IAM Diploma L4 Group 1 Assignment B Marking Guide

8/11/2019 IAM Diploma L4 Group 1 Assignment B Marking Guide

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The Institute of Administrative Management

Level 4 Diploma in Business and Administrative ManagementAssignment B

Group 1: Administrative

management andsystems

Marking guide

IMPORTANT NOTE:When answering the assignment candidates must:

answer only one assignment per unit show knowledge and understanding of the subject area

use analysis and evaluation in their answers

apply concepts and working practice through the use of relevantcontemporary organisational examples.



Group 1 Administrative management

and systemsAssignment B

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and systemsAssignment B task

Instructions for completing your assignment

Your assignment must be based on your own working practice or on examples drawn fromone or several organisations with which you are familiar.

You must show knowledge and understanding of the syllabus for this unit, including themandatory and recommended reading list as well as the IAM study materials.

Your assignment must address the learning outcomes, and include analysis and evaluation

of the issues and topics you discuss.

Task

Often, due to many different circumstances, organisations have to look across the

organisation to identify ways of either reducing costs and/or refining procedures

that eliminate any potential for duplication of effort.

The not-for-profit sector is not an exception to this requirement, with manyvoluntary organisations reviewing costs and procedures across their operations. Alocal children’s cancer charity in Northern Ireland is one such example. It employs100 employees based in three offices in three separate towns dispersed across the

province; the staff members are a combination of social workers, nurses andadministrative staff.

Charitable funds have been declining over the past three years, and theorganisation is considering ways of reducing costs to make the organisation run asefficiently and economically as possible. One measure that the management are

considering is to cut costs in the function of administration. They (like manypeople) consider the function of administration could, in a large part, become partof the duties of other professional staff such as social workers, and want to protectthe jobs of these “front line” staff.

As the organisation’s Administrative Manager (a function which spans the entire

organisation across each of the sites), and having responsibility for all of theadministrative staff (30 in total), you must put a case to the management andboard which explains the concept of administrative management and how this roleunderpins all other functions.Your report must include:

the role and skills required of an administrative manager

how the role relates to the other management and professional functions




and systemsAssignment B task





and systemsCentre marking guidance

Taking a holistic approach and positive marking: Guidance to Assessors

This document provides you with guidance on marking assignments. Assignments must

be assessed against the candidate’s level of knowledge and understanding,

analysis, evaluation and application.

To begin marking, you must initially assess a candidate’s work purely based on the

IAM marking criteria, which you can find at the end of this document. This document

provides you with a holistic performance profile for each level of achievement. At this

point, you need to make a preliminary judgement on the candidates work and decide

whether they fit in the pass, merit or distinction category.

The next step is to consider whether the candidate has addressed the assessmentcriteria. This is done by using the marking guide to confirm and provide an overall

mark. A reminder of the marking criteria is incorporated within each assessed area in

the marking guide.

Please be mindful of the fact that specific requirements may earn marks under several

or all of the cognitive categories (knowledge and understanding, analysis, evaluation,

and/or application).

For example, an explanation of the role of a facilities manager is required; therefore

knowledge and understanding marks should be allocated for stating elements of this

role. However analysis and evaluation marks maybe added for analytical and evaluative

explanations. If the candidate supports this explanation by referring to practical

examples from organisations, application marks should also be allocated. The marking

guide for this assignment reflects this approach.

After using the marking guide, you may find the candidate’s actual mark does not fit

within the category you initially selected. In this case you need to decide if, as a result,

you want to place the mark into another category or, despite the details, you are




and systemsAssignment B





and systemsMarking guide

This marking guide must not be shown to students.

Assignment B

Knowledge/Understanding

(See marking criteria)

Define/identify/describe:

the role of administrative management

the contribution of administrative management to the

organisation as a whole

the importance of meeting the needs of customers.

and stakeholders

the models of communication and information flows

used by administrative managers

the need to develop systems and policies and

procedures to affect this organisational change.

(35 marks)

Insufficient

demonstration of

K & U

0-13 marks

Sufficient

demonstration of

K & U

14-20 marks

Good

demonstration of

K & U

21-24 marks

Very good

demonstration of

K & U

25-35 marks

Analysis


Analyse/examine/explain:

the role and function of the administrative

management function in relation to the other

management functions

the constraints on other management functions in

organisations especially with regard to information and

communication if not supported by effective

administrative management including clear policies

and procedures to assist this process

the importance of the administrative management

function to ensure that information flows and that all

other functions are supported, and the need forsystems and procedures to ensure that such an

organisation functions and is supported effectively.

Limited analysis

0-11 marks

Acceptable level

of analysis

Clear application

of analysis

Consistent

analysis




and systemsContinued……

Evaluation


Evaluate/examine/discuss:

the importance of administration and administrative

systems and their contribution to organisations, and to

ensure information and communication flows

how the role of administration helps the administrative

performance in organisations and assess the impact of

rolling this function into other workers duties

the possible impact/effects on professional staff havingto assume administrative duties in addition to their own.

(15 marks)

Insufficient

evaluation

0-5 marks

Acceptable

evaluative

statements

6-8 marks

Good evaluation

9-10 marks

Well-supported

evaluation

11-15 marks

Application


Refer to Level 4 Assignment marking criteria,Application section.

(20 marks)

Fail

0-7 marks

Pass

8-11 marks

Credit

12-13 marks

Distinction

14-20 marks





Documents

IAM Diploma L4 Group 1 Assignment B Marking Guide