice format and newer formats of simulation and computer-adaptive testing for job evaluation.

• Capacity and capability assessments including natural talent in a specific area, work style preferences, acquired experience, and a combination of cognition and knowledge; organizational fit assessments that measure fit in terms of company culture, values, and preferences for job characteristics; and onboarding assessments to help accelerate time-to-productivity of new hires and understand their learning styles.

• Each result includes a detailed candidate profile that reveals strengths and developmental needs as compared to the job evaluation; follow-up interview questions tailored to the role and the candidate’s specific results; and a developmental guide which can be used for onboarding.

• Executive assessment process which offers a combination of online assessments, deep dive interview, and a customized case analysis.

IBM Kenexa Skills Assessments• Validated assessments for clerical, software, call center,

industrial, healthcare, financial, and technical job classifications to help your company identify and select the most talented candidates.

• Each report includes an overall percentage score, item-level detail, and level/topic statistics, including the following: how the test taker responded, time spent per item, proficiency level (basic, intermediate, and advanced), and grouping by topic to reveal the level of knowledge in a particular area.

• Microsoft Office assessments are simulations that allow candidates to perform the task using multiple ways to answer a question, such as short-cut keys, menus, and right-clicking.

• Real-world interactive assessments for typing, call center, data entry, and more result in greater reliability and validity.

• Skills assessments offer a fast, effective method for sifting through large talent pools to determine if an individual has the required knowledge and skills for a specific job and are suitable for numerous roles and industries in multiple languages.

IBM Kenexa offers an expansive portfolio of assessments that assess personality traits, problem solving, learned skills, and job/organizational fit. Our assessments are designed for all levels of an organization, including individual contributors, managers, and leaders. IBM Kenexa Assess on Cloud is one of the industry’s largest and most powerful global and mobile capable content solutions available in the marketplace today. IBM Kenexa Assessments provide you with industry-leading content and support to find quality candidates and maximize their performance.

At IBM Kenexa, we know that people differentiate great companies. We believe empowering companies to hire the right people yields the best business results. IBM Kenexa employs Ph.D. or licensed Industrial/Organizational (I/O) psychologists worldwide. Our deep expertise in behavioral science and data analytics provides clients with trusted solutions that will best move their critical business metrics and provide real business value. We offer 1,100 off-the-shelf assessments in more than 35 languages and administer 28 million assessments annually. To stay up-to-date with rapidly changing needs within the workplace, we proactively develop new content and maintain a formal scoring review schedule.

Features This solution is a dynamic administration system that brings together our industry-leading content library, consulting expertise, and best-in-class technology to provide one of the most powerful solutions to help your organization find quality candidates and maximize their performance.

We offer responsive design, which automatically adjusts the display according to the user’s screen size and allows for use of tablets and even phones where appropriate. Additionally, the system is accessible for vision impaired users employing screen readers.

IBM Kenexa Behavioral Assessments • Accurate performance predictions for many types of

positions by combining personality, situational judgement, reasoning ability, problem solving, and organizational cultural fit.

• Validated results from a content, construct and concurrent perspective to predict performance and potential for executive, professional, managerial, or hourly roles.

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Contents

4 IBM Kenexa Behavioral Assessments Product Guide

4 IBM Kenexa Behavioral Assessments

5 IBM Kenexa Skills Assessments by Category

5 Call Center 5 Clerical/Professional 8 Financial 9 Healthcare 10 Industrial 11 Legal 12 Software 14 Technical

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IBM Kenexa Behavioral Assessments Product Guide

Category

IBM Kenexa Behavioral Assessments 1. Job Fit Bank Teller 2. Job Fit Call Center 3. Job Fit Hospitality Associate 4. Job Fit Industrial Warehouse Worker 5. Job Fit Retail Associate 6. Job Fit Sales 7. Organizational Cultural Match 8. Custom Situational Judgment Test 9. Customer Service Indicator Assessment 10. Engagement Indicator Assessment 11. Teamwork Indicator Assessment 12. Performance Indicator Assessment: Customer Service, Engagement,

Teamwork 13. CAT Logical Reasoning Test (LRT) 14. CAT Numerical Reasoning Test (NRT) 15. CAT Verbal Reasoning Test (VRT) 16. CAT Combined Reasoning Test 17. Sales Selector18. Distribution Associate Selector 19. Hospitality Associate Selector 20. Nurse Selector 21. Inbound Call Center Selector 22. Outbound Call Center Selector 23. Service Associate Selector 24. Bank Teller Selector 25. Administrative Selector 26. Retail Associate Selector 27. Manager Selector 28. Restaurant Manager Selector 29. Call Center Manager Selector 30. Healthcare Manager Selector 31. Hotel Manager Selector 32. Sales Manager Selector 33. Retail Manager Selector 34. Motivation Questionnaire 35. Learning Styles Questionnaire 36. Onboarding Assessment 37. Occupational Personality Inventory (OPI) 38. Dynamic Personality Sift (DPS) 39. Leadership Behavioral Assessment 40. Leadership Preference

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IBM Kenexa Skills Assessments by Category

Category Skill Assessments

Call Center

Clerical/Professional

1. AUS-NZ Call Centre Customer Service Survey

2. AUS-NZ Call Centre Inbound Sales Skills

3. AUS-NZ Call Centre Outbound Sales Skills

4. AUS-NZ Call Centre World Geography5. Call Center 911 Operators6. Call Center Advanced Spelling [audio]7. Call Center Basic Spelling [audio]8. Call Center Consumer Collections9. Call Center Customer Service Scenarios10. Call Center Customer Service Scenarios

[audio]11. Call Center Customer Service Survey12. Call Center Data Entry [audio]13. Call Center Environment [audio]14. Call Center German-English Bilingual

[audio]15. Call Center Inbound Sales Skills16. Call Center Italian-English Bilingual

[audio]17. Call Center Listening Skills [audio]18. Call Center Math19. Call Center Outbound Sales Skills20. Call Center Portuguese-English Bilingual

