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Pharmacy of the future Products KLS www.klsnetherlands.nl

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Pharmacy of the futureProducts KLS

www.klsnetherlands.nl

KLS-brochure20Pag.indd 21 27-08-2009 16:27:41

www.klsnetherlands.nl

2

Page 12

KLSCentral Filling

Page 12

KLSCentral Filling

Contents

KLSRobot

Page 8

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KLS3D

Page18

KLSTI

Page 19

KLSMedico-maat

Page 16

KLS Netherlands BV Camerastraat 10,1322 BC, Almere,The Netherlands

Tel.: + 31 (0) 36 82 00 101Fax: + 31 (0) 36 82 00 [email protected]

KLS3D

Page18

KLSTI

Page 19

KLSMedico-maat

Page 16

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www.klsnetherlands.nl

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KLS is looking ahead

Together with KLS Netherlands

you can turn your pharmacy

into a Pharmacy of the Future!

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For many years now, KLS Netherlands has been consulting with the various players in the market and providing the necessary innovations that support pharmacists in their daily work. The pharmacists and wholesalers themselves indicate where their needs lie and we then try to address those needs in the best way possible. It is for this reason that KLS Netherlands is a leading force as far as technical and software-related developments are concerned.

We were the first, for example, to develop a loading module that is not only automatic but can handle round items as well. KLS was the first to come up with a fully-automated packing machine. A fully automatic labelling machine was another of our firsts! In brief: KLS Netherlands was the first to make Central Filling fully and genui-nely automated. That is why we are audacious enough to claim the following: together with KLS Netherlands you can turn your pharmacy into a Pharmacy of the Future!

Providing an advanced system is not enough in itself, however, good service and proper training for your staff are also of great importance. For that reason, KLS Netherlands places a strong emphasis on service and maintenance. Our products meet CE standards and for all our pro-jects, we work in compliance with ISO standards. The development of all mechanical parts and software is carried out by ourselves in-house.

This makes KLS flexible. This enables us to take your software as a starting point and make it fit with our systems. We can supply standard products as well as solutions tailored to your requirements.

KLS Netherlands develops innovative systems modelled on sound business economics. We are aware that the purchase of a system will result in changes in your logistics process. This is another area where we can support you. We would be happy to discuss possibilities with you.

Introduction

KLS is looking ahead

Together with KLS Netherlands

you can turn your pharmacy

into a Pharmacy of the Future!

The world is constantly changing, certainly as far as the pharmaceutical industry is

concerned. Pharmacists and wholesalers such as you are confronted with ever-

changing regulations and market developments. This means your wishes and

requirements are changing all the time, with computer needs being one example.

KLS-brochure20Pag.indd 5 27-08-2009 16:26:37

Pharmacy of the Future

Innovative productsIn 1999 KLS Netherlands introduced the robot in pharmacies. The sophisticated KLS Robot has undergone further development in recent years. And that was not all. KLS was the only one to develop the fully automatic Central Filling system which takes care of the entire individual

packaging, labelling, bulk packaging and checking process on your behalf. This makes it possible for the pharmacy staff to focus on looking after the pharmaceutical needs of the clients. In addi-tion, this automatic process results in considera-ble savings in a number of areas!

The Medicomaat, KLS 3D and KLS TI are other, equally innovative products offered by KLS Netherlands. The Medicomaat enables clients to collect their medicines 24 hours a day, 7 days a week. The device scans the barcodes on the medicine boxes and the client is automatically sent an e-mail and/or text message indicating that the medicines can be collected from the Me-dicomaat. All it requires is for a unique PIN code to be entered. The KLS Daily Dose Dispenser (KLS 3D) packs medicines in transparent bags in individual doses ready for taking. The plastic bag shows on what day and at what time the client needs to take the medication. Finally, there is the KLS Tablet Inspector (KLS TI) which checks the contents of the bags with medicines from the KLS 3D or a different dispensing machine.

Vision for the future

www.klsnetherlands.nl

6

’Pharmacy of the Future’ is an innovative all-inclusive concept we use to assist

pharmacists and wholesalers in the process of optimising their service and to

support them with all their logistics processes. In recent years, we have been busy

developing important innovations that make the Pharmacy of the Future possible.

It is therefore possible to fully automate various steps in the process. KLS Netherlands’ vision for the future includes making it possible to link up all the aforementioned systems. The Central Filling system dispenses crates containing bags for each patient with repeat medicines or crates with boxed medicines for the Medicomaat, while the KLS 3D automatically delivers rolls of bags with ‘daily doses’.

