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LINDA BALLARD2628 Cantura, Mesquite, TX 75181Home: 972-222-7184
Cell: 214-738-4577-Email:
CORE COMPETENCIES PROFILE
Innovative, accomplished and credentialed professional with a
comprehensive background in all areas of human resource operations
both domestically and internationally with emphasis in partnering
with business leaders for strategic purposes.Organizational
development and behavior, people leadership and coaching,
recruiting, compensation, employee relations, diversity, change
management, communications, managing budgets, mergers and
acquisitions, curriculum development, training and education, HRIS,
and multi-location accountability
PROFESSIONAL EXPERIENCE
ERICSSON, INC. - 1/2007 - Present - Director of Human Resources
(United States,Canada - Functional to Sweden)Responsibilities:
Human Resources, Leadership, Learning, and Organizational
Effectiveness. Continuously improve and create best practices
protocol, implement diversity and cultural programs, and partner
with executives on organizational development concepts to include
mass recruiting, training, compensation analysis/design, business
scorecards, mergers and acquisitions, and employee high performance
development. Ensure legal compliance in the areas of federal,
state, affirmat
ive action, EEOC, OFCCP, etc. Influence change management to
transform employeecore skill-set to meet business needs. Operate in
a cost efficient and innovative manner. Coach and partner with
business leaders to address market issues, workforce
planning/selection, retention, and organizational design. Benefits,
compensation, rewards/recognition advisor. Manage and develop
staff,. Operate as a fully contributing member of management team
to execute on vision and strategy decisions.* Served on a due
diligence team for transition and transformation of a major
outsourcing partnership of 6,000 employees* Implemented a
recruitment strategy to improve time to fill critical jobs
fromthree months to 45 days* Designed leadership and talent
development program for top 200 global positions with pass rate of
90%
* Communicated both verbally and written with employee and
manager population on significant human resource related change
management, timelines and tools/processes* Served on global
competency management framework (CMF) team that resulted inquicker
resource deployment* Created and deployed on-boarding (orientation)
and peer advisor program thatincreased productivity rate by 75%*
Selected vendor partners with sourcing group to improve contract
terms for 100% of existing contracts* Served on global diversity
team to improve retention rate for female and minority high
performers* Implemented mentoring and time management to improve
work life balance* Organized teams to improve culture survey
results in the areas of operational
excellence, motivation, and empowerment and improved results by
5% year over year.* Established a recruiting and compensation model
with a tactical resource planand pyramid approach* Implemented
employee relations process for alternative dispute resolution
purposes* Partnered with universities to support scholarships,
leadership educational programs, and diversity objectives*
Developed leadership training and development to actively drive
high performance results
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* Collaborated globally to deliver change management for new
performance management tool and manager self-service
ERNST & YOUNG, LLP - 3/99 - 1/2007 - National Director of
Human Resources (Accounting, Healthcare, Real Estate, Business
Process Improvement, Telecommunications, Finance,
Legal)Responsibilities: Oversee National Human Resources,
Create/Build Human ResourceInfrastructure. Organizational
Development/People Effectiveness, Diversity, Legal and Executive
Advisor, Performance Management, Orientation,
Interpret/DevelopPolicies, Training, Employee Retention and
Relations, Compensation, Recruiting,Employee Data
Analysis,Executive Coaching, Immigration, National Initiatives/Best
Practices, SuccessionPlanning, Benefits Advisor, Employee Surveys,
Rewards/Recognition, Executive Scorecards, HR Process Toolkit
Developer, and People First Culture Champion.
* Created firm-wide best practices (Counseling/Mentoring,
On-boarding, HR Repository, Peer Advisor, Policies, Performance
Management, Coaching, and Resource Management deployment -
Competency Management)* Implemented performance management system
utilizing 360 feedback to include aglobal competency format* Served
on several task force committees to streamline HR transformation
and work-flow to implement shared services* Designed and
implemented career competencies through education/career mapping-
web-based training
* Served on a mergers and acquisitions due diligence integration
team for over2,000 employees* Implemented inclusiveness committees
- Women's Advisory Forum, Diversity Forum, and People Team
Leadership* Developed a new variable pay program that focused on
individual and team highperformance goals* Formalized international
transfers recruiting process and new hire on-boarding program*
Recognized as a national resource for organizational management and
effectiveness functions
Linda Ballard, p. 2
NORTH DALLAS BANK & TRUST CO. - 5/98 - 3/99 - Assistant Vice
President of HumanResources/TrainingResponsibilities: Oversee all
Human Resource Activities, Build Human Resource Infrastructure for
four area locations, Legal Advisor, Compensation, Organizational
Development, Recruiting, Training and Development, and Policies and
Procedures
* Researched/designed/implemented new performance review system
and job descriptions* Researched and updated compensation analysis
and applied to a new matrix system* Implemented human resources
management system (Ceridian) which resulted in accurate employee
data analysis
MALLINCKRODT MEDICAL, INC. - 10/94 - 5/98 - Regional Human
Resources Manager/TrainerResponsibilities: (All phases of start-up
regional office) Built Human ResourceInfrastructure on Regional
level. Recruiting, Performance Management, Compensation, Human
Relations, Technical Training, and Project Management
* Increased computer literacy by 40% by using a skills
assessment approach through New Horizons* Designed and implemented
Web-based training and a regional Intranet page
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KMS SOFTWARE INCORPORATED - 4/93 - 10/94 - Operations Manager -
HR GeneralistResponsibilities: (All Phases of Startup office)VALERO
ENERGY CORPORATION - 12/89 - 4/93 - Office Manager - HR
GeneralistResponsibilities: (All phases of start-up branch
office)COLLEGE RECRUITERS, INC. 12/88 - 9/89 - Office Manager - HR
GeneralistBLUE CROSS AND BLUE SHIELD 1983 -1986 - HR Coordinator
and Claims Examiner
TECHNICAL SKILLS:
**(Very Computer Literate)** Ceridian, Peoplesoft, Oracle,
Internet, Intranet, MS Project Manager, Lotus Notes Developer,
Business Objects, Sales Data Warehouse, All Microsoft Products,
Outlook, Typing 75-80
EDUCATION:
University of Texas at Dallas: Degree Earned - Bachelor of Arts
in Public AdministrationAmberton University: Degree Earned -
Masters of Science in Business and Human
Relations/ResourcesAmberton University: Degree Earned - Masters of
Business Administration/Strategic LeadershipUniversity of Phoenix:
Doctoral Candidate for Organizational Leadership and Management
OTHER EDUCATION/CERTIFICATIONS:
**Instructor for the University of Phoenix: Human Resources,
Organizational Development and Leadership Courses**Development
Dimensions International - Certified to Train 50 Different
Performance Enhancement Skills**Certified in Lominger's
Career/Leadership Architect for Executive Coaching
Purposes**Certified through SHRM in International Human Resources
Management**Certified Master Coach - Certified by the Behavioral
Institute and Inside OutCoach Methodology**Certified Personnel
Decisions International - Manager and Executive Development - 360
Feedback Coach
**Certified through Ernst & Young* Certified Learning Leader
- I also certified other Learning Leaders* Certified in alternative
dispute resolution/mediation* Certified in the Consultative
Approach* Certified Coach - After I was certified, I was selected
as a mentor for the program and a facilitator of the course
MEMBERSHIPS: Society of Human Resource Management (SHRM), Dallas
HRM, EMA, and Toastmasters. Also serve on the Board of Directors
for the North Texas DiversityCouncil.
COMMUNITY: Texas PTA Board Member, Coach for Destination
Imagination, Social Services, and Santa Cop Program
