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DELIGHT YOUR CUSTOMERS WITH DOCUSIGN How-To Guide
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN HOW-TO GUIDE
DELIGHT CUSTOMERS BY DELIVERING EXCELLENT CUSTOMER EXPERIENCE A seismic business shift is underway Itrsquos no longer sufficient to differentiate merely on the basis of product features and price Today customer experience (CX) is more important than ever
Deliver excellent CX and your customers (as well as buyers employees suppliers and vendors) will reward you with positive press and loyalty helping your company grow and prosper
CX can be challenging to implement and DocuSign makes it a lot easier In this eBook wersquoll talk about four best practices to delight customers and how DocuSign can help you realise them
copy 2016 DocuSign
CUSTOMER EXPERIENCE IS YOUR
ONLYDIFFERENTIATORrdquo1
- Inccom
WALKER STUDY IMPORTANCE TO BUSINESS STRATEGY2
20 Price
43 Experience
37 Products
16 Price
50 Experience 34
Products
Today 2020
out of 100 points
copy 2016 DocuSign
SEE HOW COMPANIES THAT ADOPT DOCUSIGN IMPROVE CX SIGNIFICANTLY
When it comes to delivering stellar CX speed counts but itrsquos not the only thing
MORE THAN 225000 COMPANIES USE DOCUSIGN TO IMPROVE CUSTOMER EXPERIENCE BY
bull Saving their customers time with digital transactions instead of paper-based processes
bull Supporting any method of approval including in-person web-based mobile and remote signing
bull Simplifying complex business processes by integrating electronic signature into existing systems and workflows
copy 2016 DocuSign
WE HAVE SAVED AROUND euro30000 PER YEAR BUT THE MOST IMPORTANT BENEFITS ARE THE TIME SAVINGS MAKING THE MOST OF OUR SALES PEOPLESrsquo TIME AND PROVIDING A REALLY GOOD EXPERIENCE TO OUR CUSTOMERSrdquo - Paacuteginas Amarillas
ITrsquoS A FANTASTIC UNIQUE SELLING POINT FOR US TO HAVE AND A POINT OF DIFFERENTIATION IN TERMS OF THE SERVICE WE OFFER RATHER THAN SPENDING TIME CHASING SIGNED ORDER FORMS WErsquoRE NOW ABLE TO SPEND MORE TIME SUPPORTING OUR CUSTOMERS AND GETTING NEW BUSINESSrdquo - USB2U
THE IMPROVED USER EXPERIENCE PROVIDES US WITH A UNIQUE SELLING POINT THAT GIVES REED A COMPETITIVE EDGE WHEN PROSPECTING CLIENTSrdquo - REED
ACHIEVE FOUR KEY CUSTOMER EXPERIENCE BEST PRACTICES USING DOCUSIGN
Sometimes itrsquos hard to know where to invest time and resources in a CX program to get the highest return These best practices can help you set priorities and guide your decisions
bull Create a customer-centric digital CX vision
bull Pre-empt customer problems by offering seamless self-service
bull Gain greater visibility into business operations and better measure success
bull Provide consistent CX no matter how customers interact with you
copy 2016 DocuSign
DOCUSIGN HELPS OUR CUSTOMERS IMPROVE THEIR BUSINESS PROCESSES AND INCREASE PRODUCTIVITYrdquo - Microsoft
WE HAVE HAD PEOPLE ACTUALLY TAKE THE TIME TO REACH OUT TO US AND THANK US FOR THE PROCESSrdquo - Fortune 500 Pharmaceutical Company
1 CREATE A CUSTOMER-CENTRIC DIGITAL CX VISION Digital transformation Just say the words and Digital Heroes are stepping up with new initiatives Thatrsquos great because digitised business processes are the foundation of exceptional CX
Fortunately DocuSign fits right into a digital transformation vision In fact you should ensure your vision statement includes enabling customers to complete transactions simply quickly and securely DocuSign supports each of these goals
bull Simple Signers and senders just log in and follow the prompts to easily approve and sign documents anywhere anytime
bull Quick Transactions are conducted and documents completed instantly at the click of a button
bull Secure Signers can be authenticated using one of four methods and information is encrypted
copy 2016 DocuSign
24[OF RESPONDENTS] WANT MORE DIGITAL
INTERACTIONS THAN CURRENTLY OFFERED BY PROVIDERSrdquo3
- Accenture
ITrsquoS EASY AND FAST FOR SIGNERS AND IT HAS NOTICEABLY ACCELERATED OUR BUSINESSrdquo - Salesforce
2 PRE-EMPT CUSTOMER PROBLEMS BY OFFERING SEAMLESS SELF-SERVICE Why not eliminate potential snags before they create customer problems With DocuSign you can avoid phone tag emails texts and faxes along with the delays they cause
WITH DOCUSIGN YOUR CUSTOMERS CAN
bull Access view download print (if desired) sign and send documents in a few clicks
bull Use text-to-speech capabilities to improve accessibility
bull Approve documents in their language of choice
copy 2016 DocuSign
THERE IS A PROVEN INCREASE IN USE AND OUR CLIENTS HAVE POSITIVE FEEDBACK ON HOW DOCUSIGN AND LINKEDIN WORK TOGETHER SO I ANTICIPATE THAT THIS COOPERATION WILL ONLY INTENSIFY AND BE STRENGTHENEDrdquo - LinkedIn Benelux
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN HOW-TO GUIDE
DELIGHT CUSTOMERS BY DELIVERING EXCELLENT CUSTOMER EXPERIENCE A seismic business shift is underway Itrsquos no longer sufficient to differentiate merely on the basis of product features and price Today customer experience (CX) is more important than ever
Deliver excellent CX and your customers (as well as buyers employees suppliers and vendors) will reward you with positive press and loyalty helping your company grow and prosper
CX can be challenging to implement and DocuSign makes it a lot easier In this eBook wersquoll talk about four best practices to delight customers and how DocuSign can help you realise them
copy 2016 DocuSign
CUSTOMER EXPERIENCE IS YOUR
ONLYDIFFERENTIATORrdquo1
- Inccom
WALKER STUDY IMPORTANCE TO BUSINESS STRATEGY2
20 Price
43 Experience
37 Products
16 Price
50 Experience 34
Products
Today 2020
out of 100 points
copy 2016 DocuSign
SEE HOW COMPANIES THAT ADOPT DOCUSIGN IMPROVE CX SIGNIFICANTLY
When it comes to delivering stellar CX speed counts but itrsquos not the only thing
MORE THAN 225000 COMPANIES USE DOCUSIGN TO IMPROVE CUSTOMER EXPERIENCE BY
bull Saving their customers time with digital transactions instead of paper-based processes
bull Supporting any method of approval including in-person web-based mobile and remote signing
bull Simplifying complex business processes by integrating electronic signature into existing systems and workflows
copy 2016 DocuSign
