Embed Size (px)
Citation preview
HOW TO GUIDEGuide through MSF System, Procedure, and Website
Table of Contents
Section Page
MSF Website and BYTE Login 3
BYTE Login 4
Creating a Loan Number 5
Loan Submission / Disclosure Request Process 6
Finalize Submission “Change Status” 7
Correspondent Closed Loan Submission 8
Submitting PTD/Conditions to UW 9
View Imaged Documents 10
How to Price & Lock / Make Changes to Unlocked LoanChange to Locked Loan – LTV, Loan amount, Rate, Etc.Relock or Compensation Change
111213
Section Page
Ordering DOCs When Your File Is CTC 15
Mailing Back Your DOC Package 16
DO Sponsorship Request / Submitting DO Case File to MSF Running DU in MSF Byte
1718
LP Sponsorship/Running LP in Byte 19
GUS Sponsorship 21
Wholesale Daily Rates Sheet Delivery 22
Submission Forms & Required Disclosures 23
Appraisal OrderingVA appraisal Order using the VIP MSF Ordered VA Appraisal / Case Assignment
242526
Questions and Concerns 28
6/19/2019
MSF Website and Byte Login
• MSF Website: Wholesale / Correspondent
• Sign up to become an approved Wholesale Broker Partner / Correspondent Partner
• Email will be sent with your Byte Web Log-in will be provided.
• Click on MSF Byte Web Portal Login or HERE for direct link.
• Enter assigned Log-in ID and PW (you will be prompted to change your PW)*to add additional accounts, contact [email protected]
• For assistance, email [email protected]
6/19/2019
• Select different reports to review pipeline.
• Ensure you’re in the right profile via loan number –(W or N)
• Use search tool to find loans with file name, first name, or last name.
Byte Login
• Once logged in, select designated security profile (applicable if approved for multiple channels).
• *W – Wholesale
• *N – Non Delegated
• *C – Delegated
• **When switching between wholesale and non delegated submissions, you must log out and sign back in.
6/19/2019
• Click [New File] to register a new file.
• Upload 3.2 FNMA file and [CREATE NEW FILE].• Please remove any DO or DU case file ID from
your LOS 1003 before exporting to Byte
• View summary of your loan on the HOME screen.
• Under Loan Info – Select your desired Loan Program.
• Review loan information.
Creating a Loan Number
Company name
6/19/2019
Outstanding or Missing Loan Documents
• Upload missing items via [Stored Document].
• 2:00pm MST cut off still applies for that days business.
• Documents must be PDF format only.
Loan Submission / Disclosure • To upload submission package, click on [Stored Document], [Upload
Document], [Browse] to select PDF or multiple PDFs
• Open PDF or PDFs for the document drop down to appear.
• Select Submission TYPE to place document in accurate drop down description option per Submission Form examples include:
• 00 – Wholesale LE Disclosures (Request Disclosures Only)
• 01 – Initial Submission Package (Submit and Request Disclosures)
• After document category is assigned select [Upload]
• Wholesale Disclosure Requests must be submitted inside 48 hrs of “Application Status” date in Byte.
• Income & Assets must be uploaded separately to 08-Submission Income/Assets or they will not be reviewed with the initial review
• Wholesale Submission Cheat Sheet
• Non-Delegated Correspondent Submission Cheat Sheet
IMPORTANT NOTICE PLEASE READ
• Cut off is 2:00pm MST to be counted for that days business (complete files only).
6/19/2019
Home Page
• Click the change status
• A pop up will open Click “OK” to confirm or to cancel select cancel
• If the file is successfully submitted you will be redirected to the home page. You can verify that the loan status changed by reviewing the dates on the status screen.
Finalize Submission Procedure
Unsuccessful submission will result in errors
To clear errors: Select cancel and return, correct the discrepancies and re-submit “Change Status” request
Once all fields within the file have been completed and documentation uploaded you are ready to submit the file for review.
6/19/2019
Outstanding or Missing Loan Documents
• Upload missing items via [Stored Document].
• 2:00pm MST cut off still applies for that days business.
• Documents must be PDF format only.
Closed Loan Submission • To upload submission package, click on [Stored Document], [Upload
Document], [Browse] to select PDF or multiple PDFs
• Open PDF or PDFs for the document drop down to appear.
• Assign document category from category drop down list per the pre-purchase check list
• Select [Upload]
• Use Submission TYPE to place in accurate drop down description examples include:
• 03 – Non-Delegated Corr Closing Package
• 04 – Non-Delegated PTF Conditions
• Non-Delegated Best Practices
• Non-Delegated Closed Loan Submission Cheat Sheet
• Non-Delegated Correspondent Pre-Purchase Checklist
IMPORTANT NOTICE PLEASE READ
• Cut off is 2:00pm MST to be counted for that days business (complete files only).
6/19/2019
• Once loan has been underwritten, decision will be sent.
