How to Measure Competition

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    Which industry is more

    competitiveBeverages like soft drinks (Coke andPepsi), - Dabur

    Milk: Nestle, Britannia, Amul, motherdairy, vishaka, Paras

    Health drinks (Complan, Horlicks, Boost) Modi, CEAT, Dunlop, Good Year,Brigestone, Michelin India

    Microsoft vs. Apple (Operating system)0r Airrbus and Boeing in (Aircraftindustry)

    Binani, Ultratech, Ambuja, ACC, IndiaCements, Madras cements, JK cements,Lafarge India

    Nestle and Cadbury in chocolate market Mars, Hershey, Nestle, Kraft foods and

    Cadbury in GermanyNestle and Hindustan Unilever in Coffeesegment

    France Unilever, Colgate-Palmolive,Henkel and Procter and Gamble fordetergent in France

    Google vs. Bing

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    Behavioral Approach Intent of Top management team

    Compete in open market

    Collude and fix the market especially in multi marketcompetition

    Intent reflected in activities

    Intent can be measured through

    - Competitive Intelligence/ Competitive Orientation

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    Firms ability to act and respond would be reflected incompetitive activities it takes

    Hence, intensity of competition can be measured fromcompetitive dynamics theory by virtue of focusing oncertain competitive (generally market based activities)

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    Measuring competition: By virtue of activity or

    actionFerrier, Smith and Grin Behavioral Theory

    of Competitive dynamics

    Focus on five types of activities

    Pricing action rebate, discount

    Marketing action promote, distribute, campaign

    Capacity action expand, boost output

    Legal action sue, litigate, infringement copy right

    infringement, defaming competitor by virtue of ads Signaling action: True or false promises, vows, seeks,

    aims

    Language wars

    Spying (not generally visible)

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    Oracle hiring detective agency to spy on Microsoft

    Detective agency stole two laptops to obtain certaindata for the bribe of $ 1, 200

    P&G hired competitive intelligence consulting firm togain information on hair care business of Unilever

    Luxury goods retailer hired Deloitte and Touch whichprovided consultancy in computer forensics

    They entered as repairmen in closed offices to copyhard drives of three key employees

    In India, information on sales figure

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    Based on these parameters Total competitive activity

    Speed of response of competitive activity

    Sony video games vs. Microsoft 2 days

    New version Car earlier 3-5 years now just 20 months

    Action repertoire simplicity: share or proportion of

    competitive actions in the particular action category pi

    2, where pi = proportion of one type of competitiveaction to total number of competitive actions.

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    Attack imitation: Similarity of moves Leading toinstitutionalization

    Competitive action speed: actual time gap betweenvarious strategic actions taken by a particular firm

    Strategic action announcement - implementationtime lag

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    Predicting cartel formation Tata Swach vs. Pureit

    Gujrat Ambuja, ACC cements and Ultratech Cements

    Meausring competitive activities For the last year i.e. 2011

    Competitive intensity: Average of total sum ofactivities taken by firms

    - Filter water 4 activities

    - Cement industry 0.2

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    Complexity of actions:

    - Distribution channel enhancement (tie ups with

    NGOs)- Brand promotion through health campaigns andcelebrity endorsement

    - Legal infringement for notifying false quality

    standards-Launch of new variants of purifier in low cost category

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    After calculation 0.25

    For cement industry 2.24

    Only capacity expansion decision and new variantcement launch by Gujrat Ambuja

    Attack Imitation

    - water purifier industry: capacity expansion

    announcement almost simultaneously, similar type ofhealth awareness promos

    -new variants both firms working on

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    Attack imitation is more visible in insurance andautomobile industry making a particular activityalmost critical success factor

    - sharing distribution resources of banks

    Cement industry capacity expansion

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    Competitive action speed

    - for water purifier 15 days

    - for cement industry more than 200 days

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    Growth measures and internal measures like efficiencynot considered

    Eg: technology transfer for process improvement, if oracquisition to gain complementary assets to buildcapabilities

    Poaching can have direct impact on competitive

    intensity

    If firms take more such activities, their performancewill improve and will have implication for

    competitiveness also

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    Magnitude of response not measured

    Eg: resource exhausted in capacity expansion orcelebrity endorsement, no more activities can be done

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    Strategic market based actions gap:

    - In strategic: consider other activities across value

    chain which can have direct impact oncompetitiveness of the firm

    In water purifier industry the gap was 2 on an averageand in cement gap was 3.8

    Magnitude of activity: Assign weights to activities

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