[audio]21. Call Center Retention [audio]22. Call Center Spanish-English Bilingual

[audio]23. Call Center Technical Support24. Call Center Technical Support [audio]25. Call Center Telephone Etiquette26. Call Center U.S. Cities Spelling [audio]27. Call Center U.S. Geographical Locations28. Call Center U.S. State Abbreviations

[audio]

29. Call Center World Geography30. Call Centre French Canadian-English

Bilingual [audio]31. Canadian Call Centre Data Entry [audio] 32. French Canadian Call Centre Customer

Service Survey33. French Canadian Call Centre Data Entry

[audio] *34. French Canadian Call Centre Listening

Skills [audio]35. French Canadian Call Centre Telephone

Etiquette36. German Call Center Data Entry [audio] *37. German Call Center Listening Skills

[audio]38. Portuguese Call Center Data Entry

[audio] 39. Portuguese Call Center Listening Skills

[audio] 40. Spanish Call Center Customer Service

Scenarios [audio]41. Spanish Call Center Customer Service

Survey42. Spanish Call Center Listening Skills

[audio]43. Spanish Call Center Telephone Etiquette44. U.K. Call Centre Customer Service

Survey45. U.K. Call Centre Data Entry [audio]46. U.K. Call Centre Inbound Sales Skills47. U.K. Call Centre Maths48. U.K. Call Centre Outbound Sales Skills49. U.K. Call Centre Telephone Etiquette50. U.K. Call Centre Towns Spelling [audio]51. U.K. Call Centre World Geography

1. Advanced Spelling2. Algebra3. Analytical Skills4. AUS-NZ Advanced Spelling5. AUS-NZ Analytical Skills6. AUS-NZ Basic Computer Terminology7. AUS-NZ Basic Office Skills8. AUS-NZ Basic Office Skills [No Math]9. AUS-NZ Basic Office Skills [No Verbal]10. AUS-NZ Basic Reading Comprehension11. AUS-NZ Basic Spelling12. AUS-NZ Clerical Proofreading13. AUS-NZ Computer Literacy

14. AUS-NZ Data Entry 10 Key [Onscreen]15. AUS-NZ Data Entry 10 Key Quick Test

[Onscreen]16. AUS-NZ Data Entry Alpha Numeric

[Onscreen]17. AUS-NZ English as a Second Language18. AUS-NZ Internet Basics19. AUS-NZ Numeric Filing20. AUS-NZ Office Grammar and Spelling21. AUS-NZ Office Maths Skills22. AUS-NZ Shorthand23. AUS-NZ Typing - General [1 Minute

Onscreen]

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24. AUS-NZ Typing - General [3 Minutes Onscreen]

25. AUS-NZ Typing - General [5 Minutes Onscreen]

26. AUS-NZ Vocabulary27. AUS-NZ Vocabulary - Homophone

Usage28. Basic English - Images29. Basic Numeric Conversion30. Basic Office Skills31. Basic Office Skills [No Math]32. Basic Office Skills [No Verbal]33. Basic Reading Comprehension34. Basic Spelling35. Bookkeeping36. Business Etiquette37. Business Systems Analyst38. Business Writing39. Canadian Advanced Spelling40. Canadian Basic Spelling41. Canadian Cash Handling42. Canadian Cash Handling [No Pennies]43. Canadian Data Entry Alpha Numeric

[Hardcopy - No French Characters]44. Canadian Data Entry Alpha Numeric

[Hardcopy]45. Canadian Data Entry Alpha Numeric

[Onscreen - No French Characters]46. Canadian Data Entry Alpha Numeric

[Onscreen]47. Canadian Human Resources Basics48. Canadian Office Grammar and Spelling49. Canadian Typing - General [5 Minutes

Hardcopy]50. Canadian Typing - General [5 Minutes

Onscreen]51. Canadian Typing - General 2 [5 Minutes

Hardcopy]52. Canadian Typing - General 2 [5 Minutes





Onscreen]57. Cash Handling58. Clerical Proofreading59. Coding60. Comparison Skills61. Computer Literacy - Advanced62. Computer Literacy - Basic63. Customer Service Mindset Survey64. Data Entry 10 Key [Hardcopy]65. Data Entry 10 Key [Onscreen]

66. Data Entry 10 Key Quick Test [Hardcopy]

67. Data Entry 10 Key Quick Test [Onscreen]

68. Data Entry 10 Key With Decimals [Hardcopy]

69. Data Entry 10 Key With Decimals [Onscreen]

70. Data Entry Alpha Numeric [Hardcopy]71. Data Entry Alpha Numeric [Onscreen]72. Data Entry Check Number Database

[Hardcopy]73. Data Entry Check Number Database

[Onscreen]74. Data Entry Inventory Database

[Hardcopy]75. Data Entry Inventory Database

[Onscreen]76. Email Etiquette77. English as a Second Language78. Filing by Name79. Following Verbal Instructions [audio]80. Following Written Instructions81. French Canadian Advanced Spelling82. French Canadian Analytical Skills83. French Canadian Basic Office Skills84. French Canadian Basic Office Skills [No

Math]85. French Canadian Basic Office Skills [No

Verbal]86. French Canadian Basic Reading

Comprehension87. French Canadian Basic Spelling88. French Canadian Cash Handling89. French Canadian Cash Handling [No

Pennies]90. French Canadian Coding91. French Canadian Data Entry 10 Key

[Onscreen]92. French Canadian Data Entry Alpha

Numeric [Onscreen]93. French Canadian Data Entry Check

Number Database [Onscreen]94. French Canadian Office Grammar and

Spelling95. French Canadian Typing - General [5

Minutes Onscreen]96. French Canadian Typing - General 2 [5



Minutes Onscreen]99. French Canadian Writing Sample -

Customer Service100. French Canadian Writing Sample -

Email

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101. French Canadian Writing Sample - Thank You Letter

