How to talk to your cfo about share point - spsnh

And by your participation… Thank you!

© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.© 2012 McGladrey LLP. All Rights Reserved.© 2012 McGladrey LLP. All Rights Reserved.

Mike Gilronan

McGladrey LLP

How to Talk to Your CFO About SharePoint

© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.© 2012 McGladrey LLP. All Rights Reserved.© 2012 McGladrey LLP. All Rights Reserved.

Mike Gilronan

McGladrey LLP

How to Talk to Your CFO About SharePoint

(aka “how do I get my project funded?”)

© 2012 McGladrey LLP. All Rights Reserved.© 2013 McGladrey LLP. All Rights Reserved.

About McGladrey

Close to 8,000 professional and

associates in 70 offices nationwide

Over 32,500 professionals in more

than 700 offices in over 76

countries

Ranked the 5th largest assurance,

tax and consulting firm in the

country

Combining a wealth of national

resources with client-focused,

locally-based points of contact

Delivering exceptional client service

for over 80 years

Our Vision

To be the first-choice advisor to

middle market leaders

McGladrey at SharePoint Saturday New

HampshireSaturday, October 18, 2014

Client Service Philosophy

At McGladrey, we are focused on

understanding our clients, including their

business, their aspirations and their

challenges.

Once we understand, we bring fresh

insights and tailored expertise to help

them succeed.

New England Focus

Industries Life Sciences

Technology

Professional

Services

Industrial Products

Financial Services

Financial Institutions

McGladrey New EnglandBy the Numbers

3Boston is

McGladrey’s

third largest office

5Ranked 5th largest

assurance, tax and

consulting firm in

Boston

7Ranked 7th largest

management

consulting firm in

MA

47Number of Partners

in the McGladrey

Boston office

2,000+Number of

McGladrey clients

in the New England

region

550Number of

employees in the

McGladrey Boston

office

We focus on providing superior service

to all clients, from publicly held

companies to private equity backed

organizations and owner-managed

firms.

Not-for-profit

Higher Education

Consumer

Products

Construction/

Real Estate


Why Should You Listen to What I Have To Say?

4

Public

Accounting

CPA (1994)

ControllerERP and CRM

Consulting

PMP (2004)

SharePoint

Consulting


Objectives for This Session

Understand How CFO’s Think (About SharePoint)

Speak to CFO’s in Their Language

Explain To CFO’s How SharePoint WILL Benefit Them

Learn About Some Additional Resources for a Deeper Dive

GET YOUR PROJECT FUNDED!!!

5


Video

http://youtu.be/ZEc-jLXnWNA

6

http://youtu.be/ZEc-jLXnWNA


Meet the CFO – What He/She Does

8


Meet the CFO -- Archetypes

1. Finance/Accounting-driven (with sub-types)

- Financial Ops/Management Reporting

- External Reporting

- Operations/Processes

- Deal-driven

2. Operations-driven

- Usually with strong controller, owns HR, IT, Admin

3. Both: “Mega-CFO” (usu. CFO/COO blend)

9

OperationsAcctg/Financ

e


Meet the CFO: What He/She Cares About

Tangible Measures of Financial Performance- ROI, payback period, NPV, DCF are your friends

Systems of Record- Enterprise Resource Planning (ERP)

Risk!- Sarbanes Oxley Section 302 certification, PCAOB

- Certification and internal control requirements

Key External Stakeholders- Board of Directors, Accountants, Legal Counsel

10


Meet the CFO: What He/She (Generally) Doesn’t Care* About

Bad Better

Employee engagement Employee productivity

Social computing Systems to enable faster access to

information and expertise

Collaborative, iterative, dynamic

“co-authoring” in real time

Structured workflows and approval

processes in secure repositories

Things I think/feel to be true

(“approvals take too long”)

Things I can measure (“approvals

take, on average, six days to

process”)

11


Thinking Like a CFO – Part One

CapEx vs OpEx

Cash Basis vs Accrual Basis

Timing of Costs and Cash

Flows

Depreciation

Tax Benefits/Drawbacks

12

$-

$50,000

$100,000

Year 1 Total Year 2 Total Year 3 Total

Accrual Basis -- On Premises

Training

Depreciation on Consulting ($75K cap, 3 yr EUL)

Software Maint

Depreciation on Software ($50K, 3 yr EUL)

Depreciation on Hardware ($50K, 3 yr EUL)


Thinking Like a CFO – Part Two

Does it help me increase revenue or reduce costs?

