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HRMS Plan for 2017 2017 HRMS and Applicant Tracking Objectives, Goals, and Activities Raleigh, North Carolina February 3, 2017 1

HRMS Plan for 2017 - North Carolina Department of Public ... Activit… · HRMS Plan for 2017 2017 HRMS and Applicant Tracking Objectives, Goals, and Activities Raleigh, North Carolina

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Page 1: HRMS Plan for 2017 - North Carolina Department of Public ... Activit… · HRMS Plan for 2017 2017 HRMS and Applicant Tracking Objectives, Goals, and Activities Raleigh, North Carolina

HRMS Plan for 2017

2017 HRMS and Applicant Tracking

Objectives, Goals, and Activities

Raleigh, North Carolina

February 3, 2017 1

Page 2: HRMS Plan for 2017 - North Carolina Department of Public ... Activit… · HRMS Plan for 2017 2017 HRMS and Applicant Tracking Objectives, Goals, and Activities Raleigh, North Carolina

Agenda

• Overview

• 2017 focus from HRMS and SchoolJobs

• Review of activities by role

– Project Management

– Business Analysis

– Development

– Testing

– Training

– Support

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Page 3: HRMS Plan for 2017 - North Carolina Department of Public ... Activit… · HRMS Plan for 2017 2017 HRMS and Applicant Tracking Objectives, Goals, and Activities Raleigh, North Carolina

Overview

• In 2017, management of the HRMS team will began anew due to

personnel changes and the winding down of a challenging period with

the PeopleAdmin ATS.

• In 2017, the HRMS team should be able to focus on multiple issues

that have been delayed due to higher priority activities and significant

team level distractions.

• In order to take advantage of and optimize the business benefit

delivered by our HRMS team’s increased bandwidth, direction is

being put in place to guide HRMS team activities throughout the 2017

calendar year.

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Page 4: HRMS Plan for 2017 - North Carolina Department of Public ... Activit… · HRMS Plan for 2017 2017 HRMS and Applicant Tracking Objectives, Goals, and Activities Raleigh, North Carolina

Focus for 2017

• Throughout 2016, while some updates were made to HRMS, the

primary objective was to provide mission critical support.

• In 2017 we will change and focus more on incremental

enhancements, browser compatibility, and a review/rewrite of our

“two technologies” reporting function.

• An updated CEU API should help with current deficiencies in CEU

information updates .

• Additionally, the existing HRMS test environment and methods will

be reviewed and updated where needed based on direction from

the HRMS team, and input from our test partners.

• Finally, we will “complete” the ATS rollout. While other LEAs will no

doubt elect to join the State ATS solution in the future, they will be

managed on an one off basis.

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Page 5: HRMS Plan for 2017 - North Carolina Department of Public ... Activit… · HRMS Plan for 2017 2017 HRMS and Applicant Tracking Objectives, Goals, and Activities Raleigh, North Carolina

In scope HRMS activities for 2017

include:

• Release updates to HRMS that focus on high priority enhancements

• HRMS browser compatibility for Edge and Chrome

• Development of a new API to support CEU Vendors using UID (under

review)

• Enhanced reporting to include a potential rewrite of the “Reporting Tool”

• Identify/review the HRMS test environment, test methods, and update them

as required

• Update HRMS training materials

• Provide HRMS support to meet our customer’s needs – mature Remedy

approaches/communication of significant issues to leadership

• Help with AS400 to SAS move

• Plan to sunset NC School Jobs (under review)

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Page 6: HRMS Plan for 2017 - North Carolina Department of Public ... Activit… · HRMS Plan for 2017 2017 HRMS and Applicant Tracking Objectives, Goals, and Activities Raleigh, North Carolina

In scope Applicant Tracking activities

for 2017

• Complete and test final enhancements

• Roll out to all LEAs desiring to opt-in

• Work with large LEAs to help encourage opt-in

• Roll out to Charters

• Refine and implement ATS marketing approach

• Continue to coordinate support for Social Media adoption

• Use Tableau for ATS reporting

• Provide ATS support to meet our customer’s needs

• Work with PeopleAdmin to include functions rolled out to their

base SAAS that are not part of the NC solution

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Page 7: HRMS Plan for 2017 - North Carolina Department of Public ... Activit… · HRMS Plan for 2017 2017 HRMS and Applicant Tracking Objectives, Goals, and Activities Raleigh, North Carolina

Project Management

• Provide direction, leadership, and management for all HRMS and ATS

activities

• Drive ATS adoption by LEAs; special focus on large LEAs

• Coordinate and manage ATS maturation – bugs, new features,

reporting

• Lead the development and implementation of the ATS marketing plan

• Coordinate overall ATS rollout to LEAs and Charters

• Support linkages between Business Analysis, Testing, and Training

• Work with PMO to define test requirements for SAAS solutions

• Work with test partners to continue (or replace) test methods started

by Alice Roebuck (former HRMS tester)

• Support Social Media maturation activities within the LEAs

• Support School Business Systems Modernization support

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Page 8: HRMS Plan for 2017 - North Carolina Department of Public ... Activit… · HRMS Plan for 2017 2017 HRMS and Applicant Tracking Objectives, Goals, and Activities Raleigh, North Carolina

Business Analysis

• Standard analysis required for support activities

• Management of the enhancements backlog

• Work in support of the ATS rollout (various analysis on an as

required basis)

• Standard analysis required for enhancements and new functions

(including 6.5.3)

• Requirements for new reports

• Requirements to support Reporting Tool updates/rewrite (if

undertaken)

• Develop appropriate E-Verify and IAMS function definition

• Support required linkages with testing and training

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Page 9: HRMS Plan for 2017 - North Carolina Department of Public ... Activit… · HRMS Plan for 2017 2017 HRMS and Applicant Tracking Objectives, Goals, and Activities Raleigh, North Carolina

Development

• Ensure ATS interfaces are working and updated as required

• Ensure ATS reports are provided as required

• Code fixes as required to support browser compatibility test findings

• Code updates to HRMS function

• Update NC SchoolJobs as required

• Identify/update software and hardware environment and identify any

hardware or source code issues

• Make sure all source code is backed up in a way to benefit from

“Enterprise Back-up” schemes and protocols

• Recommend reporting updates for the entire ATS and HRMS reporting

function

• Implement approved updates to the reporting function

• Work with the test function after requirements are provided to identify

test cases

• Work with Support to resolve technical challenges

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Page 10: HRMS Plan for 2017 - North Carolina Department of Public ... Activit… · HRMS Plan for 2017 2017 HRMS and Applicant Tracking Objectives, Goals, and Activities Raleigh, North Carolina

Testing

• Provide end to end test of ATS in preparation for migration to support

• Ensure JIRA is updated to include DPI test guidelines and DPI best

practices

• Identify test artifacts from Alice Roebuck and provide assessment of the “as

is” state of the current HRMS test methods

• Continue to provide testing support for the ATS as it goes into support

• Continue to provide testing support for HRMS

• Provide test support to identify defects associated with various browsers

such as Firefox, Edge and Chrome

• Work with BA and development as requirements and design are formulated

in order to define test cases prior to/or as development begins

• Work with training as they leverage test cases to help support training

approaches and training material development

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Page 11: HRMS Plan for 2017 - North Carolina Department of Public ... Activit… · HRMS Plan for 2017 2017 HRMS and Applicant Tracking Objectives, Goals, and Activities Raleigh, North Carolina

Training

• Continue to update ATS training artifacts

• Continue to mature ATS training approaches

• Schedule training sessions on an as required basis

• Work in support of the ATS rollout (various activities to be defined as

needed)

• Collaborate as a training/support team to make sure that all team

members are level set regarding training and support direction and

discrete issues

• Leverage Gordon Millspaugh for HRMS team training on “as is” HRMS

functions

• Review HRMS training approach and update as required

• Review HRMS training materials and update as required

• Keep the HRMS and ATS Wiki updated as required

• Serve as a key source of communication to the LEAs

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Page 12: HRMS Plan for 2017 - North Carolina Department of Public ... Activit… · HRMS Plan for 2017 2017 HRMS and Applicant Tracking Objectives, Goals, and Activities Raleigh, North Carolina

Support

• Support all HRMS district and related users

• Support old SchoolJobs district users and applicants

• Support new NC SchoolJobs powered by PeopleAdmin

district users

• Leverage Remedy for all support calls (exceptions as

approved)

– Interim usage of the “SmartSheet” on a temporary

basis approved

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Page 13: HRMS Plan for 2017 - North Carolina Department of Public ... Activit… · HRMS Plan for 2017 2017 HRMS and Applicant Tracking Objectives, Goals, and Activities Raleigh, North Carolina

Next Steps – planning for success

• Continue with ATS Rollout

• Reengage the Applicant Tracking Advisory Board

• Rollout to the Charters

• Begin Browser compatibility initiative

• Update CEU API and work with LEAs to engage TNL

• Engage Guilford, Wake and CMS in May 2017

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Page 14: HRMS Plan for 2017 - North Carolina Department of Public ... Activit… · HRMS Plan for 2017 2017 HRMS and Applicant Tracking Objectives, Goals, and Activities Raleigh, North Carolina

Thank You – Questions?

Joel Leeper

HRMS and Applicant Tracking Project Manager

919-807-3317

[email protected]

Quentin Parker

Manager, Enterprise Applications

919-807-3215

[email protected]

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