102. French-English Bilingual103. French-English Bilingual (Intermediate)104. German Basic Office Skills105. German Basic Office Skills [No Math]106. German Basic Office Skills [No Verbal]107. German Data Entry 10 Key [Hardcopy]108. German Data Entry 10 Key [Onscreen]109. German Data Entry Alpha Numeric

[Hardcopy]110. German Data Entry Alpha Numeric

[Onscreen]111. German-English Bilingual112. Haitian Creole-English Bilingual113. Healthcare Benefits Knowledge114. Human Resources Basics115. Human Resources Benefits Knowledge116. Internet Basics117. Internet Research Skills118. Interviewing and Hiring Concepts119. Italian-English Bilingual120. Listening Skills [audio]121. Logical Reasoning - Classifying122. Logical Reasoning - Decision Making123. Logical Reasoning - Drawing

Conclusions124. Mailroom Management Skills125. Marketing Fundamentals126. Matching - Addresses127. Matching - Images128. Matching - Passage129. Math Word Problems130. Numeric Filing131. Numeric Proofreading132. Office Abbreviations133. Office Filing Skills134. Office Grammar and Spelling135. Office Management Skills136. Office Math Skills137. Office Reasoning Sample - People

Management138. Office Reasoning Sample - Problem

Solving139. Office Reasoning Sample - Project Event

Planning140. Office Reasoning Sample - Project Time

Management141. Office Telephone Etiquette142. PeopleSoft HRMS143. Portuguese Basic Office Skills144. Portuguese Basic Office Skills [No Math]145. Portuguese Basic Office Skills [No

Verbal]146. Portuguese Data Entry Alpha Numeric

[Hardcopy]147. Portuguese Data Entry Alpha Numeric

[Onscreen]

148. Portuguese Office Grammar and Spelling

149. Portuguese-English Bilingual150. Project Management for IT

Professionals151. Project Management Fundamentals152. Proofreader Marks153. Punctuation154. Reading Comprehension155. Recruiting Fundamentals156. Sales Concepts157. SAS 9 - Data Analyst158. Shorthand159. Software Quality Assurance160. Software Testing161. South African Data Entry Alpha

Numeric [Onscreen]162. South African Human Resources Basics163. Spanish Analytical Skills164. Spanish Basic Office Skills165. Spanish Basic Office Skills [No Math]166. Spanish Basic Office Skills [No Verbal]167. Spanish Basic Reading Comprehension168. Spanish Matching - Images169. Spanish Office Grammar and Spelling170. Spanish Writing Sample - Customer

Service171. Spanish Writing Sample - Email172. Spanish-English Bilingual173. Technical Terminology174. Translation Sample - English to French175. Translation Sample - English to Italian176. Translation Sample - English to Spanish177. Translation Sample - French Canadian

to English178. Translation Sample - Italian to English179. Translation Sample - Spanish to English180. Typing - General [1 Minute Hardcopy]181. Typing - General [1 Minute Onscreen]182. Typing - General [3 Minutes Hardcopy]183. Typing - General [3 Minutes Onscreen]184. Typing - General [5 Minutes Hardcopy]185. Typing - General [5 Minutes Onscreen]186. U.K. Advanced Spelling187. U.K. Analytical Skills188. U.K. Basic Computer Terminology189. U.K. Basic Office Skills190. U.K. Basic Office Skills [No Math]191. U.K. Basic Office Skills [No Verbal]192. U.K. Basic Reading Comprehension193. U.K. Basic Spelling194. U.K. Bookkeeping195. U.K. Business Writing196. U.K. Clerical Proofreading197. U.K. Coding198. U.K. Computer Literacy199. U.K. Data Entry 10 Key [Hardcopy]200. U.K. Data Entry 10 Key [Onscreen]

8


Financial

201. U.K. Data Entry 10 Key Quick Test [Hardcopy]

202. U.K. Data Entry 10 Key Quick Test [Onscreen]

203. U.K. Data Entry 10 Key With Decimals [Hardcopy]

204. U.K. Data Entry 10 Key With Decimals [Onscreen]

205. U.K. Data Entry Alpha Numeric [Hardcopy]

206. U.K. Data Entry Alpha Numeric [Onscreen]

207. U.K. English as a Second Language208. U.K. Internet Basics209. U.K. Matching - Images210. U.K. Maths Word Problems211. U.K. Numeric Filing212. U.K. Numeric Proofreading213. U.K. Office Grammar and Spelling214. U.K. Office Maths Skills215. U.K. Sales Concepts216. U.K. Shorthand217. U.K. Towns Spelling218. U.K. Typing - General [1 Minute

Hardcopy]219. U.K. Typing - General [1 Minute

Onscreen]220. U.K. Typing - General [3 Minute

Hardcopy]221. U.K. Typing - General [3 Minute

Onscreen]222. U.K. Vocabulary223. U.K. Vocabulary - Homophone Usage

224. U.K. Writing Sample - Advertising/Marketing

225. U.K. Writing Sample - Collection Letter

226. U.K. Writing Sample - Customer Service

227. U.K. Writing Sample - Email228. U.K. Writing Sample - Market Research229. U.K. Writing Sample - Persuasive230. U.K. Writing Sample - Sales

Correspondence231. U.K. Writing Sample - Technical

Writing232. U.K. Writing Sample - Thank You

Letter233. U.S. Cities Spelling234. Vocabulary235. Vocabulary - Homonym Usage236. World Cities/Countries Spelling237. Writing Sample - Advertising/Marketing238. Writing Sample - Collection Letter239. Writing Sample - Customer Service240. Writing Sample - Email241. Writing Sample - Market Research242. Writing Sample - Persuasive243. Writing Sample - Sales Correspondence244. Writing Sample - Social Media (Blog)245. Writing Sample - Technical Writing

