HUNGARIAN POST OFFICE LTD. ENVIRONMENTAL REPORT 2003/media/documents/public/csr reports/2003/magyar... · environmental report 2003 contents ... organization of the hungarian post

2003

HUNGARIAN

POST OFFICE LTD.

ENVIRONMENTAL

REPORT

1

ENVIRONMENTAL REPORT 2003

CONTENTS

INTRODUCTION .................................................................................................................................... 2

ORGANIZATION OF THE HUNGARIAN POST OFFICE LTD. ............................................................... 3

ENVIRONMENTAL MANAGEMENT AT

THE HUNGARIAN POST OFFICE LTD. ................................................................................................. 4

EMISSION OF POLLUTANTS FROM POSTAL ACTIVITIES ................................................................... 5

Air pollution ........................................................................................................................................... 6

Water management – sewage emission ................................................................................................ 7

Soil contamination ................................................................................................................................. 9

Waste management ............................................................................................................................ 10

ENVIRONMENTAL COSTS AND INVESTMENTS,

AND INCOME FROM SELLING WASTES ............................................................................................ 12

Creation of provisions for environmental tasks .................................................................................... 13

‘ENVIRONMENT-FRIENDLY’ PROCUREMENTS .................................................................................. 14

ENVIRONMENTAL PRODUCT FEE ...................................................................................................... 14

ENVIRONMENTAL PROTECTION TASKS AND OBJECTIVES ............................................................ 16

EVALUATION OF ENVIRONMENTAL PROTECTION

PERFORMANCE .................................................................................................................................. 17

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INTRODUCTION

Dear Partners,Clients and Colleagues,

Post offices form a worldwide network linking people to each other and to the world. Whileacting so they undoubtedly exert influence on the environment for conveying huge amounts ofa variety of consignments through national and international networks, and operating manybuildings which consumes energy and generates waste.

However the world changes constantly and this change brings about challenges for thepostal sector as well. The company needs to change its way of thinking, needs to overcomeseveral tasks and needs to optimize methods by which the company performs its traditionaltasks.

The Hungarian Post Office Ltd. – in response to the challenges – has set the goal ofmodernizing the company, and making its services and its network up-to date.

During the implementation of the above aims the company is making considerable effortsto reduce the environmental impacts of its activity and to comply with the currentenvironmental regulations. The company is engaging in investment projects to reduce energyconsumption and cares for proper neutralization and recycling of its wastes.

I believe that making the company comply with international environmental standards isindispensable for performing European level services.

This report is presented to You with the intention to demonstrate the results achieved in2003 in the field of environmental protection, as evidence of the fact that the Hungarian PostOffice Ltd. is committed to changes promoting sustainable development.

Dr. Pál SzabóChief Executive Officer

ORGANIZATION OF THE HUNGARIAN POST OFFICE LTD.


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ENVIRONMENTAL MANAGEMENT OF THE HUNGARIAN POST OFFICE LTD.

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EMISSION OF POLLUTANTS FROM POSTAL ACTIVITIES

No. ActivitiesEmission

Air pollution Soil pollution Water pollution Noise emission Waste emission

Postal services

1. Acceptance of items X

2. Processing of items X X

3. Forwarding-transport of items X X

4. Maintenance and repair of motor vehicles X X

5. Maintenance of small postal machines X

Property management

6. Construction, demolition and renovation of buildings X X

7. Operation of buildings X X X X X

Operation of IT tools X

8. Printing services X X

9. Business management and training X

Social and welfare activities

10. Medical care X

11. Operation of welfare institutions X X X X

12. Security and public protection facilities X X

Asset management

13. Procurement and warehousing ofmaterials and equipment X

14. Scrapping X

Air pollution

Postal networks throughout the world agree that the largestenvironmental impact of the postal activities originates fromtransport vehicles. However this impact can be considerablyreduced by continuous replacement/modernization of the fleet,by proper operation and creating more efficient transport routes.

Another source of air pollution is the operation of heatingequipment for which quantity of the emitted pollutants is determinedby measurements or calculations executed by a specialist each year(for 59 sites and 113 point sources in 2003). In the field of heatingtechnique the Hungarian Post Office Ltd. has been making efforts byinvesting in the modernization of heating equipment.

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Water management – sewage emission

Principal aims of the water management atthe Post are the followings:

• Reduction of water consumption (equipment witheconomical water consumption, efficiency measures)

• Increasing the rate of own real estate supplied with tap water• Draining the highest possible rate of sewage through

sewerage system.

