Upload
others
View
2
Download
0
Embed Size (px)
Citation preview
Oracle Social Cloud Fixed Scope Offering
www.iappsconsulting.com
2
Roll out Oracle Social Cloud for your business in just 5 days
We enable your business to embrace Proactive and Preventative Social Media while leveraging Oracle Social Relationship Management
We empower you to revive and build customer loyalty by effective analysis of their social behavior, proactive engagement across social channels and persona driven social marketing
We empower you to build strong brand recognition and influence your customers in a positive manner while using Oracle SRM
1 2 3
3
Oracle Social Cloud Overview
• Oracle Social Relationship Management (SRM) is a product that helps you manage and scale your relationship with customers on social media channels.
• Oracle has integrated the four best-‐in-‐class social relationship management components -‐ social listening, social analytics, social engagement and social publishing -‐ into one unified interface to give you the most complete social relationship management solution on the market.
• You can listen to what people are saying about your brand, engage with fans and followers, create content and apps, publish to multiple social channels, manage workflows, and analyze results and get social campaign metrics.
Implementation Framework
iApps Oracle Social Cloud FSO is a comprehensive solution aimed to enhance customer experience across all social touch points throughout the customer journey. With Proven Frameworks, Certified Oracle SRM consultants, solution architects, implementation & support specialists, we offer a rapid deployment solution to socially enable your business
4
Key Benefits of iApps FSO for Oracle Social Cloud
True Enterprise Social
• Social is much more than marketing channel. In this age of SMAC, business functions such as sales, commerce, service, human resource management and marketing are being driven by Social.
• iApps social enablement framework allows you to become a complete socially enabled enterprise by helping you define and rollout a social strategy that integrates your business processes with social.
Industrialized Approach • iApps Social FSO gives you access to social enablement use cases that are tailor made as per your
industry and help you maximize the benefits of social • Healthcare – Patient Awareness, Consumer Insight, Medical Tourism, Healthcare campaigns etc. • Banking – Customer Education, Social CRM, Customer Acquisition, Competitive Benchmarking etc. • Retail & Commerce – Sales Amplification, Crowdsourcing product innovation, Customer service etc. • Travel and Transport, F&B, FMCG, Auto, Property and many more
Predictable, Repeatable Benefits • iApps conducts social implementation using a comprehensive and mature framework that has been
defined based on years of experience • Our process frameworks are supported by a set of advanced innovative tools and templates that allow
standardized management of each implementation area. • The framework is dynamic and robust enough to be tailored as per the specific needs of each customer
and still provide predictable and repeatable results
Guided Progression • In the social age survival of businesses will depend upon their adoption of Social Marketing, Social
Engagement, Social Service, Social Sales and Social Commerce • Only Oracle provides integrated cloud based offerings for each of these areas • iApps leverages its Oracle relationship, competency and experience to define a tailor made roadmap to
help you seamlessly integrate business functions with social
5
We are a Technology Company, focused on the next generation of Social, Mobile, Analytics and Cloud based Solutions and Services We believe in Nimble, Adaptive and As-‐a-‐Service software solutions with superior Price-‐Performance ratio are the future of enterprise computing We drive Value-‐Led and Transformative solutions for our customers, enabling them for the future
Delivery Excellence through Agility and Attention
Ø Industry Solutions
Ø 100 Oracle Experts
Ø 30+ Successful Engagements
Ø Solution accelerators for Oracle Cloud
Ø Out of the box integration services
www.iappsconsulting.com
+971 505012172