[List Form]246. Writing Sample - Technical Writing

[Paragraph Form]247. Writing Sample - Thank You Letter

1. Accounting Terminology - Advanced2. Accounting Terminology - Basic3. Accounts Payable4. Accounts Receivable5. ADP - Payroll6. Advanced Accounting7. Auditing8. AUS Bookkeeping9. AUS-NZ Accounts Payable10. AUS-NZ Accounts Receivable11. AUS-NZ Advanced Accounting12. AUS-NZ General Accounting13. AUS-NZ MYOB Accounting Plus14. AUS-NZ SAP for Users15. Bank Teller Skills16. Basic Bank Teller Skills17. Bookkeeping - Professional18. Budget Aide Skills19. Budget Officer Skills20. Business Income Tax21. BusinessObjects 5 - Client22. Canadian Accounts Payable23. Canadian Accounts Receivable

24. Canadian Advanced Accounting25. Canadian Bookkeeping - Professional26. Canadian General Accounting27. Canadian Payroll28. Casualty Insurance - Automobile29. Commercial Banking Knowledge30. Commercial Collections31. Commercial Insurance Knowledge32. Corporate Tax Accounting33. Cost Accounting34. Credit Analyst35. Credit Management36. Financial Analysis37. Financial Management38. Financial Math39. Financial Spelling40. Fixed Assets41. French Canadian Accounts Payable42. French Canadian Accounts Receivable43. French Canadian Advanced Accounting44. French Canadian Bookkeeping -

Professional45. French Canadian General Accounting

9


Healthcare 1. Age Appropriate Testing2. AUS-NZ Medical Spelling3. AUS-NZ Medical Terminology -

General4. Bloodborne Pathogens - Infection

Control5. Canadian Medical Spelling6. Cultural Diversity7. Dental Assistant8. Dental Hygienist9. Dosage Calculation10. French Canadian Medical Spelling11. French Canadian Medical Terminology

- General12. General Pharmaceutical Knowledge13. HBV - Infection Control/Vaccination14. Healthcare Industry Terminology15. HIPAA - Clinical Staff16. HIPAA Administration17. JCAHO18. LPN/LVN19. Medical Assistant - Advanced20. Medical Assistant - Basic21. Medical Billing (CMS-1500)22. Medical Billing (UB-04)23. Medical Billing Knowledge24. Medical Claims Processing25. Medical Collections26. Medical Office Personnel Skills27. Medical Receptionists28. Medical Records Coding [CPT]

29. Medical Records Coding [ICD-10]30. Medical Records Coding [ICD-9]31. Medical Records Legal Issues32. Medical Spelling33. Medical Terminal Digit Filing34. Medical Terminology - Abbreviations35. Medical Terminology - Cardiovascular

System36. Medical Terminology - Dental37. Medical Terminology - ER38. Medical Terminology - Gastrointestinal39. Medical Terminology - General40. Medical Terminology - Integumentary

System41. Medical Terminology - Musculoskeletal42. Medical Terminology - Nervous System43. Medical Terminology - Oncology44. Medical Terminology - Ophthalmology45. Medical Terminology - Pediatrics46. Medical Terminology - Pharmacology47. Medical Terminology - Prefixes/Suffixes/

Combining Forms48. Medical Terminology - Psychiatry49. Medical Terminology - Radiology50. Medical Terminology - Reproduction51. Medical Terminology - Respiratory52. Medical Terminology - Root Words53. Nurse Practitioner54. Nursing - Critical Care55. Nursing - ER56. Nursing - OR

46. French Canadian Payroll47. General Accounting48. General Ledger Knowledge49. Great Plains50. Individual Income Tax51. International Financial Reporting

Standards52. Investment Management: US Equities

and Equities Products53. JD Edwards54. Loan Officer Skills55. Loan Processing56. Loan Underwriting Knowledge57. MAS 90 - Bookkeeping58. MYOB Accounting Plus59. NZ Accounts Payable60. NZ Accounts Receivable61. NZ Advanced Accounting62. NZ Bookkeeping63. NZ MYOB Accounting Plus64. NZ Payroll65. NZ Payroll Clerk66. NZ Payroll Management67. NZ Taxation Advanced68. NZ Taxation Basic-Intermediate

69. Partnership Tax Accounting70. Payroll71. Payroll Clerk72. Payroll Management73. PeopleSoft Financials74. Property Insurance75. Property Management76. Purchasing Fundamentals77. Reconciliation78. Sage Line 5079. Sage Line 50 v1280. Sage MAS 90/20081. SAP for Users82. South African Payroll83. Title Insurance Knowledge84. U.K. Accounts Payable85. U.K. Accounts Receivable86. U.K. Advanced Accounting87. U.K. Financial Analysis88. U.K. Financial Maths89. U.K. General Accounting90. U.K. Payroll91. U.K. Payroll Management92. U.K. SAP for Users

10


Industrial

57. Nursing Assistant58. Occupational Therapy59. OSHA60. Pharmaceutical Terminology61. Phlebotomy62. Physical Therapy63. Physician Assistant64. Radiologic Technologist65. Registered Nurse (RN)66. Respiratory Therapy67. Spanish Medical Terminology - General

68. Spanish OSHA69. Surgical Technology70. Typing - Medical [1 Minute Hardcopy]71. Typing - Medical [1 Minute Onscreen]72. Typing - Medical [3 Minutes Hardcopy]73. Typing - Medical [3 Minutes Onscreen]74. Typing - Medical [5 Minutes Hardcopy]75. Typing - Medical [5 Minutes Onscreen]76. U.K. Medical Spelling77. U.K. Medical Terminology - General

1. Arithmetic2. Assembly and Matching3. AUS-NZ Basic Arithmetic4. AUS-NZ Basic Industrial Skills5. AUS-NZ Entry Level Industrial Skills6. AutoCAD 20047. AutoCAD 20068. AutoCAD 20079. AutoCAD 200910. AutoCAD 201011. AutoCAD 201312. Basic Arithmetic13. Basic CNC14. Basic Electronics15. Basic Industrial Math16. Basic Industrial Skills17. Basic Injection Molding Skills18. Basic Reading Comprehension - Light

