Human Resources 2014

HUMANRESOURCES BOOKS CATALOGUE 2014

Welcome to the Kogan Page 2014 Human Resources Catalogue. This cataloguecontains our newest and bestselling titles comprising textbooks suitable foracademic courses as well as professional titles suitable for recommendedreading, chosen for their contribution to the field with a heavy practical focus.

We aim to provide a wide range of resources that will meet students’ needs in avariety of formats. Many of our titles come with online resources ready forcourse use, available at our website www.koganpage.com. Our titles are also allavailable in ebook format for individual purchase, and through partners such asVitalsource, Kortext and MyiLibrary for institutional access.

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About Kogan Page

Kogan Page is a leading independent global publisher of business books andebooks at all levels encompassing the fundamentals of business, practicalguidance and cutting-edge business topics.Kogan Page has built its reputationthrough excellence across all key areas in business publishing, particularly within:Human Resource Management and Development; Management andLeadership; Logistics and Supply Chain Management; Marketing, Branding andPR. Our books are used on courses worldwide in a variety of formats.

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If you would like to discuss a book idea with us, or if you would like to reviewbooks in your area of teaching, please get in touch with us using the contactdetails opposite.

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Key New Titles

Human Resource Management .................................................................................2

Learning and Development.......................................................................................4

Organization Design & Development .......................................................................7

Performance and Reward ........................................................................................11

Employee Engagement...........................................................................................14

Resourcing and Talent Planning ..............................................................................16

Employee Relations .................................................................................................17

Coaching .................................................................................................................18

Research Methods ...................................................................................................22

Index........................................................................................................................23

Kogan Page Sales and Distribution ........................................................................24

Contact Us45 Gee StreetLondon EC1V 3RST: +44 (0)207 278 0433E: [email protected] W: www.koganpage.com

Key to Symbols

Inspection and e-inspection copies available to lecturers

Additional resources are available from www.koganpage.com

Ordering Inspection CopiesMany of our books are available to lecturers on inspection and marked with the symbol.Inspection copies are available to teaching staff where an adoption would result in the sale of atleast twelve copies, subject to the completion of a feedback form. To order books on inspection with the symbol, simply visit www.koganpage.com and click the‘request inspection copy’ button on the book page. Alternatively, you can email [email protected] with details about your course andthe book you would like to receive.

This catalogue includes a selection of new and bestselling books appropriate for courseuse in Human Resources. For a complete list of titles, please visit www.koganpage.com

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Armstrong's Handbook of Human Resource Management Practice

Michael Armstrong Former Chief Examiner of the Chartered Institute of Personnel and Development, joint managing partner ofe-reward and an independent management consultant.Stephen Taylor Senior Lecturer in Human Resource Management atthe University of Exeter Business School and a Chief Examiner for theCIPD.

“The most comprehensive of similar texts covering human resources… Michael Armstrong could well be offering the definitive text in thefield … an excellent book.” Times Higher Education

“Topical, comprehensive, well informed and student friendly” - DrIzabela Robinson, Senior Lecturer Human Resource Management,Northampton Business School

“The gold standard when it comes to HRM texts”- Connie Nolan,Senior Lecturer at Canterbury Christ Church University

Armstrong's Handbook of Human Resource Management Practiceis the classic text for all students of HRM and provides in-depthcoverage of all the key areas essential to the HR function. This newedition includes new information on employment law and a moredetailed look at international concerns in HRM.

Comprehensive online support material is provided for the instructorand student, providing a complete resource for teaching and self-learning.

Features and updates for the 13th edition:• Three new chapters covering international human resource

management• New chapters on rewarding special groups and employment law• Thorough revision of the 12th edition and completely revised

chapters on HRM, motivation and engagement• Restructured layout to form separate manuals for lecturers and

students• Online Lecturers’ manual includes sections for each of the first 43

general HRM chapters containing a summary of the mainlearning points, an outline of the subject matter, discussionpoints and questions

• 136 multiple choice questions, 78 case studies and four roleplaying exercises

• Additional material is provided for lecturers in the shape of 613PowerPoint slides with notes covering all the chapters

• Online Students’ manual incorporates summaries of each chapterand supplementary abstracts from relevant HRM literature

• 135 multiple choice questions and 420 ‘flash’ cards• A glossary of HRM terms and bibliography

Additional materials can be found atwww.koganpage.com/ArmstrongHRMDresources

CONTENTSPART 1: THE PRACTICE OF HUMAN RESOURCE MANAGEMENT /PART 2: PEOPLE AND ORGANIZATIONS / PART 3: FACTORSAFFECTING EMPLOYEE BEHAVIOUR / PART 4: PEOPLERESOURCING / PART 5: LEARNING AND DEVELOPMENT / PART 6:PERFORMANCE AND REWARD / PART 7: EMPLOYEE RELATIONS /PART 8: EMPLOYEE WELL-BEING / PART 9: INTERNATIONAL HRM/ PART 10: HRM POLICY AND PRACTICE / PART 11: HR SKILLS /PART 12: HRM TOOLKITS

Order today from www.koganpage.com or call our credit card hotline: +44 (0) 1206 25 56782

April 2014 • 880 pagesPaperback ISBN: 9780749469641Ebook ISBN: 9780749469658£39.99

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Human Resource Management

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Armstrong's Handbook of Strategic Human Resource Management

Michael Armstrong Former Chief Examiner of the Chartered Institute of Personnel and Development, joint managing partner of e-reward and an independent management consultant.

Armstrong's Handbook of Strategic Human Resource Management provides a bridge between theoryand practice, and offers a guide both to formulating human resource strategies and to implementingthem.

Features and updates for the 5th edition:• Completely revised throughout• New material on international aspects of strategic human resource management• Reflects new developments in human capital management, corporate social responsibility,

organization development, engagement and talent management• New case studies, checklists, and practical examples • A strategic HR toolkit with extensive online resources

CONTENTS:PART 1: THE CONCEPTUAL FRAMEWORK OF STRATEGIC HRM / PART 2: THE PRACTICE OFSTRATEGIC HRM / PART 3: HR STRATEGIES / PART 4: THE STRATEGIC HRM TOOLKIT

August 2011 • 328 pagesPaperback ISBN:9780749463946Ebook ISBN: 9780749463953£29.99

Armstrong's Handbook of Management and Leadership Developing Effective People Skills for Better Leadership and Management

Michael Armstrong Former Chief Examiner of the Chartered Institute of Personnel and Development, joint managing partner of e-reward and an independent management consultant.

"Provides a complete presentation of all that students need to know to pass CIPD qualifications." -Management Services

Armstrong's Handbook of Management and Leadership provides guidance on the processes ofmanagement and leadership with particular reference to what managers and aspiring managers need toknow and do to make a difference.

Features and updates for the 3rd edition:• Completely revised throughout• Covers in one volume the Leading, Managing and Developing People and Developing Skills for

Business Leadership CIPD modules• New case studies, checklists, and practical examples • Online resources include instructor material and an extensive set of Q&As to help students test

their learning

CONTENTS

PART 1: LEADING, MANAGING AND DEVELOPMENT FUNDAMENTALS / PART 2: APPROACHES TOHRM AND L&D / PART 3: PEOPLE MANAGEMENT PROCESSES / PART 4: MANAGEMENT SKILLS

3RD EDITION

March 2012 • 368 pagesPaperback ISBN:9780749465520Ebook ISBN: 9780749465537£34.99

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Human Resource Management

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5TH EDITION

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International Human Resource Development Learning, Education and Training for Individuals and Organizations

Edited byJohn P Wilson Consultant and researcher with positions at Oxford,Sheffield and Bradford Universities, UK.