(it is “accretive?”)

Does it help me execute our financial or operational

strategy better?

Does it help me mitigate risk, or does it create risk?

Will it scale?

13


Thinking Like a CFO – Part Three

Deadlines!

14


How We (and Microsoft) See SharePoint

Share


How CFO’s See SharePoint

RISK


However…the Link Between Finance and IT

17


So, Why Should a CFO Care

About* SharePoint?

* Or God forbid, maybe even like


7 Reasons Your CFO Should Care About SharePoint

1. Basic Collaboration and File Sharing

19


Basic Collaboration and File Sharing

20


Basic Collaboration and File Sharing

Solution User(s) Benefit to CFO ROI/Value Prop

SharePoint

Document

Libraries

All/Any Better control,

less e-mail

Time saved,

storage

reductions

OneDrive and

OneDrive for

Business

Internal and

External (incl

“Casual”/ one-off

users)

Lightweight, but

enterprise grade

file sharing

Elastic storage,

shortened cycle

times on shared

files

Project sites Project team

members

Better visibility to

and control of

projects

Reduced waste,

more predictable

and better project

outcomes

BOD Extranet

(e.g., Board

Papers)

BOD and Exec

Mgmt

Structured,

secure delivery of

sensitive content

Control, security,

and ease of

delivery

21


GO DO THIS

Show your CFO these capabilities in scenarios

relevant to him/her:

- E.g., sharing documents with external parties

(accountants, lawyers, BOD)

Learn more about effective collaboration:

- Michael Sampson: http://michaelsampson.net/

22

http://michaelsampson.net/




2. The Finance Portal

23


SharePoint Is The Finance Portal

What It Is- One-stop shop on your

intranet for departmental

information

- Place for team collaboration

(intra-departmental)

- Face of the department to the

organization (inter-

departmental)

Why It’s Valuable- One version of the truth

- Persistent (not in e-mail, tied

to a person)

- Searchable

- Dynamic

- Targeted

- Secure

- Integrated

24

TWO!


SharePoint Is The Finance Portal

25

Find what you need quickly via navigation and search

Keep your team attuned to what’s going on via

shared newsfeeds and calendarsCreate a “one-stop” portal to direct people to

key, frequently-used information


The Finance Portal -- ROI

ROI equals:

(Hours saved per person per week1)

x (# of people) x (average hourly compensation)

Divided by:

(Finance’s share of the implementation cost)

1 IDC 2011 survey estimates average of 8.8 hours/week for typical information worker

26


GO DO THIS



- E.g., shared departmental calendar you can view from

Outlook or the portal, a FAQ or list of links

- Mock up a basic Finance site

Learn more about Finance Site scenarios:

- http://www.discoversharepoint.com/#crunch_the_numbers

_together

27

http://www.discoversharepoint.com/#crunch_the_numbers_together





3. Enterprise Content Management

28


Enterprise Content Management



What It Is- Version control

- Check-In/Out

- Co-authoring

- Standard templates

- Retention and disposition

- Metadata!!!

Why It’s Valuable- One version of the truth

- Persistent (not in e-mail, tied

to a person)

- Searchable, tagged

- Unified e-Discovery

- Works like/with Office

30



31

Libraries to serve up

official contentContent Types that include:

-- templates

-- workflow

-- disposition and retention policies


Content Management -- ROI

ROI equals:

(Weekly hours saved per person per week in finding things1

+ Weekly hours of rework saved from using right templates

+ Weekly hours saved from using one correct document version

+ Weekly hours saved via automated retention and disposition)

x (# of users) x (average hourly compensation)

Divided by:

(Users’ share of the implementation cost)

1 IDC 2011 survey estimates average of 8.8 hours/week for typical information worker

32


GO DO THIS



- E.g., create a policy template and a content type in a

Finance site document library

Assess your organization’s readiness for ECM: for

example, do you have standardized

retention/disposition policies by repository or

content type?

