© 2010 IBM Corporation

IBM Cloud Computing for SAP

© 2010 IBM Corporation2

Agenda

� IBM Strategy and Offering for Cloud Computing

�SAP Product Strategy

�Cloud Computing for SAP Customers

� IBM Cloud Solutions for SAP Customers

© 2010 IBM Corporation

IBM Strategy and Offerings for Cloud Computing

© 2010 IBM Corporation4

Enterprise

Five co-existing cloud delivery models from IBM

EnterpriseData Center

Private Cloud

1Enterprise

Data Center

IBM operated

Managed

Private Cloud

2Enterprise

IBM owned and operated

IBM owned and operated

Hosted Private

Cloud

3 Enterprise A

Enterprise B

Enterprise C

Shared Cloud Services

4User

AUser

B

User

CUser

D

User

E

Public Cloud Services

5

• Enterprise owned

• Mission critical

• High compliancy

• Internal network

• 3rd party owned and operated (e.g. SO model)

• Standardization

• Centralization

• Security

• Internal network

• Mix of shared and dedicated resources

• Shared facility and staff

• VPN access

• Shared resources

• Elastic scaling

• Pay as you go

• Public internet

Source: IBM MI, Corporate Strategy, BCG analysis

Data resides within the customer firewall Data outside the customer firewall

© 2010 IBM Corporation5

One IBM Cloud Reference Architecture

Hardware

Software

Services

Sm

art

Bu

sin

es

s S

ys

tem

spu

rpose

-bu

ilt infr

astr

uctu

re

Integrated Service Delivery Platform

Cloud

Sm

art

Bu

sin

es

s S

erv

ice

sclo

ud

se

rvic

es d

eliv

ere

d

Standardized services on the IBM cloud

Private cloud services, behind your firewall, built and/or run by IBM

Enterprise

Data Center

Private Cloud

IBM STG VMControl

Heterogeneous Hypervisor Support

SAP

Applications

application application application

BPaas SaaS PaaS IaaS

Virtualized Infrastructure

Server, Storage, Network

Tivoli

Service Automation

Manager

Tivoli

Monitoring

Tivoli

Usage and

Accounting

Web GUI

ServiceCatalog

UsageBased Accounting

Cloud Operation Services

ImageLibrary

Service DefinitionManage-Ment

© 2010 IBM Corporation

SAP Product Strategy

© 2010 IBM Corporation7

© 2010 IBM Corporation8

SAP Support for Cloud Computing

� SAP Note 1380654 describes the SAP support for Cloud.

� SAP Production is supported on Private Clouds for certified IT technologies:

– Hardware

– Virtualization technologies

– Operating systems

� SAP Production is currently not supported on Public Cloud environments

© 2010 IBM Corporation9

Enterprise

SAP Production Support by Cloud Delivery Models

EnterpriseData Center

Private Cloud

1Enterprise

Data Center

IBM operated

Managed

Private Cloud

2Enterprise

IBM owned and operated

IBM owned and operated

Hosted Private

Cloud

3 Enterprise A

Enterprise B

Enterprise C

Shared Cloud Services

4User

AUser

B

User

CUser

D

User

E

Public Cloud Services

5

• Enterprise owned

• Mission critical

• High compliancy

• Internal network

• 3rd party owned and operated (e.g. SO model)

• Standardization

• Centralization

• Security

• Internal network

• Mix of shared and dedicated resources

• Shared facility and staff

• VPN access

• Shared resources

• Elastic scaling

• Pay as you go

• Public internet

Data resides within the firewall Data resides outside the firewall

Private Cloudgeneral SAP support for

Business Suite Production

for all certified infrastructure for SAP

SAP Certified Cloud

Services

Supported for Business

Suite

production

Public CloudCurrently not supported for

SAP Business Suite

production

T

© 2010 IBM Corporation

Cloud Computing for SAP Customers

© 2010 IBM Corporation

EP

XI/PI

BI

APPAPP

A typical logical SAP landscape before cloud

Production

ECC

BI

EP

XI/PI

MDM

Misc.

Utilities

Sandbox Pre-Dev Pre-QA DR

ECC

BI

EP

XI/PI

MDM

SM/SLD

Misc.