“A very promising publication with 24 interesting and relevantchapters.” - David E Williams, Programme Leader, MA Personneland Development, University of Greenwich

International Human Resource Development is the first textbookfocusing on International HRD and provides thought-provokingquestions and stimulating answers to the key factors today. This thirdedition has been completely updated with a new international focusand case studies from a range of HR development experts, making itthe most topical book in this field.

Features and updates for the 3rd edition:• Fully updated and revised with a new international focus for

global courses • Case studies from a range of international experts in the field,

from the United Kingdom, Ireland, USA, Australia, Romania, theNetherlands, Russia, Hong Kong, India and more

• Mapped against the CIPD Professional Standards for Learningand Development

• The updated edition features a new 2-colour, reader-friendly textdesign

• Clearly structured with detailed sections covering each aspect ofthe training cycle

CONTENTS

PART 1: INTERNATIONAL HUMAN RESOURCE DEVELOPMENTAND LEARNING / International human resource development /Strategic human resource development / What is learning? / PART 2:ORGANIZATIONAL LEARNING / Change management andorganization development / Knowledge management / PART 3:NATIONAL AND INTERNATIONAL LEARNING, EDUCATION,TRAINING AND HUMAN RESOURCE DEVELOPMENT / Nationalsystems of education / UK vocational education and training /European vocational education and training / National humanresource development strategies: comparing Brazil, Russia, India andChina / International development: policy learning as an approach tovet reform in transition and development countries / Capacitydevelopment and human resource development / PART 4: THETRAINING CYCLE / The identification of learning needs / Designinglearning events / Working in multicultural and multilingualenvironments: HRD professionals as learning and change agents inthe global workplace / Delivering training / Informal, non-formaland work-based methods of learning / Coaching and mentoring /Assessment and evaluation / PART 5: MANAGING HRD / Leadershipand management development / Managing human resourcedevelopment functions and services / HRD practice and research:investigating business issues through applied social science research/ HRD and consultancy / Learning spaces that change people andorganizations / HRD and business ethics

Learning & Development


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October 2012 • 536 pagesPaperback ISBN: 9780749461065Ebook ISBN: 9780749461072£39.99

3RD EDITION

Learning and Development

Rebecca Page-Tickell Business Psychologist and HR specialist, lectures on CIPD accredited courses at the Hampshire Business School, UK.

Part of the HR Fundamentals series.

Learning and Development is a complete guide to the fundamental principles of training and L&D.Using a combination of practical tools, assessments, scenarios and case studies, this essential handbookwill build students’ knowledge of the area - from diagnosing L&D needs and types of intervention anddevelopment categories, to assessment and training evaluation.

Features:• Covers all the critical areas of the CIPD profession map for L&D in an accessible way• Very practical approach that can be immediately understood and applied in a busy environment• International case studies and shorter scenarios immediately show how to put learning into practice• For students: checklists for action and diagnostic questionnaires• For lecturers: scenarios for learning, practical exercises and case studies for each chapter

CONTENTSPART ONE: FUNDAMENTALS / Defining learning and development / The importance of learning anddevelopment / Learning and development, organization and human resource management (HRM)strategy / How learning and development works / PART TWO: IN PRACTICE / How do you do it? /Planning and action / Measurement / Conclusion

July 2014 • 272 pagesPaperback ISBN:9780749469887Ebook ISBN: 9780749469894£24.99

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Turning Learning intoAction A Proven Methodology forEffective Transfer ofLearning

Emma Weber Founder andDirector of Lever Learning.

Using conventional approachesto training, an average of just10-20% of learning makes itback into the workplace andcontributes to better businessoutcomes. With the currentincreased emphasis onefficiency and cost-effectiveness, such a dismalrecord is no longer acceptable.This book provides thenecessary tools to enabletrainers, buyers of training andL&D professionals to find waysto facilitate genuinebehavioural change andaccountability back in theworkplace.


Complete Training Evaluation The Comprehensive Guideto Measuring Return onInvestment

Richard Griffin Director ofInstitute of Vocational Learningand Workforce Research inHealth and Social Care.

Complete Training Evaluationprovides practitioner-friendlybut academically robustguidance on how to evaluate allforms of learning anddevelopment.

Key Features:• The only comprehensive

guide to provide an up-to-date selection of trainingevaluation tools andmethods, applicable to allforms of learning anddevelopment

• Includes guidance onevaluating e-learning andinformal training

• Additional online resourcesinclude handyquestionnaire templates,focus group questions,interview topics and metrics


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The LearningChallenge Dealing with Technology,Innovation and Change inLearning and Development

Nigel Paine Academic Directorand member of the internationaladvisory board at the Universityof Pennsylvania, consultant andformer Head of Training andDevelopment at BBC.

With the help of case studiesand interviews from a range ofhigh profile practitioners, TheLearning Challenge defines therole the new learning leader andilluminates the practicalimplications for creating andimplementing a learningstrategy for the 21st century.

August 2014 • 224 pagesPaperback ISBN:9780749471255 Ebook ISBN: 9780749471262£29.99

Complete Training From Recruitment toRetirement

Robin Hoyle Senior Partner atLearnworks training.

Complete Training looks at theemployee life cycle and posits aseries of training challengesand opportunities relevantacross each stage - from newhires to the éminence grise ofthe organisation - the objectiveis to enable learning anddevelopment practitioners tobuild individual capability andan organisation with a memory,continually learning from itsown endeavours. By looking athow learning organisationssucceed, Complete Trainingseeks to re-position L&D ascentral to the business, centralto strategy and central to theorganization's mission.

May 2013 • 272 pagesPaperback ISBN:9780749468996Ebook ISBN: 9780749469009£24.99

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ExperientialLearning A Handbook for Education,Training and Coaching

Colin Beard Professor ofExperiential Learning at SheffieldBusiness School, UK.Dr John P Wilson Consultant andresearcher with positions atOxford, Sheffield and BradfordUniversities, UK.

Experiential Learning enableseducators, trainers, coaches andfacilitators to unleash some ofthe more potent ingredients oflearning through experience. Itpresents a simple model: theLearning Combination Lock,which illustrates the wide rangeof factors that can be altered toenhance the learning experience.The theory is brought to life withhundreds of examples fromaround the world and coversissues such as: experience andintelligence; facilitation, goodpractice and ethics; learningenvironments; experientiallearning activities; and workingwith the senses and emotions.


Delivering E-learning A Complete Strategy forDesign Application andAssessment

Kenneth Fee Learning anddevelopment consultant.

Delivering E-Learning describesa new and better way ofunderstanding e-learning. Theauthor looks at overcomingobjections to e-learning andacknowledging poor pastpractice before presenting anew strategic approach. Itplaces the emphasis firmly onlearning, not the technology,de-mystifying the jargon andde-bunking industry myths.

April 2009 • 192 pagesHardback ISBN:9780749453978Ebook ISBN: 9780749457310£29.95


Online Resources


Considering for your course? Order inspection copies fromwww.koganpage.com [email protected]

Organization Development A Practitioner’s Guide for OD and HR

Mee-Yan Cheung-Judge Founder of Quality & Equality Ltd.Linda Holbeche Previously Research and Policy Director at the CIPD.

