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HOW TO: TRADE WITH RETAILER PARTNERS
Page 1
VISTA LETS YOU: � Make vehicles available for transferring to other retailers.
� Locate vehicles that you can then request from other
retailers via phone or email.
� Accept trades from other retailers once they’re
made available.
Some vehicles are not eligible for trading
(for example, those that are marked sold to a customer).
To make a vehicle available to transfer to another retailer:
1. Go to the Trade tab and
select Make Order/Vehicle
Available for Transfer.
2. Enter the Common
Order Number, VIN
(full 17 digits), or
short VIN and click
Search. (“Short
VIN” is a nine-digit
numerical series
made up of the
three-digit vehicle
type [e.g., 134 for
S60] followed by
the six-digit chassis
number.)
3. The vehicle details appear. Use the drop-down menu to find the retailer partner to whom you want to
trade the vehicle.
HOW TO: TRADE WITH RETAILER PARTNERS
Page 2
4. Click Offer for
Transfer.
5. You’ll receive confirmation that the vehicle has been offered for trade. The partner has three days in
which to accept the trade.
To accept a trade from another retailer:
1. Click on the link on
your VISTA home
screen’s System
Messages that tells
you about the order
awaiting acceptance
— or go to the
Trade tab and
select
Orders/Vehicles
Awaiting
Acceptance.
2. On the
Orders/Vehicles
Awaiting
Acceptance page,
check the details on
the vehicle and then
choose the green
check mark under
Accept or the red X
under Reject.
HOW TO: TRADE WITH RETAILER PARTNERS
Page 3
3. Click Yes from the
pop-up.
Make sure that you accept trades within three days. If you accidentally accept a trade that you didn’t
mean to, you can offer to trade it back to the originating retailer.
To view all the vehicles that have been transferred to another retailer:
1. Go to the Trade
tab and select
Orders/Vehicles
Transferred Out
to see a screen
like this:
HOW TO: TRADE WITH RETAILER PARTNERS
Page 4
To view all the vehicles that have been transferred into your retailer from another retailer:
1. Go to the Trade
tab and select
Orders/Vehicles
Transferred In
to see a screen
like this: