With the costs of goods constantly changing due to market fluctuations and product changes there can be hundreds of price changes in a retail grocery store weekly. Include retail changes driven by weekly advertising and in-store specials and sometimes keeping accurate pricing in all systems can be a challenge. The ideal store seems to have uniform pricing, but unless programs are in place they are likely falling short. MDI Host Support gives you accurate pricing via a weekly update file at an affordable cost. Host Support keeps your customers happy and frees up employees with accurate pricing that is easily imported into your store’s systems. Most importantly, maintaining your pricing protects your store’s bottom line.

The MDI Retail Automation Helpdesk provides technical assistance and support for computer systems, point of sale, software, and hardware for MDI Retail Automation technical programs. Helpdesk technicians respond to trouble calls either in person or over the phone, logging each incident and managing them to a quick resolution. The MDI Retail Automation Helpdesk also works closely with the helpdesk resources of MDI Technology vendors. This assures that even complex technical problems are managed efficiently. The helpdesk is fully staffed and fully operational 24/7 for on-call service.

ASSISTANCE IS PROVIDED WITH: • MDI order entry.• Ordering supplies (paper, ribbons, printer toner).• Ordering blank shelf label and talker stock. • POS hardware issues for stores on the MDI POS support program.• MDI Smart Temp refrigeration monitoring.• MDI ADC Grind traceability program.• TCI IMS, Retalix Store back office.• Host Support (weekly price change files).• Lexmark printer sales and support.• Retailer questions on item pricing. • Credit card hardware/transaction issues.

FEATURES• Weekly Price Files • Pricing Accuracy• Labor Savings• Damage Reclaim Flag• WIC Flag• Accurate Sales Tax• New items • Item Deletes • SRP/TRP/Weekly Ad

KAMELEON

FIRST DATA

SYSTEM SUPPORTED:TCI IMS, BRDATA, S4, Retalix Store, SMS LOC, RORC, IG Manager, NCR ABO

HOST COMPAREThis reporting tool measures store pricing accuracy. Pricing problems affect gross profits and profitability in a store. A Full POS item file is created at the store and loaded into the MDI mainframe for comparison. Detailed reports are then created that show the extent of pricing problems, when they occurred, what departments they affect, and the financial impact. MDI retailers that are on the Host Support program are entitled to two Host Compares annually.

FEATURES• No labor required by the store• Ability to see errors by price type (SRP, TPR, OVR)• Shows the error percent by commodity • Able to see when the errors occur by date• Pricing errors can be corrected by Host File & matching labels

MDI partners with First Data to offer our retailers one of the most competitive credit card processing programs available to independent grocers. Since MDI negotiates this contract with all our current boarded independents and the Lowes Foods stores; we can get you auth rates normally that are only seen by “Tier 1” accounts (think big chain supermarkets.) We can also tie-in in-store gift cards and Blackhawk third party gift cards to process thru First Data as well.

FEATURES• Secure & Reliable Debit/Credit Card processing.• Telecheck program capability.• Gift card processing.• FD200 Stand-alone terminals for purchase.• 24/7 Helpdesk for any technical issues at First Data.• Competitive rates without any hidden fees.• Dedicated First Data representative.

Do you want to print signs & labels that look like what you receive on your MDI truck? Then Kameleon is the answer. Kameleon is a cloud based program that allows your store to start printing signs and labels (with compatible printer) almost immediately! No special software is needed at the store; just a connection to the internet and a capable printer. You can also create batches for Vestcom to print and include with your weekly tags. Tags, ad-group talkers and signs are all supported.

FEATURES• No software (label or back office) required, saving thousands in capital expenditure.• Accurate and live label/tag/talker creation.• Labels/talkers available via the Help Desk avoiding having to buy expensive labels in bulk.• Templates are consistent; great for multi-store operations.• Print Preview feature to avoid mistakes and wasting supply stock.Retail A

utomation Services, w

as

formed in

1992 by MDI to

assist

retailers w

ith te

chnology.