“In these leaner and leaner times, the practical guidance of this bookensures that OD/ HR professionals and organization leaders have thetools and know-how to create and sustain healthy organizations.” -Dean Royles, Director, NHS Employers

“A wonderful gift to the field of organization development and toOD and HR practitioners of all levels of experience. This book offersa remarkable combination of history of the pioneers, review ofimportant thinkers and theories about organization change andleadership, as well as a how-to resource for the practitioner,including many illuminating case studies.” - Judy Vogel, ODPractitioner Journal

“Mee-Yan's passion as an educator shines through on every page.She provides the theory from which practitioners can designimpactful interventions.” - Dame Julie Mellor, Partner, Consulting,PricewaterhouseCoopers

Organization Development is key to ensuring that organizations andtheir people are able to adapt to and engage in ongoing change intoday’s fast-paced, lean and competitive world. Whether you’re anexperienced practitioner or a student, this handbook contains arange of tips, techniques, and international case studies to help youto understand, communicate and implement organizational change.

Features:• A complete guide to the implementation of organization

development, written by two of the worlds leading ODpractitioners

• Includes theory overviews as well as tools, techniques andinternational case studies, for both students and practitioners

• Provides diagnostic techniques to identify an organization’sneeds and explain how to use them across a range of areasincluding change, culture and organization design

CONTENTS

PART 1: AN OD PRACTITIONER’S GUIDE TO OD / What is OD? Abrief history / A theory overview / The OD cycle and the entry andcontracting phase / The diagnostic phase / The intervention phase / The evaluation phase / The Organization Development practitioner/ Power and politics and Organization Development / The future ofOD / PART 2: HR IN RELATION TO OD: PRACTICE EXAMPLES /HR in relation to OD / Organizational design / Culture change /Managing transformational change / Developing effectiveleadership

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April 2011 • 344 pagesPaperback ISBN: 9780749460945 Ebook ISBN: 9780749460952£29.99

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Organization Design & Development

Organization DesignA Guide to Building Effective Organizations

Patricia Cichocki Leads Design to Change. She holds degrees from HEC Paris, Oxford University and University College London and is a member of the Organization Design Forum.Christine Irwin One of the UK's leading practitioners in organization design and implementation.

“Sophisticated content, rich source of ideas – provides you with a robust approach to all aspects ofOrganization Design.” - Stan Felstead, Interchange Resources

A practical toolkit to take organization designers from start to finish, outlining the basic theory,providing a step-by-step approach to implementation, and offering solutions to recurring challenges

Features and updates for the 2nd edition:• Covers all the critical areas including downsizing, outsourcing, job design, change management

and re-structuring• Tools and techniques that all link together• A common lexicon that makes organization design easier• A greater emphasis on how organization designers can learn from design in general and from

acting and thinking like a designer• Includes an increased range of archetypes and a wide variety of international examples and

coverage

CONTENTS

PART 1: UNDERSTANDING ORGANIZATION DESIGN / Putting organization design in context /Familiarize yourself with the Organization Design Compass and the OPTIMAL Way / Someessential building blocks / PART 2: DESIGNING YOUR ORGANIZATION THE OPTIMAL WAY /Outlining your brief / Pulling together your programme / Taking stock of the change required /Identifying assessment criteria / Mapping the design options / Assessing the alternatives / Layingout the way forward / PART 3: DEALING WITH RECURRING CHALLENGES / How to maintaindesign integrity over time / How to choose between design options when the environment isvery uncertain / How to assess the level of capability maturity of an organization over time



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Organizational HealthAn Integrated Approach to Building Optimum Performance

Dr Naomi Stanford expert organization design and development consultant.

“Naomi Stanford has produced another helpful, practical and well-researched contribution for expertpractitioners, professionals and students of the field... Essential reading for anyone who wants anexpert but comprehensive guide to a subject.” - Matt Nixon, Global Head of Talent, Barclays

Organizational Health takes an informed look at the critical and interdependent elements of anorganization that must be maintained in a healthy state for managers to meet their business goals.

Features:• Covers key areas including:

- Understanding and assessing organizational health- The impact of structures such as hierarchies, alliances and joint ventures- Systems and processes both formal and informal - Control methods such as corporate governance, ethics and compliance- Maintenance and development including OD and change management - Sustainability including carbon footprint and business ecosystems- Indicators of health and dysfunction

• Takes a practical, structured approach with each element analyzed in depth with examples inpractice, key indicators of health, and tips, actions and strategies to maintain health

• Additional material and a weekly blog is available by visiting the author's website:www.naomistandford.com

CONTENTS

Organizational health / Organizational structures / Systems and processes / Control Developing well-being / Healthy technologies / Healthy space / Management fads

December 2012 • 256 pagesPaperback ISBN:9780749466022 Ebook ISBN: 9780749466039£29.99

Organizational BehaviourPeople, Process, Work and Human Resource Management

Raisa Arvinen-Muondo Research assistant within the Department of Strategy and Human ResourceManagement, University of Bedfordshire, UK.Stephen J Perkins Professor at London Metropolitan University and a visiting research fellow at CassBusiness School, UK.

Organizational Behaviour bridges the gap between OB and HRM - interrelated fields that are oftentreated separately.

Features:• Reflects international and multicultural perspectives, drawing on the experiences and research of a

wide team of international authors• Links OB, employment and HRM throughout and emphasises the interrelated nature of these fields• Looks at the ethical dimensions of OB which are increasingly important in the context of ‘good

employers’ and global employment standards• Takes a critical approach, placing psychological theory within a broader context• Includes numerous case studies and exercises to allow students to get beyond the abstractions to

understand practice• Friendly layout - each chapter begins with learning objectives and an introduction offering an

overview of what is to be learned and closes with key learning points and conclusions• Points to Ponder sections encourage engagement and independent thought• Discussion Questions to provoke group discussion and reflection• Graphs, tables, and figures aid comprehension

CONTENTS

PART 1: INTRODUCTION / PART 2: INDIVIDUALS AT WORK UNDER AN EMPLOYMENTRELATIONSHIP / PART 3: EMPLOYING HUMAN RESOURCES TO WORK TOGETHER FOR A PURPOSE/ PART 4: SHIFTING CONTEXTS FOR ORGANIZATIONAL BEHAVIOUR / PART 5: SUMMATION ANDREFLECTION

January 2013 • 352 pagesPaperback ISBN:9780749463601Ebook ISBN: 9780749463618£39.99

Making Sense of Change Management A Complete Guide to the Models, Tools and Techniques of Organizational Change

Esther Cameron Consultant who specializes in Change Management.Mike Green Consultant and tutor at Henley Business School.

An established classic text in the field of change management, this book is written for students andprofessionals alike. It offers insights into the many frameworks, models and ways of approachingchange and explains how to apply the right approach to each unique situation.