WE HAVE SAVED AROUND euro30000 PER YEAR BUT THE MOST IMPORTANT BENEFITS ARE THE TIME SAVINGS MAKING THE MOST OF OUR SALES PEOPLESrsquo TIME AND PROVIDING A REALLY GOOD EXPERIENCE TO OUR CUSTOMERSrdquo - Paacuteginas Amarillas
ITrsquoS A FANTASTIC UNIQUE SELLING POINT FOR US TO HAVE AND A POINT OF DIFFERENTIATION IN TERMS OF THE SERVICE WE OFFER RATHER THAN SPENDING TIME CHASING SIGNED ORDER FORMS WErsquoRE NOW ABLE TO SPEND MORE TIME SUPPORTING OUR CUSTOMERS AND GETTING NEW BUSINESSrdquo - USB2U
THE IMPROVED USER EXPERIENCE PROVIDES US WITH A UNIQUE SELLING POINT THAT GIVES REED A COMPETITIVE EDGE WHEN PROSPECTING CLIENTSrdquo - REED
ACHIEVE FOUR KEY CUSTOMER EXPERIENCE BEST PRACTICES USING DOCUSIGN
Sometimes itrsquos hard to know where to invest time and resources in a CX program to get the highest return These best practices can help you set priorities and guide your decisions
bull Create a customer-centric digital CX vision
bull Pre-empt customer problems by offering seamless self-service
bull Gain greater visibility into business operations and better measure success
bull Provide consistent CX no matter how customers interact with you
copy 2016 DocuSign
DOCUSIGN HELPS OUR CUSTOMERS IMPROVE THEIR BUSINESS PROCESSES AND INCREASE PRODUCTIVITYrdquo - Microsoft
WE HAVE HAD PEOPLE ACTUALLY TAKE THE TIME TO REACH OUT TO US AND THANK US FOR THE PROCESSrdquo - Fortune 500 Pharmaceutical Company
1 CREATE A CUSTOMER-CENTRIC DIGITAL CX VISION Digital transformation Just say the words and Digital Heroes are stepping up with new initiatives Thatrsquos great because digitised business processes are the foundation of exceptional CX
Fortunately DocuSign fits right into a digital transformation vision In fact you should ensure your vision statement includes enabling customers to complete transactions simply quickly and securely DocuSign supports each of these goals
bull Simple Signers and senders just log in and follow the prompts to easily approve and sign documents anywhere anytime
bull Quick Transactions are conducted and documents completed instantly at the click of a button
bull Secure Signers can be authenticated using one of four methods and information is encrypted
copy 2016 DocuSign
24[OF RESPONDENTS] WANT MORE DIGITAL
INTERACTIONS THAN CURRENTLY OFFERED BY PROVIDERSrdquo3
- Accenture
ITrsquoS EASY AND FAST FOR SIGNERS AND IT HAS NOTICEABLY ACCELERATED OUR BUSINESSrdquo - Salesforce
2 PRE-EMPT CUSTOMER PROBLEMS BY OFFERING SEAMLESS SELF-SERVICE Why not eliminate potential snags before they create customer problems With DocuSign you can avoid phone tag emails texts and faxes along with the delays they cause
WITH DOCUSIGN YOUR CUSTOMERS CAN
bull Access view download print (if desired) sign and send documents in a few clicks
bull Use text-to-speech capabilities to improve accessibility
bull Approve documents in their language of choice
copy 2016 DocuSign
THERE IS A PROVEN INCREASE IN USE AND OUR CLIENTS HAVE POSITIVE FEEDBACK ON HOW DOCUSIGN AND LINKEDIN WORK TOGETHER SO I ANTICIPATE THAT THIS COOPERATION WILL ONLY INTENSIFY AND BE STRENGTHENEDrdquo - LinkedIn Benelux
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
DELIGHT CUSTOMERS BY DELIVERING EXCELLENT CUSTOMER EXPERIENCE A seismic business shift is underway Itrsquos no longer sufficient to differentiate merely on the basis of product features and price Today customer experience (CX) is more important than ever
Deliver excellent CX and your customers (as well as buyers employees suppliers and vendors) will reward you with positive press and loyalty helping your company grow and prosper
CX can be challenging to implement and DocuSign makes it a lot easier In this eBook wersquoll talk about four best practices to delight customers and how DocuSign can help you realise them
copy 2016 DocuSign
CUSTOMER EXPERIENCE IS YOUR
ONLYDIFFERENTIATORrdquo1
- Inccom
WALKER STUDY IMPORTANCE TO BUSINESS STRATEGY2
20 Price
43 Experience
37 Products
16 Price
50 Experience 34
Products
Today 2020
out of 100 points
copy 2016 DocuSign
SEE HOW COMPANIES THAT ADOPT DOCUSIGN IMPROVE CX SIGNIFICANTLY
When it comes to delivering stellar CX speed counts but itrsquos not the only thing
MORE THAN 225000 COMPANIES USE DOCUSIGN TO IMPROVE CUSTOMER EXPERIENCE BY
bull Saving their customers time with digital transactions instead of paper-based processes
bull Supporting any method of approval including in-person web-based mobile and remote signing
bull Simplifying complex business processes by integrating electronic signature into existing systems and workflows
copy 2016 DocuSign
WE HAVE SAVED AROUND euro30000 PER YEAR BUT THE MOST IMPORTANT BENEFITS ARE THE TIME SAVINGS MAKING THE MOST OF OUR SALES PEOPLESrsquo TIME AND PROVIDING A REALLY GOOD EXPERIENCE TO OUR CUSTOMERSrdquo - Paacuteginas Amarillas
ITrsquoS A FANTASTIC UNIQUE SELLING POINT FOR US TO HAVE AND A POINT OF DIFFERENTIATION IN TERMS OF THE SERVICE WE OFFER RATHER THAN SPENDING TIME CHASING SIGNED ORDER FORMS WErsquoRE NOW ABLE TO SPEND MORE TIME SUPPORTING OUR CUSTOMERS AND GETTING NEW BUSINESSrdquo - USB2U
THE IMPROVED USER EXPERIENCE PROVIDES US WITH A UNIQUE SELLING POINT THAT GIVES REED A COMPETITIVE EDGE WHEN PROSPECTING CLIENTSrdquo - REED
ACHIEVE FOUR KEY CUSTOMER EXPERIENCE BEST PRACTICES USING DOCUSIGN
Sometimes itrsquos hard to know where to invest time and resources in a CX program to get the highest return These best practices can help you set priorities and guide your decisions
bull Create a customer-centric digital CX vision
bull Pre-empt customer problems by offering seamless self-service
bull Gain greater visibility into business operations and better measure success
bull Provide consistent CX no matter how customers interact with you
copy 2016 DocuSign
DOCUSIGN HELPS OUR CUSTOMERS IMPROVE THEIR BUSINESS PROCESSES AND INCREASE PRODUCTIVITYrdquo - Microsoft
WE HAVE HAD PEOPLE ACTUALLY TAKE THE TIME TO REACH OUT TO US AND THANK US FOR THE PROCESSrdquo - Fortune 500 Pharmaceutical Company
1 CREATE A CUSTOMER-CENTRIC DIGITAL CX VISION Digital transformation Just say the words and Digital Heroes are stepping up with new initiatives Thatrsquos great because digitised business processes are the foundation of exceptional CX
