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i TRUONG CAO DANG KINH TE' KY THU~T TP.HCM t\EA'N ~~;j:-::-4Ts:}~i u' MOO TUYEN DU. NG NHAN SU'. NONG COT U Chuyen: .~.l\m . . .tin w.~~. 1R.. )....... .~ . ... 'ong n U'ng Ngan Himg TMCP thanh I~p sorn nhat tal Vi~t Nam. VPBank da co nhU'ng buoc phat trien vU'ng chac trong sudt lich su' cua Ngan Hang. D~c biet nr narn 2010, VPBank da tang tru'ong vuct bac voi viec xav dunq va trien khai chien lucc chuven dOi toan dien vai su' h8 trc cua mot trong cac Cty tu' van chien luoc hang dau the giai. Theo chien urcc nay, VPBank d~t rnuc tleu tro thanh mot trong narn Ngan Hang TMCP hang dau Vi~t Nam vao narn 2017. Sau gan 23 narn heat dQng, VPBank da phat trien mane Iu'oi len den 214 diem giao dich voi dQi ngu tren 12.400 can bQ conq nhan vien. Nh~n thirc duoc chat hrcnq cua nhan vien la sire rnanh cua Ngan Hang, qiup VPBank s~n sang du'dng dau voi canh tranh, nhat la trong giai dean thir thach sap toi khi Vi~t Nam buoc vao hQi nhap kinh te quoc te. Chinh vi v~y, nhU'ng narn vira qua VPBank lucn quan tam den conq tac tuven dunq ciinq nhu' nanq cao chat 1u'Q'ng can bQ cong nhan vien va dong tho: xay dl/ng gia tr] cot lei sau: -> Dinh hu'ang khach hang la nen tang cua rnoi heat dQng. -> Ket hop hai hoa loi ich cua Khach hang va lQ'i ich cua nhan vien, co dong va cQng dong la sol chi xuyen suet cua mol hoat dQng. -> Xay dunq van hoa Ngan Hang theo phu'dng cham tao dl/ng mot t~p the dean ket, tu'dng tro, van minh, khong ngLtng hoc hoi de hoan thien, luon trao dOi thong tin de cunq tien bQ. -> Cong ngh~ tien tien va quan tr] thong tin co khoa hoc la co so de tang toc va duy trl sue rnanh. -> DQi ngu nhan vien dean ket va tinh than trach nhiern, luon the hien tinh chuven nghi~p va sang tao la co so cho thanh cong cua Ngan Hang. Vai rnuc tieu rno rQng phat trien, Ngan Hang VPBank chunq toi dang can tuven gap chuven vien tu'van tin dl:lng qua di~n thoal (Telesales) voi cac thong tin chi tiet sau: A. 56 LUONG: 30 ngu'ai B. MO TA CONG VIEC: - D<:Iidien Ngan Hang VPBank giai thieu ve san pharn va dich vu khi khacb qoi den. - D<:Ii dien Ngan Hang VPBank giai dap cac thac rnac, phan nan cua khach hang ve dich vu cho vay tien m~t. - Lien h~ cac khach hang tlern nang theo danh sach du'Q'c cung cap va thuvet phuc khach hang str dunq cac san pharn tin dunq, - Tu' van cho khach hang ve cac bieu mau theo yeu cau de dam bao chac chan khach hang cung cap day du cac giay to theo yeu cau. - Xay dunq, tlrn kiern dU' li~u khach hang. - Tu' van, thu'dng thao, dam phan, thuvet phuc khach hang ve viec su' dunq djch vu cua Ngan Hang VPBank, cham soc khach hang, email, sms, chat tren web, rnanq xa hQi. - Quan 1'1'khach hang cu de gia tang doanh thu va san pharn. - Bao cao chi tiet, cap nhat, thong ke dU' li~u ve khach hang va cac cuoc gQi theo yeu cau. - Dong qop 'I' tu'ong xay dunq va nang cao chat 1u'Q'ngcua to chirc. C. QUYEN LaI CHQ liNG VIEN TRUNG TUYE'N: - Lu'dng cung + Hoa hong + Thuonq, - Ky HQ'p dong Lao dQng chinh thirc.

i TRUONG CAO DANG KINH TE' KY THU~T TP.HCM ~~;j:-::-4Ts:}~u'iktkthcm.edu.vn/uploads/GTVL/2017/201705/01_vpbank.pdf · toan dien vai su' h8 trc cua mot trong cac Cty tu' van chien

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i TRUONG CAO DANG KINH TE' KY THU~T TP.HCM

t\EA'N ~~;j:-::-4Ts:}~iu' MOO TUYEN DU.NG NHAN SU'. NONG COTU Chuyen:.~.l\m . ..tin w.~~.1R.. )....... .~ ... . 'ong n U'ng Ngan Himg TMCP thanh I~p sorn nhat tal Vi~t Nam. VPBank da co nhU'ng

buoc phat trien vU'ng chac trong sudt lich su' cua Ngan Hang. D~c biet nr narn2010, VPBank da tang tru'ong vuct bac voi viec xav dunq va trien khai chien lucc chuven dOi

toan dien vai su' h8 trc cua mot trong cac Cty tu' van chien luoc hang dau the giai. Theo chien

urcc nay, VPBank d~t rnuc tleu tro thanh mot trong narn Ngan Hang TMCP hang dau Vi~t

Nam vao narn 2017.