Features and updates for the 3rd edition:• Analyzes the role of the change agent in the change process• Introduces guidance on managing complex change• Covers organizational restructuring, outsourcing, mergers & acquisitions, IT- based process change

and cultural change• Includes advice on how to lead change in uncertain times• Each chapter includes an introduction offering an overview of what is to be learned and concludes

with a summary• Stop and Think sections encourage engagement and independent thought• Food for Thought sections invite readers to reflect and relate what they have learned to their own

experiences• Graphs, tables, figures and drawings to aid comprehension

CONTENTS

PART 1: THE UNDERPINNING THEORY/ Individual change / Team change / Organizational change /Leading change / The change agent / PART 2: THE APPLICATIONS / Restructuring / Mergers andacquisitions / Cultural change / IT-based process change / PART 3: EMERGING INQUIRIES / Complexchange / Leading change in uncertain times

3RD EDITION


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Agile ChangeManagementA Practical Framework forSuccessful Change Planningand Implementation

Melanie Franklin author,speaker and changemanagement consultant.

Agile Change Managementoffers pioneering tools toensure change initiatives areembedded, adopted anddeliver benefits throughout theorganization. Includingexamples and best practiceadvice it enables you to createyour own roadmap consistingof all the processes, activitiesand information needed tomanage any type of changeinitiative.

March 2014 • 288 pagesPaperback ISBN:9780749470982 Ebook ISBN: 9780749470999£34.99

The InclusionImperative How Real Inclusion Creates Better Business andBuilds Better Societies

Stephen Frost Visiting Fellowwith the Women and PublicPolicy Program at HarvardKennedy School, former Headof Diversity and Inclusion forthe London OrganizingCommittee of the OlympicGames and Paralympic Games2007-2012.

The Inclusion Imperativeconstitutes the best argumentto convince sceptics that realdiversity and inclusion candeliver more engagedemployees and customers,improved employeerecruitment and retention,increase productivity and bettergroup decision-makingprocesses.

February 2014 • 352 pagesPaperback ISBN:9780749471293Ebook ISBN: 9780749471309£19.99

The EnlightenedOrganization Executive Tools andTechniques from the Worldof OrganizationalPsychology

Catherine Berney ProgrammeDirector Cranfield UniversitySchool of Management.

Enlightened organizations arepowerful, creative andauthentic, both at the level ofindividual leader and thebusiness culture. Using toolsand techniques fromorganizational psychology, thisbook shows how to develop away of working that developsenlightened and successfulorganizations.


Appreciative Inquiryfor ChangeManagement Using AI to FacilitateOrganizationalDevelopment

Sarah Lewis CharteredOccupational Psychologist.Jonathan Passmore CharteredOccupational Psychologist. Stefan Cantore Consultant inleadership and organizationaldevelopment.

Explains the theory andpractice of AI, World Cafe,Open Space and otherconversational approaches forfacilitating organizationaldevelopment.



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Performance & Reward

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Armstrong's Handbook of Performance Management An Evidence-Based Guide to Delivering High Performance

Michael Armstrong Former Chief Examiner of the Chartered Instituteof Personnel and Development, joint managing partner of e-rewardand an independent management consultant.

“If you come from the school of thought that believes appraisalsshould be swapped for something a little more holistic thenArmstrong will give you much food for thought... There's enoughhere to keep the most pernickety HR manager happy.”- Management Today

In this completely updated fifth edition, Michael Armstrongconsiders the latest developments in this area, and how these can beapplied to managing staff for increased performance. He provides adetailed analysis of current evidence-based research in this field andconsiders how this informs the practice of performancemanagement.

Features and updates for the 5th edition:• Covers innovations in performance management, guidance on

360-degree feedback, pay and personnel development planning• New case studies, checklists, and practical examples • Online resources include instructor material and an extensive set

of Q&As to help students test their learning• Results of a far reaching e-reward survey carried out in 2013

CONTENTS

PART 1: THE BACKGROUND TO PERFORMANCE MANAGEMENT/ The Foundations of Performance Management / The ConceptualFramework of Performance Management / Critiques of PerformanceManagement / PART 2: THE PRACTICE OF PERFORMANCEMANAGEMENT / Performance Management Systems / ManagingPerformance Management / Managing Under-performance / PART 3:PERFORMANCE MANAGEMENT PROCESSES / Goal Setting /Feedback / 360-degree Feedback / Performance Reviews /Analysing and Assessing / Performance / Coaching / PART 4:PERFORMANCE MANAGEMENT IN ACTION / PerformanceManagement Surveys / Performance Management Models /Reactions to Performance Management / The Impact of PerformanceManagement / PART 5: THE APPLICATION OF PERFORMANCEMANAGEMENT / Managing Organizational Performance /Managing Team Performance / Performance Management andLearning / Performance Management and Reward / PART 6:DEVELOPING AND MAINTAINING PERFORMANCEMANAGEMENT / Developing Performance Management / ThePerformance Management Role of Line Managers / Learning AboutPerformance Management / Evaluating Performance Management

November 2014 • 384 pagesPaperback ISBN: 9780749470296 Ebook ISBN: 9780749470302£34.99

NEW 5TH

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Armstrong's Handbook of RewardManagement Practice Improving Performance through Reward

Michael Armstrong Former Chief Examiner of the Chartered Institute of Personnel and Development, joint managing partner ofe-reward and an independent management consultant.

“A key text for students and lecturers.” - Human CapitalManagement

Armstrong’s Handbook of Reward Management Practice is thedefinitive guide to understanding, developing and implementingeffective reward. The book is closely aligned to the CharteredInstitute of Personnel and Development’s new standard in rewardmanagement.

Covering the conceptual framework of reward management and itspractical application, the book is packed with case studies andessential information on key theories and best practice.

Features and updates for the 4th edition:• Written in an accessible style it covers the core areas in this

important topic • New chapters on talent management and reward, the ethical

approach to reward and performance management, evidence-based reward and managing reward risk

• New case studies, checklists, and practical examples • Online resources include instructor material and an extensive set

of Q&As to help students test their learning

CONTENTS

PART 1: ESSENTIALS OF REWARD AND PERFORMANCEMANAGEMENT / An overview of reward management /Performance management / Performance and reward / Motivationand reward / Engagement and reward / Talent management andreward / Financial rewards / Non-financial rewards / Total rewards /International reward / The ethical approach to reward andperformance management / Strategic reward / PART 2: BASE PAYMANAGEMENT / Introduction to base pay management / Jobevaluation / Market rate analysis / Grade and pay structures / Equalpay / PART 3: REWARDING AND RECOGNIZING PERFORMANCE /Merit pay / Bonus schemes / Team pay / Rewarding for businessperformance / Recognition / PART 4: REWARDING SPECIALGROUPS / Executive reward / Rewarding sales and customer servicestaff / Rewarding knowledge workers / Rewarding manual workers /PART 5: EMPLOYEE BENEFITS / Employee pensions and benefits /Flexible benefits / PART 6: THE PRACTICE OF REWARDMANAGEMENT / Evidence-based reward management /Developing reward systems / Managing reward systems / Managingreward risk / Responsibility for reward

November 2012 • 456 pagesPaperback ISBN: 9780749466473Ebook ISBN: 9780749466480£44.99

4TH EDITION

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Reward Management

Michael Rose Head of Rewards Consulting, a London-based management consultancy specializing in employee reward, recognition, engagement and motivation.

Part of the HR Fundamentals series

Reward Management uses a combination of practical tools, scenarios and case studies to cover areasincluding pay grades and structure, job evaluation, pay reviews, bonus plans, non-cash reward, benefits,tax issues and much more.