Fortunately DocuSign fits right into a digital transformation vision In fact you should ensure your vision statement includes enabling customers to complete transactions simply quickly and securely DocuSign supports each of these goals
bull Simple Signers and senders just log in and follow the prompts to easily approve and sign documents anywhere anytime
bull Quick Transactions are conducted and documents completed instantly at the click of a button
bull Secure Signers can be authenticated using one of four methods and information is encrypted
copy 2016 DocuSign
24[OF RESPONDENTS] WANT MORE DIGITAL
INTERACTIONS THAN CURRENTLY OFFERED BY PROVIDERSrdquo3
- Accenture
ITrsquoS EASY AND FAST FOR SIGNERS AND IT HAS NOTICEABLY ACCELERATED OUR BUSINESSrdquo - Salesforce
2 PRE-EMPT CUSTOMER PROBLEMS BY OFFERING SEAMLESS SELF-SERVICE Why not eliminate potential snags before they create customer problems With DocuSign you can avoid phone tag emails texts and faxes along with the delays they cause
WITH DOCUSIGN YOUR CUSTOMERS CAN
bull Access view download print (if desired) sign and send documents in a few clicks
bull Use text-to-speech capabilities to improve accessibility
bull Approve documents in their language of choice
copy 2016 DocuSign
THERE IS A PROVEN INCREASE IN USE AND OUR CLIENTS HAVE POSITIVE FEEDBACK ON HOW DOCUSIGN AND LINKEDIN WORK TOGETHER SO I ANTICIPATE THAT THIS COOPERATION WILL ONLY INTENSIFY AND BE STRENGTHENEDrdquo - LinkedIn Benelux
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
CUSTOMER EXPERIENCE IS YOUR
ONLYDIFFERENTIATORrdquo1
- Inccom
WALKER STUDY IMPORTANCE TO BUSINESS STRATEGY2
20 Price
43 Experience
37 Products
16 Price
50 Experience 34
Products
Today 2020
out of 100 points
copy 2016 DocuSign
SEE HOW COMPANIES THAT ADOPT DOCUSIGN IMPROVE CX SIGNIFICANTLY
When it comes to delivering stellar CX speed counts but itrsquos not the only thing
MORE THAN 225000 COMPANIES USE DOCUSIGN TO IMPROVE CUSTOMER EXPERIENCE BY
bull Saving their customers time with digital transactions instead of paper-based processes
bull Supporting any method of approval including in-person web-based mobile and remote signing
bull Simplifying complex business processes by integrating electronic signature into existing systems and workflows
copy 2016 DocuSign
WE HAVE SAVED AROUND euro30000 PER YEAR BUT THE MOST IMPORTANT BENEFITS ARE THE TIME SAVINGS MAKING THE MOST OF OUR SALES PEOPLESrsquo TIME AND PROVIDING A REALLY GOOD EXPERIENCE TO OUR CUSTOMERSrdquo - Paacuteginas Amarillas
ITrsquoS A FANTASTIC UNIQUE SELLING POINT FOR US TO HAVE AND A POINT OF DIFFERENTIATION IN TERMS OF THE SERVICE WE OFFER RATHER THAN SPENDING TIME CHASING SIGNED ORDER FORMS WErsquoRE NOW ABLE TO SPEND MORE TIME SUPPORTING OUR CUSTOMERS AND GETTING NEW BUSINESSrdquo - USB2U
THE IMPROVED USER EXPERIENCE PROVIDES US WITH A UNIQUE SELLING POINT THAT GIVES REED A COMPETITIVE EDGE WHEN PROSPECTING CLIENTSrdquo - REED
ACHIEVE FOUR KEY CUSTOMER EXPERIENCE BEST PRACTICES USING DOCUSIGN
Sometimes itrsquos hard to know where to invest time and resources in a CX program to get the highest return These best practices can help you set priorities and guide your decisions
bull Create a customer-centric digital CX vision
bull Pre-empt customer problems by offering seamless self-service
bull Gain greater visibility into business operations and better measure success
bull Provide consistent CX no matter how customers interact with you
copy 2016 DocuSign
DOCUSIGN HELPS OUR CUSTOMERS IMPROVE THEIR BUSINESS PROCESSES AND INCREASE PRODUCTIVITYrdquo - Microsoft
WE HAVE HAD PEOPLE ACTUALLY TAKE THE TIME TO REACH OUT TO US AND THANK US FOR THE PROCESSrdquo - Fortune 500 Pharmaceutical Company
1 CREATE A CUSTOMER-CENTRIC DIGITAL CX VISION Digital transformation Just say the words and Digital Heroes are stepping up with new initiatives Thatrsquos great because digitised business processes are the foundation of exceptional CX
Fortunately DocuSign fits right into a digital transformation vision In fact you should ensure your vision statement includes enabling customers to complete transactions simply quickly and securely DocuSign supports each of these goals
bull Simple Signers and senders just log in and follow the prompts to easily approve and sign documents anywhere anytime
bull Quick Transactions are conducted and documents completed instantly at the click of a button
bull Secure Signers can be authenticated using one of four methods and information is encrypted
copy 2016 DocuSign
24[OF RESPONDENTS] WANT MORE DIGITAL
INTERACTIONS THAN CURRENTLY OFFERED BY PROVIDERSrdquo3
- Accenture
ITrsquoS EASY AND FAST FOR SIGNERS AND IT HAS NOTICEABLY ACCELERATED OUR BUSINESSrdquo - Salesforce
2 PRE-EMPT CUSTOMER PROBLEMS BY OFFERING SEAMLESS SELF-SERVICE Why not eliminate potential snags before they create customer problems With DocuSign you can avoid phone tag emails texts and faxes along with the delays they cause
WITH DOCUSIGN YOUR CUSTOMERS CAN
bull Access view download print (if desired) sign and send documents in a few clicks
bull Use text-to-speech capabilities to improve accessibility
bull Approve documents in their language of choice
copy 2016 DocuSign
THERE IS A PROVEN INCREASE IN USE AND OUR CLIENTS HAVE POSITIVE FEEDBACK ON HOW DOCUSIGN AND LINKEDIN WORK TOGETHER SO I ANTICIPATE THAT THIS COOPERATION WILL ONLY INTENSIFY AND BE STRENGTHENEDrdquo - LinkedIn Benelux
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
WALKER STUDY IMPORTANCE TO BUSINESS STRATEGY2
20 Price
43 Experience
37 Products
16 Price
50 Experience 34
Products
Today 2020
out of 100 points
copy 2016 DocuSign
SEE HOW COMPANIES THAT ADOPT DOCUSIGN IMPROVE CX SIGNIFICANTLY
When it comes to delivering stellar CX speed counts but itrsquos not the only thing
MORE THAN 225000 COMPANIES USE DOCUSIGN TO IMPROVE CUSTOMER EXPERIENCE BY
bull Saving their customers time with digital transactions instead of paper-based processes
bull Supporting any method of approval including in-person web-based mobile and remote signing
bull Simplifying complex business processes by integrating electronic signature into existing systems and workflows
copy 2016 DocuSign
