HOSPITAL-PROCESS-FLOW

7/29/2019 HOSPITAL-PROCESS-FLOW.

http://slidepdf.com/reader/full/hospital-process-flow 1/6

Amit Nath |[email protected] Page 1

HOSPITAL PROCESS FLOW:

1. Area Evaluation:-

y General

y Site Map/Site Drawings

y Soil and Land Evaluation

(Height/Water level/Contour)

2. Market Analysis:-

y People Dynamics

y Gross Income Rate

y Occupational Contract etc

3. Networking:-

y Rail/Roads/Communication/Conveyance/Commute

4. Completion/Referral:- Next Option Rating

I) ARCHITECTURE PLANNING:

y Specialty Finding

y Techno Requirement Gauges

(area/Location)

y Bed Strength(Wards etc)

y Critical Units

y Diagnostics Planningy Pharmacy Planning

y Horizontal and Vertical Expansions

y Storing of Accessories

1. (Biomedical Waste)

2. (Power/Transformers)

3. (DC)

4. (Rain Water Harvesting)

y Staircase/Ramp/Lifts

y SLD(Single Line Diagram)for:-

i. Plumbing

ii. Electricals

iii. AC

iv. Gas(Medicals)

y Flooring and Roofing

y OT

y OPD




y Sitting/Waiting Arena

II) CIVIL DRAWING:

y Land Evaluation Concepts

y Entry/Exit Point

y Floor wise Segmentation

y Process Flow:-

i. Patient Flow

ii. Staff Flow

iii. Material Flow

iv. Waste Flow

y Time Scaling

y Outlook and Branding

y Design Comparisons

III) ARCHITECTURE-BUILDING:

y Raw Materials Quality Check

y Contracts and Agreements(Tender Management)

i. Time Scale Mapping

ii. Progression Check

y Foundation

y Pillaring and Support

y Scanning and Projections

y Stages:-i. Base

ii. Preparation

iii. Implementation and Installation

iv. S Fittings and Calibrations

y 4 Phases of Architecture:-

i. Concept Plan/Execution

ii. Assembly

iii. Testing

iv. Fine tuning of Process and Corrections

y Instrumentation/Tools and Machinery

y Power




IV) a) INSTRUMENTATION PLANNING (IP):

y Need for Quality Instruments and Equipments

y Rationalization on Requirement to Budget and time f rame

y Vendor Selection(Make/Manuf acture By)

y Versioning

y Rate and Negotiations

y Cross Check and Evaluation

b) PROCUREMENT:

y Imports

y Logistics

y Customs

y Commission Tax

y Licensing and Documentation

y Warranty/Accessories etc

c) COMMISSIONING:

y Implementation and Assembly

y Beta Trail and Calibration

y Training and Handling

y Alpha Trial and Launch

y Usable , Consumables and Accessories Count

V) a) STAFFING/HUMAN RESOURCES(HR):

y Analysis of Recruitment

y Minimal Head Count Strategy

y Company Policy and Reforms

y Source or Database

y Strategy of HR Recruitment

y Interview

y Negotiations

b) COMPANY POLICY DESIGN:

y SOP(Systematic Operation Protocol)

y KRA(Key Responsibility Area)

y HR-Protocols:-

i. Letters to off er

ii. Letters to Appointment

y Salary structure and Reimbursement




y Attendance and Leave Policy

y Employee Welf are and Medicals

c) ORIENTATION

d) TRAINING:

y On Site

y Judgmental/Probation

VI) INFORMATION TECHNOLOGY (IT):

y Planning

y Resources Selection

y Budget

y Inf rastructure Decision:-

i. Hardware

ii. Software

iii. Networking

iv. IP

v. Consumables

y Departmental Count

y Implementation

y Training

y Trials and Fine tunes

y Synergies of Delta/PACS, Tele Radiology (as expansion) etc..

VII) BRANDING/MARKETING:

y Strategies

y Ref errals

y Budget

y Time Frame(PERT)

y People Involved

y Services and Vendor Selection

y Prints Required:-

i. Brochures

ii. Name Plates

iii. Boards

iv. Banners

v. Hand outs

y Out Reach Comparison

y Reach Outs-SMS/Integrations

y Website




VIII) EVENTS:

y Staff Orientation/Training

y Community Responsive News/Social Responsibilities

y Camps

y Outreach Program

IX) DEPARTMENTAL MUST PROCUREMENT:

y Ambulatory Services

y Pharmacy Station

y Drug Purchase

y Diagnostics Accessories

y CSSD- Instruments and Consumables

y Linen

y House

Keeping

y Electricals

y Plumbicals

y Stores and Inventories/Assets

y Canteen/Restaurants

y ATM/Banking Facilities

y Insurance and Scheme Counters

y Tele communication and internet

y Stationeries

y Official/Admin Equipments

y Patient Facilitation/Comforts

y Toiletries

y Furniture͛s

y Prints of all vouchers/receipts

y Prescription(PRINTABLES)

X) ACCREDITATION/LICENSING

y Patient Count on:-

i. Schemed Plan

ii. Health Insurance

y Profitability Factors

y ROI

y SOP/KRA/GHP

y Audits/Assessment

y Finals

y GHP Accreditation




XI) MANAGEMENT:

y Phase Study

y Time Framing

y Motion study of Fund/

y ROI Forecasting

y Purchase and Assets Management

y Specialty Forecast and Strategic testing

XIII) DELIEVERABLES:

y Products

For f urther information please contact

Amit Nath

Max Medi Support Pvt. Ltd

Bangalore - 560 076

Phone: +91 80 4093 1112

E-Mail: [email protected]

web: http://www.maxmedisupport.com

Documents

HOSPITAL-PROCESS-FLOW