8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 1/50

How to be a better manager

• Need – This presentationis prepared in light of theattrition rate in theindustry which is too high.The power of anorganization’s managers in

creating the organization’svalues, environment,culture and actions isimmeasurable.Organizations needmanagers who can managetheir employees and istrustworthy, cares aboutpeople as well as thebusiness and acts withintegrity.

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 2/50

Need

The need for goodmanagers is increasing .In todays scenario needfor good managers who

can manage themselves aswell others in high stressenvironment is increasing .Any one can be a goodmanager as it is as much

as a trainable skill as it isinherent ability.

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 3/50

What you are as a person

• You are always readyto Learn :-

• You have confidencein yourself and yourabilities. You arehappy with who youare, but you are still

learning and gettingbetter

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 4/50

 You are a peoples person

• You are an extrovert.Management is apeople skill - it’s notthe job for someone

who doesn’t enjoypeople. You have tointeract with them.

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 5/50

Honesty & Integrity

• You are honest &straight forward .Your success dependsheavily on the trust

of others. You nevercompromise with yourhonesty & integrity

co ri ht shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 6/50

 You are a generous contributor

Effective managers aregreat givers & they give itfreely.

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 7/50

Put your People First

• Put your people first. Thebottom line about being agood manager is this: If youremployees don't performwell, you don't perform well.Every good manager must

learn how to train, supportand motivate his or heremployees. If you don't takethe time to support yourstaff and ensure their needsare being met, all of yourwork will be useless. Afterall, says Moore, "If you don'tdevelop your people, you havenothing." 

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 8/50

Be a Credible Manager

Effective managersestablish a system ofvalues.

You have to make

 yourself accountable topeople in authority.Effective managers

understand that no goodever comes out of

authority withoutaccountability 

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 9/50

 You are an includer

• Being a manager you need toinvolve your team members inwhatever you do.You don’texclude others because theylack certain attributes.To

become an effective managerlearn to tap & develop people.

• Keep your employess withinthe loop. Inform them of alldecisions that will affect andbe affected by their work.

Don’t treat them as mindlessmachines that are used onlyto get the job done.

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 10/50

Make others feel your Presence

• Mangers are to beleaders. Effectiveleaders have a qualityabout them that

makes people noticewhen they enter aroom.

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 11/50

 You are ethical in your approach

A manager has to be veryethical.He is the face ofthe team.His subordinates& team members will pay

him regard only if theyfind their leader ethical.

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 12/50

Don’t be Partial 

Never try to showdiscrimation in group.Ifsomebody is notcompetent try to make

them learn.Treat everyoneequally in group

co ri ht shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 13/50

Don’t show discrimination 

• Being a good manager you should neverdiscriminate among

 your team members.

• Treat your peopleequally.

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 14/50

Be calm but dignified

• Don’t be rude withothers

• You can be firm butnot harsh

• Don’t use hurtingwords in yourstatement

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 15/50

Be a Mentor

• Not everyone can learn his/ her job from the firstday.Train your teammembers wherever theyare facing problem

• Rather than shouting onothers who are not asgood as you on that jobtry to make themlearn.Your team members

will pay high regards to you.

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 16/50

Be a counselor

• You have to councilpeople.Many timespeople are filled withnegativity due to one

or other reasons, inthat case you have toplay the role of acounceller.

• If somebody is notperforming well inthat case also you cancouncil them.

co ri ht shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 17/50

 You have to be convincing

• You should havestrong convincingpower

• You don’t have to

impose somethingforcibly rather thantry to be logical in

 your approach.If your

logics are correct youcan convince people.

• Convincing Power

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 18/50

Analysying Power

• Don’t come to anyconclusion in hurry,rather try to analyzethe project before

 you are going to startthat

• Your analyticalapproach will

definitely help yourassignment to be asuccess.

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 19/50

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 20/50

Be a Motivator

• Always motivate yourteam members.Givecredits to them fortheir good

performance.• . To motivate your

people better, figureout what they want

and how you can givethat to them fordoing what you wantthem to do.

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 21/50

 You should have the ability tomaintain privacy

• If any of youremployee or teammember share with

 you anything personal

as well as professional you should have theability to maintain his/ her privacy.Never

share somebody’spersonal thing withothers.

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 22/50

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 23/50

Creativity

•  You are a little bitcrazy. You think out-of-the box. You try newthings and if they fail,you admit the mistake,

but don’t apologize forhaving tried

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 24/50

Top things to make a good manager

Acknowledge your staff :

When a member of staffdoes a job well, make sure

 you notice it, andacknowledge her or himfor it. Don't let theopportunity to praise apiece of good work go by.