• Help Desk

• RAS Development

• RAS Marketing & Implemation

• RAS Mainframe Applications

• Over 150 Years of retail

systems/grocery operations experience

HELPDESK-SUPPORT

HOST SUPPORT & COMPARE

RETAIL AUTOMATION SERVICES

Butcher’s Best®

Boneless Beef

Ribeye Steaks

7.98Lb.07/30-08/05/17

Family Pack

Fresh Ground Beef

2.38Lb.07/30-08/05/17

®

LOCALORGANIC

LOCALORGANIC

AS ADVERTISED

AS ADVERTISED14.5 To 15.25-Oz. Whole Corn, Cream Corn Or Cut Green BeansPiggly WigglyVegetables10/$5 08/02-08/08/17

25.8-Lb., Twin PackKingsfordCharcoal9.9908/02-08/08/17

15.25 To 16.25-Oz., Selected

Betty CrockerCake Mix

.88 08/02-08/08/17

15 To 20-Ct. Flings, 50-Oz., Selected

Gain Liquid Laundry Detergent

4.98 08/02-08/08/17

8-Reg. Or 6-Big Rolls

Bounty Basic Paper Towels

4.9808/02-08/08/17

13 To 16.3-Oz., Assorted

Peter PanPeanut Butter

1.48 08/02-08/08/17

12-Giant Rolls

Charmin EssentialsBath Tissue

4.9808/02-08/08/17

30.65-Oz.

Maxwell HouseWake Up Roast

5.98 08/02-08/08/17

59-Oz., Selected

Donald DuckOrange Juice

1.98 08/02-08/08/17

15.77 To 23.54-Oz., Classic Or Brick Oven Crust

Red Baron Pizza

2.98 08/02-08/08/17

LOCALORGANIC

ADERGY

GIFT CARDS

CONSULTING

MDI’s Smart Order program is our platform to help you make informed decisions when ordering your trucks. The MDI Smart Ordering gun gives you accessibility to detailed item information so your orders can maximize profits at your store.

Are you utilizing you’re in-store music programming to help drive sales? Adergy gives you the best in class in-store music and can drive sales with custom generated ad spots for your store. Adergy’s ad development can broadcast your weekly ad items, featured items, and community service spots in English or Spanish.

MDI Grind Management is an electronic option to help you maintain USDA Grind Logs in your meat department. This program records key information your store, regulators, and inspectors need to quickly and effectively identify potential source materials that could cause or contribute to an outbreak. Data captured in the program is displayed in a Grind Log Report which contains: Grind Type, Product Description, Packer Information, Establishment Number, Production Data, Serial/Sequence Number, Grind Time, Team Member, and Cleaning/Sanitization records.

FEATURES• Falcon X3+ Ordering Gun• Connectivity via WiFi or Wired internet. • No phone line needed!• Displays product description and associated cost.• Keeps 65 week of item movement data• Backroom Inventory Management• Tracks ordering cost/allowance per order• Ability to order labels during or after the order process.• Keeps you store’s item file with updated pricing on all items available with a simple download process

MDI can provide your store with uniquely branded in-store gift cards. We will work with you to create gift cards that integrate with your store’s branding. Regardless if you are on our credit card program we can collect the information to order cards for your stores to sell every day. RAS and our vendor partner will work with you each step of the way from completing needed paperwork, thru the design process, to ensuring the sale and redemption process helps you to grow your business. Store Gift Cards are supported by First Data/Buypass, World Pay/RBS, and internal POS Gift Card programs. RAS can also help you get cards printed for loyalty programs as well.

FEATURES• Provide your customers with a convenient alternative payment solution for purchases.

• Can replace most paper gift certificates

• Ideal for college students, gifts to family members, or for employee benefits/rewards.

• Saves on administrative costs with electronic reporting availability.