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Comprehensive service

One of the spearheads of KLS Netherlands is service. Whether it’s the KLS Robot, KLS Central Filling, KLS 3D or the KLS TI, it’s important for you and your staff to be able to work with these systems to the complete satisfaction of everyone. Our systems are therefore easy to manage with the use of intuitive software that offers an easy-to-grasp and user-friendly

interface. Needless to say, all our products come with a comprehensive, illustrated manual and we offer intensive guidance during the starting-up process. We also offer two training courses: one before the system is actually used and another a month after it has been up and running. As a rule, the real questions do not arise until people have started to work with the system.

Service is one of

our spearheads

KLS-brochure20Pag.indd 7 27-08-2009 16:26:49

KLS Robot:fully automatic processes

Depending on the size of your pharmacy it can be worthwhile for individual pharmacists to purchase a robot from KLS Netherlands. We can help you assess the viability of placing a robot in your pharmacy. If it is technically possible, there are various ways in which you can ‘hide’ a robot in your pharmacy. Options include placing it one fl oor up or sinking it partially into the fl oor.

www.klsnetherlands.nl

KLS Netherlands takes great satisfaction from assisting individual pharmacists in

their efforts to provide the best possible quality of service. The robot is one of the

innovative products from KLS that serves this purpose. With the aid of the robot, you

can streamline the logistical processes in your pharmacy.

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KLS-brochure20Pag.indd 8 27-08-2009 16:26:51

The KLS robot

can handle round

articles

9

Loading the robotThe robot takes complete care of the acceptance of the goods received from the supplier/wholesa-lers. The pharmacist can place the medicines on the conveyer belt in a completely random manner. A unique feature of the KLS system is that it also accepts round containers. The robot automatically measures and scans the barcodes on the medicines and records the correct data in the central database. This is linked to the pharmacy information system, as well as the stock records.

The central database keeps a record of the dra-wers the various medicines are put in and when they are put there. The products are sorted ac-cording to shape and size (length). The medicines in the drawers are placed in random order. This facilitates a better unloading time. The robot takes the products from the drawer from above. This means that the robot can access every pack because there are no other medicines in front of it and also because the size of the packs does not affect the system. The robot does not need to reorganise itself, which means that it can work effi ciently 24 hrs per day.

The system rejects products that do not belong in the warehouse, such as damaged products and products with an unknown barcode. This results in an immediate and drastic reduction in the chance of errors. Depending on the size of the system, it is possible to store 5,000 to 26,000(!) products. The average loading time is 300 medicines per hour. Loading can also be carried out outside the pharmacy’s normal hours of opening.

Unloading the robotWhen a pharmacy assistant instructs the system to retrieve a pack from the system. The robot then proceeds to transport the pack to the drop-off point.

The way the pack is transported depends on your requirements, as well as the way your pharmacy is laid out. KLS Netherlands offers a number of different options. Conveyor belts with or without Medigliss being fi tted are one possibility. The Medigliss option makes it possible for medicines to be transported vertically to another fl oor. Another option is the use of transport pipes. This system transports the products under pressure quite literally through a system of pipes. This has the advantage that you can transport several products at once, depending on the diameter of the pipe. It is a system that is ideal for transportation along fairly long distances and therefore also if the warehouse is located on another fl oor. Another extremely fast and relatively cheap means of transport is the transport chute. The chute ensures that the packs arrive at exactly the right location.

Obviously the medicines and their packaging must still be in perfect condition after they have been transported. KLS drop-off point ensures that this is the case. The pack’s fall is broken by a special layer of foam.

How the robot works

Advantages of the KLS Robot:

• automatic stock registration by date: First in, First out (FIFO)

• loading is performed automatically and can be done outside opening hours

• industrial quality, which means durability• more time for pharmaceutical patient

care/focus on customers• more time for selling OTC products,

which means higher turnover

• savings in terms of staffi ng (full-time employees)• pharmacies are all different but our system

fi ts into any pharmacy. KLS does not require fi xed dimensions and the various components can be positioned in a variety of ways

• more storage capacity using fewer square metres

• the high degree of automation reduces the chance of errors

• can handle round articles.• high capacity per square meter• automatic labeling• service set-up, hotline and remote support• future secured software: new functionalities