WE HAVE SAVED AROUND euro30000 PER YEAR BUT THE MOST IMPORTANT BENEFITS ARE THE TIME SAVINGS MAKING THE MOST OF OUR SALES PEOPLESrsquo TIME AND PROVIDING A REALLY GOOD EXPERIENCE TO OUR CUSTOMERSrdquo - Paacuteginas Amarillas
ITrsquoS A FANTASTIC UNIQUE SELLING POINT FOR US TO HAVE AND A POINT OF DIFFERENTIATION IN TERMS OF THE SERVICE WE OFFER RATHER THAN SPENDING TIME CHASING SIGNED ORDER FORMS WErsquoRE NOW ABLE TO SPEND MORE TIME SUPPORTING OUR CUSTOMERS AND GETTING NEW BUSINESSrdquo - USB2U
THE IMPROVED USER EXPERIENCE PROVIDES US WITH A UNIQUE SELLING POINT THAT GIVES REED A COMPETITIVE EDGE WHEN PROSPECTING CLIENTSrdquo - REED
ACHIEVE FOUR KEY CUSTOMER EXPERIENCE BEST PRACTICES USING DOCUSIGN
Sometimes itrsquos hard to know where to invest time and resources in a CX program to get the highest return These best practices can help you set priorities and guide your decisions
bull Create a customer-centric digital CX vision
bull Pre-empt customer problems by offering seamless self-service
bull Gain greater visibility into business operations and better measure success
bull Provide consistent CX no matter how customers interact with you
copy 2016 DocuSign
DOCUSIGN HELPS OUR CUSTOMERS IMPROVE THEIR BUSINESS PROCESSES AND INCREASE PRODUCTIVITYrdquo - Microsoft
WE HAVE HAD PEOPLE ACTUALLY TAKE THE TIME TO REACH OUT TO US AND THANK US FOR THE PROCESSrdquo - Fortune 500 Pharmaceutical Company
1 CREATE A CUSTOMER-CENTRIC DIGITAL CX VISION Digital transformation Just say the words and Digital Heroes are stepping up with new initiatives Thatrsquos great because digitised business processes are the foundation of exceptional CX
Fortunately DocuSign fits right into a digital transformation vision In fact you should ensure your vision statement includes enabling customers to complete transactions simply quickly and securely DocuSign supports each of these goals
bull Simple Signers and senders just log in and follow the prompts to easily approve and sign documents anywhere anytime
bull Quick Transactions are conducted and documents completed instantly at the click of a button
bull Secure Signers can be authenticated using one of four methods and information is encrypted
copy 2016 DocuSign
24[OF RESPONDENTS] WANT MORE DIGITAL
INTERACTIONS THAN CURRENTLY OFFERED BY PROVIDERSrdquo3
- Accenture
ITrsquoS EASY AND FAST FOR SIGNERS AND IT HAS NOTICEABLY ACCELERATED OUR BUSINESSrdquo - Salesforce
2 PRE-EMPT CUSTOMER PROBLEMS BY OFFERING SEAMLESS SELF-SERVICE Why not eliminate potential snags before they create customer problems With DocuSign you can avoid phone tag emails texts and faxes along with the delays they cause
WITH DOCUSIGN YOUR CUSTOMERS CAN
bull Access view download print (if desired) sign and send documents in a few clicks
bull Use text-to-speech capabilities to improve accessibility
bull Approve documents in their language of choice
copy 2016 DocuSign
THERE IS A PROVEN INCREASE IN USE AND OUR CLIENTS HAVE POSITIVE FEEDBACK ON HOW DOCUSIGN AND LINKEDIN WORK TOGETHER SO I ANTICIPATE THAT THIS COOPERATION WILL ONLY INTENSIFY AND BE STRENGTHENEDrdquo - LinkedIn Benelux
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
SEE HOW COMPANIES THAT ADOPT DOCUSIGN IMPROVE CX SIGNIFICANTLY
When it comes to delivering stellar CX speed counts but itrsquos not the only thing
MORE THAN 225000 COMPANIES USE DOCUSIGN TO IMPROVE CUSTOMER EXPERIENCE BY
bull Saving their customers time with digital transactions instead of paper-based processes
bull Supporting any method of approval including in-person web-based mobile and remote signing
bull Simplifying complex business processes by integrating electronic signature into existing systems and workflows
copy 2016 DocuSign
WE HAVE SAVED AROUND euro30000 PER YEAR BUT THE MOST IMPORTANT BENEFITS ARE THE TIME SAVINGS MAKING THE MOST OF OUR SALES PEOPLESrsquo TIME AND PROVIDING A REALLY GOOD EXPERIENCE TO OUR CUSTOMERSrdquo - Paacuteginas Amarillas
ITrsquoS A FANTASTIC UNIQUE SELLING POINT FOR US TO HAVE AND A POINT OF DIFFERENTIATION IN TERMS OF THE SERVICE WE OFFER RATHER THAN SPENDING TIME CHASING SIGNED ORDER FORMS WErsquoRE NOW ABLE TO SPEND MORE TIME SUPPORTING OUR CUSTOMERS AND GETTING NEW BUSINESSrdquo - USB2U
THE IMPROVED USER EXPERIENCE PROVIDES US WITH A UNIQUE SELLING POINT THAT GIVES REED A COMPETITIVE EDGE WHEN PROSPECTING CLIENTSrdquo - REED
ACHIEVE FOUR KEY CUSTOMER EXPERIENCE BEST PRACTICES USING DOCUSIGN
Sometimes itrsquos hard to know where to invest time and resources in a CX program to get the highest return These best practices can help you set priorities and guide your decisions
bull Create a customer-centric digital CX vision
bull Pre-empt customer problems by offering seamless self-service
bull Gain greater visibility into business operations and better measure success
bull Provide consistent CX no matter how customers interact with you
copy 2016 DocuSign
DOCUSIGN HELPS OUR CUSTOMERS IMPROVE THEIR BUSINESS PROCESSES AND INCREASE PRODUCTIVITYrdquo - Microsoft
WE HAVE HAD PEOPLE ACTUALLY TAKE THE TIME TO REACH OUT TO US AND THANK US FOR THE PROCESSrdquo - Fortune 500 Pharmaceutical Company
1 CREATE A CUSTOMER-CENTRIC DIGITAL CX VISION Digital transformation Just say the words and Digital Heroes are stepping up with new initiatives Thatrsquos great because digitised business processes are the foundation of exceptional CX
Fortunately DocuSign fits right into a digital transformation vision In fact you should ensure your vision statement includes enabling customers to complete transactions simply quickly and securely DocuSign supports each of these goals
bull Simple Signers and senders just log in and follow the prompts to easily approve and sign documents anywhere anytime
bull Quick Transactions are conducted and documents completed instantly at the click of a button
bull Secure Signers can be authenticated using one of four methods and information is encrypted
copy 2016 DocuSign
24[OF RESPONDENTS] WANT MORE DIGITAL
INTERACTIONS THAN CURRENTLY OFFERED BY PROVIDERSrdquo3
- Accenture
ITrsquoS EASY AND FAST FOR SIGNERS AND IT HAS NOTICEABLY ACCELERATED OUR BUSINESSrdquo - Salesforce
2 PRE-EMPT CUSTOMER PROBLEMS BY OFFERING SEAMLESS SELF-SERVICE Why not eliminate potential snags before they create customer problems With DocuSign you can avoid phone tag emails texts and faxes along with the delays they cause
