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How to Reimagine Your Business and Reach Your Full Potential

How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

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Page 1: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

How to Reimagine Your Business and Reach Your Full Potential

Page 2: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Tricia Huebner

Director of Corporate Training Certified Business Coach EMyth

Neil Christiansen

CEO of Capital Financial Network Certified EMyth Business Coach CEO of Evolve Coaching Group

Presenters

Page 3: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Question

What is the state of your

business?

Page 4: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Hitting the Wall

My business leaves me feeling less happy and less in control of my life.

My hard work doesn't lead to increased profits.

The business never grows as fast as it could.

Page 5: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Get more control and happiness in your business.

Hit your profit targets.

Achieve real and sustained growth

What We’ll Discuss Concrete and actionable next steps to help you...

Page 6: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan
Page 7: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

State of the Business Owner 2013 The Pulse of Small and Midsize Business

Page 8: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

About the Study

Over 1,700 business owners responded to an in depth survey in early 2013. Companies from over

80 different countries participated, ranging from sole proprietors to those with hundreds of

employees, with an average revenue of $4.7M (US)

State of the Business Owner 2013 stateoftheowner.com

Page 9: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

State of the Business Owner 2013 stateoftheowner.com

Page 10: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan
Page 11: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Marketing and Sales Alignment

Only 37% of businesses said that their marketing effectively supported their sales

efforts

State of the Business Owner 2013 stateoftheowner.com

Page 12: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

The Technology Shift

61% of businesses said that they do not know how to effectively use online marketing

techniques

State of the Business Owner 2013 stateoftheowner.com

Page 13: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

The Need for Accountability

The number of businesses with results oriented

role descriptions increased by 33% in the last year

State of the Business Owner 2013 stateoftheowner.com

Page 14: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Financial Transparency

40% of businesses share no financial data with their employees

The fastest growing companies were sharing top-level financial data with their employees

State of the Business Owner 2013 stateoftheowner.com

Page 15: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Driving Blind?

30% of businesses take 15 days or longer to get

financial data at the end of the month

State of the Business Owner 2013 stateoftheowner.com

Page 16: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

State of the Business Owner 2013 stateoftheowner.com

Page 17: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Your Biggest Opportunity

The search for new growth in 2013 is the main source of optimism and frustration for business owners

State of the Business Owner 2013 stateoftheowner.com

Page 18: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

“Why” You Started Your Business

People start businesses in search of meaning, not money

State of the Business Owner 2013 stateoftheowner.com

Page 19: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

The Growth Paradox

State of the Business Owner 2013 stateoftheowner.com

Page 20: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

State of the Business Owner 2013 stateoftheowner.com

Page 21: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

The Ownership Stack

State of the Business Owner 2013 stateoftheowner.com

Page 22: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Sometimes More is More

Each element of the "stack" increases the odds of hitting your profit target by 6.6%

State of the Business Owner 2013 stateoftheowner.com

Page 23: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

The Application Gap

"There's a difference between knowing the path... and walking working the path." - Morpheus (revisited)

State of the Business Owner 2013 stateoftheowner.com

Page 24: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Control

State of the Business Owner 2013 stateoftheowner.com

Page 25: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Profits

64% more likely!

62% more likely!

84% more likely!

48% more likely!

State of the Business Owner 2013 stateoftheowner.com

Page 26: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Revenue Growth

10% faster *

B2B grew 79% faster

B2C grew 46% faster

State of the Business Owner 2013 stateoftheowner.com

Page 27: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

State of the Business Owner 2013 stateoftheowner.com

Page 28: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Putting SOBO Into Action

Need to get started? Vision & Values

Need control? Values, Ideal Customer Profile, Role Descriptions

Need happiness? Values, Role Descriptions, Repeat Sales Plan

Repeat Sales Plan, Revenue Plan, Ideal Customer Profile Need profits?

Need revenue? Ideal Customer, Marketing Plan & Metrics, Repeat Sales

State of the Business Owner 2013 stateoftheowner.com

Page 29: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

EMyth Business Development Model

© 2013 EMyth

Page 30: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

© 2013 EMyth

1 Gallup 2011 Infographic Source: Sharetronix

Page 31: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Committed v Compliant

© 2013 EMyth

Position Agreements are a powerful management tool that communicates

the results an employee is hired to achieve and transfers ownership of

those results to them.

Page 32: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Position Agreement vs Job Description

© 2013 EMyth

A written agreement between a manger and an employee that makes explicit the result the

employee is accountable for in that position and the standards necessary to produce that result.

VS

A job description – the unsatisfactory but common alternative – that is often just a glorified “to do” list that is an organizational formality than a document

which service a greater purpose.

Page 33: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Two Types of Position Agreements

© 2012 EMyth

Managerial: Includes the result statements for all direct reports and a greater percentage of strategic work. Non-Managerial: Format used for employees that are not supervising others and have a greater percentage of tactical work.

Page 34: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Elements of a Position Agreement

© 2013 EMyth

Position Identification and Results Statement

Work Listing: Strategic & Tactical

Standards (Position specific & Company-wide)

Signatures Page

Page 35: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Results Statements (Why) Tells an employee why their position exists and it’s connection to the achievement of the company’s vision.

© 2012 EMyth

Page 36: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

© 2012 EMyth

Even the CEO/President

must have a Position

Agreement

Page 37: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Position Identification and Result Statement

© 2013 EMyth

Page 38: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

The Work Listing (What)

© 2013 EMyth

Page 39: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

This is a conceptual framework to spark your thinking. The actual implementation depends upon many factors, including: business model, workforce, industry, etc.

© 2013 EMyth

Strategic

Page 40: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Sample Work Listing for

Managerial Agreement

© 2013 EMyth

Page 41: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Standards (How)

Standards indicate how the work should be done… behavior, attitude, brand promise.

© 2012 EMyth

Page 42: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

© 2012 EMyth

Page 43: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

© 2012 EMyth

Page 44: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Tricia Huebner

Director of Corporate Training Certified Business Coach EMyth

Neil Christiansen

CEO of Capital Financial Network Certified EMyth Business Coach CEO of Evolve Coaching Group

Q&A

Page 45: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Implementation Checklist

Review vision, values, and brand promise. Review organizational chart and create clear result statements

from the top down for each position in the company. Review existing job descriptions as reference and redraft as

Position Agreements. Meet as a management team to discuss possible

questions/concerns and responses. Make announcement at a company or division meeting. Meet with employees during weekly development meetings to

discuss and sign their Position Agreements. Review and revise Position Agreements periodically.

© 2012 EMyth

Page 46: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Next Steps

[email protected]

© 2013 EMyth

Get the fu l l State of The Business Owner Repor t

The EMyth Posi t ion Agreement Process

A Free 1-hour Bus iness Consul ta t ion

Page 47: How to Reimagine Your Business and Reach Your Full Potential · Values, Ideal Customer Profile, Role Descriptions . Need happiness? Values, Role Descriptions, Repeat Sales Plan

Thank You!

© 2013 EMyth

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