KLS-brochure20Pag.indd 9 27-08-2009 16:26:56

Ruimte voor een

quote of aandacht

trekkende zin

Introducing robot-technology takes more than just installing and phasing in the machinery. Good results starts with cooperativity between KLS and the pharmacy where focus is on topics such as

Logistics – reconstruction/interior design – processtechnology

KLS has years of experience within areas like these. We are more than willing to share this knowledge by preperaring a ‘suggestion’ of the best possible way to implement automation in your pharmacy.

www.klsnetherlands.nl

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We can also provide yourfuture pharmacy

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KLS nordic provided professional advice from A-Z

I chose the KLS robot (solution), not only because it handles round items. In addition, the system is constructed of modules which makes it easy to expand with ex. Automatic labeling later on.

Cooperating with KLS has been a very positive experience. The company delivers unique support and the costom-build softwaresolutions are adapted to the needs of danish pharmacies. That has indeed made the daily work more easy.

Jørgen Moestrup Pharmacist; Ringsted Apotek

Automatic handling of parcels provides

more time for customer guidence(advicing).

A thorough preparation in cooperation with KLS and other involved parties made the success. The project of implimenting was carried out without any big problems and within the scheduled period of time.

The automatic handling of parcels has released resources which we among other things use for increased costumerguidence.

I have been confi rmed in my choice of robotsupplier. KLS has shown skills in adapting and developing solutions for the danish market.

Vinnie Krogh Pharmacist; Albertslund Apotek

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A few words from customers:

KLS-brochure20Pag.indd 11 27-08-2009 16:27:03

www.klsnetherlands.nl

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KLS Central Filling:greater efficiency,resulting in better quality

It is imperative that pharmacists remain respon-sible for the dispensing of medicines. But that doesn’t mean that you cannot benefit from the in-novative technology that is generally accepted in

other lines of business. By working together in an area such as logistics, pharmacists can achieve substantial savings. KLS Central Filling is also a unique solution for wholesalers.

Central Filling involves packaging and labelling of (repeat) medication at an external

location. KLS has developed a unique, dully automatic system for wholesalers and

(individual) pharmacies that are part of a group: KLS Fully Automated Central Filling.

This system loads the medicines in a drawer, stores them in a warehouse, fills the

prescription, packs it in a small bag, labels it and checks the prescription. Central Fil-

ling is capable of automatically serving a large number of pharmacists.

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Advanced software

The secret of KLS Central Filling lies in such features as advanced software that gives phar-macies and wholesalers the means of managing their prescription fl ow better. The very fact that the medication, dispensed by pharmacies, involves 50 to 70 % repeat prescriptions and predictable medication, makes it possible to cen-tralise much of the activities. Our systems are capable of communicating with every pharmacy information system.

KLS Central Filling takes care of all the individual packaging, labelling, bulk packaging and checking on your behalf. The system combines industrial reliability with the requirements pharmacists and wholesalers have with regard to good service in medicine distribution. This means that you and your colleagues can devote all your efforts to service and the quality of the service provided. The client is happy, while the risk of errors is reduced and the pharmacy and wholesalers are able to save costs.

Advantages of KLS Central Filling:

• automatic stock registration by date: First in First out (FIFO) • industrial quality, which means durability • more time for pharmaceutical patient care/focus on customers• the high degree of automation reduces the chance of errors • can be used fl exibly, in cases such as pregnancy or illness• less dependence on availability of pharmacy assistants• pharmacies can design their processes in such a way that repeat

medication that can be planned becomes the driving force

• savings in terms of staffi ng (full-time employees)• the system can be adapted relatively easily to changes

in market conditions and statutory regulations• loading is performed automatically and can be done outside

opening hours• more time for selling OTC products, which means higher turnover• less storage space required, creating savings in storage costs • software is ready for upcoming patient fi le/medication fi le

KLS-brochure20Pag.indd 13 27-08-2009 16:27:15

www.klsnetherlands.nl

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LoadingThe medicines are placed randomly on a con-veyor belt. A unique feature of the KLS system is that it also accepts round containers. The robot automatically scans and measures the barcodes of the medicines and records the correct data in the central database. This is linked to the pharmacy information system as well as the stock records.

The central database keeps an exact record of the drawers the various medicines end up in. The products are sorted according to shape and size (length). The medicines in the drawers are placed in random order. This facilitates a better unloading time. The robot takes the products from the drawer from above. This means that the robot can access every pack because there are no other medicines in front of it and also because the size of the packs does not affect the system. The robot does not need to reorganise itself, which means that it can work effi ciently 24 hrs per day.

