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High Island
Platforms
Magnolia Platform
Green Canyon
Platforms
Alliance Refinery
Lake Charles Refinery
Excel Paralubes
Lake Charles Coke Terminal
Lake Charles Pipeline Co.
Clifton Ridge Marine Terminal
Pecan Grove Marine Terminal
Gulf Coast Lubes PlantSep
24
200
5
2:00
AM
CMST Manager
See Specific CMST BU Org Chart
Deputy CMST Manager
See Specific CMST BU Org Chart
Safety Function Lead
Information Function Lead
Legal Function Lead
Human Resource Function Lead
See Specific CMST BU Org Chart
Security Function Lead
Government Affairs Function
Lead
Planning Lead Business Interruption Lead
See Specific CMST BU Org Chart
Logistics Lead Finance Function LeadOperations Lead
See Specific CMST BU Org Chart
Situation Unit Resource Unit
Communications Unit
Additional support personnel and services are provided through
the IS FSP
Documentation Unit
Environmental Function Lead
Medical Function Lead
Procurement Function Lead
Risk Management/Corp.
Insurance Function Lead
Aviation Function Lead
DE&O Function Lead
Crisis Advisor
Corporate HSE Chief of Staff
Corporate HSE
Claims Function Lead
Call Center Coordinators
Information Systems Function
Lead
Travel Function Lead
Crisis Management Support Team
Staff Chart Updated 07/07/2005 (rev. 22)
Support Resources
Positions staffed by the affected business
Positions staffed by the CMST (Core CMST)
Positions staffed by Functional Support Plan Resources
Lessons Learned
• Opportunities for improvement broken down and summarized in 4 categories– Process Improvement – Information
Management and Direction– Organization – Design and Integration– Infrastructure – Facilities and Technology– Training and Skills - Functional Capability
Lessons Learned
• Process Improvements– Use phased ramp-up of crisis management
team based on situation– Develop and follow robust documentation
process– Develop and use an action item tracking
process– Assure situation briefing are given to all
involved people– Stay in process
Lessons Learned
• Organization– Integrate all levels of response into a single
organization (One Plan)– Train personnel on different roles and
responsibilities– Drill the emergency response organization
Lessons Learned
• Infrastructure– Identify remote operations centers in
advance of event– Improve availability of emergency response
plans in EOC– Develop and communicate response
objectives to entire team quickly– Utilize networked software to provide equal
access to all information by all team members
– Develop and implement de-mob checklists for emergency response teams
Lessons Learned
• Training and Skills– Provide training on software used to capture
and manage information– Train business units on setting objectives
and directing the team– Keep training content current and provide in
a timely manner.
Upstream Actions
• Hurricane Preparation and Evacuation procedures updated based on hurricane experience
• Performance study conducted on Gulf of Mexico Magnolia Platform
• Equipment modification completed on Magnolia Platform
• Each new Louisiana inland water platform design is now evaluated from a risk/benefit basis to build at a height equal to the 100 year flood level
Magnolia Platform
• The Magnolia field was discovered in 1999 (1st production 2004) and is located 165 miles south of the Louisiana coastline in Garden Banks blocks 783 and 784. Magnolia is located in almost 4,700 feet of water.
• Magnolia had no major equipment failures – and that was in spite of Hurricane Rita’s eye wall passing within 25 miles of the facility.
Equipment Changes on Magnolia Platform
• Gulf of Mexico platforms have installed storm latches to all doors to prevent doors being blown open resulting in water/wind damage to the interior.
• Also installed wind diffusers for the Auxiliary Generators to prevent overheating & shutdowns caused by hurricane force winds.
Magnolia Platform Performance Study
• Study conducted by an external engineering group (Houston Offshore Engineering)
• Study assumed Magnolia Platform exposed to a direct hit by a “Rita” type hurricane
• Conclusion of the study was that even though environmental conditions were significantly higher than design criteria
• Platform would withstand storm without loss of integrity– No over tensions of tendons– No periods of tendons going slack
• Highest wave crest would be one foot below bottom of deck
Downstream Actions
• Conduct annual hurricane plan drills before season commences
• Conduct audits during season to verify level of preparedness
• Setup dedicated employee storm communication hotline• Load hurricane plans in Incident Action Plan software
(same as used by IMAT)• Identify, dedicate on site response equipment for use at
any of the Gulf Coast facilities• Remove critical electric motors prior to storm
Gulf Coast Recovery Equipment Plan
• Gulf Coast recovery equipment identified at the end of 1st quarter
• Identified recovery equipment is procured in 2nd quarter • Equipment will be housed and maintained at Sweeny
Refinery• Transportation is charged with moving equipment
• Permits to allow transport of equipment will be filed prior to storm
• Proper equipment to unload portable equipment at site will be identified
• One hurricane plan coordinator will be designated for Gulf Coast region
Refinery Specific Actions
• Lake Charles Refinery• Upgrade overhead electrical system in tank farm
area (5 year plan)• Evaluating options to reduce water intrusion in
selected sub stations.
• Sweeny Refinery• Manage hurricane response equipment for the
Gulf Coast area• Pursuing agreements with local maintenance
contractor to provide housing repair assistance
Refinery Specific Actions
• Alliance Refinery• Operations Control and Maintenance Field Office
buildings upgraded to withstand 200 MPH winds• Mississippi River levee evaluated
– Corp of Engineers allow a levee height of 16 feet and will not permit any height increases
– Height of levee at 2 points of washout during Katrina were 14 feet in height due to pipe way crossing
– Discussions underway with the Corp to allow increase in height to 16 feet
• Project approved to increase water pump off capability
• All future motor control centers and instrument buildings will be elevated to protect from rising water
• Instrument upgrade project is open architecture which allows easy replacement in the event of damage
• Decision and Risk Analysis currently underway to develop best protection scenario for the refinery