Tap water was not supplied for 62 postal sites (of own property) in2002 and for 20 sites in 2003. (There were 2054 own real estatesin 2002 and 2040 in 2003.)

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Sewage treatment is not solved at 3% of postal real estates (61)in 2003.

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Soil contamination

During reconstruction of the post office at the settlement He-ves in the period of 2002-2003 two fuel oil tanks were removedwhich caused soil and groundwater pollution. During this projectalmost 114 tons of contaminated soil – dangerous waste - wasremoved for neutralization.

Installation of 3 monitoring wells were demanded by theenvironmental protection authority for tracking changes in thestate of the environment after the remedy operation to beimplemented in 2004.

When eliminating two fuel tanks of 10 cubic metres each andone having a capacity of 25 cubic metres at the transportation sitein Hatvan, hydrocarbon pollution was detected in thegroundwater. Detailed exploration and bordering the pollutionwas performed in 2004.

The contractor - Pyrus-Rumpold Ltd. - was selected forexecuting remediation at the Budapest XIV. Egressy streettransportation site through a public procurement procedure. Inaddition to contracting the work area was also made available in2003 while the actual remedy operation will be implemented in2004.

In relation to the removal of three fuel tanks of 25 cubic metreseach at the Békéscsaba transportation site soil and groundwaterpollution was also suspected. A permission plan for removing thetanks has been submitted for approval to the Technical SafetySurveillance Office of the Area and to the competentEnvironmental Surveillance Office for making a statement.Preparation of the detailed exploration, demolishing the tanksand implementation of the remedy operations are expected in2004.

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Removal of the polluted soil – post office in Heves

Waste management

Treatment of dangerous wastes generated in 2003

Waste

Utilization Neutralization

Quantitykg/year

%Quantitykg/year

%

Battery ~ 8 216 100 – –

Electric andelectronic ~ 17 360 80 4 262 20

Toner,ink cartridge ~ 394 11 3 049 89

Scrappedrefrigerator 900 100 – –

Other dangerous ~ – – 137 819

Total: 26 870 16 145 130 84

Treatment of dangerous wastes generated in 2003

Waste Quantity (ton) Treatment

Solid communal waste 9116 Neutralisation

Liquid communal waste 6135 Neutralisation

Packaging waste

Cardboard 21 Reprocessing

Paper 208 Reprocessing

Plastic* 15 Reprocessing

Textile 7 Reprocessing

* PE foil, PP sack, plastic seal

Office paper wastes were selectively collected at 36 postal sites in2003 which were sold together with documents sorted.

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With the aim of promoting waste storage the following items werepurchased from the environmental investment budget in 2003:

• Six mechanical compacting machines which are suitable forcompacting papers, plastics, and communal solid wastes(Budapest Post Office No.62, Cegléd Post Office, Dunaújvá-ros Post Office No.1, Székesfehérvár Postal Processing Plant,Szentendre Post Office No. 1, Tatabánya Post Office No.1)

• One container type compacting machine (Printing Office)• Two crushing and compacting machine (National Logistics

Centre, Budapest, Post Office No.114).

Waste receiving companies have been selected through tender-ing. In 2003 the following companies removed the wastes forneutralization, reprocessing or reuse:

Wastes Receiving company

Batteries Auto-System Kft.

Electric and electronic wastes Intermetal Kft, Enviroinvest Waste Kft.

Wood Dél-magyarországi MÉH Rt.

Metals Dél-magyarországi MÉH Rt., Intermetal Kft.

Refrigerators Dél-magyarországi MÉH Rt., Intermetal Kft.

Plastics Holofon Kft, Dél-magyarországi MÉH Rt.Dassia Kft. Fehaplast Kft.

Paper, cardboard Budafok Recycling Rt., Dél-magyarországiMÉH RT., Dassia Kft., Feparec Kft., Ereco Kft.

Toner, ink cartridges Baumspeed Kft., Irodavilág Kft. Printrex Kft.

Dangerous waste to be neutralized Új Depónia Kft, Netta Kft, Design Kft

A large part of electric and electronic wastes were removed tothe demolishing plant of the Enviroinvest Kft., wheredisassembling and sorting of the equipment was executed byhandicapped employees.