• Click on [CONDITIONS] screen to view conditions.
• Click [UPLOAD], and upload document related to each condition.
• FOLDER icon will appear next to each uploaded condition
• Multiple documents can be uploaded for the same condition. Upload separately – ex: bank statements, retirement accounts, etc.
• MSF Operations will notify the business partner via email if outstanding conditions remain.
• Documents will be visible by clicking on folder icon or in the [STORED DOCUMENTS TAB].
IMPORTANT NOTICE PLEASE READ
• Cut off is 2:00PM MST to be counted for that days business (complete files only)
• DO NOT Piecemeal conditions
• Imaged documents bust be in PDF format only
Submitting PTD Conditions to UW
6/19/2019
View Imaged Documents
• In Byte, click on loan number.
• Click on [Stored Documents]
• Status will reflect whether documents has been note reviewed, approved, denied, inactive, etc.
• Click on document name to view documents.
View Imaged Documents
6/19/2019
How to Price & Lock
• In Byte, click on [PRICING AND LOCK] on left column. Verify information is accurate, click on [Price/Lock] for Optimal Blue.
• Review information. Press [Submit]. Pricing screen will appear.
• Select desired pricing by clicking on lock icon .
• Click on [Request Lock/Save to LOS] to complete lock request. Notification will appear asking to complete loan in LOS system. Select [OK]. Once complete, you’ll be redirected back to Byte.
• Verification on the Pricing and Lock screen with a timestamp of when request was submitted will appear.
How to Change Loan Information (not locked)
• In Byte, click on [PRICING AND LOCK] on left column. Click [PRICE/LOCK] to update information Optimal Blue.
• If loan is NOT locked, follow guides on above regarding “how to price & lock” and select [SAVE TO LOS] to update information without locking.
Price and Lock Procedure
Lock Desk Hours
• New locks: M-F 9:00AM – 6:00PM (MST)
• Lock Extensions: M-F 9:00AM – 4:30PM (MST)
6/19/2019
Changes to: LTV/Rate/Loan Amount/Extend a Lock/etc. when loan is locked
• Submit request within Optimal Blue. Click on Change Request button and complete request:
• Select profile change and submit request (#3) – an editable OB screen will appear allowing for updates.
• For lock extension, select lock extension, enter extension days, press submit request.
• Complete updates, press submit to view new pricing information, select the lock icon for pricing.
• Final page with the summary of changes will appear. Review updated information and press [SUBMIT].
Price and Lock Procedure
**Important Information**
• Loan amount changes:
• FHA loans – enter the BASE loan amount
• Conforming, USDA, VA – enter NOTE loan amount
• Extensions cannot fall on a weekend or holiday.
• Lock extensions must be requested before 4:30PM MST on the day the lock expires
6/19/2019
Relock or LO Compensation Change
• Locked loans, to change compensation from Lender Paid to Borrower Paid (or vice versa), click on [PRICING AND LOCK] then [PRICE/LOCK] to ender Optimal Blue.
• Click on CHANGE REQUEST icon:
• Enter request in LOAN NOTES section.
• **click EMAIL SECONDARY**
• **click ADD NOTE**
• Failure to click on [EMAIL SECONDARY] will result in the Secondary Department not receiving the request.
• If loan expires and loan needs to be relocked, contact the Lock Department at [email protected].
Price and Lock Procedure
6/19/2019
IMPORTANT NOTICE PLEASE READ
• Do not let your locks expire.
• Additional questions and assistance regarding locks, contact our lock desk at [email protected] .
• Lock Department Phone: (719) 955-3265
Price and Lock Procedure
Lock Desk Hours
• New locks: M-F 9:00AM – 6:00PM (MST)
• Lock Extensions: M-F 9:00AM – 4:30PM (MST)
For Detailed Instructions: Click Here
For Lock Desk Policies: Click Here
6/19/2019
Special Notes PLEASE READ• *Closing Disclosure can be issued once all CD requirements have been met (See
CD Tracking in MSF Byte). Any COC before a CD has been issued will require the LE to be re-issued and a CD cannot be issued until at least one day later.
• *Closing Disclosure required to be received by the borrower no later than three business days before consummation.
• Business days includes Saturday
• Funding will be responsible to create and disclose the CD to the borrower timely.
• **A complete/acceptable doc request is defined as one meeting applicable loan specific expiration dates, such as lock; credit docs and approval expiration dates.Note – loan must close by credit doc expiration and must fund by approval expiration
Ordering Docs When Your File is CTCHow To Order Loan Docs (Wholesale Only)
• When your loan is Clear to Close (CTC), your MSF Processor will send you a notification along with the Doc Request Form.
