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HUAWEIInstallation and Configuration
Attention!:Do not insert the Data card before
installing the EC321 Manager.
Step 1: Install EC321 Manager
Step 2: Insert the Data Card in the laptop
Step 3: Installs the driver
Step : Start EC321 Manager
4 Installation Steps
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HUAWEIInstallation ofEC321 Manager
Insert the CD in to the
CD ROM Drive
Installation will start
automatiall!" #I$ not%
e&eute the setup"e&e
$ile in the CD '
Step 1:
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HUAWEIInstallation of EC321 Manager
(iense )greement
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HUAWEIInstallation of EC321 Manager
Choose !our installation destination loation
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HUAWEIInstallation of EC321 Manager
Selet program $older
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HUAWEIInstallation of EC321 Manager
Installing
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HUAWEIInstallation of EC321 Manager
Setup omplete*
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HUAWEIShortcut Icon
+he shortut ion will appear on the des,top
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HUAWEIInserting the data card
Insert !our EC321 data ard
into the -CMCI) slot o$
!our laptop
-ull out antenna
Step 2:
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HUAWEIard"are Dri#er Installation
.indows will $ind new hardware and install the Modem
driver automatiall!" -lease hoose /Continue )n!wa!0"
Step 3:
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HUAWEIard"are Dri#er Installation
Install COM port driver% please press /ontinue an! wa!0"
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HUAWEIard"are Dri#er Installation
)$ter installing the Data Card driver% several devies would
e added to the Operation S!stem"
uawei Moile Connet 3 Modem
uawei Moile Connet 3 )ppliation Inter$ae
5EC -CI to 6S7 Open ost Controller #two'
Standard Enhaned -CI to 6S7 ost Controller
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HUAWEIard"are Dri#er Installation
o to devie manager:
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HUAWEIMain Screen
+he initial minimi8ed sreen
+o start the program EC321 Manager% doule li, the
uawei Moile Connet ion on the des,top
Step 4:
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HUAWEIMain Screen
+he ma&imi8ed sreen
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HUAWEIua"ei Data Card$EC321
EC321 Manager6I Desription
Accessing the InternetCall Ser#iceSMS MessagesCall log
ContactsDiagnostics
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HUAWEIAccessing the Internet
Creating a new pro$ile
1" Selet 9Settings5etwor, Connetion Settings; on the menu ar
2"Cli,
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HUAWEIAccessing the Internet
3" Enter a new pro$ile name in the >-ro$ile name> $ield"
4" Enter re?uired relevant in$ormation $or the settings"
@" Cli,
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HUAWEIDialer Screen Statistic
Cli, on to set up a onnetion
Duration
%olu&e
'ates
Signal
(et"or)
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HUAWEI%olu&e displa* and statistic
Aolume displa!
and statisti
Aolume statisti o$ the urrent onnetion #inluding onnetion
time% data volume% sendingreeiving volume % rate as well as the
ma&imum rate o$ sendingreeiving'
Aolume statisti o$ the last onnetion #inluding the volume o$sendingreeiving and the onnetion time'
Statisti o$ total volume #inluding the total volume o$
sendingreeiving and the onnetion time'% whih an e reset
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HUAWEICall Ser#ice
+e*pads
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HUAWEISMS Messages
Main
&enu
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HUAWEISMS Messages
SMS writing the ma&imum length o$ eah message is 1BBB English haraters
SMS $ormat ) ma&imum o$ 1B English haraters an e ontained in eah message
while sending and reeiving
SMS division I$ the length o$ sending message over 1B in English haraters% the
message would e trunated to several parts
SMS to group ou an send a message to a group o$ 2B phone numers at most separated
! Semi olon
SMS Storage ) ma&imum o$ 1BBB messages an e stored in the Outo&% Ino&% Dra$t%
+rash and deliver! report o& respetivel!
