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How to deal with unsafeHow to deal with unsafebehaviourbehaviour without getting awithout getting a

punch on the nosepunch on the nose

Presentation byMartin Woodall

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The Accident TriangleThe Accident Triangle

Data sources:Heinrich,HSE, John Ormond

1

Fatality

400 LostTime Injuries

20 000Minor Injuries

240 000Near Misses

2 MillionUnsafe Acts

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Machine Safety toMachine Safety toPeople SafetyPeople Safety

In 1830s - machineinjuries dominated

These days - nearlyall injuries have an

element of unsafebehaviour

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The two types of unsafeThe two types of unsafebehaviourbehaviour

1. Those we dont recognise as unsafe

2. Those we choose to ignore

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Key Safe BehavioursKey Safe Behaviours

Behaviours which prevent the mostserious injuries

Behaviours which prevent the mostcommon injuries

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The Behavioural ApproachThe Behavioural Approach

If accidents are caused by unsafebehaviour, then an approach based on:

identifying the key safe behaviours

recognition for safe behaviour

counselling for unsafe behaviour

will be successful that means talking to people

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Types of unsafe behaviour:Types of unsafe behaviour:those we choose to ignorethose we choose to ignore

Why do we do that?

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Talking to people aboutTalking to people abouthealth & safetyhealth & safety

How do we get the best frompeople?

How do we change their attitude

to Health & Safety?

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Talking to people aboutTalking to people abouthealth and safetyhealth and safety

All behavioural safety

programmes have asystem of OBSERVATIONand FEEDBACK

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The JOMC approachThe JOMC approach

SUSA: Safe & UnSafeActs

Discussions

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The systematic observation

of working behaviourfollowed by discussion, withthe aim of preventing

injuries, occupational illnessand loss

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SUSASUSA Key StagesKey Stages Stop and observe people

Put people at ease (introductions)

Explain what you are doing and why Ask what is the job and stages

Ask what is the worst accident thatcould happen and how

Question why to any unsafe behaviour Ask what corrective action required

Achieve commitment to act

Praise aspects of safe behaviour

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Practising the 9 stepsPractising the 9 steps

Think of a recent DIY task you carriedout at home

SUSA the person sitting next to you

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To avoid a punch on the noseTo avoid a punch on the nose

Keep an open mind

Tell them what youre doing

Tell them why youre doing it

ASK dont tell

Treat them how you would like to betreated, if they were approaching you

But most of all dont do nothing,do SOMETHING

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Lees story

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I chose to look the

other way

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A Safety Excellence story

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How to deal with unsafeHow to deal with unsafebehaviourbehaviour without getting awithout getting a

punch on the nosepunch on the nose

Presentation byMartin Woodall