• Dollars stay in store where the card was issued. 1

• Transactions handled electronically just like debit or credit transactions.

• Customized card art with your branding and store information.

• Display with J-hooks, clip-strips, gift card racks, and elsewhere across your sales

floor to increase volume.

• Combine with promotional programs for In-Store Promo’s such as accruing

frequent shopper points for dollars on a gift card.

• Sell cards to non-profits for fund raising which drives sales to your location.

• B2B sales for Special Events, Promotions, and Holiday Gifts.

• Check Cashing – Return a portion of cash in a Gift Card. 2

• In-Store Credit – Returned items or store credit.

• Customer Satisfaction – for dealing with returned of damaged items.

• Store Donations – cards will be redeemed in your stores only.

• For multiple store groups, balance can be spent at other locations

• Subject to local check-cashing laws and regulations.

FEATURES• Secure & Reliable Debit/Credit Card processing.• Telecheck program capability.• Gift card processing.• FD200 Stand-alone terminals for purchase.• 24/7 Helpdesk for any technical issues at First Data.• Competitive rates without any hidden fees.• Dedicated First Data representative.

MDI RETAIL COUNSELING SERVICEWith over 150 years of retail operations experience in our team; RAS can offering an unparalleled consulting service to help improve your store’s efficiencies and profits. Our consulting services can perform a detailed review of your store’s operations, merchandising, inventory management, accounting processes, and more. Afterwards we can review our findings and give constructive feedback to help lead your store to further success.

• Help Desk

• RAS Development

• RAS Marketing & Implemation

• RAS Mainframe Applications

• Over 150 Years of retail

systems/grocery operations experience

SMART ORDER

SERVER• Provides a secure server environment• Maintains regular data backups• Grind software and server OS is updated on regular basis• Grind software license is maintained annualy

Falcon Data Terminal • One dedicated Falcon Terminal to support Grind Management.• Terminal is replaced due to damage or defective equipment at no charge (except in cases of abuse or neglect)• A protective case is included

Installation & Training • Setup desktop connection link to cloud server.• Provide step-by-step user documentation.• Conduct one online training session. Multiple store employees may participate.

Support (Provide a helpdesk hotline (828) 725-4466 option 2.) • Setup all new meat packers and all new meat products in the system. This may require customer to adopt MDI standard PLU’s.• Coordinate with MDI Meat Vendors to resolve product label issues that prevent MDI products from being scanned.

GRIND MANAGEMENT SMART TEMP

MDI SMART TEMP (REFRIGERATION MONITORING)Add-on technology that can be installed in stores that gives retailers remote access to the “live” refrigeration temperatures on any connected device with a browser, including a smart phone. Its not uncommon for a refrigeration problem to cost a retailer from $2,000 to $10,000 in lost product. An Alert is sent any time a case is outside (high or low) of the desired temperature range for over 60 minutes. Alerts by email. Alerts by text. Alerts by automated call (coming soon). Alerts must be acknowledged or they escalate to the designated person.

15.25 To 16.25-Oz., Selected

Betty CrockerCake Mix

.88 08/02-08/08/17

15 To 20-Ct. Flings, 50-Oz., Selected

Gain Liquid Laundry Detergent

4.98 08/02-08/08/17

8-Reg. Or 6-Big Rolls

Bounty Basic Paper Towels

4.9808/02-08/08/17

13 To 16.3-Oz., Assorted

Peter PanPeanut Butter

1.48 08/02-08/08/17

12-Giant Rolls

Charmin EssentialsBath Tissue

4.9808/02-08/08/17

30.65-Oz.

Maxwell HouseWake Up Roast

5.98 08/02-08/08/17

59-Oz., Selected

Donald DuckOrange Juice

1.98 08/02-08/08/17

15.77 To 23.54-Oz., Classic Or Brick Oven Crust

Red Baron Pizza

2.98 08/02-08/08/17