Features:• Covers all the critical areas of the CIPD profession map for reward in an accessible way• Very practical approach that can be immediately understood and applied in a busy environment• International case studies and shorter scenarios immediately show how to put learning into practice• For students: checklists for action and diagnostic questionnaires• For lecturers: scenarios for learning, practical exercises and case studies for each chapter

CONTENTS

PART ONE: FUNDAMENTALS / Reward and reward strategy / Why reward is important and how it canmake an impact / Relationship between motivation and reward / How reward fits together / How to getstarted with a reward strategy / Communications / Case study: Royal Horticultural Society / Tax andNational Insurance / PART TWO: IN PRACTICE / Grades and pay structures / Case studies: Which? andShropshire Council / Managing pay data and pay reviews / Case studies: Specsavers and the NationalTheatre / Bonus plans / Case study: McDonald’s / Recognition and non-cash reward / Case study: HSBC/ Long-term plans / Case study: Marks and Spencer plc / Benefits / Case studies: Guideposts andKingfisher plc / Conclusions

April 2014 • 280 pagesPaperback ISBN:9780749469801Ebook ISBN: 9780749469818£24.99

Performance Management Developing Effective People Skills for Better Leadership and Management

Linda Ashdown Lecturer in HR and Business for the Hampshire Business School of FarnboroughCollege of Technology, UK.

Part of the HR Fundamentals series

Using a combination of practical tools, assessments, scenarios and case studies PerformanceManagement will build students’ knowledge of the area including motivation, key competencies, typesof assessment and performance review and dealing with underperformance.

Features:• Covers all the critical areas of the CIPD profession map for performance in an accessible way• Very practical approach that can be immediately understood and applied in a busy environment• International case studies and shorter scenarios immediately show how to put learning into practice• For students: checklists for action and diagnostic questionnaires• For lecturers: scenarios for learning, practical exercises and case studies for each chapter

CONTENTS

PART ONE: FUNDAMENTALS /What Is Performance Management? / Why is it important? / How doesit fit with Organization and HRM strategy? / How does it work? / PART TWO: IN PRACTICE / How doyou do it? / Planning and action / Measurement / Conclusion


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Employee Engagement


Employee Engagement

Emma Bridger Award winning employee engagement specialist and Director of People Lab.


Grounded in engagement theory and an understanding ofpsychology combined with practical tools, techniques anddiagnostics, Employee Engagement will help your students buildtheir knowledge of the area. Case studies include British Gas, CapitalOne, Asda, Ministry of Justice, Mace and RSA.

Features:• Covers all the critical areas of the CIPD profession map for

employee engagement in an accessible way• Very practical approach that can be immediately understood and

applied in a busy environment• International case studies and shorter scenarios immediately

show how to put learning into practice• For students: checklists for action and diagnostic questionnaires• For lecturers: scenarios for learning, practical exercises and case

studies for each chapter

November 2014 • 272 pagesPaperback ISBN: 9780749472016Ebook ISBN: 9780749472023£24.99

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Employee RiskManagement How to Protect YourBusiness Reputation andReduce Your Legal Liability

Helen Rideout Barrister (non-practising) with a Master'sDegree in Employment Lawand Postgraduate Diplomas inHuman Resource Managementand Occupational Health &Safety.

Presents a straightforward,legally-grounded process thatwill enable employers toidentify, manage and reducethe potential threats that comewith every employee - as wellas with anyone else who worksfor the organization, includingcontractors, volunteers, internsand temps. It covers everythingfrom recruitment through to theend of the employmentrelationship. Readers will learnhow to protect against threatsas diverse as: managingemployee social media use; anageing workforce; remoteworking risks, such as reducedproductivity, data security anddata protection.

September 2014 • 240 pagesPaperback ISBN:9780749471606 Ebook ISBN: 9780749471613£29.99

NEW Strategic InternalCommunicationHow to Build EmployeeEngagement andPerformance

Dr David Cowan Former Headof Internal Communications atArcelorMittal.

Strategic InternalCommunication offers acomplete approach to buildingengagement, performance andcultural integration in anyorganization. It looks at therelation between the traditionalsilos of internal communication,HR and employee engagementand demonstrates, using thenew Dialogue Box approach,how to use communicationmore effectively andstrategically to break downthese barriers.

June 2014 • 192 pagesPaperback ISBN:9780749470111Ebook ISBN: 9780749470128£34.99

NEW

Brand and Talent Using Loyalty, Simplicity and Lean to Drive Growth

Kevin Keohane Partner atBrandPie, a strategic brandconsultancy.

Brand and Talent presents a"joined up" approach thatencompasses the needs ofbrand, marketing, humanresources, corporatecommunications, internalcommunications and IT. Thebook integrates academic andcommercial evidence, as well aspractical advice and includescase studies and interviews.

February 2014 • 240 pagesPaperback ISBN:9780749469252 Ebook ISBN: 9780749469269£24.99

NEWEmployeeEngagement andCommunicationResearch Measurement, Strategy andAction

Susan Walker Directed bluechip and public sectororganization surveys as Head ofHuman Resource Research withthe international research firmMORI.

Covers everything you need toconduct robust, reliableresearch. Whether it is a full-scale employee survey orresearch focusing on aparticular subject area such ascommunication, engagement,change or corporate socialresponsibility, you will find allthe tools, strategy and action tomake your project a success.

November 2012 • 256 pagesPaperback ISBN:9780749466824Ebook ISBN: 9780749466831£29.99


Leadership Assessmentfor Talent Development

Tony Wall Senior Lecturer at theUniversity of Chester's Centre forWork Related Studies, UK.John Knights Co-founder andChairman of LeaderShape.

“Brings together some of thebest thinking, case studies andideas that help us all betterunderstand and develop leadersfor the future.” - Peter Cheese,CEO – CIPD (Chartered Instituteof Personal Development).


Strategic TalentDevelopmentDevelop and Engage All YourPeople for Business Success

Janice Caplan Non-executiveDirector of University ofPortsmouth and former CIPDVice-President.

Structured around a unique newmodel, the Four-Point framework,Strategic Talent Development willenable leaders to transform theiremployees' talent as acompetitive advantage in order todeliver strategic success.

September 2013 • 256 pagesPaperback ISBN:9780749469368Ebook ISBN: 9780749469375£29.99

The Talent Wave Why Succession Planning Failsand What to do About it

David Clutterbuck Co-founder ofthe EMCC, a Senior Partner ofClutterbuck Associates andlifetime ambassador for theEuropean Mentoring andCoaching Council.

Presents a dynamic, flexibleapproach to succession planning.By attacking many of thefoundations on which it grew,Clutterbuck encourages solutionswhich align employee ambitionsand business priorities to ensureyour organization has the rightleadership in place for ongoingsuccess.

August 2012 • 256 pagesPaperback ISBN:9780749456979 Ebook ISBN: 9780749460785£29.99

Talent EconomicsThe Fine Line Between Winningand Losing the Global War forTalent

Gyan Nagpal Award winningtalent strategist and leadershipcoach.

Talent Economics presentsbusiness leaders with anopportunity to step back andunderstand the ebb and flow ofglobal talent, before translatingthis new understanding into awinning strategy.

December 2012 • 224 pagesPaperback ISBN:9780749468484Ebook ISBN: 9780749468491£24.99

The Complete Guide toRecruitmentA Step-by-step Approach toSelecting, Assessing and Hiringthe Right People

Jane Newell Brown One of theleading management consultantsin the sector.