The system rejects products that do not belong in the warehouse, such as damaged products and products with an unknown barcode. This results in an immediate and drastic reduction in the chance of errors. Depending on the size of the system it is possible to store 5,000 to 26,000(!) products. The average loading time is 350 medicines per hour. Loading can also be carried out outside the pharmacy’s normal hours of opening.

UnloadingDuring the day the KLS Central Filling system selects fi les from the (individual) pharmacists or wholesalers that are affi liated. The robot re-trieves the parcels from the drawers and brings them to the Barcode Validation Unit (BVU).This unit scans the barcodes on the parcels and checks whether the parcels requested by the pharmacy matches the parcels retrieved by the system. This is done in order to reduce the risk of error of the system to nil. The system then proceeds to automatically stick the label (or labels which, in case of much information, are attached in an overlapping arrangement like roof tiles) on the correct medicine. The label is clearly legible and may carry the logo of the pharmacy. The Label Validation Unit (LVU) also carries out a check to make sure that the correct label has been attached to the right parcels.

Packing and visual inspectionThe Central Filling system now assembles the medicines intended for one patient into a plastic bag with the use of a packing machine. This bag is labelled and contains all the medica-tion the person concerned requires for a certain period. The bags used are transparent so that the pharmacist and the patient can both see what it contains and it is possible for further visual inspection and a safety check of the barcode to be carried out. The bags that emerge from the packing machine then end up in crates. A crate system ensures that the crates are fi lled per pharmacy.

In the near future it will also be possible to assemble the medicines in boxes. These boxes, which often vary in size, may also be placed in the Medicomaat

How Central Filling works

Because of Central

Filling you have

more time for

pharmaceutical

patient care

KLS-brochure20Pag.indd 14 27-08-2009 16:27:18

Apotheek Zorgvuldig:The fully automated central filling from KLS Netherlands provides us with the opportunity to automate picking, labeling, packing and checking the re-peat prescriptions. In practice the system of KLS Netherlands has appeared to be a combination of industrial reliability and intelligence software that flawlessly controls the loading module, the robot with warehouse and the packing and labeling system. Prescriptions, digitally delivered before 18.00 hours to Apotheek Zorgvuldig, are with every Dutch pharmacy before 8.00 o’clock the next morning.

A few words from customers:

Wholesaler PluripharmA fully automated central filling such as the one of KLS Netherlands and ap-plied by a wholesaler brings in a substantial savings in costs due to increase in scale. The wholesaler relieves the pharmacist of packing and labeling repeat prescriptions. Due to large-scale buying by the wholesaler, all these actions can be performed at a competitive price and that brings in a direct savings in costs for the pharmacist.

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Medicomaat: medicine dispensing point

If your client indicates that he/she would like to make use of the Medicomaat, a pharmacy assistant will note this in the pharmacy information system. The assistant will fi ll the boxes with medi-cines, attach a barcode and place them in any order in the Medicomaat. In the near future, the Medicomaat will also be linked to the KLS Central Filling so that the boxes are already provided with a barcode. This means that the machine will, in principle, be then able to be fi lled by anyone, so that fully trained assistants are no longer necessary.

The Medicomaat takes a mere 5 minutes to scan 360 boxes! The client is automatically sent an e-mail and/or text message indicating that his/her medicines are ready for collection. The cli-ent is given a unique pin code that can only be used once. Once the client has entered this code on the screen of the Medicomaat, the client receives the ordered medicines. The advantage of a unique PIN code is that the client does not need to remember an additional PIN code. When the next order is made a new unique code will be issued.

www.klsnetherlands.nl

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The Medicomaat is a sophisticated dispensing robot which ena-

bles clients to collect their medicines 24 hours a day, 7 days a

week without any intervention by pharmacy staff. This makes

the Medicomaat the ultimate service tool for the Pharmacy of

the Future, one that enables you to create an additional dispen-

sing point at your pharmacy or at another location!

The Medicomaat takes

a mere 5 minutes to

scan 360 boxes

sing point at your pharmacy or at another location!

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Customerreview

Apotheek HoutwijkWe have installed de Medicomaat as an extra service to our clients. This allows our clients to obtain de repeat medication 24 hours a day, 7 days a week at the time suitable to them. It goes as follows: when the medication has been placed inside the Medicomaat, the concerning client receives an e-mail, holding a single unique pin code. Subsequently the client can pick up the medicines at any time he wants. This extra distribution point is vandal proof. By using a special drum it is impossible for your hands to get stuck. In short a safe and service increasing means to the clients and within the pharmacy a work saving by the ‘direct’ delivery to the client.