SMS
Management
ou an import messages saved indata ard and the EC321 Manager $rom
one to another etween orresponding o&es"
SMS ring tone Ring tone an e ustomi8ed
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HUAWEIManaging ,our Contacts
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HUAWEIManaging ,our Contacts
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HUAWEIManaging ,our Contacts
Contats
Capait!: ) ma&imum o$ 1BBB Contat entries are
supported"
Eah ontat inludes name% Moile% ome%O$$ie
Email and Comments
ImportE&port ontat entries saved on the EC321
Manager the data ard or op!move entries $rom
one to another
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HUAWEICall log
Main
&enu
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HUAWEICall log
Call logs
Call logs apait!: ) ma&imum o$ 1BBB dialed%
reeived and missed all logs an e stored
respetivel!
Sorting the all logs: 5ame% phone numer%+ime
all duration
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HUAWEIDate - i&e displa*ed in the call logs
+he EC321 automatiall! ta,es the date time as entered
! the user in the laptop"
(ote: 6ser an hange the date time in the laptop whih
appears on the 6I sreen"
(ote: +he data ard will not ta,e the 5etwor, datetime
and hene% the datatime mentioned in the all logs ma! e
di$$erent $rom that in the ill"
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HUAWEIDiagnostics
Diagnostis is another use$ul tool to get in$ormation aout data
ard #Firmware% ES5% )-I et'
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HUAWEI/A0
0: o" to udge "hether the EC321 data card has been
installed correctl*
Ans"er:
)$ter installing the so$tware and then inserting the EC321 data ard%
Che, whether /6).EI Moile ConnetG3 Modem0 % /6).EI
Moile ConnetG3 )ppliation Inter$ae0 3 devies in 6niversal
Serial 7us ontrollers are displa!ed in the devie manager" I$ a !ellow
e&lamator! mar, or other signs appear in $ront o$ the devies% it meansthat the data ard has not een installed orretl! and !ou need to
uninstall and then install again"
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HUAWEI/A0
0: o" to dial the telephone nu&bers "ith 45 sign
Ans"er:
+wo wa!s to input /H0 sign:
Doule li, the /H0 ,e! on the telephone servie inter$aeJ
Input /H0 through the laptop ,e!oard"
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HUAWEI/A0
0: After installing the EC321 Manage&ent Soft"are6 thes*ste& al"a*s pro&pts Data Card does not E7ist or
una#ailable5. 8h*
Ans"er:
-roal! !ou have inserted the data ard e$ore the ompletion o$
installing the EC321 management so$tware" -ull out the data ard and
insert it a$ter the installation o$ EC321 management so$tware is
ompleted" +hen% install the EC321 hardware driver ! $ollowing the
guide $or hardware installation"
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HUAWEI/A0
0: 8hat shall I do if I cannot access the internet
Ans"er:
Che, whether the aount is a postGpaid ard and is ativated $or data
aess"
I$ !ou are sure that the aount has een Data ativated% and still the
prolem e&ists% please re$er to the user guide to implement relevant
settings"
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HUAWEI/A0
0: 9nl* part of the &essage is displa*ed after I use the
aste5 function to edit it. 8h*
Ans"er:.hile editing the message% at most 1BBB haraters are supported in the
te&t" I$ the ?uantit! o$ the pasted in$ormation e&eeds the limit% the
e&ess te&t will e deleted automatiall!"
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HUAWEI/A0
0: 8hen a &essage is recei#ed6 no pro&pt "indo"appears. 8h*
Ans"er:
7eause !ou have not set the $untion o$ /Displa! alerts when a
message is reeived0"
Selet 9SettingsOptions;% and then he, the /Displa! alerts when amessage is reeived0 $rom the /Message alerts settings0"
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HUAWEI/A0
0: 8h* cannot I paste the telephone nu&ber
Ans"er:
Onl! telephone numers ontaining /B1234@KLNH0 are legal"
Con$irm no other harater is ontained in the ut or pasted te&ts"
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HUAWEIroubleshooting
0: 8hen connecting to internet6 8indo"s pop;s up a&essage: Connection setting bus*. 8h*
Cause:
+he Modem driver is not installed orretl!"
