How a Home Security System Works

How a Home Security System Works

YourLocalSecurity.com


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Understanding how your system works and what happens when an alarm is triggered can help you effectively deal with an alarm and stay calm during a real emergency.



What happens when my system is triggered?

Part 1



Your alarm system sounds when one of your sensors is triggered or you manually set off the alarm through your control panel or key fob remote. Depending on how your system is set up, one of two things will happen-either a high-decibel alarm will sound or a silent alarm will be sent to your ADT monitoring station

Step 1: Alarm Triggered

A L A R M T R I G G E R E D



Your ADT monitoring station will be notified and a dispatcher will be alerted to a possible emergency at your home. ADT monitoring stations are staffed 24/7, so there is always someone ready to respond to your alarm.

Step 2: ADT Notified

24/7



Once a dispatcher is notified, they'll contact you to verify if it is a legitimate emergency or a false alarm. Depending on the service and system you have, the dispatcher will contact you either through your control panel (using 2-Way Voice technology) or will call you on your home or cell phone to verify the situation.

Step 3: Dispatcher Call

C A L L F R O M

ADT SECURITY



Once the dispatcher contacts you, they'll determine what is going on. If it is a false alarm, the dispatcher will cancel the alarm and will not notify your local emergency response team. If the dispatcher cannot contact you, they will assume there is an emergency.

Step 4: Verification

False Alarm

Emergency Verified or Unable to Contact



If there is an emergency, the dispatcher will contact the local authorities, including police, fire, and medical response team, depending on the type and severity of the situation.

Step 5: Notification



The emergency response team should arrive at your home shortly to provide assistance and support to you and your family.

Step 5: Help Arrives

POLICE



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Documents

How a Home Security System Works