Provides comprehensiveinformation on every stage ofrecruitment, including;advertising, selection, assessmentand induction as well how tocreate a recruitment strategy

July 2011 • 256 pagesPaperback ISBN:9780749459741 Ebook ISBN: 9780749459758£19.99

The ProfessionalRecruiter's HandbookDelivering Excellence inRecruitment Practice

Jane Newell Brown One of theleading management consultantsin the sector.Ann Swain Chief Executive of TheAssociation of ProfessionalStaffing Companies (APSCo).

A best practice guide toattracting, approaching andretaining new candidates andclients, with advice on how tomanage the recruitment processfrom start to finish.


2NDEDITION

Resourcing & Talent Planning


Employee Relations

Liz Aylott Lecturer on HRM and business degrees at BPP University, UK.


Employee Relations covers key areas such as conflict and dispute resolution, dismissal and redundancy,rights, ethics and much more. Aligning effective employee relations with strategic objectives this bookwill equip students with the skills they need to plan, implement and assess relations in any type oforganization.

Features:• Covers all the critical areas of the CIPD profession map for employee relations in an accessible way• Very practical approach that can be immediately understood and applied in a busy environment• International case studies and shorter scenarios immediately show how to put learning into practice• For students: checklists for action and diagnostic questionnaires• For lecturers: scenarios for learning, practical exercises and case studies for each chapter

CONTENTS

PART ONE: FUNDAMENTALS /What is Employee Relations? / Case Study: Global working at HSBC /Case Study: The employment relationship in the UK / Case Study: Deregulation policies / Case Study:Union pressure wins removal of strike ban 25 October 2012 / Case Study: Case studies of sabotage /The importance of Employee Relations / Case Study: The Deepwater Horizon accident / Case Study:Phone hacking and the News of the World / Case Study: Current Employee Relations and Trade Unionspractices in the UK / Case Study: Circle / Case Study: Strategies for growth: Amazon / Case Study:Nationality and Employee Relations strategy / PART TWO: IN PRACTICE / Case Study: EmploymentLaw on grievance / Case Study: Employment Law on poor performance / Case Study: Employment Lawand action short of industrial action / Case Study: Communicating bad news / Planning and action /Case Study: Bristol City Council libraries / Scenario: Courthands Ltd / Checklist for mediation procedure/ Scenario: Tiners Ltd / Case Study: Rail Maritime and Transport Union and the Olympics / Case Study:Employee Forum at Prudential / Measurement / Case Study: Absence in the Police Force / Diagnosticquestionnaire – measuring the employment relationship / Conclusion


Employment Law

Liz Aylott Lecturer on HRM and business degrees at BPP University, UK.


Employment Law will build students legal knowledge of key areas including immigration, employingtemporary staff, changing contracts, discrimination, equal pay, family rights, redundancy and muchmore. By aligning compliance to legal requirements with the strategic objectives of the organization itwill equip students with the crucial skills and knowledge they need.

Features:• Covers all the critical areas of the CIPD profession map for employment law in an accessible way• Very practical approach that can be immediately understood and applied in a busy environment• International case studies and shorter scenarios immediately show how to put learning into practice• For students: checklists for action and diagnostic questionnaires• For lecturers: scenarios for learning, practical exercises and case studies for each chapter

CONTENTS

PART ONE: FUNDAMENTALS /What is employment law? / Case study: Balancing employer flexibilityand employee protection / Case study: Reviewing Tribunal claims / The importance of employment law/ Case study: Diversity / Case study: Whistle-blowing / Employment law and strategy / Case study:Valuing risk-taking – a cautionary tale / Case study: Shifting values / PART TWO: IN PRACTICE / How itworks / Case study: Tendering in the charitable sector / Case study: Birse Rail / Case study:Redundancies in a multinational corporation / How you do it / Case study: Diversity in the VictoriaPolice Force / Case study: Matty at Matinal / Case study: Job evaluations / Case study: Problems withDave / Planning and action / Case study: Positive examples / Case study: Women in the boardroom /Case study: Redundancies at Canton / Measurement / Case study: Cases of health and safetynegligence / Case study: Bribing the clerk / Case study: Developments in the Employment / Tribunalsystem / Conclusions and Government changes to / employment law


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Employee Relations

Coaching


How to Create a Coaching Culture A Guide to Building Effective Organizations

Gillian Jones Co-Managing Director of Emerge.Ro Gorell Specializes in performance improvement and talent development.


Using a combination of practical tools, assessments, scenarios and case studies, How to Create aCoaching Culture will build students’ fundamental knowledge and equip them to take action byplanning, pitching, and building a scheme. It also offers a complete framework for evaluating benefitsand measuring return on investment.

Features:• Very practical approach that can be immediately understood and applied in a busy environment• International case studies and shorter scenarios immediately show how to put learning into practice• For students: checklists for action and diagnostic questionnaires• For lecturers: scenarios for learning, practical exercises and case studies for each chapter

CONTENTS

PART ONE: FUNDAMENTALS / What is a coaching culture? / Is having a coaching cultureimportant for your organization? / Aligning the coaching culture with organizational strategy:getting the right fit / PART TWO: IN PRACTICE / Creating a coaching culture: the keycomponents / Board engagement: marketing the concept / The employee life cycle / Developingcoaching capability / Planning and developing the right strategy for your organization / Creatingthe desired coaching culture / Identifying measures and ROI / Measurement tools for evaluatingcoaching / Conclusion

June 2014 • 272 pagesPaperback ISBN:9780749469788Ebook ISBN: 9780749469795£24.99

Excellence in CoachingThe Industry Guide

Jonathan Passmore Chartered Occupational Psychologist, an accredited AC coach, a coachingsupervisor and fellow of the CIPD.

This comprehensive industry guide enables coaches to achieve personal excellence with agroundbreaking collection of best-practice material covering: setting up and running your coachingpractice; transpersonal coaching; behavioural coaching - the GROW model; integrative coaching;solution-focused coaching; intercultural coaching; cognitive behavioural coaching; coaching and stress;NLP coaching and coaching ethics.

CONTENTS

Introduction; Jonathan Passmore / PART 1: THE BUSINESS OF COACHING / What is coaching?Frank Bresser and Carol Wilson / Coaching within organizations; Katherine Tulpa / Leveraging thecoaching investment; Katherine Tulpa / Setting up and running your coaching practice; AlexSzabo / PART 2: COACHING MODELS AND APPROACHES / Behavioural coaching – the GROWmodel; Graham Alexander / Solution-focused coaching; Anthony M Grant / Cognitivebehavioural coaching; Michael Neenan / NLP coaching; Ian McDermott / Transpersonal coaching;John Whitmore and Hetty Einzig / Appreciative coaching: pathway to flourishing; Ann L Clancyand Jacqueline Binkert / Integrative coaching; Jonathan Passmore / PART 3: COACHING ISSUES/ Intercultural coaching; Philippe Rosinski and Geoffrey Abbott / Coaching and stress; María AliciaPeña and Cary L Cooper / Coaching ethics: integrity in the moment of choice; Allard de Jong /Coaching supervision; Peter Hawkins / Evaluating coaching programmes; Alison Carter and DavidB Peterson / Coach accreditation; Diane Brennan and Alison Whybrow


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Coaching


Mastery in Coaching A Complete Psychological Toolkit for Advanced Coaching

Jonathan Passmore Chartered Occupational Psychologist, an accredited AC coach, a coachingsupervisor and fellow of the CIPD.