Sau gan 23 narn heat dQng, VPBank da phat trien mane Iu'oi len den 214 diem giao dich voidQi ngu tren 12.400 can bQ conq nhan vien. Nh~n thirc duoc chat hrcnq cua nhan vien la sirernanh cua Ngan Hang, qiup VPBank s~n sang du'dng dau voi canh tranh, nhat la trong giaidean thir thach sap toi khi Vi~t Nam buoc vao hQi nhap kinh te quoc te. Chinh vi v~y, nhU'ngnarn vira qua VPBank lucn quan tam den conq tac tuven dunq ciinq nhu' nanq cao chat 1u'Q'ng

can bQ cong nhan vien va dong tho: xay dl/ng gia tr] cot lei sau:

-> Dinh hu'ang khach hang la nen tang cua rnoi heat dQng.-> Ket hop hai hoa loi ich cua Khach hang va lQ'i ich cua nhan vien, co dong va cQng dong la

sol chi xuyen suet cua mol hoat dQng.-> Xay dunq van hoa Ngan Hang theo phu'dng cham tao dl/ng mot t~p the dean ket, tu'dng

tro, van minh, khong ngLtng hoc hoi de hoan thien, luon trao dOi thong tin de cunq tien bQ.

-> Cong ngh~ tien tien va quan tr] thong tin co khoa hoc la co so de tang toc va duy trl suernanh.-> DQi ngu nhan vien dean ket va tinh than trach nhiern, luon the hien tinh chuven nghi~p va

sang tao la co so cho thanh cong cua Ngan Hang.

Vai rnuc tieu rno rQng phat trien, Ngan Hang VPBank chunq toi dang can tuven gap chuvenvien tu'van tin dl:lng qua di~n thoal (Telesales) voi cac thong tin chi tiet sau:

A. 56 LUONG: 30 ngu'ai

B. MO TA CONG VIEC:- D<:Ii dien Ngan Hang VPBank giai thieu ve san pharn va dich vu khi khacb qoi den.

- D<:Ii dien Ngan Hang VPBank giai dap cac thac rnac, phan nan cua khach hang ve dich vu

cho vay tien m~t.- Lien h~ cac khach hang tlern nang theo danh sach du'Q'c cung cap va thuvet phuc khachhang str dunq cac san pharn tin dunq,

- Tu' van cho khach hang ve cac bieu mau theo yeu cau de dam bao chac chan khach hangcung cap day du cac giay to theo yeu cau.

- Xay dunq, tlrn kiern dU' li~u khach hang.- Tu' van, thu'dng thao, dam phan, thuvet phuc khach hang ve viec su' dunq djch vu cua NganHang VPBank, cham soc khach hang, email, sms, chat tren web, rnanq xa hQi.- Quan 1'1'khach hang cu de gia tang doanh thu va san pharn.- Bao cao chi tiet, cap nhat, thong ke dU' li~u ve khach hang va cac cuoc gQi theo yeu cau.- Dong qop 'I' tu'ong xay dunq va nang cao chat 1u'Q'ngcua to chirc.

C. QUYEN LaI CHQ liNG VIEN TRUNG TUYE'N:- Lu'dng cung + Hoa hong + Thuonq,

- Ky HQ'p dong Lao dQng chinh thirc.

- Chinh sach ve sire khoe va che d9 bao hiem theo Lu~t Lao d9ng Nha ruroc Vi~t Nam.- Moi tru'ong lam viec tn~ trung, nang d9ng, chuyen nghi~p, co h9i thang tien nhanh.- Lu'dngthanq 13, thu'ong va phu cap tuv theo tung vi tri.

D. YEU CAU:* Trinh d9 noc van/ chuyan man:

- Tot nqhiep trung cap tro len,- Vi tfnh van phonq tu'dng du'dng leal B tro len.* Ky nang:

- Ky nang giao tiep tot, d~c bi~t la giao tiep qua di~n thoai, tao thlen earn voi khach hang.- Co kha nang xu' 1'1 tlnh huong kheo lee, nhan biet nhu d3U va d~n dat khach hang.- Ky nang lam viec theo nhorn, phdi h9'Ptot voi dong nghi~p trong cong viec,- SU'dunq may tinh, Internet thanh thao.* Pham cha't ca nhan:

- Can cu, cham chi, hoa dong, d~ thich nghi trong mOi tru'ong mol.- Co tinh trach nhlern cao trong cac cong viec diroc giao.- Yeu thich cong vi~c Telesales & CSKH.

Thoi qian tam viec: Ngan himg VPBank lam viec vao gio hanh chfnh nr thu' 2 den thir 6 vasang thu 7 hang tuan.Pia diem lam viec: Lau 6 - Phonq Call Center - Toa nha SAMCO - so 326 du'ong Va VanKi~t, phuonq Co Giang, quan 1, TP.HCM

U'ngvien quan tam, phu h9'Pvoi yeu cau tuven dunq vui long lien h~ hoac n9P ho so cho:Mr.H'ng 4 3 2Em iI: [email protected] sd bao gom: .D ' Q ie c:r to' 9 '~(J->1. 1 Sa ye'u 1'1 tich do dja pht.ldng c(5ngchunq; 2. 4 hinh 4x6; 3.HQ khau va CMND conq ctusnq; 4.Bang dip cong chunq; 5. Gifiykhem sue khoe.

.Denh ch sinh vi"n hI/< ~g.-> 1. Bang diem; 2. The sinh vten; 3. 4 hlnh4x6; 4. Giay giai thieu.Lt.lu II: Unq vien khOng phili chi tra bat ky mQt chi phf neo lien quan den vi~c ung tuye'n vaovi trf tuyen dunq a VPBank.

Ung vien khi di ph6ng van c'fJnmang theo CMND. Sau khi d~u ph6ng vfin thl ctiutin b!hOsa nhu tren.

Hay dang ky tham gia cunq chunq toi ngay hom nay de tro thanh thanh vien voi moi tnronqlam viec chuven nghi~p, cling nhO'ngche d9 uu dai va nhO'ngcd h9i thang tien dua tren nangluc thuc te, hieu qua cong vlec,