WITH DOCUSIGN YOUR CUSTOMERS CAN
bull Access view download print (if desired) sign and send documents in a few clicks
bull Use text-to-speech capabilities to improve accessibility
bull Approve documents in their language of choice
copy 2016 DocuSign
THERE IS A PROVEN INCREASE IN USE AND OUR CLIENTS HAVE POSITIVE FEEDBACK ON HOW DOCUSIGN AND LINKEDIN WORK TOGETHER SO I ANTICIPATE THAT THIS COOPERATION WILL ONLY INTENSIFY AND BE STRENGTHENEDrdquo - LinkedIn Benelux
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
WE HAVE SAVED AROUND euro30000 PER YEAR BUT THE MOST IMPORTANT BENEFITS ARE THE TIME SAVINGS MAKING THE MOST OF OUR SALES PEOPLESrsquo TIME AND PROVIDING A REALLY GOOD EXPERIENCE TO OUR CUSTOMERSrdquo - Paacuteginas Amarillas
ITrsquoS A FANTASTIC UNIQUE SELLING POINT FOR US TO HAVE AND A POINT OF DIFFERENTIATION IN TERMS OF THE SERVICE WE OFFER RATHER THAN SPENDING TIME CHASING SIGNED ORDER FORMS WErsquoRE NOW ABLE TO SPEND MORE TIME SUPPORTING OUR CUSTOMERS AND GETTING NEW BUSINESSrdquo - USB2U
THE IMPROVED USER EXPERIENCE PROVIDES US WITH A UNIQUE SELLING POINT THAT GIVES REED A COMPETITIVE EDGE WHEN PROSPECTING CLIENTSrdquo - REED
ACHIEVE FOUR KEY CUSTOMER EXPERIENCE BEST PRACTICES USING DOCUSIGN
Sometimes itrsquos hard to know where to invest time and resources in a CX program to get the highest return These best practices can help you set priorities and guide your decisions
bull Create a customer-centric digital CX vision
bull Pre-empt customer problems by offering seamless self-service
bull Gain greater visibility into business operations and better measure success
bull Provide consistent CX no matter how customers interact with you
copy 2016 DocuSign
DOCUSIGN HELPS OUR CUSTOMERS IMPROVE THEIR BUSINESS PROCESSES AND INCREASE PRODUCTIVITYrdquo - Microsoft
WE HAVE HAD PEOPLE ACTUALLY TAKE THE TIME TO REACH OUT TO US AND THANK US FOR THE PROCESSrdquo - Fortune 500 Pharmaceutical Company
1 CREATE A CUSTOMER-CENTRIC DIGITAL CX VISION Digital transformation Just say the words and Digital Heroes are stepping up with new initiatives Thatrsquos great because digitised business processes are the foundation of exceptional CX
Fortunately DocuSign fits right into a digital transformation vision In fact you should ensure your vision statement includes enabling customers to complete transactions simply quickly and securely DocuSign supports each of these goals
bull Simple Signers and senders just log in and follow the prompts to easily approve and sign documents anywhere anytime
bull Quick Transactions are conducted and documents completed instantly at the click of a button
bull Secure Signers can be authenticated using one of four methods and information is encrypted
copy 2016 DocuSign
24[OF RESPONDENTS] WANT MORE DIGITAL
INTERACTIONS THAN CURRENTLY OFFERED BY PROVIDERSrdquo3
- Accenture
ITrsquoS EASY AND FAST FOR SIGNERS AND IT HAS NOTICEABLY ACCELERATED OUR BUSINESSrdquo - Salesforce
2 PRE-EMPT CUSTOMER PROBLEMS BY OFFERING SEAMLESS SELF-SERVICE Why not eliminate potential snags before they create customer problems With DocuSign you can avoid phone tag emails texts and faxes along with the delays they cause
WITH DOCUSIGN YOUR CUSTOMERS CAN
bull Access view download print (if desired) sign and send documents in a few clicks
bull Use text-to-speech capabilities to improve accessibility
bull Approve documents in their language of choice
copy 2016 DocuSign
THERE IS A PROVEN INCREASE IN USE AND OUR CLIENTS HAVE POSITIVE FEEDBACK ON HOW DOCUSIGN AND LINKEDIN WORK TOGETHER SO I ANTICIPATE THAT THIS COOPERATION WILL ONLY INTENSIFY AND BE STRENGTHENEDrdquo - LinkedIn Benelux
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
ITrsquoS A FANTASTIC UNIQUE SELLING POINT FOR US TO HAVE AND A POINT OF DIFFERENTIATION IN TERMS OF THE SERVICE WE OFFER RATHER THAN SPENDING TIME CHASING SIGNED ORDER FORMS WErsquoRE NOW ABLE TO SPEND MORE TIME SUPPORTING OUR CUSTOMERS AND GETTING NEW BUSINESSrdquo - USB2U
THE IMPROVED USER EXPERIENCE PROVIDES US WITH A UNIQUE SELLING POINT THAT GIVES REED A COMPETITIVE EDGE WHEN PROSPECTING CLIENTSrdquo - REED
ACHIEVE FOUR KEY CUSTOMER EXPERIENCE BEST PRACTICES USING DOCUSIGN
Sometimes itrsquos hard to know where to invest time and resources in a CX program to get the highest return These best practices can help you set priorities and guide your decisions
bull Create a customer-centric digital CX vision
bull Pre-empt customer problems by offering seamless self-service
bull Gain greater visibility into business operations and better measure success
bull Provide consistent CX no matter how customers interact with you
copy 2016 DocuSign
DOCUSIGN HELPS OUR CUSTOMERS IMPROVE THEIR BUSINESS PROCESSES AND INCREASE PRODUCTIVITYrdquo - Microsoft
WE HAVE HAD PEOPLE ACTUALLY TAKE THE TIME TO REACH OUT TO US AND THANK US FOR THE PROCESSrdquo - Fortune 500 Pharmaceutical Company
1 CREATE A CUSTOMER-CENTRIC DIGITAL CX VISION Digital transformation Just say the words and Digital Heroes are stepping up with new initiatives Thatrsquos great because digitised business processes are the foundation of exceptional CX
Fortunately DocuSign fits right into a digital transformation vision In fact you should ensure your vision statement includes enabling customers to complete transactions simply quickly and securely DocuSign supports each of these goals
bull Simple Signers and senders just log in and follow the prompts to easily approve and sign documents anywhere anytime
bull Quick Transactions are conducted and documents completed instantly at the click of a button
bull Secure Signers can be authenticated using one of four methods and information is encrypted
copy 2016 DocuSign
24[OF RESPONDENTS] WANT MORE DIGITAL
INTERACTIONS THAN CURRENTLY OFFERED BY PROVIDERSrdquo3
- Accenture
ITrsquoS EASY AND FAST FOR SIGNERS AND IT HAS NOTICEABLY ACCELERATED OUR BUSINESSrdquo - Salesforce
2 PRE-EMPT CUSTOMER PROBLEMS BY OFFERING SEAMLESS SELF-SERVICE Why not eliminate potential snags before they create customer problems With DocuSign you can avoid phone tag emails texts and faxes along with the delays they cause
WITH DOCUSIGN YOUR CUSTOMERS CAN