Customerreview

Advantages of the Medicomaat:

• extra service for the client• is particularly useful for repeat prescriptions• PIN code and barcode are linked, the client will always

receive the correct box • in just two square metres the Medicomaat holds prescription

stock for 360 clients (the Medicomaat is also available in other sizes)

• an additional dispensing point at the back makes it possible for the client also to ask for a product from the counter

• vandal-proof

KLS-brochure20Pag.indd 17 27-08-2009 16:27:29

KLS Daily Dose Dispenser(KLS 3D)

One of the newest KLS Netherlands products is the KLS 3D. This product is based on the techno-logy of Sanyo, which has been engaged for more than thirty years in the development of Daily Dose Dispenser. The KLS 3D supplies strips of transparent bags. Each bag contains the medici-nes as loose items due to be taken at a specifi c time while the details regarding the day and time of day the client needs to take the medication is shown on the bag. The bags are attached to each other and supplied rolled up in a dispenser box. Not only an ideal solution for the client, but also for the pharmacist.

The KLS 3D is a very simple system. You load the various medicines in canisters and place them in the machine, which proceeds to pack them in the bags. The KLS 3D can assemble 60 bags per minute. The KLS 3D is just as suitable for individual pharmacists as pharmacists that are part of a group and wholesalers. Home-care organisations and hospitals also fi nd this product useful. In the near future KLS 3D will also be linked up with the Central Filling system of KLS Netherlands.

www.klsnetherlands.nl

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Advantages of KLS 3D:

The KLS 3D

can assemble

60 bags per

minute

Advantages of KLS 3D:

• Operation through via Touch screen, can be placed both on the left and right side of the machine.• Confi gurable machine to service every pharmacy with the 256, 320 of 384 canister construction.• Quick and simple exchange of the packing unit, even in extreme situations a minimal down time.• High dispense speed with fl exible printing of barcodes.• Drawer for loose medicines. Optional linkable with unique system of loose trays with light and barcode support.• Quick exchange of modules.• Safely fi lling of the UTC tray with LED indication• Seamless connection with the KLS Tablet Inspector for an even higher reliability

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KLS Tablet Inspector(KSL TI)

KLS also offers the KLS Tablet Inspector (TI). It can be used to check the contents of the bags with pills that have come from the KLS 3D or other dispensers. This guarantees the reliability of the deliveries. The KLS TI is able to check white bags as well as transparent ones. In addition to shape and size the device also checks pills on the basis of colour. With this latest technology, KLS Netherlands offers considerable added value in the form of reliable checks in comparison to existing systems. KLS TI analyses the pills on a scientifi c basis. The machine is very compact and can be placed with relative ease behind any brand of dispenser. One recognition machine can be installed for every two dispenser machines.

Calibrated ‘optical head’The KLS TI makes use of an ‘optical head’, that comprises a camera, a lens and lighting. Once the optical head has been calibrated it can be exchanged with optical heads on site. The advantage of this is that there is no need for all the medicines to be ‘learned’ again when a camera or lens is changed, as happens frequently. This is why it is also possible to create a central database of recognised pills that can be used by several recognition machines. These could be machines at different locations. The KLS TI is extremely compact and takes up very little space.

Advantages of KLS TI:

• Recognition on Number based on photo and with the help of dispenser production data.• Recognition on Form based on an unique mathematical description of the tablets.• Recognition on Color design of the tablet color with “True color”, at which transparent tablets as well are really checked.• Reports of results.• Highly limited percentage wrongly disapproval.• Can be linked to every Dispenser.• Easy to expand with roll-up and roll-off mechanism• Can be linked to every dispenser.

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www.klsnetherlands.nl

Denmark - Sweden - Finland

KLS nordic

Nystedvej 19

DK-4000 Roskilde

Tel.: +45 239 86 030

[email protected]

Norway

KLS nordic

Strøket 7, postboks 269

N-1372 Asker

Tel.: +47 911 36 727

[email protected]

Headoffi ce EuropeKLS Netherlands BV Camerastraat 10,1322 BC Almere The NetherlandsTel.: + 31 (0) 36 82 00 101Fax: + 31 (0) 36 82 00 [email protected]

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