Ans"er:
6ninstall and reinstall the EC321 ManagerJ Insert data ard therea$ter" Con$irm the Modem driver is installed orretl! in devie manager"
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HUAWEIroubleshooting
0: If 8indo"s ot fi7 is installed6 and the 8indo"spop;s up a &essage: Connection Control rotocol
er&inated and the data card can not connect to
net"or). 8h*
Cause
.indows hot $i& has hanged some s!stem settings"
Ans"er: 6ninstall EC321 Manager and install it again"
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HUAWEIroubleshooting
0: 8hile connecting to internet6 "indo"s pop;s up a
&essage: Can not connect to re&ote co&puter. 8h*
Cause
+he ause ma!e:1" +he aount data servie is not enaled or data servie is terminated"
2" 5etwor, setting is inorret in EC321 Manager"
3" CDM) signal is too wea,"
4" )ntenna is not pulled out"
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HUAWEIroubleshooting
Ans"er:
1" Con$irm that the aount data servie is enaled"
2" Setting networ,s parameter as mentioned elow:
-hone numer
6sername
-assword
3" Ensure good overage area"
4" -ull out antenna"
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HUAWEIroubleshooting
0: I can &a)e a call and send SMS6 but I can not connect
to Internet6 and the
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HUAWEIroubleshooting
0: EC321 Manager can not be used "ith =sers-o"er
=sers group in 8indo"s 2>>> and 8indo"s ?. 8h*
Cause
Its the limitation o$ 6sers-ower 6sers group"
Ans"er:
6sers group an not use EC321 Manager% ut an dial to networ,
through /networ, onnetion0 o$$ered ! OS"
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HUAWEIroubleshooting
0: @aptop hangs after installing EC321 Manager. 8h*
Cause
+he laptop has not installed the Modem driver whih should installed as de$ault
in laptop% as EC321 is in on$lit with the de$ault Modem alread! e&isting in the
laptop"
Ans"er:
Remove EC321 data ard
6ninstall EC321 Manager Install laptops de$ault Modem driver
Install EC321 Manager
Insert EC321 data ard
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HUAWEIroubleshooting
0: 8h* does the data card disconnect auto&aticall*
after connecting to net"or) for 3 to &inutes
Cause
+he operating s!stem has not een installed with the re?uired servie
pa,"
Ans"er:
.indows 2BBB OS re?uires Servie -a, 4 or later version"
.indows P- OS re?uires Servie -a, 2 or later version"
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HUAWEIroubleshooting
0: EC321 data card can;t install in DE@@ D>>.8h*
Cause:
+here is a on$lit with ports"
Ans"er:
1" 6ninstall the EC321 Manager so$tware"
2" -lug in the data ard% wait till the Q6S7 ost Controller driver is
Opop up appears on the right ottom orner o$ the sreen"
#5ote: I$ a pop up o$ the installation .i8ard o$ uawei EC321 devieappears% please anel that dialog o&"'
3" Open >Devie Manager> #method: M! Computer G= properties G=
hardware G= Devie Manager'
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HUAWEIDe#ice Manager
=SB ostController dri#er
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HUAWEIroubleshooting
4" E&pand /6niversal serial us ontroller0 optionJ
@" Doule li, >Standard Enhane -CI to 6S7 ost ontroller>% updateits driver"
During the update% rowse the loation o$ driver to the diretor! o$ the
driver in this R)R $ile"
)$ter updating ompletel!% .indows will $ind a 6S7 Root u devie
automatiall! and as, to install the driver" -lease rowse the loation o$
driver to the diretor! o$ the driver to this R)R $ile"
" I$ the update is suess$ul% the devie manager should have the
$ollowing in$ormation:
GGGG6niversal Serial 7us Controller
GGGG5EC -CI to 6S7 Enhaned ost Controller
GGGG6S7 2"B Root u Devie
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HUAWEIroubleshooting
K" )lso he, i$ there is an option as mentioned elow:
6niversal Serial 7us Controller
GGGG Intel#r' L2LB1D7D7M 6S7 2"B Enhaned ost Controller G 24CD
I$ it e&ists% please disale the same"
L" -lug out the data Card"
ou an now install the EC321 Manager so$tware as per the normalproess"