- SharePoint Maturity Model – useful benchmarks

33

http://www.spmaturity.com/home.aspx






4. Business Process Automation

34


Business Process Automation

What It Is- Forms-driven workflow

- Document-driven workflow

- Drop-off libraries

- Review, approval,

disposition

Why It’s Valuable- Decreases process

latency

- Provides visibility

- Increases accountability

- Auditable/reportable

- Provides insight

- Bonus: e-signature and

e-acknowledgement

35


Business Process Automation

36

Adaptive forms and

document-based

workflows


Business Process Automation -- ROI

ROI equals:

(Weekly hours saved per person via increased process visibility

+ Weekly hours saved in adaptive forms input

+ Weekly hours saved eliminating re-keying effort and transcription errors)


Divided by:

(Users’ share of the implementation cost)

37


GO DO THIS



- E.g., create a basic approval workflow a Finance site

document library

- Show an adaptive form for a Finance workflow

Pay close attention to Microsoft’s signals about

forms (SPC preso), and give Microsoft YOUR

feedback: http://officeforms.uservoice.com/

38

http://officeforms.uservoice.com/







5. Line-of-Business Integration

39


Line-of-Business Integration

Accounts Payable Automation via:- KnowledgeLake and Dynamics GP

- BottomLine and Dynamics AX

Business Portal solutions for Dynamics- Key functions: requisitions, time and expenses

- Key benefits: friendlier UI, lower license costs, like/with

- Pre-built “Centers” for:

• Sales

• Employees

• Customers

• Finance

Duet for SAP

40


Line-of-Business Integration

41

Integrated solutions for scanning paper

documents into SharePoint and ERP systems


GO DO THIS

Seek out and understand opportunities to tie in your

LOB applications to SharePoint

- Consider carefully read/write considerations

- Consider benefits in saving LOB system license costs

Make sure your ERP or CRM partner is SharePoint-

conversant, and vice-versa, or that there is a good

working relationship there

- “It’s just a SQL database” is not what a CFO is looking to

hear.

42








6. Governance, Risk and Compliance

43


Governance, Risk and Compliance

What It Is: 2 Flavors1. Using SharePoint to facilitate

Organizational Governance

• Compliance Portals

• Controlled Document

Stores

2. Ensuring that SharePoint is

well-governed

• Reporting against

permissions

• Reporting against usage

(e.g., most frequently

searched terms)

• Monitoring security of

your data

Why It’s Valuable- Auditability (“Show me

everything this user has

access to”)

- Protection against attrition

- Better user experience =

more productive users

- More efficient administration

- IT ALLOWS CFO’S TO

SLEEP AT NIGHT

44


SharePoint Provides Governance, Risk and Compliance Tools

45

Ability to configure

audit settings at a

library level

Search reports


SharePoint Provides Governance, Risk and Compliance Tools

46

Extranets to securely share content with

auditors and other external users


Governance, Risk and Compliance -- ROI

ROI equals:

(Cost per instance of non-compliance)

x (reduced probability of non-compliance)


PLUS: ALL THAT EFFICIENCY STUFF WE DISCUSSED ALREADY AND YOU’RE PROBABLY TIRED OF HEARING ABOUT

Divided by:

(Overall implementation cost)

47


GO DO THIS

Familiarize yourself with the key vendors who enhance GRC for SharePoint- NextDocs – for 21 CFR Part 11 compliance

- HiSoftware for compliance, privacy and security

- ControlPoint for permissions and security management

- AvePoint’s compliance suite

Have your governance plan in place

Ensure that your users understand the basics of security and permissions

Be ready to show your CFO how you prove security and compliance, and/or how you help him/her drive down cost of compliance

48

http://mcgladrey.com/content/mcgladrey/en_US/events/sharepoint-governance-webcast.html









