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CompassPropertyManagement230S.BemistonAveSuite1100Clayton,MO63105Phone314.590.3135
HOW TO PAY YOUR RENT
1. YoumaypayusingMoneyOrderbymailingorhanddeliveringtothemainofficeat230S.BemistonAve,Suite1100,Clayton,MO63105.
a. FILLYOURMONEYORDEROUTCOMPLETELYandkeepthereceiptstubforyourrecords!Thisisextremelyimportanttopreventmoneyorderlossortheftandisforyourprotection.Rememberamoneyorderisthesameascash.Theonlywaytomakeaclaimonalostorstolenmoneyorderiswiththereceiptstubattachedtoyourmoneyorder.Immediatelyfileaclaimwithwhoeveryourpurchasedthemoneyorderwithifyourfindyourmoneyordermissing.Seepage2forexamplesonhowtofilloutyourmoneyorder.Nomoneyorderwillbereceivedifnotcompletelyfilledoutbyyou.Besuretoreceiveanemailreceiptfromyourtenantportaloraprintedreceiptsignedbythepersonwhoreceivedit.
2. YoumaypayusingPayNearMe($3.99fee)usingyourpaycode.Thisoptionisbestforthosethatwouldliketopaycash.Thisiscreditedtoyourtenantledgerwithin30minutes.Youwillfindyourpaycodeinyourtenantportalunder“Setupautopay”.Ifyoudonothaveaccesstothisbuttonbesuretorequestaccessbyaddingataskorcontactingyourpropertymanager.Yourpaycodeisuniquetoyouandyouraccountandshouldnotbesharedwithothers.PayNearMeisavailableatselectlocationsofCVS,7-11,AceCashExpressandCasey’sGeneralStore.
3. PayOnlinewithyourtenantportal.Youshouldhavereceivedanemailtosignupforyourtenantportal,ifyouhavenotyoucansignuponyourownbyfollowingthestepsonpage2orcontactingofficestaff.Onceyouareloggedintoyourportal,youmaymakeonetimepaymentsorsetupautopayonweekly,biweeklyormonthlybasis.Itiscompletelyfreetopayonlineusingyourcheckingaccount.Youwillneedyourcheckingaccountnumberandroutingnumbertocompletethetransaction.Rememberthistransactioncantakeseveraldays(typically3bankdaysifpaymentmadebefore6pm)tocompleteandfundsmustremainavailableinyouraccountuntildrawnotherwisethetransactionwillcomebackasinsufficientfunds.Certainaccountsarenotpermittedduetothetypeofaccountstheyare(i.e.childsupportaccounts)checkwithyourbankifyouhaveanyquestions.
4. Ifyouarenottechsavvyandwouldliketosetupautomaticdrafts.PleasesetupanappointmentwithyourmanagertosignanEFTauthorizationformandsetupautomaticpayments.
CASHwillneverbeaccepted.Ifpayinginperson,alwaysmakesuretoreceiveyourprintedreceiptsignedbythepersonwhoreceivedyourpaymentoremailreceiptsentbydonotreply@managebuilding.com.
Page2
SIGNINGUPFORYOURTENANTPORTAL
Step1 GotoCompassmgt.comStep2
Step3
Step4 Fillouttheform
*Ifyoudonotseeyourpropertycontactthemainofficeorpropertymanagerforfurtherinstructions.
Page3
How to fill out your Money Order
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ALWAYSKEEPYOURRECEIPTSTUBFORYOURRECORDSANDINCASEACLAIMNEEDSTOBEFILED!