Industrial19. Basic Ruler Reading20. Basic Warehouse Knowledge21. Basic Wireless Communication22. Blueprint Basics23. Blueprint Reading24. Canadian Pick/Pack25. Class [A] Automotive Mechanics26. Class [B] Automotive Mechanics27. Class [C] Automotive Mechanics28. Color Identification29. Counting30. Electrical Engineering: Electronics and

Communications31. Electrical Engineering: Power and

Control32. Electricians33. Electronic Schematics34. English Ruler Reading35. Entry Level Industrial Skills36. Finish Carpentry37. Flooring Skills38. Food Production39. Forklift Operation40. French Canadian Assembly and

Matching41. French Canadian Basic Industrial Math

42. French Canadian General Maintenance43. French Canadian Pick/Pack44. French Canadian Spatial Reasoning45. French Canadian Workplace Hazardous

Materials Information System (WHMIS)46. General Maintenance47. Hazardous Material Handling48. Home Inspection Skills49. HVAC50. HVAC51. Lathe Operator52. Manufacturing Basics53. Map Reading Skills54. Masonry55. Matching - Alphanumeric56. Matching - Alphanumeric List57. Matching - Digit Numeric58. Matching - Digit Numeric List59. Matching - Industrial Images60. Matching - Numeric61. Matching - Numeric List62. Math and Reasoning Skills63. Mechanical Engineering: Machine and

Tool Design64. Mechanical Engineering:

Thermodynamics Fundamentals65. Mechanical Reasoning66. Metalworking Skills67. Metric Ruler Reading68. Micrometers and Calipers69. Microstation V8i70. Milling Machine71. Pick/Pack72. Plastic Fabrication Skills73. PLC Programming74. Plumbing Quality75. Press Brake Operation76. Print Reading - Construction77. Print Reading - Electrical78. Print Reading - Manufacturing79. Product Packaging Skills80. Quality Assurance Inspection81. Resistor Color Code82. Revit Architecture 201383. Rough Carpentry

11


Legal

84. Safety in the Workplace85. Shipping and Receiving Clerk Skills86. Shop Math87. Soldering88. SolidWorks 200689. SolidWorks 201290. Solidworks 201391. Spanish Arithmetic92. Spanish Assembly and Matching93. Spanish Basic Arithmetic94. Spanish Basic Industrial Math95. Spanish Basic Industrial Skills96. Spanish Basic Warehouse Knowledge97. Spanish Blueprint Basics98. Spanish Counting99. Spanish Entry Level Industrial Skills100. Spanish Finish Carpentry101. Spanish Forklift Operation102. Spanish General Maintenance103. Spanish Matching - Industrial Images104. Spanish Math and Reasoning Skills105. Spanish Mechanical Reasoning106. Spanish Pick/Pack107. Spanish Rough Carpentry

108. Spanish Safety in the Workplace109. Spanish Shipping and Receiving Clerk

Skills110. Spanish Spatial Reasoning111. Spatial Reasoning112. Tools and Fasteners113. U.K. Arithmetic114. U.K. Basic Arithmetic115. U.K. Basic Industrial Skills116. U.K. Entry Level Industrial Skills117. U.K. Matching - Alphanumeric118. U.K. Matching - Digit Numeric119. U.K. Matching - Numeric120. Unit Conversion121. Warehouse Safety and Inventory

Management122. Weights and Measures [Standard and

Metric]123. Welding124. Wholesale Distribution Knowledge125. Woodworking126. Workplace Hazardous Materials

Information System (WHMIS)

1. AUS-NZ Legal Assistant2. AUS-NZ Legal Spelling3. AUS-NZ Legal Vocabulary4. Basic Litigation Knowledge5. Canadian Legal Assistant6. Canadian Legal Spelling7. Canadian Legal Vocabulary8. Canadian Paralegal Skills9. Concordance10. Concordance 1011. Court Reporting12. EEOC Compliance13. French Canadian Legal Spelling14. French Canadian Legal Vocabulary15. Legal Abbreviations16. Legal Assistant17. Legal Filing Skills18. Legal Spelling

19. Legal Staff Skills20. Legal Vocabulary21. Paralegal Skills22. Patent Prosecution23. Sexual Harassment24. Typing - Legal [1 Minute Hardcopy]25. Typing - Legal [1 Minute Onscreen]26. Typing - Legal [3 Minutes Hardcopy]27. Typing - Legal [3 Minutes Onscreen]28. Typing - Legal [5 Minutes Hardcopy]29. Typing - Legal [5 Minutes Onscreen]30. U.K. Basic Litigation Knowledge31. U.K. Legal Spelling32. U.K. Legal Spelling Short33. U.K. Legal Staff Skills34. U.K. Legal Vocabulary35. U.K. Paralegal Skills

12


Software 1. ACCPAC Pro Series2. Adobe Acrobat 7.0 Standard3. Adobe Acrobat 8.0 Standard4. Adobe Acrobat 9.0 Standard5. Adobe Acrobat X6. Adobe Acrobat XI7. Adobe Flash CS3 Professional8. Adobe Flash Professional CS59. Adobe Flex 310. Adobe Illustrator CS11. Adobe Illustrator CS212. Adobe Illustrator CS313. Adobe Illustrator CS514. Adobe Illustrator CS615. Adobe InDesign CS16. Adobe InDesign CS217. Adobe InDesign CS318. Adobe InDesign CS419. Adobe InDesign CS520. Adobe InDesign CS621. Adobe PageMaker 722. Adobe Photoshop CS23. Adobe Photoshop CS224. Adobe Photoshop CS325. Adobe Photoshop CS426. Adobe Photoshop CS527. Adobe Photoshop CS628. Corel WordPerfect X629. Desktop Publishing Theory Skills30. FileMaker Pro 631. French Canadian Microsoft Access 2007*32. French Canadian Microsoft Access 2010*33. French Canadian Microsoft Access 2013*34. French Canadian Microsoft Excel 2007 -