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Mechanical compacting machine

ENVIRONMENTAL COSTS AND INVESTMENTS,AND INCOME FROM SELLING WASTES

Environmental protection investment projects

Task

Investment projects

1999 2000 2001 2002 2003

th. HUF(+VAT)

th. HUF(+VAT)

th. HUF(+VAT)

th. HUF(+VAT)

th. HUF(+VAT)

Connection to water and sewer 20 908 36 114 14 050 63 600 16 074

Establishing dangerous waste connectionpoints 7 623 6 264 847 3 100 299

Purchase of dangerous waste collectioncabinet, container – – – 2 000 9 711

Establishing sewage treatment objects 5 165 5 184 10 809 – –

Survey of environmental state 1 963 2 200 – – –

Removal of oil reservoir 643 – – – –

Creating double-walls for oil reservoirs – – – – 3 715

Establishment of selective waste collection – – – 2 400 1 436

Establishing green areas 900 – – – –

Installation of waste compression equipment 3 607 12 090 – 10 111

Noise protection of air conditioning equipment – 343 – –

Modernization of heating 85 800 174 920 16 604 57 620 81 064

Total: 126 609 237 115 42 310 128 720 122 410

Environmental protection costs

TaskCosts (thousand HUF)

1999 2000 2001 2002 2003

Neutralization of dangerous waste 5 026 1 876 6 676 3 133 8 703

Environmental protection measurements 1 205 1 362 1 978 2 296 8 744

Environmental protection supervision 2 081 1 134 637 – –

Maintenance of sewage run-off treatment object 106 48 396 241 –

Decontamination – – 1 116 – –

Development of plan for restoration of water quality – 362 928 782 –

Removal of reservoirs, revision – 1 564 3 234 – 2 903

Selective waste collection – 751 37 29 492

Noise measurement, climate,noise protection inspection – – – – 27

Water quality test – – – – 392

Environmental penalty – 3 – – –

Other – – 400 106 –

Total 8 418 7 099 15 403 6 600 21 261

Income from selling wastes

Type of wasteIncome (thousand HUF)

2000 2001 2002 2003

Waste paper 1 357 1 645 2 179 4 894

Aluminium seal 22 – 6 –

Lead seal 32 29 14 64

Batteries 54 52 90 71

Plastic waste 57 142 123 27

Toners, paint cassettes – 217 403 326

Electronic waste – – – 155

Wood waste – 13 54

Iron waste 133

Other environmental income – – 130 171

Total: 1 522 2 085 3 091 5 762

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Creation of provisions for environmental tasks

The Hungarian Post Office Ltd. created provisions in the value of54 million HUF for environmental protection tasks for 2003 inrespect of three sites (Bp., XIV. Egressy út 35-51.(Business &Logistics Centre), Hatvan (Miskolc), Békéscsaba (Szeged) for therehabilitation of soil and groundwater contamination.

As a new demand for the creation of provisions therehabilitation of oil contamination explored at the Heves postoffice (Miskolc) was indicated in the resolution of the Middle-TiszaRegional Environmental Supervisory Authority.

Site Reasoning

Budapest XIV.,Egressy út 35–51.Transportation Plant

Due to the public procurement procedurethe remedy operation is moving over to 2004(contract has been concluded).

Hatvan,

Transportation Plant

Approval from the Middle-Tisza Regional EnvironmentalSurveillance relating to the remedy action plan isnot available for 2003 yet but it can be expected for 2004.Works will be allowed to continue according tothe specifications of the authority.

Heves Post Office While removing an oil tank in 2003 soil andgroundwater contamination was found at the site(Post – Hungarian Telecommunications Ltd. Property).In this year implementation plan of the remedy action andwater right permission plan for monitoring wells needto be prepared, to be financed from the targeted reserves.Financing of the rest of works will be done from investmentsources.

Békéscsaba,Kétegyházi u.

Transportation Plant

Plan for permitting removal of the tank was preparedin 2003 and submitted to the Technical Security Surveillanceof the Area and to the Environmental Supervisory Authority.Based on the prepared document (contamination in the soiland in the groundwater), after approval by the authorities,further works are necessary is moving over to 2004,to be financed from the targeted reserves.

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Removal of oil tank – Heves post office

ENVIRONMENT-FRIENDLY PROCUREMENTS

The Postal Electronic Open Marketplace (PEP) is an Internet-basedmarket providing e-trade services through e-mail to which anycompany and organisation may connect to support their salesand/or purchasing activities.