• Completed doc requests must be uploaded into MSF Byte to request Docs (Doc Requested required 48 hours prior to closing)
• Please include all 3rd party invoices with your doc request form for any charges that need to be paid
• MSF Mortgagee Clause & Closing Protection Letter
6/19/2019
WHOLESALE:Return DOC Package to our Corporate Office:
5455 N Union BlvdColorado Springs, CO 80918
Mailing Back Your DOC Package
6/19/2019
DO Sponsorship
Customers with a DO Account – Click on LAUNCH APP on this link. Log in with you User ID/PW. Request Additional Sponsorship Choose Sponsoring Lender
- Mortgage Solutions of Colorado - Seller/Servicer ID 26800-000-3
Customers without a DO account – To register for FNMA DO click here
Sponsorship needed when running DO OUTSIDE of Byte and releasing Findings to MSF
Sponsorship not needed when running DU directly within Byte
Submitting a DO Casefile for Underwriting CLICK HERE
6/19/2019
Running DU in Byte
Running DU– In Byte – click on Desktop Underwriter tab Select credit vendor, add credentials
(ID/PW) for vendor Credit information
If credit was not yet pulled, select “default” or “new report”
If credit was already pulled, insert reference number, select “reissue report”
Click “validate” to ensure
6/19/2019
LP Sponsorship
For LP Sponsorship, answer the following questions found on: http://www.loanprospector.com/signup/
Sign up for DIRECT ACCESS to run LP and release findings to MSF– [application takes up to 2 days]
Sign up for SPONSORED ACCESS to run LP directly in BYTE. Our Seller/Servicer#: 156966
6/19/2019
Running LP in Byte Complete LP Sponsorship (SPONSORED ACCESS) Email: [email protected] with
originator ID/PW (MSF to input into system) Complete all fields
Origination processing point – “application” Loan Identifier – leave blank if running for the
first time in Byte Loan Registration # - MSF loan number Loan and Other Info/Govt loans/property info –
complete as applicable Credit Information
Select credit vendor, add credentials (ID/PW)
For new credit - select “default” or “new report” action
If credit was already pulled, insert reference number, select “reissue report”, AND click on “order merged credit” box
6/19/2019
GUS Sponsorship
Create an account for an EAuth ID Level 1 account is acceptable. Email [email protected]
with EAuth ID and Federal Tax ID #.
Run GUS (Guaranteed Underwriting System) and transfer findings to MSF.
For additional information, click here.
MSF TIN#: 84-1564935
6/19/2019
Wholesale Daily Rates Sheet Delivery
Sign up for Wholesale Daily Rates Sheets HERE.
**The Daily Rates Sheet is an indication of pricing only. To obtain the most accurate and up-to-date pricing, it is recommended that you price your loans online.
**Additional information and announcements will also be received.
6/19/2019
Submission Forms & Required Disclosures
Below are links for: Wholesale Correspondent
For documents and submission form, view our Document Library. Wholesale Document Library Correspondent Document Library
**Please refer to the submission form for our minimum submission requirements.
6/19/2019
Appraisal Ordering
Wholesale: MSF is proud to offer the resources of Mercury network for professional appraisal services.
Sign up here How to Order a Non VA Appraisal How to Order a VA Appraisal
MSF Ordered VA Appraisal Using VIP (Weblgy)
Correspondent: Order your appraisal from any appraisal management company desired using your internal process.
6/19/2019
Ordering VA Appraisal Using VIP
Log in to WebLGY Click on “Request Appraisal” Select LAPP –Lender Appraisal Processing Loans,
and submit. Sponsor ID: 8252600000
**Block 1C should read: [email protected]; Your Email Address **no space between MSF and your email
**Block 1D should have the MSF Loan Number
Once all fields are completed, check the “Acceptance of Responsivity” and submit.
New window will pop up and list your VA case number. This form is the 26-1805 – you will need to sign and list title. Submit with your conditions.
6/19/2019
MSF Ordered VA Case Number Assignment / Appraisal
Obtaining Case Assignments Purchase and Regular Refinance requires case assignment VA
26-1805 which is requested by Mortgage Solutions Financial To request a VA Appraisal and Case number please complete
a VA Appraisal Request Form IRRRL requires single property case assignment with no
appraiser assignment
6/19/2019
FHA Case Number
Obtaining a Case Number Sponsored originators (non DE delegated) provide a completed
Case Number Assignment Request Form with submission package.
Full Eagle Originators (DE Delegated) obtain case numbers via FHA Connection.
Rules for Ordering Case Numbers Case numbers may not be ordered unless the lender has
received a completed application In situations where the current application date is after the
case number date (ex: case number transfer); a written explanation must be provided by the originator along with supporting documentation regarding the notice of action from the previous lender.
Case Number Transfers Email request to:
[email protected] Loan must be cancelled/denied prior to MSF
transferring loan.
6/19/2019
Questions and Concerns
Questions related to BYTE, please contact [email protected] For further assistance, please contact your Account Executive.
Loans Currently in progress, contact your Customer Account Manager: [email protected]
6/19/2019