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 25/50

Never, ever, humiliate anyone on your staff team

• If you are annoyedwith someone on yourteam, or they havedone something

wrong, make sure youkeep your cool,especially in public. If

 you humiliate

someone, he or shewill hold a grudgeagainst you, and theirwork will suffer too

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 26/50

Create a culture where mistakesare OK

• If you don't makemistakes, chances are

 you are not stretching yourself. If your

staff are allowed tofeel that mistakesare part of reachingfor new highs, rather

than something tofeel bad about, orshamed for, thenthey will take morerisks on your behalf. 

co ri ht shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 27/50

Remember personal details

Take time to get to know your staff, who they are,who is important in theirlives, etc. Be interested inthem as people, not just asworkers

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 28/50

Don't hide behind your position

• Be human and friendlywith your staff - thatway you will all beable to support and

encourage each otherwhen things are tough

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 29/50

Be approachable

• Allow your staff tofeel that they cancome and talk to youabout sensitive issues,

about inside- andoutside-workdifficulties, and that

 you will respect them,

and not hold whatthey share againstthem

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 30/50

Admit your mistakes

• If you get it wrong,say so. Managersdon't have to beinfallible! Your staff

will respect you moreif you are able toadmit your mistakes,and then set about

sorting out a solution 

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 31/50

Listen in such a way that youremployees will talk to you

• Often people feelafraid of, orintimidated by,management. Make

sure you show peoplethat you are willing tolisten to what theyhave to say, that theyare important andworthy of your time.

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 32/50

Criticize in a constructive manner

If you feel that an employee hasthe potential to do much better athis/her job, take them aside andtell them how you feel. Sometimes,the belief that a superior has in

 you pushes you to achieve more.

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 33/50

Avoid last minute tasks

• . No one likes to starta task at the end ofthe day, especiallywhen you have other

plans for the evening.Do not throw work at

 your employees justas they are about tocall it a day

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 34/50

Be clear in your requests

• It is your responsibilityto ensure that peopleunderstand yourrequests - so

communicate clearly,and ask if people haveunderstood what youare asking for

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 35/50

Treat everyone respectfully andcourteously at all times.

• Particularly whenthere is a problem!Everyone who worksfor you is a valuable

human being whodeserves respect. Amanager is only asgood as how she or hetreats the people onher or his team

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 36/50

Skill with People

• Understanding people &human nature:-Being agood manager its veryimportant to understandpeople & human nature

• When you have a properunderstanding of humannature & people –when

 you know why people dothe things that they do – when you know why andhow people will reactunder certain conditions– then only you become askillful manager.

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 37/50

Consider Following Points

Talk to peopleMake people feel important

Agree with People Thanks Peopleco ri ht shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 38/50

More

Skillfully listen topeople

Convince people

Praise People

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 39/50

Be a Peoples Person

People are the mostprecious resource.Your success ,fulfillment& happiness depends on

 your ability to relate wellto different kinds ofpeople.This is why it isvery important for you tobecome a people’s person. 

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 40/50

The Golden Rule

• The key to successfulinterpersonalrelationship is totreat people the way

 you want to betreated.This is calledthe goldenrule.Instead ofputting people in theirplace ,learn to put

 yourself in their place& see life the waythey see it.copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 41/50

Qualities People want in a goodmanager

People no matter whattheir station in life is aremostly drawn to those whoknow how to

EncourageAppreciateForgiveListenUnderstand

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 42/50

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 43/50

Forgive , Listen & Understand

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 44/50

Charismatic Manager

People are drawn tocharismaticindividual.Charismaticindividual have apersonality that makespeople respond to thempositively.To become abetter manager you needto develop charisma.The key to developingcharishma is to makeother people feel goodabout themselves ratherthan to make them feelgood about you.copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 45/50

Traits of a Charismatic Manager

• 1)Concern –TheAbility to care

• Charismatic peopleare truly concerned

about people’sdeepest needs &interests

• They are very sincere

in their approach&truly care you &make you feelimportant

copyright@shalini

P E P B P

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 46/50

PRAISE IN PUBLIC, PUNISH INPRIVATE 

Taking an employee to task in front of his/her colleagues,eventhough he/she may have erred has the worst kind ofdemoralizing effect .On the other hand, complementing them

on a job well done in the presence of others serves tomotivate them to perform 

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 47/50

2.Help (The Ability to Reach out)

• Charismatic peopleare help other peoplewith their

problems.They inspirethem to face theirproblems & offercreative solutions andhope

copyright@shalini

3)A i (Th Abili k

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 48/50

3)Action (The Ability to makethings happen)

• Charismatic peopleare never boring.Theyare always creative &confident in the way

they present ideas orsolutions. 

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 49/50

4)Result (The Ability to produce)

• Charismatic peopleare other-centeredand genuinely wish forother people to

succeed .This traitsinspires productivityin people

copyright@shalini

8/4/2019 how 2 b a better mgr

http://slidepdf.com/reader/full/how-2-b-a-better-mgr 50/50

5)Influence (The ability to lead)

• Charismaticmanagers arenatural

leaders.They knowhow to influencepeople & make themfollow their lead.

copyright@shalini