The Hungarian Post Office Ltd. transacted procurementsthrough the Postal Electronic Open Marketplace (PEP) of severalhundred million forints in value (informatics equipment, officesupplies, furniture, etc).

The Post Office’s procurement organization recognized thebenefits and potentialities of the electronic procurementprocedure, so the cost level of procurements decreased by 15%on average, which meant a considerable saving.

The duration of procurements was reduced as well as itsdemand for articles (paper, toner, fax cartridges). Companiescan receive information, professional specifications concerningprocurement through the Internet and also send their quotationselectronically.

Being aware of the results of the year 2003, in 2004 we willcontinue to increase the number of electronic procurements tofacilitate the more economical operation of the Hungarian PostOffice Ltd.

In order to utilize the system more effectively, procurement ofcommercial articles as well as sales of waste materials generatedat the Company will be made in an electronic way.

ENVIRONMENTAL PRODUCT FEE

As a consequence of the amendment of the EnvironmentalProduct Fee Act (Act no. LVI. Of the year 1995) its scope wasextended over the Hungarian Post Office Ltd. concerning leafletsand packaging materials.

To enforce the specifications of the law it has been surveyed:• which technologies and processes are affected by the

product fee• articles used in packaging and their quantity• what kind of actual obligations (administrative or others)

arise towards the environmental authorities and APEH (StateTax Authority)

An informatics program was developed to calculate the productfee payable on the basis of the SAP MM data.

The Hungarian Post Office Ltd. contacted the organization ofthe Environmental Target Fund to register among those obligedto pay the environmental product fee as individual company, andprepared its annual report.

The regular collection and utilization of packaging wastes mayfacilitate the Hungarian Post Office Ltd. in achieving exemptionfrom the environmental product fee, so the Company deals withthese wastes with special emphasis making efforts to recyclingand re-utilization at the highest possible rate.

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To promote collection, storage and reuse of wastes the numberof compacting machines, purchased from environmental investmentsources in 2003, is planned to be further increased in 2004.

The environmental product fee paid by the Hungarian PostOffice Ltd. in 2003 was 8 408 900 HUF.

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Crushing and compacting cardboard boxes;Budapest, Post Office No. 114

ENVIRONMENTAL PROTECTION TASKS AND OBJECTIVES

In accordance with the business objectives of the Hungarian PostOffice Ltd. and in harmony with the specifications of environmentallaws in force, the implementation of these tasks is given specialemphasis in 2004-2005:

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No. Objective Task In charge Collaborator Deadline

1.Regulation of the internalprocesses of environment

protection

Modification and issuing of the EnvironmentalRegulation of the Hungarian Post Office Ltd.

Investment andReal Estate Directorate Organisational Units 15 November 2004

2.

Developmentof waste management

Pilot program for selling wastes through PEP Investment andReal Estate Directorate Company Group Development Department 31 December 2004

3. Rationalisation of waste collecting places Investment andReal Estate Directorate

Logistics Services Business Unit

Procurement and Supply Service Centre15 November 2004

4.Development of a comprehensive waste registration,

FM energy and environmental system based oninformatics

Investment andReal Estate Directorate Directorate of Informatics 31 December 2005

5. Achievement of exemptionfrom product fee

Inhancing the effectiveness of the collection andreuse of the packaging wastes

Investment andReal Estate Directorate

Logistics Services BU, Mail BU, NewspapersBU, Postal Clearing Centre BU,

Investment & Supply Services CentreContinuous

6.

Elimination ofsoil- and groundwater

contamination

Remediation of the Heves Post Office

Investment andReal Estate Directorate Procurement and Supply Service Centre

31 December 2004

7. Remediation of the Budapest, XIV. Egressy street site 31 December 2004

8. Removal of fuel tank at Miskolc Transportation Site 31 December 2005

10. Removal of fuel tank at Békéscsaba Transportation Site 31 December 2005

11. Removal of fuel tank at Eger Transportation Site 31 December 2005

12. Reduction ofair pollution emission

Implementation of heatingequipment modernisation

Investment andReal Estate Directorate Procurement and Supply Service Centre According to schedule

in every year

13. Reducing risk ofsoil pollution – protection of

underground waters

Implementation of new sewage connections Investment andReal Estate Directorate Procurement and Supply Service Centre According to schedule

in every year

14. Elimination of out-of-use substituting structures,drying up basins

Investment andReal Estate Directorate Procurement and Supply Service Centre According to schedule

in every year

EVALUATION OF ENVIRONMENTAL PROTECTION PERFORMANCE

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Evaluation of environmental protection performance