Normal User35. French Canadian Microsoft Excel 2007 -

Power User36. French Canadian Microsoft Excel 2007 -

Whole Test37. French Canadian Microsoft Excel 2010 -



Whole Test40. French Canadian Microsoft Excel 2013 -



Whole Test43. French Canadian Microsoft Outlook

2007*44. French Canadian Microsoft Outlook

2010*45. French Canadian Microsoft Outlook

2013*

46. French Canadian Microsoft PowerPoint 2007 - Normal User*

47. French Canadian Microsoft PowerPoint 2007 - Power User*

48. French Canadian Microsoft PowerPoint 2007 - Whole Test*







55. French Canadian Microsoft Word 2007 - Normal User*

56. French Canadian Microsoft Word 2007 - Power User*

57. French Canadian Microsoft Word 2007 - Whole Test*







64. Legal MacPac 200065. Lotus Notes 4.5 for Users66. Lotus Notes 5.0 for Users67. Lotus Notes 6.5 for Users68. Lotus Notes 8.5 for Users69. Macintosh Basics OS 970. Medisoft71. Microsoft Access 200772. Microsoft Access 201073. Microsoft Access 201374. Microsoft Access 2016*75. Microsoft Excel 2003 - Normal User76. Microsoft Excel 2003 - Power User77. Microsoft Excel 2003 - Whole Test78. Microsoft Excel 2007 - Normal User79. Microsoft Excel 2007 - Power User80. Microsoft Excel 2007 - Whole Test81. Microsoft Excel 2010 - Normal User82. Microsoft Excel 2010 - Power User83. Microsoft Excel 2010 - Whole Test84. Microsoft Excel 2013 - Normal User85. Microsoft Excel 2013 - Power User

13


86. Microsoft Excel 2013 - Whole Test87. Microsoft Excel 2016 - Normal User88. Microsoft Excel 2016 - Power User89. Microsoft Excel 2016 - Whole Test90. Microsoft FrontPage 200391. Microsoft Internet Explorer 10.092. Microsoft Outlook 200793. Microsoft Outlook 201094. Microsoft Outlook 201395. Microsoft Outlook 201696. Microsoft PowerPoint 2007 - Normal

User97. Microsoft PowerPoint 2007 - Power

User98. Microsoft PowerPoint 2007 - Whole

Test99. Microsoft PowerPoint 2010 - Normal









Test108. Microsoft Project 2000109. Microsoft Project 2003110. Microsoft Project 2007111. Microsoft Project 2010 Professional112. Microsoft Project 2013113. Microsoft Publisher 2002114. Microsoft Publisher 2007115. Microsoft Publisher 2010116. Microsoft Publisher 2013117. Microsoft Windows 7118. Microsoft Windows XP119. Microsoft Word 2003 - Normal User120. Microsoft Word 2003 - Power User121. Microsoft Word 2003 - Whole Test122. Microsoft Word 2007 - Normal User123. Microsoft Word 2007 - Power User124. Microsoft Word 2007 - Whole Test125. Microsoft Word 2010 - Normal User126. Microsoft Word 2010 - Power User127. Microsoft Word 2010 - Whole Test128. Microsoft Word 2013 - Normal User129. Microsoft Word 2013 - Power User130. Microsoft Word 2013 - Whole Test131. Microsoft Word 2016 - Normal User

132. Microsoft Word 2016 - Power User133. Microsoft Word 2016 - Whole Test134. Peachtree 2007135. QuarkXPress 5 Advanced136. QuarkXPress 5 Basics137. QuarkXPress 6138. QuarkXPress 9139. QuickBooks Pro 2006140. QuickBooks Pro 2007141. QuickBooks Pro 2008142. QuickBooks Pro 2009143. QuickBooks Pro 2010144. QuickBooks Pro 2011145. QuickBooks Pro 2012146. QuickBooks Pro 2013147. QuickBooks Pro 2013 v2148. QuickBooks Pro 2015149. Quicken 2012150. Quicken 2013151. Sage Peachtree Pro 2012152. Sage Simply Accounting Pro 2012153. Simply Accounting 2006154. Simply Accounting 2010155. Spanish Microsoft Excel 2010 - Normal

User*156. Spanish Microsoft Excel 2010 - Power

User*157. Spanish Microsoft Excel 2010 - Whole

Test*158. Spanish Microsoft Outlook 2010*159. Spanish Microsoft PowerPoint 2010 -

Normal User*160. Spanish Microsoft PowerPoint 2010 -

Power User*161. Spanish Microsoft PowerPoint 2010 -

Whole Test*162. Spanish Microsoft Word 2010 - Normal

User*163. Spanish Microsoft Word 2010 - Power

User*164. Spanish Microsoft Word 2010 - Whole

Test*165. Summation iBlaze 3.0166. U.K. Microsoft Access 2007*167. U.K. Microsoft Access 2010*168. U.K. Microsoft Access 2013169. U.K. Microsoft Excel 2007 - Normal

User*170. U.K. Microsoft Excel 2007 - Power

User*171. U.K. Microsoft Excel 2007 - Whole Test*172. U.K. Microsoft Excel 2010 - Normal

User*173. U.K. Microsoft Excel 2010 - Power

User*174. U.K. Microsoft Excel 2010 - Whole Test*175. U.K. Microsoft Excel 2013 - Normal

User

14


Technical

176. U.K. Microsoft Excel 2013 - Power User177. U.K. Microsoft Excel 2013 - Whole Test178. U.K. Microsoft Outlook 2007*179. U.K. Microsoft Outlook 2010*180. U.K. Microsoft Outlook 2013*181. U.K. Microsoft PowerPoint 2007 -