7. Business Intelligence

49


Business Intelligence

What It Is- Dashboards, scorecards and

report libraries securely

accessible via browser

- Integrated with Excel and/or

SQL Server

- Reporting

- Analysis

Why It’s Valuable- Efficiently answers the

questions we know we have

- Enables analysis to formulate

answer the “Why” questions

and ask new questions

- Enables “pull” or “push”

reporting

- Enables actionable BI

50



51

Create

interactive

charts and

reports

Customize and

publish your

reports to

SharePoint

Analyze

trends



52


Business Intelligence – GeoSpatial Info

53


Business Intelligence -- ROI

ROI equals:

(Weekly hours saved per person in report creation

+ Weekly hours saved via ready access to needed metrics

+ Weekly hours saved eliminating re-keying and transcription errors)


PLUS: THE BENEFIT (INCREMENTAL REVENUE, COST AVOIDANCE) OF MAKING BETTER, TIMELIER DECISIONS

Divided by:

(Overall implementation cost)

54


GO DO THIS

See the excellent PowerBI videos from Microsoft

Understand/inventory (or hire an expert to do so) your line-of-business applications and source systems

Have a plan for data normalization across systems

Build a demo for your CFO that is “contextual” –containing data and scenarios that are meaningful to him/her.

(Counter-intuitively): DON’T MAKE IT TOO PRETTY. Several CFOs who we have shown data visualizations to have requested simpler, tabular data.

55

http://www.microsoft.com/en-us/powerbi/default.aspx#fbid=NT36QLPM8j_


Summary: 7 Reasons Your CFO Should Care About SharePoint







7. Business Intelligence

56


Lagniappe

Don’t ever give your CFO something written in red

ink, or a red pen to sign something with.

Blog: “Stuff Accountants Like”

57

http://www.stuffaccountantslike.com/?p=535


GO DO -- Final

Talk ROI

The More Workloads, The Better Return on Fixed

Costs

Start Small, Think Big, Move Fast

GO GET YOUR PROJECT FUNDED

58


Q & A

The slides for today’s program will be published to

my SlideShare (mikegil)

Mike Gilronan

[email protected]

- mikegil.typepad.com

- @mikegil

facebook.com/McGladreyTech

twitter.com/McGladreyTech

twitter.com/McGladreyERP

twitter.com/McGladreyCRM

mailto:[email protected]

And by your participation… Thank you!

Join us for the raffle & SharePintfollowing the last session


Thank You!!!Please Don’t Forget:

• Sponsors

• Evaluations

62


This document contains general information, may be based on authorities that are subject to change, and is not a substitute for professional advice

or services. This document does not constitute assurance, tax, consulting, business, financial, investment, legal or other professional advice, and

you should consult a qualified professional advisor before taking any action based on the information herein. McGladrey LLP, its affiliates and

related entities are not responsible for any loss resulting from or relating to reliance on this document by any person.

McGladrey LLP is an Iowa limited liability partnership and the U.S. member firm of RSM International, a global network of independent accounting,

tax and consulting firms. The member firms of RSM International collaborate to provide services to global clients, but are separate and distinct legal

entities that cannot obligate each other. Each member firm is responsible only for its own acts and omissions, and not those of any other party.

McGladrey®, the McGladrey logo, the McGladrey Classic logo, The power of being understood®, Power comes from being understood®, and

Experience the power of being understood® are registered trademarks of McGladrey LLP.

© 2013 McGladrey LLP. All Rights Reserved.

McGladrey LLP is the U.S. member of the RSM International (“RSMI”) network of independent accounting, tax and consulting

firms. The member firms of RSMI collaborate to provide services to global clients, but are separate and distinct legal entities

which cannot obligate each other. Each member firm is responsible only for its own acts and omissions, and not those of any

other party.

McGladrey, the McGladrey signature, The McGladrey Classic logo, The power of being understood, Power comes from being

understood and Experience the power of being understood are trademarks of McGladrey LLP.

© 2012 McGladrey LLP. All Rights Reserved.

McGladrey LLP

800.274.3978

www.mcgladrey.com

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How to talk to your cfo about share point - spsnh