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From the Classroom to the Computer
How to Apply Gagne’s NineEvents of Instruction to eLearning
Presented by Maléka Ingram September 10, 2008 for Laureate Education, Inc.
Classroom to Computer | Maléka Ingram | 09.10.08 3
Agenda
Learning Objectives Gagne’s Events of Instruction Summary Questions and Answers
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Learning Objectives
By the end of this lesson, you will be able to– Identify Gagne’s nine events of instruction– Implement each event for online courses
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Scenario
Sales and Marketing personnel are required to use a new Customer Relationship Management (CRM) software
In theory…we are creating an online course to teach them about the new CRM
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Gagne’s Events of Instruction
1. Gain Attention2. Inform Learners of Objectives3. Stimulate Recall of Prior Learning4. Present the Content5. Provide Learning Guidance6. Provide Practice Exercises7. Provide Feedback8. Assess Performance9. Enhance Retention and Transfer to
the Job
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Gain Attention
Internal mental process :– Use stimuli to activate receptors– Ensure students are ready to learn
Methods:– Present a real life problem– Pose question to learner
Example:– Present a scenario in which a sales/marketing
rep is discussing their frustration with the current tools and processes. Conclude with a lead in to “there’s a better solution out there.”
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Inform Learners of Objectives
Internal mental process :– Creates level of expectation for learning
Methods for relating instructional goals to the learner include: – Explain purpose of content– Present goals for learning
Example:– The purpose of this course is to teach you how
to use the new CRM tool.
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Stimulate Recall of Prior Learning
Internal mental process– Retrieval and activation of short-term memory
Methods– Pose questions about previous experiences– Present information from previous concepts or
a body of content Example
– List scenarios related to how sales/ marketing reps currently do business.
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Present the Content
Internal mental process– Selective perception of content
Methods– Provide context/ background/ overview– Explain details– Actual footage of demonstration– Audio narration
Example– Provide overview of new CRM tool, detailed
descriptions of major tasks and provide simulations of critical tasks.
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Provide Learning Guidance
Internal mental process– Semantic encoding for storage
in long-term memory Methods
– Use of examples, non-examples, case studies, graphical representations, mnemonics, and analogies
Example– When teaching about project management
capabilities, give students real life usage examples of when and how they would utilize this functions.
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Provide Practice Exercises
Internal mental process– Respond to questions to enhance
encoding and verification Methods
– Simulations– Games– Quizzes
Example– Have student walk through a guided simulation
of inputting data into the new system.
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Provide Feedback
Internal mental process– Reinforcement and assessment of correct
performance Methods
– Pop up windows with explanations, guidance– Virtual coach
Example– During multiple choice exercises, if student
answers incorrectly, give an explanation, provide hints, tips, or links to content to reiterate concept.
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Assess Performance
Internal mental process– Retrieval and reinforcement of content as final
evaluation Methods
– Knowledge check/Quiz
Example– Have students complete a simulation without
guidance.
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Enhance retention and transfer to the job
Internal mental process– Retrieval and generalization of learned skill to
new situation Methods
– Online help systems– Job aids– References
Example– Include mini-movies (tutorials) in the new
system to help guide user if they forget a particular task.
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Summary
Gagne’s Nine Events of Instruction:1. Gain Attention2. Inform Learners of Objectives3. Stimulate Recall of Prior Learning4. Present the Content5. Provide Learning Guidance6. Provide Practice Exercises7. Provide Feedback8. Assess Performance9. Enhance retention and transfer to the
job