Normal User*182. U.K. Microsoft PowerPoint 2007 -

Power User*183. U.K. Microsoft PowerPoint 2007 -

Whole Test*184. U.K. Microsoft PowerPoint 2010 -


Power User*186. U.K. Microsoft PowerPoint 2010 -

Whole Test*187. U.K. Microsoft PowerPoint 2013 -


Power User*

189. U.K. Microsoft PowerPoint 2013 - Whole Test*

190. U.K. Microsoft Windows 7*191. U.K. Microsoft Word 2007 - Normal

User*192. U.K. Microsoft Word 2007 - Power

User*193. U.K. Microsoft Word 2007 - Whole

Test*194. U.K. Microsoft Word 2010 - Normal



Test*197. U.K. Microsoft Word 2013 - Normal



Test*

1. .NET Framework 2.02. .NET Framework 3.03. .NET Framework 4.04. .NET Framework 4.55. .NET Programming - ASP 2.06. .NET Programming - ASP 3.57. .NET Programming - ASP 4.08. .NET Programming - ASP 4.59. .NET Programming - ASP 5.010. .NET Programming - C# 2.011. .NET Programming - C# 3.012. .NET Programming - C# 4.013. .NET Programming - C# 5.014. .NET Programming - MVC Framework

(ASP 5)15. ABAP/4 for SAP16. ActionScript 3.017. Active Directory Domain Services18. Active Server Pages19. Adabas DBA20. Adabas Natural21. Adabas Programming22. Adobe ColdFusion 1023. Adobe ColdFusion 824. Adobe ColdFusion 925. Adobe Dreamweaver CS526. Adobe Dreamweaver CS627. Agile Software Development28. AION Programming29. AJAX30. ANSI SQL31. Apache Web Server32. AS/400 Operations33. Assembler34. Assembler for IBM Mainframe

35. AUS-NZ Lotus Notes 5.0 for Developers

36. AUS-NZ Lotus Notes 5.0 for Users37. BizTalk Server 200638. BizTalk Server 201039. Borland C++ Builder40. BroadVision41. BusinessObjects 5 - Designer42. BusinessObjects XI Release 243. C Programming44. C++ Programming45. Cascading Style Sheets46. Cascading Style Sheets 2.147. Cascading Style Sheets 3.148. Cascading Style Sheets 4.049. CGI Concepts50. CICS/COBOL51. Cisco Networking52. Cisco Router53. Citrix for Client Server Applications54. Citrix MetaFrame55. Citrix WinFrame56. Clipper57. Cloud Computing Core Concepts58. COBOL59. COBOL 40060. COBOL II61. Code Sample - ASP - File Operations62. Code Sample - ASP.NET - Date/Time

Operations63. Code Sample - C Sharp - Date/Time

Operations64. Code Sample - C Sharp - File

Operations

15


65. Code Sample - Java - Date/Time Operations

66. Code Sample - Java - File Operations67. Code Sample - JavaScript - Date/Time

Operations68. Code Sample - JavaScript - File

Operations69. Code Sample - VB Script - Date/Time

Operations70. Code Sample - VB.NET - Date/Time

Operations71. Code Sample - Visual Basic - Date/Time

Operations72. Code Sample - Visual Basic - File

Operations73. Cold Fusion 474. Cold Fusion MX 6.1 75. Cold Fusion Scripting and Development76. ColdFusion MX 777. COM/DCOM Development in Delphi78. COM/DCOM Development in Visual

Basic79. Computer Technician Skills80. COOL: Gen81. CORBA82. Core Java83. Crystal Reports 11.084. Crystal Reports 14.185. Crystal Reports 7.086. Crystal Reports 8.087. Crystal Reports 8.5 for Developers88. Data Architecture89. Data Mining Concepts90. Data Modeling Concepts91. Data Warehousing Concepts92. DB2 5.x DBA93. DB2 Developer94. DB2 v.8 Mainframe DBA95. DB2 v.8 UDB DBA96. Delphi 397. Delphi 598. DHTML99. DreamWeaver100. Dreamweaver 8101. E Commerce Concepts: Deployment102. EDI (Electronic Data Interchange)103. Enterprise JavaBeans [EJB]104. Enterprise JavaBeans [EJB3]105. Ethernet Networking106. FORTRAN 77/90107. GroupWise 5.x108. Gupta Centura109. HTML 2.0/3.0110. HTML 4.0111. HTML 5.0112. HTML Webmaster113. IBM AIX 5.1 Administrator114. IBM DB2 10.5

115. IMS116. iNet+117. Informatica118. Informatica Cloud119. Informix120. Internet Security121. J2EE122. J2SE123. Java EE 6124. Java EE 7125. Java Entry Level126. Java Hibernate 3.3127. Java Hibernate 4.3128. Java SE 6129. Java SE 7130. Java SE 7 Swing131. Java SE 8132. Java Server Pages 133. Java Servlets134. Java Servlets 3.0135. Java Swing136. JavaScript137. JavaServer Faces (JSF) 2.0138. JCL139. jQuery 1.7140. LAN Concepts141. Linux Administration142. Loadrunner 11143. LoadRunner 9144. Logical Reasoning - Deduction145. Logical Reasoning - Mathematical146. Lotus Domino 6 for Developers147. Lotus Notes 4.0 for Developers148. Lotus Notes 4.5 for Developers149. Lotus Notes 5.0 for Developers150. Lotus Notes Administration151. Macintosh Technician OS 9152. Macintosh Technician OS X153. Macromedia Director MX 2004154. Macromedia Flash 5155. Macromedia Flash MX 2004156. Macromedia Flash Professional 8157. Microsoft Access 2000 for Developers158. Microsoft Access 2002 for Developers159. Microsoft Access 2003 for Developers160. Microsoft Access 2007 for Developers161. Microsoft Access 2013 for Developers162. Microsoft Dynamics GP 10163. Microsoft Exchange Server 2000

Administration164. Microsoft Exchange Server 2003




Administration

16


168. Microsoft Exchange Server 5.5169. Microsoft Internet Information Server

[IIS] 4.0170. Microsoft Internet Information Services

[IIS] 7.0171. Microsoft Office 2003 Help Desk172. Microsoft Office 2007 Help Desk173. Microsoft Office 2010 Help Desk174. Microsoft Office 2013 Help Desk175. Microsoft Office SharePoint Server 2007176. Microsoft Office XP Help Desk177. Microsoft SharePoint 2010 for