Utilities

ECC

BI

EP

XI/PI

MDM

ECC

BI

EP

XI/PI

MDM

BI

EP

XI/PI

MDM

Misc.

Utilities

Training

ECC

BI

EP

XI/PI

MDM

Misc.

Utilities

Misc.

Utilities

Misc.

Utilities

Small DB(ECC/BI = 250GB per)

Small DB(ECC/BI = 250GB per)

Med or Large DB(50% production or copy)

Large DB(copy of production)

Dev QA

Misc.

Utilities

ECC

BI

EP

XI/PI

MDM

ECC

BI

EP

XI/PI

MDM

Misc.

Utilities

Small DB(ECC/BI = 250GB per)

Large DB(50% production or copy)

APPAPPECC

N+1 (Major Projects) N (Production Support)Sandbox

Pre-Train

ECC

BI

EP

XI/PI

MDM

Misc.

Utilities

Off-Site

SM/SLDSM/SLD

APPAPPSCMSCM SCM SCM SCMSCM SCMAPPAPPSCMSCM

APPAPPSRMSRM SRM SRM SRMSRM SRMAPPAPPSRMSRM

APPAPPCRMCRM CRM CRM CRMCRM CRMAPPAPPCRMCRM

Med or Large DB(50% production or copy)

Med or Large DB(50% production or copy)

Large DB(copy of production)

© 2010 IBM Corporation

Challenges for SAP customers

� Long install time

– 3-5+ full days,

– sometimes it even takes weeks if physical systems need to ordered

� Re-provisioning/move of SAP using SAP System-Copy

– 2-3+ full days

� Lots of non production sandboxes

– Dev system, test system, demo system, training system

� System are not de-provisioned, because of “time-to-get-it-back”

� SAP landscape is layered by multiple modules, multiplying complexity

T

© 2010 IBM Corporation

EP

XI/PI

BI

APPAPP

The SAP logical landscape on a private cloud

Production

ECC

BI

EP

XI/PI

MDM

Misc.

Utilities

DR

BI

EP

XI/PI

MDM

Misc.

Utilities

Dev QA

Misc.

Utilities

ECC

BI

XI/PI

MDM

ECC

BI

XI/PI

Misc.

Utilities

APPAPPECC

N (Production Support) Off-Site

SM/SLDSM/SLD

APPAPPSCMAPPAPPSCM

APPAPPSRMAPPAPPSRM

APPAPPCRMCRM CRMAPPAPPCRM

Large DB(copy of production)

Small DB(ECC/BI = 250GB per)

Large DB(50% production or copy)

Large DB(copy of production)

SM/SLD

Private Cloud (only when & what is required)

Large DB(copy of production)

Large DB(copy of production)

Small DB(ECC/BI = 250GB per)

Misc.

Utilities

ECC

BI

XI/PI

MDM

CRM

ECC

ECC

ECC

EP

EP EP

MDM

SCM SCM

SRM SRM

EP

SCM

SRM

SCM

SRM

EP

BI

BI

XI/PI

MDM

Image

Library

TSAMController

Storage ArrayFast Slower

© 2010 IBM Corporation14

SAP landscapes become Flexible, Dynamic, Cloud Data Centers with IBM Private Cloud Solutions

=> Set up SAP Systems fast=> Only when and for as long as needed => Leverage a shared cloud pool in your data center

40 – 200 min2 – 3 daysPrepare Upgrade /

Provide OS for SAP

SAP Basis

30 – 60 min1 dayInstall OSUnix OS

IBM Böblingen Development Lab Experience

½ - 3 min1 – 4 daysSAP System Refresh

10 min1 dayAdd SAP App Server

20 – 180 min2-3 daysClone DB2

8 min½ dayMaintain DB2 Libraries

12 min1dayInstall of DB2/OracleData Base

AfterBeforeSAP IT Services

© 2010 IBM Corporation

IBM Cloud Solutions for SAP Customers

© 2010 IBM Corporation16

SAP Cloud Deployment Solutions from IBM

Deployment

Model

IBM Cloud Solutions & Offerings forSAP Customers

� IBM Tivoli Service Automation Manager

� IBM Service Delivery Manager

� IBM Cloudburst

� IBM SAP Private Cloud Implementation Services

� IBM Cast Iron

� IBM SAP Private Cloud Management

�GTS SAP hosted Cloud (hosted dedicated private cloud)