This up-to-the-minute guide presents the latest thinking on the most effective techniques coaches canuse with their clients. Every chapter is written by a leading expert in the field, and takes a rigorous,evidence-based approach which will give you a practical understanding of each method, supportedwith examples, and underpinned by the theory of the key psychological concepts in coaching. Rangingfrom cognitive-behavioural coaching, gestalt and positive psychology to neuroscience and mindfulness,this indispensable book will give any serious coach the tools they need to get the best from theirclients.

CONTENTS

Foreword; Carol Kauffman / Coaching Psychology and Advanced Coaching; Jonathan Passmore /Positive Psychology Coaching; Lindsay Oades and Jonathan Passmore / Psychodynamic Coaching; UllaBeck / Narrative Coaching; David Drake and Reinhard Stelter / Gestalt Approaches; Alison Whybrowand Julia Allan / Neuroscience in Coaching; Paul Brown and Denyse Busby-Earle / CognitiveBehavioural Coaching; Helen Whitten / Mindfulness Coaching; Liz Hall / Compassionate MindCoaching; Paul Gilbert & Tim Anstiss / Acceptance and Commitment Coaching; Tim Anstiss & RichBlonna / Motivational Interviewing; Jonathan Passmore

EDITED BYJONATHAN PASSMORE

MASTERY IN COACHINGA COMPLETE PSYCHOLOGICAL TOOLKIT FOR ADVANCED COACHING

CONTRIBUTORS: JULIE ALLANTIM ANSTISSULLA BECK RICHARD BLONNADENYSE BUSBY-EARLE PAUL BROWNDAVID DRAKE PAUL GILBERTLIZ HALLCAROL KAUFMAN LINDSAY OATES REINHARD STELTERHELEN WHITTENALISON WHYBROW


Diversity inCoachingWorking with Gender,Culture, Race and Age

Jonathan Passmore CharteredOccupational Psychologist, anaccredited AC coach, acoaching supervisor and fellowof the CIPD.

Diversity in Coaching exploresthe impact and implication ofdifference in coaching. Thebook looks at how coaches canrespond to issues of gender,generational, cultural, nationaland racial difference.Understanding how diversityimpacts upon coaching is acrucial element to coachingeffectively in today's diversesociety and can give coachesthe edge when responding totheir clients needs.


Psychometrics in Coaching Using Psychological andPsychometric Tools forDevelopment

Jonathan Passmore CharteredOccupational Psychologist, anaccredited AC coach, acoaching supervisor and fellowof the CIPD.

“The clear style makes itaccessible for readers new tothis area as well as beingsuitable forexperienced practitioners - auseful book to add to thelibrary.” - Coaching at Work

Written by an internationalteam of global coachingpractitioners andpsychometricians, this bookprovides an overview of usingpsychometrics and providingfeedback and clearexplanations of the key modelsand tools used in coachingtoday.

November 2012 • 440 pagesPaperback ISBN:9780749466640 Ebook ISBN: 9780749466657£29.99

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2NDEDITION

2NDEDITION

NEW

Coaching


Supervision in CoachingSupervision, Ethics andContinuous ProfessionalDevelopment

Jonathan Passmore CharteredOccupational Psychologist, anaccredited AC coach, a coachingsupervisor and fellow of the CIPD.

Supervision in Coachingexamines how coaches can use arange of professionaldevelopment tools to improveand develop their coaching.Written by a team of internationalcoaching practitioners, it providesessential guidance on thisincreasingly key area of coachingpractice.

July 2011 • 352 pagesPaperback ISBN:9780749455330 Ebook ISBN: 9780749462970£24.99

Leadership CoachingWorking with Leaders toDevelop Elite Performance

Jonathan Passmore CharteredOccupational Psychologist, anaccredited AC coach, a coachingsupervisor and fellow of the CIPD.

“This book contains the latestthinking on coaching andleadership. The chapters are wellresearched and provide practicaladvice. It is a must read book foranyone involved in coaching.” -Professor Binna Kandola OBE

February 2010 • 336 pagesPaperback ISBN:9780749455323Ebook ISBN: 9780749459024£24.95

Neuroscience forCoaches How to Use the Latest Insightsfor the Benefit of Your Clients

Amy Brann Studied Medicine atUniversity College London andworks with many companies tohelp them better understand theirteams, clients and organizationsas a whole.

Equips coaches with cutting edgeneuroscience information that willhelp them deliver greater value totheir clients. It covers thefoundations that coaches need tobe aware of and crucially, theways they can use this newinformation effectively.

November 2014 • 240 pagesPaperback ISBN:9780749472375 Ebook ISBN: 9780749472368£29.99

Group CoachingA Practical Guide to OptimizingCollective Talent in AnyOrganization

Ro Gorell Specializes inperformance improvement andtalent development.

Provides everything you need torun successful coaching sessionseffectively. Based on 20 years ofHR, consulting and practicalcoaching experience, this bookoffers tools, tips, ideas, differentperspectives and easy to usetemplates.


Leadership TeamCoaching Developing CollectiveTransformational Leadership

Peter Hawkins Professor ofLeadership at Henley BusinessSchool, Founder and EmeritusChairman of Bath ConsultancyGroup.

Describes how to develop a highperforming team that will not onlywork better together, but can alsoprovide an integrated collectiveleadership which engages withexternal stakeholders totransform business. The secondedition is completely updated tolook at the latest changes at theworld of leadership teams.

March 2014 • 360 pagesPaperback ISBN:9780749469702 Ebook ISBN: 9780749469719£29.99

Leadership TeamCoaching in PracticeDeveloping High PerformingTeams

Peter Hawkins Professor ofLeadership at Henley BusinessSchool, Founder and EmeritusChairman of Bath ConsultancyGroup.

This practical guide offers a rangeof real case studies to illustratebest practice with a detailedanalysis of methods andprocesses tailored to the needs ofeach organization. The book canbe used either as a stand-aloneworkbook or as a practicalcompanion to Leadership TeamCoaching.


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EDITION

Coaching

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50 Top Tools forCoaching A Complete Toolkit forDeveloping and EmpoweringPeople

Gillian Jones Co-ManagingDirector of Emerge.Ro Gorell Specializes inperformance improvement andtalent development.

This new edition contains aselection of forms, models andexercises and an explanation ofhow and when to use them. Toolsare provided to cover all aspectsof a coaching relationship.

August 2012 • 232 pagesPaperback ISBN:9780749466008 Ebook ISBN: 9780749466015 £24.99

Performance Coaching A Complete Guide to BestPractice Coaching and Training

Carol Wilson Managing Directorof Performance Coach Training;sits on the Global Advisory Panelto the Association for Coaching.

“The best coaching starter kit Ihave come across.” - Sir JohnWhitmore

Contains extensive guidance oncoaching techniques and thebest-known and emergingmodels and tools.

January 2014 • 408 pagesPaperback ISBN:9780749470319Ebook ISBN: 9780749470326£29.99

Mindful CoachingHow Mindfulness can TransformCoaching Practice

Liz Hall Award-winning journalistand coach, and is the editor andco-owner of Coaching at Workmagazine.

