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Why and how to develop a company disaster recovery plan
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HOW TO DEVELOP A COMPANY DISASTER
RECOVERY PLAN
(aka: Planning to Survive)
Jennifer H. Elder, CPA, CMA, CFF
Copyright Jennifer Elder, CPA October 27, 2008
Copyright Jennifer Elder, CPA October 27, 2008
Charlie: August 9 – 15, 2004Cat 4
Frances: September 4 -5, 2004Cat 4
Jeanne: September 25, 2004 Cat 3
Phone System: August 2007
OBJECTIVES
Why do you need to plan?
What do you need to plan for?
How do you create a plan?Copyright Jennifer Elder, CPA October 27,
2008
WHAT DO YOU KNOW ABOUT DISASTERS?
DISASTER TRIVIA!!!
Copyright Jennifer Elder, CPA October 27, 2008
TYPES OF DISASTERS Natural - flood, snow, hurricane, lightning Health – swine flu Accidents – fire, explosion, equip failure Terrorism - ???? IT - cyber attack, equipment malfunction Workplace Violence - shootings Contamination - chemical, biological Loss of key personnel – sudden death Sabotage – product poisoning Utility Interruption – loss of power, phone Scientific Discoveries – health issues
Copyright Jennifer Elder, CPA October 27, 2008
WHAT IS A DISASTER?
“An unplanned interruption of normal business function or process for an unacceptable period of time”
Copyright Jennifer Elder, CPA October 27, 2008
RATE OF DISASTERS
By what % has the natural disaster rate increased over last 15 years?
40%Copyright Jennifer Elder, CPA October 27, 2008
IMPACT ON BUSINESS?
How long can you operate your business without access to critical data before suffering permanent damage?
48 – 72 hrs
Copyright Jennifer Elder, CPA October 27, 2008
IMPACT ON BUSINESS?
According to the IRS what % of businesses never reopen after disaster
35% Copyright Jennifer Elder, CPA
October 27, 2008
IMPACT OF FIRE
What % of businesses close within six months of fire
75% Copyright Jennifer Elder, CPA
October 27, 2008
HOW MANY PLAN ?
2005 Ad Council Survey
92% said planning was important
What % actually had
a plan? 39%
Copyright Jennifer Elder, CPA October 27, 2008
IMPACT OF PLANNING
Every $1 spent on preparednesssaves how many $ of economic loss
$7
Copyright Jennifer Elder, CPA October 27, 2008
RECOVERY TIMING?
When does disaster recovery begin?
Before the disaster!
Copyright Jennifer Elder, CPA October 27, 2008
HOW DOES DISASTER AFFECT A BUSINESS?
Loss of sales/customers Loss of cash flow Loss of vendors/increased
materials cost Decrease in productivity/loss
of employees Damage to reputation
Copyright Jennifer Elder, CPA October 27, 2008
SO WHY DO YOU NEED A PLAN?
likely to happen to you planning will keep you in
business planning will save you money prevents chaos NEW BILLABLE SERVICE!!!
Copyright Jennifer Elder, CPA October 27, 2008
WHAT DO YOU NEED TO CONSIDER?
operations critical to survival communications business records – old & new out of pocket
costs/insurance employees
Copyright Jennifer Elder, CPA October 27, 2008
HOW DO YOU BEGIN?
Create a Disaster Recovery Planning Team
Consider Likely Disasters Create an Emergency Plan Create a Continuity Plan
Copyright Jennifer Elder, CPA October 27, 2008
DISASTER RECOVERY PLANNING TEAM
all departments all levels key suppliers key customers local Gov’t, Red
Cross
Copyright Jennifer Elder, CPA October 27, 2008
CONSIDER LIKELY DISASTERS
Which disasters could affect you?
What would be the extent of the impact (in dollars)?
What is the likelihood of each potential threat occurring (%)?
Rank your threats – R = P% x I$ Address the riskiest firstCopyright Jennifer Elder, CPA October 27, 2008
RANKING DISASTERSby Risk or by Impact???
50% Cyber attack Impact $10k
30% Hurricane Impact $50k
10% Fire Impact $250k
Copyright Jennifer Elder, CPA October 27, 2008
RANKING DISASTERS
Cyber attack P 50% X I$10k = $5k
HurricaneP 30% X I $50k = $15k
Fire P 10% X I $250k = $25k
Copyright Jennifer Elder, CPA October 27, 2008
EMERGENCY RESPONSE PLAN
what to do when disaster strikes or is about to strike
immediate responses to mitigate potential & actual impact
protection – P.D.A. People – Data - Assets
Copyright Jennifer Elder, CPA October 27, 2008
EMERGENCY RESPONSE PLAN
Where will you go? shelter
How will you get there? evacuation
What will you need?emergency supplies
How do you protect your assets?mitigate damage
How will you stay in touch?emergency records/contacts/communication
Copyright Jennifer Elder, CPA October 27, 2008
CONTINUITY PLANPLAN TO STAY IN BUSINESS
Where else can you work from?alternative physical locations
How will you get work done?alternative computer systemshardware/applications/data
Who needs to be back at work?essential personnel, how will they get
back to work What do you need to keep working?
equipment- rent/replace/repairCopyright Jennifer Elder, CPA October 27, 2008
CONTINUITY PLAN
Who will you provide your materials?alternate suppliers
How will you pay your bills?cash flow
How will you keep track of transactions?recordkeeping
How will you pay your staff?payroll
How will you handle the insurance claim?agent or private adjuster
Copyright Jennifer Elder, CPA October 27, 2008
CONTINUITY PLAN
Once you have a plan: test your plan update every 6 months:
responsible employees, contact names & numbers, copies of critical documents
rehearse the plan keep copy of plan off-site & readily
accessible to all
Copyright Jennifer Elder, CPA October 27, 2008
REVIEW
Why plan?Rate of disasters increasingCan take as little as 48 hrs to damage
your business35% businesses fail after disaster75 % fail after fireEvery $1 spent on planning saves $7 in
lossNEW BILLABLE SERVICE!!!!
Copyright Jennifer Elder, CPA October 27, 2008
FINAL ADVICE
Best way to prepare for disasters is to AVOID them in the first place!
Failure to plan is planning to fail!
Copyright Jennifer Elder, CPA October 27, 2008
DISASTER RECOVERY RESOURCES
ready.gov floridadisaster.org fema.gov ibhs.org (Institute for Business & Home Safety)
sba.gov disastersafety.org redcross.org mema.state.md.us (Maryland Emergency Management
Agency)
mdinsurance.state.md.us (Maryland Insurance Administration)
choosemaryland.org (Maryland Dept of Business & Economic Development)
Copyright Jennifer Elder, CPA October 27, 2008
Copyright Jennifer Elder, CPA October 27, 2008
Copyright Jennifer Elder, CPA October 27, 2008
Copyright Jennifer Elder, CPA October 27, 2008
Copyright Jennifer Elder, CPA October 27, 2008
Copyright Jennifer Elder, CPA October 27, 2008
Copyright Jennifer Elder, CPA October 27, 2008
Copyright Jennifer Elder, CPA October 27, 2008