�GTS SAP Hosted Cloud (hosted shared private cloud)

� IBM Dev & test on the IBM Cloud use for SAP

DynamicInfrastructure IBM Systems Server & Storage, IBM Systems SW, IBM Tivoli, IBM DB2,

IBM Systems Director, IBM VMControl

Enterprise

Data Center

Private

Cloud

1Enterprise

Data Center

Private

Cloud

Enterprise

Data Center

Private

Cloud

1 Enterprise

Data Center

IBM operated

Managed Private Cloud

2Enterprise

Data Center

IBM operated

Managed Private Cloud

Enterprise

Data Center

IBM operated

Managed Private Cloud

2Enterprise

IBM owned and operated

IBM owned and operated

Hosted Private

Cloud

3Enterprise

IBM owned and operated

IBM owned and operated

Hosted Private

Cloud

IBM owned and operated

IBM owned and operated

Hosted Private

Cloud

3Enterprise A

Enterprise B

Enterprise C

Shared Cloud

Services

4Enterprise A

Enterprise B

Enterprise C

Shared Cloud

Services

4User

A

User

B

User

C

User

D

User

E

Public Cloud

Services

5User

A

User

B

User

C

User

D

User

E

Public Cloud

Services

5

© 2010 IBM Corporation17

Helps companies � reap the benefits of cloud computing,

� Lower cost of IT service delivery ,

� Deliver a higher degree of standardization

and automation

By Providing

� The Service Management System for cloud computing

� Web 2.0 Cloud end-user & admin GUI� Image management incl. save / restore

� VLAN Support

� Metering data for TUAM processing

� Request, deployments and management of IT infrastructure components for cloud:

� PowerVM, VMWare, KVM, and Linux on

� Power Systems, System x, and System z

� End user self service access to cloud computing resources and services

� Supports automated deployment of business applications

like SAP

IBM Tivoli Service Automation Manager

Service Subscri

ption

Service Delivery

Service Activati

on

Service Design

Service Operatio

ns

ibm.com/software/tivoli/products/

service-auto-mgr/

© 2010 IBM Corporation18

IBM CloudBurstTM 2.1 – For SAPhighest flexibility, efficiency and scalability for the IBM integrated service delivery platform - certified for SAP

Workload optimized, integrated, flexible,, “built

for purpose” platform� Available as Power/AIX or System x/Linux based

packages

� Both versions provide certified platforms for SAP applications

� Turnkey Cloud Solution (including basic set-up services) providing all features of Cloudburst 1.2 plus:

� Increased virtualization and system management capability

� VMControl for cross platform virtualization Management

� Storage Virtualization with SAN Volume Control

� Tivoli Service Automation Management 7.21 with VLAN

=> Out of the box support for SAP Landscape cloning Available with Power 7 or System x CPUs

© 2010 IBM Corporation

PowerVM: Virtualization without Limits Number 1 choice for SAP on cloud environments

Enterprise QOS virtualization capability with higher performance, more scalability, and enterprise

security provides the best foundation for your cloud

� Drive systems to over 90% utilization

� Live Partition Mobility with VM’s of any size up to the

entire system that can easily move between your POWER6 and POWER7 systems (certified for SAP)

� Scales seamlessly from 1/10 of a core to 256 cores and can use all resources of the host server (visibility in SAP CCMS

Monitoring)

� Dynamic changes to any IT resource without reboot (tested

for SAP)

� Integrated storage virtualization for simplified provisioning,

management of virtual servers and advanced virtual networking

� Secure by design with Zero common vulnerabilities

exposures (CVEs) reported against PowerVM by US CERT or

by MITRE Corporation.

© 2010 IBM Corporation

Integrate SAP enterprise applications and data with cloud platforms and applications.