bull Access view download print (if desired) sign and send documents in a few clicks
bull Use text-to-speech capabilities to improve accessibility
bull Approve documents in their language of choice
copy 2016 DocuSign
THERE IS A PROVEN INCREASE IN USE AND OUR CLIENTS HAVE POSITIVE FEEDBACK ON HOW DOCUSIGN AND LINKEDIN WORK TOGETHER SO I ANTICIPATE THAT THIS COOPERATION WILL ONLY INTENSIFY AND BE STRENGTHENEDrdquo - LinkedIn Benelux
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
THE IMPROVED USER EXPERIENCE PROVIDES US WITH A UNIQUE SELLING POINT THAT GIVES REED A COMPETITIVE EDGE WHEN PROSPECTING CLIENTSrdquo - REED
ACHIEVE FOUR KEY CUSTOMER EXPERIENCE BEST PRACTICES USING DOCUSIGN
Sometimes itrsquos hard to know where to invest time and resources in a CX program to get the highest return These best practices can help you set priorities and guide your decisions
bull Create a customer-centric digital CX vision
bull Pre-empt customer problems by offering seamless self-service
bull Gain greater visibility into business operations and better measure success
bull Provide consistent CX no matter how customers interact with you
copy 2016 DocuSign
DOCUSIGN HELPS OUR CUSTOMERS IMPROVE THEIR BUSINESS PROCESSES AND INCREASE PRODUCTIVITYrdquo - Microsoft
WE HAVE HAD PEOPLE ACTUALLY TAKE THE TIME TO REACH OUT TO US AND THANK US FOR THE PROCESSrdquo - Fortune 500 Pharmaceutical Company
1 CREATE A CUSTOMER-CENTRIC DIGITAL CX VISION Digital transformation Just say the words and Digital Heroes are stepping up with new initiatives Thatrsquos great because digitised business processes are the foundation of exceptional CX
Fortunately DocuSign fits right into a digital transformation vision In fact you should ensure your vision statement includes enabling customers to complete transactions simply quickly and securely DocuSign supports each of these goals
bull Simple Signers and senders just log in and follow the prompts to easily approve and sign documents anywhere anytime
bull Quick Transactions are conducted and documents completed instantly at the click of a button
bull Secure Signers can be authenticated using one of four methods and information is encrypted
copy 2016 DocuSign
24[OF RESPONDENTS] WANT MORE DIGITAL
INTERACTIONS THAN CURRENTLY OFFERED BY PROVIDERSrdquo3
- Accenture
ITrsquoS EASY AND FAST FOR SIGNERS AND IT HAS NOTICEABLY ACCELERATED OUR BUSINESSrdquo - Salesforce
2 PRE-EMPT CUSTOMER PROBLEMS BY OFFERING SEAMLESS SELF-SERVICE Why not eliminate potential snags before they create customer problems With DocuSign you can avoid phone tag emails texts and faxes along with the delays they cause
WITH DOCUSIGN YOUR CUSTOMERS CAN
bull Access view download print (if desired) sign and send documents in a few clicks
bull Use text-to-speech capabilities to improve accessibility
bull Approve documents in their language of choice
copy 2016 DocuSign
THERE IS A PROVEN INCREASE IN USE AND OUR CLIENTS HAVE POSITIVE FEEDBACK ON HOW DOCUSIGN AND LINKEDIN WORK TOGETHER SO I ANTICIPATE THAT THIS COOPERATION WILL ONLY INTENSIFY AND BE STRENGTHENEDrdquo - LinkedIn Benelux
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
ACHIEVE FOUR KEY CUSTOMER EXPERIENCE BEST PRACTICES USING DOCUSIGN
Sometimes itrsquos hard to know where to invest time and resources in a CX program to get the highest return These best practices can help you set priorities and guide your decisions
bull Create a customer-centric digital CX vision
bull Pre-empt customer problems by offering seamless self-service
bull Gain greater visibility into business operations and better measure success
bull Provide consistent CX no matter how customers interact with you
copy 2016 DocuSign
DOCUSIGN HELPS OUR CUSTOMERS IMPROVE THEIR BUSINESS PROCESSES AND INCREASE PRODUCTIVITYrdquo - Microsoft
WE HAVE HAD PEOPLE ACTUALLY TAKE THE TIME TO REACH OUT TO US AND THANK US FOR THE PROCESSrdquo - Fortune 500 Pharmaceutical Company
1 CREATE A CUSTOMER-CENTRIC DIGITAL CX VISION Digital transformation Just say the words and Digital Heroes are stepping up with new initiatives Thatrsquos great because digitised business processes are the foundation of exceptional CX
Fortunately DocuSign fits right into a digital transformation vision In fact you should ensure your vision statement includes enabling customers to complete transactions simply quickly and securely DocuSign supports each of these goals
bull Simple Signers and senders just log in and follow the prompts to easily approve and sign documents anywhere anytime
bull Quick Transactions are conducted and documents completed instantly at the click of a button
bull Secure Signers can be authenticated using one of four methods and information is encrypted
copy 2016 DocuSign
24[OF RESPONDENTS] WANT MORE DIGITAL
INTERACTIONS THAN CURRENTLY OFFERED BY PROVIDERSrdquo3
- Accenture
ITrsquoS EASY AND FAST FOR SIGNERS AND IT HAS NOTICEABLY ACCELERATED OUR BUSINESSrdquo - Salesforce
2 PRE-EMPT CUSTOMER PROBLEMS BY OFFERING SEAMLESS SELF-SERVICE Why not eliminate potential snags before they create customer problems With DocuSign you can avoid phone tag emails texts and faxes along with the delays they cause
WITH DOCUSIGN YOUR CUSTOMERS CAN
bull Access view download print (if desired) sign and send documents in a few clicks
bull Use text-to-speech capabilities to improve accessibility
bull Approve documents in their language of choice
copy 2016 DocuSign
THERE IS A PROVEN INCREASE IN USE AND OUR CLIENTS HAVE POSITIVE FEEDBACK ON HOW DOCUSIGN AND LINKEDIN WORK TOGETHER SO I ANTICIPATE THAT THIS COOPERATION WILL ONLY INTENSIFY AND BE STRENGTHENEDrdquo - LinkedIn Benelux
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
DOCUSIGN HELPS OUR CUSTOMERS IMPROVE THEIR BUSINESS PROCESSES AND INCREASE PRODUCTIVITYrdquo - Microsoft
WE HAVE HAD PEOPLE ACTUALLY TAKE THE TIME TO REACH OUT TO US AND THANK US FOR THE PROCESSrdquo - Fortune 500 Pharmaceutical Company
1 CREATE A CUSTOMER-CENTRIC DIGITAL CX VISION Digital transformation Just say the words and Digital Heroes are stepping up with new initiatives Thatrsquos great because digitised business processes are the foundation of exceptional CX