Reference data of the Company Unit 1998 1999 2000 2001 2002 2003

Number of employees (a) number 44133 44161 44500 43664 44109 41527

Costs in total MHUF 71916 82849 91357 108543 126860 133481

Investment in total MHUF 9078 14338 18739 11964 16395 11153

Index of physical operation - input

Index Unit 1998 1999 2000 2001 2002 2003

EnergyEnergy used in total GJ 895 807 874 445 854 487 864 473 879 000 901 601

Energy costs in total thousand HUF 1 911 761 2 321 645 2 742 226 2 687 982 2 698 345 2 925 864

Specific energy costs of the Post thousand HUF/GJ 2,13 2,65 3,20 3,11 3,07 3,25

Ratio of fossil energy carriers % 72,24 72,69 73,0 71,72 73,00 72,00

WaterWater consumed in total cubic meter 505 501 460 649 469 800 448 711 438 100 437 600

Costs of water consumed thousand HUF 86 524 98 061 113 802 120 698 82 443 75 451

Specific water consumption Litres/person/day 38,2 34,4 36,3 29,6 27,2 28,9

TransportRoad transport by motor vehicles 100 km 591 904 625 750 668 368 689 892 691 196 681 424

Railway transport 100 km 34 186 26 466 22 564 22 911 22 007 22 127

Ratio of railway transport % 5,8 4,2 3,4 3,3 3,2 3,3

Fuel consumed in total tons 4478 5480 5575 5766 5660 5535

Average fuel consumption ofthe vehicle fleet litre/100 km 9,5 10,9 10,4 10,0 10,2 10,2

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Output indices - emission

Index Unit 1998 1999 2000 2001 2002 2003

Quantity of dangerous waste in total tons/year 56 111, 3 65, 2 114, 4 61,6 172

Quantity of solid communal waste tons/ year - - - 20348 14130 9116

Quantity of waste paper collected tons/year - - - 202 293 627

Volume of sewage run-off disposed through sewage network cubic metre - - - 355 919 310 700 364 600

Volume of sewage run-off collected in reservoirs cubic metre - - - 8141 8603 5578

Emission of air pollutants in total into the atmosphere tons/year 452 304 265 235 64 18

Carbon monoxide (CO) Tons/year 162 133 116 104 39 5

Nitrogen oxides (NOX) Tons/year 89 29 27 27 19 12

Sulphur dioxide (SO2) Tons/year 132 89 76 65 5 1

Solid particles Tons/year 66 51 44 37 1 0

Carbon black Tons/year 3 2 2 2 0 0

Financial performance indices

Index Unit 1998 1999 2000 2001 2002 2003

Environmental investments thousand HUF 0 40 809 62 195 27 270 128 720 92 000

Ratio of investments % 0 0,29 0,33 0,23 0,79 0,82

Environmental protection operating costs(without treatment of communal,solid waste and sewage run-off)

thousand HUF 22 023 8418 7099 15 403 6600 21 261

Ratio of operating costs % 0,03 0,01 0,008 0,014 0,005 0,016

Cost spent on transport and handling dangerous wastes thousand HUF 2860 5026 1876 6676 3133 8703

Costs of handling and disposal of solid communal waste thousand HUF - - - 96 829 118 891 123 402

Costs of sewage water disposal through sewers thousand HUF - - - 50 525 58 274 55 745

Disposal and handling of waste water collected in reservoirs thousand HUF - - - 11 186 8310 11 088

Incomes from the sales of waste thousand HUF - - 1523 2086 3091 5763

Internal environmental training

Index Unit 1998 1999 2000 2001 2002 2003

Number of internal environmental trainings number 0 0 10 8 9 16

Number of participants in internal environmental training persons 0 0 284 268 168 307

Ratio of persons participating in internal environmental training % 0 0 - 1,0 0,4 0,82

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Issued by the Hungarian Post Office Ltd.

Edited by:Ms. Judit Czabafi

Mrs. Mária Menyhért GuzsalyMs. Eszter Nagy

Manuscript closed:30 August 2004

Documents

HUNGARIAN POST OFFICE LTD. ENVIRONMENTAL REPORT 2003/media/documents/public/csr reports/2003/magyar... · environmental report 2003 contents ... organization of the hungarian post