Human Resources

Human Resources

Learning Goals

• Students will be able to explain the role of human resources in business

Two References for HRTwo References for HR

1 = The People in a Business• Labour = physical creation of the product

(assembly, production, etc.)• Management = the running of the

business (accounting, marketing, etc.)2 = The Department• Responsible for all activities involved in

acquiring, training, maintaining, and evaluating employees

1 = The People in a Business• Labour = physical creation of the product

(assembly, production, etc.)• Management = the running of the

business (accounting, marketing, etc.)2 = The Department• Responsible for all activities involved in

acquiring, training, maintaining, and evaluating employees

HR ResponsibiltiesHR Responsibilties

the larger the company, the more important the HR department is and the more work they need to do

HR may be subdivided into groups, responsible for a number of the following responsibilities:

the larger the company, the more important the HR department is and the more work they need to do

HR may be subdivided into groups, responsible for a number of the following responsibilities:

Job DescriptionJob Description

a detailed study of a certain job and the human qualities needed to do it

used for hiring needs, evaluation, compensation, etc.

a detailed study of a certain job and the human qualities needed to do it

used for hiring needs, evaluation, compensation, etc.

HiringHiring

use job description to recruit candidates

evaluate candidates (application form, resume, interview{s}, reference check, testing, etc.)

some jobs may be filled internally (promoting current employees also called hiring from within)

use job description to recruit candidates

evaluate candidates (application form, resume, interview{s}, reference check, testing, etc.)

some jobs may be filled internally (promoting current employees also called hiring from within)

TrainingTraining

inform new employees of company rules and procedures

training can take many forms: classroom lectures, reading, testing, On-the-Job (training while they work), Apprenticeship (working alongside a skilled employee), Role Playing

HR also must train current employees

inform new employees of company rules and procedures

training can take many forms: classroom lectures, reading, testing, On-the-Job (training while they work), Apprenticeship (working alongside a skilled employee), Role Playing

HR also must train current employees

Performance Appraisal & Compensation

Performance Appraisal & Compensation

yearly evaluations of employees (things done well, not so well, etc.)

compare performance with job description discuss with employee’s managers, peers,

customers, etc. performance will dictate raise or

promotions

yearly evaluations of employees (things done well, not so well, etc.)

compare performance with job description discuss with employee’s managers, peers,

customers, etc. performance will dictate raise or

promotions

Employee ServicesEmployee Services assemble/administer benefit package

(insurance, holidays, etc) co-ordinate sick-days, retirements answer employee’s questions regarding

employment

assemble/administer benefit package (insurance, holidays, etc)

co-ordinate sick-days, retirements answer employee’s questions regarding

employment

Maintaining Employee RecordsMaintaining Employee Records

ensuring all employee records are complete and accurate

keeping previous evaluations, medical records, insurance claims, personal information, etc... on file

ensuring all employee records are complete and accurate

keeping previous evaluations, medical records, insurance claims, personal information, etc... on file

Dealing with Unions & Grievances

Dealing with Unions & Grievances

settling any dispute that occurs between employees

dealing with any unions (negotiate contracts, deal with complaints, etc.)

settling any dispute that occurs between employees

dealing with any unions (negotiate contracts, deal with complaints, etc.)

To Do:

• Complete the Employability Skills Quiz in Unit 2 of the Student Common Folder

• Use your results to help you write a paragraph at the end of the HRActivity, you will need to use the internet to research 2 jobs for the HRActivity