Fortunately DocuSign fits right into a digital transformation vision In fact you should ensure your vision statement includes enabling customers to complete transactions simply quickly and securely DocuSign supports each of these goals
bull Simple Signers and senders just log in and follow the prompts to easily approve and sign documents anywhere anytime
bull Quick Transactions are conducted and documents completed instantly at the click of a button
bull Secure Signers can be authenticated using one of four methods and information is encrypted
copy 2016 DocuSign
24[OF RESPONDENTS] WANT MORE DIGITAL
INTERACTIONS THAN CURRENTLY OFFERED BY PROVIDERSrdquo3
- Accenture
ITrsquoS EASY AND FAST FOR SIGNERS AND IT HAS NOTICEABLY ACCELERATED OUR BUSINESSrdquo - Salesforce
2 PRE-EMPT CUSTOMER PROBLEMS BY OFFERING SEAMLESS SELF-SERVICE Why not eliminate potential snags before they create customer problems With DocuSign you can avoid phone tag emails texts and faxes along with the delays they cause
WITH DOCUSIGN YOUR CUSTOMERS CAN
bull Access view download print (if desired) sign and send documents in a few clicks
bull Use text-to-speech capabilities to improve accessibility
bull Approve documents in their language of choice
copy 2016 DocuSign
THERE IS A PROVEN INCREASE IN USE AND OUR CLIENTS HAVE POSITIVE FEEDBACK ON HOW DOCUSIGN AND LINKEDIN WORK TOGETHER SO I ANTICIPATE THAT THIS COOPERATION WILL ONLY INTENSIFY AND BE STRENGTHENEDrdquo - LinkedIn Benelux
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
WE HAVE HAD PEOPLE ACTUALLY TAKE THE TIME TO REACH OUT TO US AND THANK US FOR THE PROCESSrdquo - Fortune 500 Pharmaceutical Company
1 CREATE A CUSTOMER-CENTRIC DIGITAL CX VISION Digital transformation Just say the words and Digital Heroes are stepping up with new initiatives Thatrsquos great because digitised business processes are the foundation of exceptional CX
Fortunately DocuSign fits right into a digital transformation vision In fact you should ensure your vision statement includes enabling customers to complete transactions simply quickly and securely DocuSign supports each of these goals
bull Simple Signers and senders just log in and follow the prompts to easily approve and sign documents anywhere anytime
bull Quick Transactions are conducted and documents completed instantly at the click of a button
bull Secure Signers can be authenticated using one of four methods and information is encrypted
copy 2016 DocuSign
24[OF RESPONDENTS] WANT MORE DIGITAL
INTERACTIONS THAN CURRENTLY OFFERED BY PROVIDERSrdquo3
- Accenture
ITrsquoS EASY AND FAST FOR SIGNERS AND IT HAS NOTICEABLY ACCELERATED OUR BUSINESSrdquo - Salesforce
2 PRE-EMPT CUSTOMER PROBLEMS BY OFFERING SEAMLESS SELF-SERVICE Why not eliminate potential snags before they create customer problems With DocuSign you can avoid phone tag emails texts and faxes along with the delays they cause
WITH DOCUSIGN YOUR CUSTOMERS CAN
bull Access view download print (if desired) sign and send documents in a few clicks
bull Use text-to-speech capabilities to improve accessibility
bull Approve documents in their language of choice
copy 2016 DocuSign
THERE IS A PROVEN INCREASE IN USE AND OUR CLIENTS HAVE POSITIVE FEEDBACK ON HOW DOCUSIGN AND LINKEDIN WORK TOGETHER SO I ANTICIPATE THAT THIS COOPERATION WILL ONLY INTENSIFY AND BE STRENGTHENEDrdquo - LinkedIn Benelux
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
1 CREATE A CUSTOMER-CENTRIC DIGITAL CX VISION Digital transformation Just say the words and Digital Heroes are stepping up with new initiatives Thatrsquos great because digitised business processes are the foundation of exceptional CX
Fortunately DocuSign fits right into a digital transformation vision In fact you should ensure your vision statement includes enabling customers to complete transactions simply quickly and securely DocuSign supports each of these goals
bull Simple Signers and senders just log in and follow the prompts to easily approve and sign documents anywhere anytime
bull Quick Transactions are conducted and documents completed instantly at the click of a button
bull Secure Signers can be authenticated using one of four methods and information is encrypted
copy 2016 DocuSign
24[OF RESPONDENTS] WANT MORE DIGITAL
INTERACTIONS THAN CURRENTLY OFFERED BY PROVIDERSrdquo3
- Accenture
ITrsquoS EASY AND FAST FOR SIGNERS AND IT HAS NOTICEABLY ACCELERATED OUR BUSINESSrdquo - Salesforce
2 PRE-EMPT CUSTOMER PROBLEMS BY OFFERING SEAMLESS SELF-SERVICE Why not eliminate potential snags before they create customer problems With DocuSign you can avoid phone tag emails texts and faxes along with the delays they cause
WITH DOCUSIGN YOUR CUSTOMERS CAN
bull Access view download print (if desired) sign and send documents in a few clicks
bull Use text-to-speech capabilities to improve accessibility
bull Approve documents in their language of choice
copy 2016 DocuSign
THERE IS A PROVEN INCREASE IN USE AND OUR CLIENTS HAVE POSITIVE FEEDBACK ON HOW DOCUSIGN AND LINKEDIN WORK TOGETHER SO I ANTICIPATE THAT THIS COOPERATION WILL ONLY INTENSIFY AND BE STRENGTHENEDrdquo - LinkedIn Benelux
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
24[OF RESPONDENTS] WANT MORE DIGITAL
INTERACTIONS THAN CURRENTLY OFFERED BY PROVIDERSrdquo3
- Accenture
ITrsquoS EASY AND FAST FOR SIGNERS AND IT HAS NOTICEABLY ACCELERATED OUR BUSINESSrdquo - Salesforce
2 PRE-EMPT CUSTOMER PROBLEMS BY OFFERING SEAMLESS SELF-SERVICE Why not eliminate potential snags before they create customer problems With DocuSign you can avoid phone tag emails texts and faxes along with the delays they cause
WITH DOCUSIGN YOUR CUSTOMERS CAN
bull Access view download print (if desired) sign and send documents in a few clicks
bull Use text-to-speech capabilities to improve accessibility
bull Approve documents in their language of choice
copy 2016 DocuSign
THERE IS A PROVEN INCREASE IN USE AND OUR CLIENTS HAVE POSITIVE FEEDBACK ON HOW DOCUSIGN AND LINKEDIN WORK TOGETHER SO I ANTICIPATE THAT THIS COOPERATION WILL ONLY INTENSIFY AND BE STRENGTHENEDrdquo - LinkedIn Benelux
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
ITrsquoS EASY AND FAST FOR SIGNERS AND IT HAS NOTICEABLY ACCELERATED OUR BUSINESSrdquo - Salesforce