Developers178. Microsoft SharePoint 2013 for

Administrators179. Microsoft SharePoint Server 2010 for

Administrators180. Microsoft Site Server 3.0181. Microsoft Systems Management Server

2.0 [SMS]182. Microsoft Transaction Server183. Microsoft Visio 2002184. Microsoft Visio 2003185. Microsoft Visio 2007186. Microsoft Visio 2010187. Microsoft Visio 2013188. Microsoft Visual Studio 2010189. Microsoft Visual Studio 2015190. Microsoft Windows 2000 Data Center

Administration 191. Microsoft Windows 2000 Professional

Installation192. Microsoft Windows 2000 Server

Administration193. Microsoft Windows 2000 Server

Installation194. Microsoft Windows 2000 Server

Installation Procedures195. Microsoft Windows 2000 Technical

Skills196. Microsoft Windows 2003 Server


Installation Procedures198. Microsoft Windows 2008 Server


Administration200. Microsoft Windows 7 Technical Skills201. Microsoft Windows 8 Technical Skills202. Microsoft Windows NT 4.0 Server

Administration203. Microsoft Windows NT 4.0 Server

Installation204. Microsoft Windows NT 4.0 Workstation

Installation205. Microsoft Windows Vista Technical

Skills

206. Microsoft Windows XP Technical Skills207. MVS208. MySQL209. MySQL 5.7210. Netscape Webserver211. Network Administration212. Network Security213. Network Virtualization214. Network-Attached Storage (NAS)215. Novell Directory Services216. Novell NetWare 3.12217. Novell NetWare 4.x218. Novell NetWare 5.x219. Object Oriented Programming [OOP]220. Object PAL 5.0221. Objective-C 2.0222. OLAP Concepts223. Oracle 10g DBA224. Oracle 10g for Developers225. Oracle 11g Release 2 DBA226. Oracle 11g Release 2 for Developers227. Oracle 11i DBA228. Oracle 12c DBA229. Oracle 12c for Developers230. Oracle 7.3 DBA231. Oracle 7.3 Developer232. Oracle 8 DBA233. Oracle 8 Developer234. Oracle 8.i235. Oracle 9i DBA236. Oracle 9i for Developers237. Oracle Applications DBA238. Oracle Designer 2000239. Oracle Developer 2000240. Oracle E-Business Suite R12 - Technical241. Oracle Essbase 11242. Oracle Financials 11243. Oracle Forms 10g244. Paradox Application Language 4.0245. Pascal246. PeopleCode 8.5247. PeopleSoft 7 DBA248. PeopleSoft 7 Developer 249. PeopleSoft 8 DBA250. PeopleSoft 8 Developer251. Peoplesoft 9 DBA252. PeopleSoft 9 Developer253. Perl 5254. Perl 6255. PHP 4256. PHP 5257. PHP 5.3258. PL/SQL259. PowerBuilder 10260. PowerBuilder 12.6261. PowerBuilder 4.0262. PowerBuilder 5.0

17


263. PowerBuilder 6.0264. PowerBuilder 8.0265. Programming Concepts266. Python 3.5267. QuickTest Professional 9268. Rational Rose269. Relational Database Design [RDBMS]270. RPG III271. RPG IV [RPG ILE]272. Ruby 1.8273. Ruby 1.9274. Ruby on Rails 3.0275. SAP Database276. SAS 6 - IT Professional277. SAS 8.2278. SAS 9.3279. Service-Oriented Architecture280. Siebel 7281. Smalltalk282. Solaris 10 Administrator283. Spring Framework 2.5284. Spring Framework 4.0285. SPSS286. SQA Robot287. SQL Entry Level288. SQL for Client-Server Applications289. SQL for Desktop Applications290. SQL Server 2000 DBA291. SQL Server 2000 for Developers292. SQL Server 2005 DBA293. SQL Server 2005 for Developers294. SQL Server 2008 DBA295. SQL Server 2008 for Developers296. SQL Server 2008 R2 Analysis Services297. SQL Server 2008 Reporting Services298. SQL Server 2012 DBA299. SQL Server 2012 for Developers300. SQL Server 2012 Integration Services301. SQL Server 2012 Reporting Services302. SQL Server 2014 DBA303. SQL Server 2014 for Developers304. SQL Server 2014 Integration Services305. SQL Server 2014 Reporting Services306. SQL Server 6.5 307. SQL Server 6.5 Developer308. SQL Server 7.0 DBA309. SQL Server 7.0 Developer310. SQL Server Integration Services311. SQL Server Reporting Services312. Storage Area Network (SAN)

313. Sybase 11314. Sybase 12315. Sybase DBA316. Sybase Developer317. Technical Support - IT/Network318. Technical Support Processes319. Telecommunications320. TestDirector 8.0321. Transact SQL322. U.K. Logical Reasoning - Deduction323. U.K. Logical Reasoning - Mathematical324. U.K. Lotus Notes 5.0 for Developers325. U.K. Lotus Notes 5.0 for Users326. UML327. UNIX Administrator328. UNIX Programming329. UNIX Shell Programming330. UNIX Users331. VBScript332. Visual Basic 2010333. Visual Basic 4.0334. Visual Basic 5.0335. Visual Basic 6.0336. Visual Basic 6.0 for Applications (VBA)337. Visual Basic 9.0338. Visual C++ 2010339. Visual C++ 4.0340. Visual C++ 6.0341. Visual FoxPro 3.0342. Visual FoxPro 6.0343. Visual FoxPro 8.0344. Visual Interdev 6.0345. Visual J++ 1.1346. Visual J++ 6.0347. VMware ESX 4.1348. VMware ESXi 6.0349. VMware Workstation 11350. VMware Workstation 7351. WAN Architecture352. Web Commerce Security353. WebLogic Portal 7.0354. WebLogic Server 12c355. WebLogic Server 7.0356. WebSphere 4.0357. WebSphere Application Server 7358. WebSphere MQ V5359. WinRunner 6.02360. WinRunner 7.6361. Wireless Networking362. XML

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