Mindful Coaching helps coacheswork with clients on a range ofissues including work-life balance;stress management; decision-making; coping with ambiguity;dealing with crises; employeeengagement; heightening focusand clarity; communication;increasing presence; improvedlistening and more.

April 2013 • 280 pagesPaperback ISBN:9780749465667 Ebook ISBN: 9780749465674£29.99

Coaching for ResilienceA Practical Guide to UsingPositive Psychology

Adrienne Green Former lecturerat Lancaster University in theoriesof counselling and psychotherapy.John Humphrey Advises manyleading employers on health andemployment issues.

A practical guide to the principlesof positive psychology, using triedand tested techniques. Clearexplanations of the principles ofpositive psychology throughout,with practical exercises andexamples for ease ofunderstanding.


Emotional IntelligenceCoaching Improving Performance forLeaders, Coaches and theIndividual

Steve Neale MD of BCSInternational.Lisa Spencer-Arnell MD of CCSCoaching International. Liz Wilson Director of TWP.

Presents the basic principles,models and tools with whichstudents will need to be familiar,and explains how these relate tocoaching for performance.Includes practical activities as wellas interviews with coaches whouse emotional intelligence as partof their coaching strategy.


Coaching PresenceBuilding Consciousness and Awareness in CoachingInterventions

Maria Iliffe-Wood Co CoachingUK Lead for the Association forCoaching and an AssociateLecturer at the University ofDerby on the Masters inLeadership Coaching Programme.

Explores how, by paying closeattention to the motivationsbehind every coaching choice,you can minimize the unconsciousnegative influences and bias toproduce the best outcome for theclient and their wider system.


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2NDEDITION

Available on inspection and e-inspection to lecturers

Online Resources

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Business ResearchEnjoy Creating, Developing and Writing Your Business Project

Wilson Ng Business Research module leader at the University of Roehampton and Visiting Professor atUniversità degli studi di Cagliari and Bordeau Management School, France. Elayne Coakes Senior Lecturer, University of Westminster, UK.

Business Research is a groundbreaking book for student researchers who need to conceive, conduct,and complete a new research project for the first time. It concentrates on the business organization andgives invaluable practical advice on going out into the field and conducting interviews, researchingproblems and learning about organizations.

Through its conversational, accessible style and its adoption of a student's perspective, this book willmake the process of learning about research enjoyable and the resulting research project outstanding.

CONTENTS

PART 1: PLANNING YOUR PROJECT / The nature of business research / Methodology andmethods / PART 2: ‘DOING’ YOUR PROJECT / The project proposal / Collecting quantitativedata / Collecting qualitative data through interviews / Collecting data as an ethnographer / Casestudy research / Collecting data: less common methods / Ensuring data saturation / PART 3:REPORTING YOUR FINDINGS / Analysing quantitative data / Analysing qualitative data / PART4: WRITING YOUR REPORT / Discussing project findings / Conclusion to your report / Referencelists / Writing your abstract / Conclusion


Practical StatisticsA Handbook for Business Projects

John Buglear Head of the Division of Management, Nottingham Business School, UK.

Practical Statistics is a clear and concise introduction and reference guide for those studying businessand management at postgraduate level, final year undergraduates and MBA students. It gives thereader a solid understanding of statistics without being too simple or mind-numbingly complex. It turnsstatistics, often perceived as being difficult and pointless, into something approachable and sensible.

This indispensable guide covers:• what is data?• populations and samples• measuring risk• the normal distribution and sampling distributions• analyzing univariate data• analyzing bivariate data• analyzing multivariate data with dependency• analyzing multivariate data for interdependency

Key features:• A friendly, accessible book on business statistics that students can really understand• Active learning with use of applications, case studies and metaphors• Fully worked solutions to questions in review section

CONTENTS

What you need to know before you start analyzing data / Analyzing univariate data / Analyzingbivariate data / Analyzing multivariate data with dependency / Analyzing multivariate data forinterdependency


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Research Methods


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50 Top Tools for Coaching .........................................................................................................................................................................21Agile Change Management .......................................................................................................................................................................10Appreciative Inquiry for Change Management .........................................................................................................................................10Armstrong's Handbook of Human Resource Management Practice ...........................................................................................................2Armstrong's Handbook of Management and Leadership ...........................................................................................................................3Armstrong's Handbook of Performance Management ..............................................................................................................................11 Armstrong's Handbook of Reward Management Practice ........................................................................................................................12Armstrong's Handbook of Strategic Human Resource Management ........................................................................................................3Brand and Talent ........................................................................................................................................................................................15Business Research ......................................................................................................................................................................................22Coaching for Resilience .............................................................................................................................................................................21Coaching Presence ....................................................................................................................................................................................21Complete Training ........................................................................................................................................................................................6Complete Training Evaluation.......................................................................................................................................................................5Delivering E-Learning ..................................................................................................................................................................................6Diversity in Coaching ..................................................................................................................................................................................19Emotional Intelligence Coaching................................................................................................................................................................21Employee Engagement ..............................................................................................................................................................................14Employee Engagement and Communication Research ............................................................................................................................15Employee Risk Management .....................................................................................................................................................................15Employment Law ......................................................................................................................................................................................17Excellence in Coaching ..............................................................................................................................................................................18Experiential Learning ...................................................................................................................................................................................6Group Coaching ........................................................................................................................................................................................20How to Create a Coaching Culture ............................................................................................................................................................18HR Fundamentals: Employee Relations .....................................................................................................................................................17International Human Resource Development .............................................................................................................................................4Leadership Assessment for Talent Development .......................................................................................................................................16Leadership Coaching .................................................................................................................................................................................20Leadership Team Coaching .......................................................................................................................................................................20Leadership Team Coaching in Practice ......................................................................................................................................................20Learning & Development ............................................................................................................................................................................5Making Sense of Change Management .....................................................................................................................................................9 Mastery in Coaching .................................................................................................................................................................................19Mindful Coaching ......................................................................................................................................................................................21Neuroscience for Coaches .........................................................................................................................................................................20Organization Design ...................................................................................................................................................................................8Organization Development .........................................................................................................................................................................7 Organizational Behaviour ............................................................................................................................................................................9Organizational Health ..................................................................................................................................................................................8Performance Coaching ..............................................................................................................................................................................21Performance Management .......................................................................................................................................................................13Practical Statistics ......................................................................................................................................................................................22Psychometrics in Coaching .......................................................................................................................................................................19Reward Management .................................................................................................................................................................................13Strategic Internal Communication .............................................................................................................................................................15Strategic Talent Development ..................................................................................................................................................................16Supervision in Coaching ............................................................................................................................................................................20Talent Economics .......................................................................................................................................................................................16The Complete Guide to Recruitment ........................................................................................................................................................16The Enlightened Organization ...................................................................................................................................................................10The Inclusion Imperative ...........................................................................................................................................................................10The Learning Challenge ..............................................................................................................................................................................6The Professional Recruiter's Handbook ....................................................................................................................................................16The Talent Wave .......................................................................................................................................................................................16Turning Learning into Action ......................................................................................................................................................................5

Index

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The HR Fundamentals series offers practical advice to HR professionals starting out in their career, completing CPD training or studying for their professional qualifications with CIPD. The series tackles the core knowledge every HR practitioner needs to develop their career.

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