2 PRE-EMPT CUSTOMER PROBLEMS BY OFFERING SEAMLESS SELF-SERVICE Why not eliminate potential snags before they create customer problems With DocuSign you can avoid phone tag emails texts and faxes along with the delays they cause
WITH DOCUSIGN YOUR CUSTOMERS CAN
bull Access view download print (if desired) sign and send documents in a few clicks
bull Use text-to-speech capabilities to improve accessibility
bull Approve documents in their language of choice
copy 2016 DocuSign
THERE IS A PROVEN INCREASE IN USE AND OUR CLIENTS HAVE POSITIVE FEEDBACK ON HOW DOCUSIGN AND LINKEDIN WORK TOGETHER SO I ANTICIPATE THAT THIS COOPERATION WILL ONLY INTENSIFY AND BE STRENGTHENEDrdquo - LinkedIn Benelux
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
2 PRE-EMPT CUSTOMER PROBLEMS BY OFFERING SEAMLESS SELF-SERVICE Why not eliminate potential snags before they create customer problems With DocuSign you can avoid phone tag emails texts and faxes along with the delays they cause
WITH DOCUSIGN YOUR CUSTOMERS CAN
bull Access view download print (if desired) sign and send documents in a few clicks
bull Use text-to-speech capabilities to improve accessibility
bull Approve documents in their language of choice
copy 2016 DocuSign
THERE IS A PROVEN INCREASE IN USE AND OUR CLIENTS HAVE POSITIVE FEEDBACK ON HOW DOCUSIGN AND LINKEDIN WORK TOGETHER SO I ANTICIPATE THAT THIS COOPERATION WILL ONLY INTENSIFY AND BE STRENGTHENEDrdquo - LinkedIn Benelux
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
THERE IS A PROVEN INCREASE IN USE AND OUR CLIENTS HAVE POSITIVE FEEDBACK ON HOW DOCUSIGN AND LINKEDIN WORK TOGETHER SO I ANTICIPATE THAT THIS COOPERATION WILL ONLY INTENSIFY AND BE STRENGTHENEDrdquo - LinkedIn Benelux
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
hellip76 OF IT LEADERS AND 93 OF LOB DECISION-MAKERS FEEL THAT
A DIGITAL EXPERIENCE IS IMPORTANT TO THEIR ENTERPRISErdquo4
- Forrester
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
3 GAIN GREATER VISIBILITY INTO BUSINESS OPERATIONS AND BETTER MEASURE SUCCESS Good luck measuring and applying metrics when you have file cabinets full of paper
Using DocuSignrsquos reporting and dashboards you can monitor the status of your document transactions in real time And automated reminders help nudge processes along providing a faster and better customer experience
DIGITISING TRANSACTION PROCESSES WITH DOCUSIGN CAN HELP YOU
bull Oversee transaction processes
bull Capture and display statistics to improve customer-facing KPIs
bull Track results and improvements as you go
copy 2016 DocuSign
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
ALL OUR CLIENTS BUT ESPECIALLY OVERSEAS LANDLORDS SOON ONLY WANTED TO DEAL WITH DOCUSIGN DOCUMENTSrdquo - Romans
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
THE STAFF STARTED USING IT AND THEY ABSOLUTELY LOVE IT IT IS SO EASY TO USE THAT THE CLIENTS ARE VERY OPEN TO IT AS WELL ITrsquoS EVERYTHING WE COULD HOPE FORrdquo - Insights
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
4 PROVIDE CONSISTENT CX NO MATTER HOW CUSTOMERS INTERACT WITH YOUWith DocuSign your customers can complete transactions however they want in-person signing on tablets remote signing online or via mobile devices including smartphones and tablets
DocuSign has native apps for iOS Android and Windows Mobile Plus it supports mobile browsers No matter how your customers choose to sign their experience is the same every time with
bull Visual icons and instructions
bull An intuitive interface
bull Clear logical interaction steps
copy 2016 DocuSign
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
THERE ARE NEVER QUESTIONS ON FUNCTIONALITY AND USABILITYrdquo - SAP
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
WErsquoVE HAD FEEDBACK SAYING THAT THEYrsquoVE REALLY ENJOYED USING IT AND THEY WISH THEY COULD HAVE SOMETHING SIMILARrdquo - Grass Roots
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
DELIGHT YOUR CUSTOMERS WITH DOCUSIGN Delivering excellent consistent CX is critical to your companyrsquos reputation success and growth DocuSign can help you achieve best practices so you can delight your customers every time they interact with you And yoursquoll earn the rewards that follow
DocuSign is the 1 eSignature app on the Salesforce AppExchange and is 1 with all analysts including Gartner Forrester Aragon and Ombud On average nearly 1 million transactions are DocuSigned every day
Learn more about how companies are using DocuSign to delight their customers Click Here
copy 2016 DocuSign
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
WE HAVE HAD GREAT CUSTOMER FEEDBACK ON DOCUSIGN ONE CUSTOMER WAS ON A CLIMBING HOLIDAY AND NEEDED TO GET A VACANCY ADVERTISED QUICKLYmdashBEFORE HE GOT BACK TO HIS DESK IN THE UK WITH DOCUSIGN HE SIGNED IT OFF ON HIS IPHONE WHILST HE WAS AWAYrdquo - Webrecruit
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
DOCUSIGN MAKES US HEROES TO OUR CUSTOMERSrdquo - Cisco Systems Inc
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
SOURCES 1 httpwwwinccombill-carmodycustomer-experience-is-your-only-differentiator-you-re-about-to-be-rewarded-or-phtml
2 httpwwwwalkerinfocomcustomers2020
3 httpswwwaccenturecomus-eninsight-digital-improve-customer-experience
4 Digital Transforms the Game of Business Digital Transaction Management Emerging As Key Solution Forrester March 2015 page 2
copy 2016 DocuSign
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
DocuSignreg is changing how business gets done by empowering more than 225000 companies and more than 85 million users in 188 countries to send sign and manage documents anytime anywhere on any device with trust and confidence DocuSign replaces printing faxing scanning and overnighting paper documents to transact business DocuSign enables organisations of every size industry and geography to make every decision approval workflow and signature fully digital DocuSign and Go to keep life and business moving forward For more information visit wwwdocusigncouk call +44 203 714 4800 or follow us on Twitter LinkedIn and Facebook copy 2016 DocuSign Inc is the owner of DOCUSIGNreg and all of its other marks (wwwdocusigncomIP) All other marks appearing herein are the property of their respective owners