� Integrate cloud applications

with on-premise applications

� Integrate cloud-to-cloud

� Leverage Cast Iron Systems hundreds of pre-built

templates

� Eliminate expensive custom

coding and completing cloud integration in days rather than

weeks or longer

� Appliance, software, or

cloud-delivered integration

Cast Iron Hybrid Cloud Integration

© 2010 IBM Corporation

IBM Smart Business Services IBM SAP Private Cloud Implementation

� IBM Service offering to implement the SAP Platform-as-a-Service on

your new or existing infrastructure

– Cloud Services for SAP in 8 weeks or less

– Define, configure, and test Cloud Automation Processes for new,

non-production, and production SAP systems

– Implement using Tivoli Service Automation Manager

– Rapid, template based, and customized to your specific requirements with future expansion capabilities

� IBM Private Cloud for SAP capabilities include

– Creation of SAP Images

– Instantiation of SAP Images (e.g. build Test from Production)

– Unattended SAP Installation and management

– Required Post-Installation steps to prepare usage

– System Refreshes

� Leverage your Infrastructure-as-a-Service

– With cloud services (Cloudburst)

– With existing virtualization (LPARs, Vmware, etc.)

21

Tivoli Service Automation Manager

SAP Business Suite

SAP NetWeaverIntegration

SAP NetWeaverComposition

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P S

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P C

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P S

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SAP Business Suite SAP Business Suite

SAP NetWeaverIntegration

SAP NetWeaverComposition

En

ha

nce

me

nt

pa

ck

ag

es

SA

P S

RM

SA

P C

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SA

P S

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SA

P P

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Key Contact: Charles E. Kichler - kichler@us.ibm.com

© 2010 IBM Corporation22

Helping you take advantage of top-notch management services

IBM Smart Business ServicesRemotely managed services for SAP on your Private Cloud

Features� Expert applications management that leverages

your existing Private Cloud infrastructure investments

� Expert SAP Basis support services

� Expert DBA support Services

� Expert OS and Cloud Infrastructure management services

� 24/7 around the global support

� Global help desk

� Global Change Management

� A scalable applications model that adjusts to your changing business needs

� A more predictable fee based service

Benefits� Enables access to expert applications

management without high overhead

� Helps reduce applications management costsby up to 50 percent

� Increases system reliability due to improved processes and technologies

� Shifts IT staff focus from applications support to business-performance tasks

SAP Private Cloud Management – onsite offerings include:

�Service-level agreements for applications and support

�Applications administration

�Database administration

�Cloud infrastructure and OS support

Key Contacts:Robert Orshaw - rorshaw@us.ibm.comBrian Osterholt - osterholt@us.ibm.com

© 2010 IBM Corporation23

SAP PaaS Capabilities

�Catalog of SAP base images

�Automated Cloud SAP system provisioning

�Automated SAP refreshes

�Cloud based SAP cloning

�Automated post clone processing

Value to SAP Customers

�Reduce the cost of SAP Environments

�Reduce the cost of SAP Basis and DBA Support

�Reduce the complexity / chaos created by the proliferation of SAP development environments

�Reduce the cost, lead time and improve quality of SAP production management and other common tasks

Delivers SAP environments via Private and public Clouds hosted by IBM and automates the most common labor intensive tasks associated with managing SAP environments

Licenses:Customer owns SAP and DB licenses , IBM provides all other licenses – OS, monitoring, security, Cloud mgmt, etc

Key Contacts:Robert Orshaw - rorshaw@us.ibm.comBrian Osterholt - osterholt@us.ibm.com

IBM Smart Business Services on the IBM CloudSAP Platform as a Service

© 2010 IBM Corporation24

IBM Smart Business on the IBM Cloud:Smart Business Development and Test on the IBM Cloud

� Enterprise-class features for

development and test

� Rapid access

� Self-service Web portal

� Pay-as-you-go pricing

� Security-rich environment

� Rich catalog of software images

� Ready for SAP dev/test deployments

� Get started today: ibm.com/services/us/igs/cloud-development/

�

� Ask for a demo of SAP deployments:isicc@de.ibm.com

© 2010 IBM Corporation

Further Information

© 2010 IBM Corporation26

Where to find further Information

� IBM Cloud Computing in general

www.ibm.com/cloud

� Cloudbursthttp://www.ibm.com/ibm/cloud/cloudburst

� Tivoli Service Automation Management

ibm.com/software/tivoli/products/service-auto-mgr/

� IBM-SAP Solutions (in general and cloud solutions for SAP)

www.ibm-sap.com

www.ibm-sap.com/cloud

� IBM SAP International CC Q&A service: isicc@de.ibm.com

� Wolfgang.Knobloch@de.ibm.com