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Hong Kong Science Park Project Package B (Package B)
Smart-Facility Management Services (Smart – FMS)
Agreement No: PD/MA/002
Invitation of Expression of Interest and Pre-qualification (PQ) to Tender
1
1. Invitation for Expression of Interest
1.1 The Hong Kong Science and Technology Parks Corporation (HKSTP) is now inviting qualified
and experienced Management Companies to declare interest, in strict confidence, for the captioned works for HKSTP.
2. Description of Package B, Hong Kong Science Park
2.1 In view of the project nature and the anticipated operations of the properties of Hong Kong
Science and Technology Parks Corporation, the following key features should be emphasized in the tenderer of the Services: - (A) InnoCentre i. InnoCentre sits in the heart of Kowloon Tong area with 3,500 square meters. InnoCentre is
an integral part of HKSTP's ecosystem through clustering and promoting innovations and technologies.
ii. It is s 6-storey structure with ancillary facilities such as workshop offices, F&B, carpark, co-working space, spacious exhibition halls as well as training and conference rooms, etc.
(B) Data Technology Hub (DT Hub) i. DT Hub is under construction and is anticipated to be completed in Q4 2020. Pre-
management work shall be included in this Services. ii. DT Hub is a 13-storey building with gross floor area of 289,000 sq. ft., with flexible design
and ancillary facilities, such as workshop offices, retail shops, F&B, co-working spaces, meeting room, conferencing and exhibition, carpark, leisure facilities at rooftop and podium gardens and adjacent landscaped open space of 27,000 sq. ft. with a multi-function lawn and an event plaza.
iii. It is to have extensive application of advanced technologies and smart facilities management building features for operating a data centre to facilitate the data transfer operations, business continuity, global telecommunications at the data centres and switching centres.
(C) Advanced Manufacturing Centre (AMC) i. AMC is under construction and is targeted to be completed in Q4 2021. Construction review
with pre-management work shall be included in this Services. ii. Total gross area floor of AMC is 1.1million sq. ft., with flexible design and ancillary facilities,
such as workshop offices, smart canteen, production units, logistics centre and facilities, communal garden, carpark, loading and unloading bay.
iii. It is to have extensive application of advanced technologies and robotic smart facilities management building features for operating a communal distribution centre and warehouse which is fully equipped with an advance cargo hoist system for efficient flow of goods, a dynamic scheduling system to move goods to and from partner companies production floor at appointed time, and on-demand storage in the warehouse for partner companies.
iv. To cooperate with the warehouse robotic system contractor, 3PL, for monitoring the operation of goods logistics.
(D) Precision Manufacturing Centre (PMC) i. PMC is located at Tai Po Industrial Estate with 4-storey and the total floor area is 84,000 sq.
ft. to match the development of technologies such as artificial intelligence, robotics, Internet of Things, and automated processes.
(E) GMP Centre (GMP) i. GMP is one of the buildings located at TPIE with 6-storey structure. Total floor area is
Hong Kong Science Park Project Package B (Package B)
Smart-Facility Management Services (Smart – FMS)
Agreement No: PD/MA/002
Invitation of Expression of Interest and Pre-qualification (PQ) to Tender
2
186,972 sq. ft. and is mainly for the pharmaceutical manufacturing.
(F) Tai Po Industrial Estate Carpark (TPIE Carpark) i. TPIE Carpark has approximately 100 parking space nearby Tai Po Industrial Estate with 24
hours operation.
(G) Tai Po Industrial Estate (TPIE) i. TPIE is a 75-heactare site and is currently home to local and international name brands,
primarily for companies in the areas of food manufacturing, media services and lifestyle good.
(H) Yuen Long Industrial Estate (YLIE) i. YLIE is a 67-hectare site catering a wide range of industries, from pharmaceuticals and
biomedical production to logistics services and petrochemical plant.
(I) Tseung Kwan O Industrial Estate (TKOIE) i. TKOIE is a 75-hectare site creating with a specialized waterfront area for marine access /
marine access-related projects. With berthing facilities, this site is well suited for heavy industries, as well as lighter commercial manufacturing and IT/ICT related services.
2.2 The interested party will be responsible to provide day-to-day operations including security, cleaning, maintenance, landscaping and operations for all sites and coordinate all the operation and maintenance of the IT Services provided by HKSTP. Details may refer to the Clause 3.
3. Scope of Services
3.1 To provide safe, innovative, efficient and cost effective operations of all sites by utilizing the
Smart Facility Management Services System (“Smart-FMS”).
3.2 The Smart-FMS should include the following functions:
Work Order (Works Performance Management)
Equipment Maintenance (Facility Performance Management)
Facility Inventory (Asset Management)
Maintenance Material (Material Procurement & Service Contract)
Customer Interface and Service Record
Human Resources Management (Labour Cost)
Reporting (Standard and Tailor-Made Report)
3.3 To utilize the latest technologies and smart system including but not limited to Big Data Analytics, Artificial Intelligence, Smart Sensors, Internet-of-Things (“IoTs”), Integrated Building Management System (“iBMS”), Building Information Modeling, Building Asset Management System, Mobile Technologies and APPs, Robotics, etc. in order to achieve the best operating efficiency and customer experience.
3.4 To co-operate with the third-party logistics (3PL) for AMC only.
3.5 To provide arrangement of Meetings, Incentives, Conferences and Exhibitions (MICE) for InnoCentre and DT Hub only.
4. Selection Criteria
4.1 Suitable firms will be short-listed for submission of detailed technical and fee proposals. HKSTP
Hong Kong Science Park Project Package B (Package B)
Smart-Facility Management Services (Smart – FMS)
Agreement No: PD/MA/002
Invitation of Expression of Interest and Pre-qualification (PQ) to Tender
3
will solely base on the self-contained submission as mentioned above for short-listing. The selection criteria are set as follows:
Relevant Experience
Staff Resources
General Performance Record
Innovative Ideas & Good FM Practice
4.2 It is the intention of HKSTP to short-list not more than ten (10) highest scoring firms, who meet the minimum requirements of a total aggregate score of 50%, from this EOI submission for further submission of detailed technical and price proposals. Any firm obtaining a zero score in any individual section will not be considered. HKSTP is NOT bound to invite any company for further submission of any bids. It should be noted that HKSTP will NOT be responsible for the reimbursement of any cost incurred for the preparation of the submission.
4.3 The Contractor shall provide the supporting information to the above project reference.
5. Submission Requirements Interested parties are required to return the Acknowledgement Slip (Annex I) by email to [email protected] on or before 5:00pm on 9 July 2020 and submit the completed proforma as outlined in (Annex II) and Ethical Commitments Declaration Form in (Annex III) for long-listing
purposes via letter in a sealed envelope marked according to the Template to be Marked on the Returning Envelope (Annex IV), also provide an electronic means within, and placed in the “Tender Submission Box” as shown in Location Plan of the Tender Submission Box (Annex V) by 12:00 noon on 13 July 2020, the latest, addressed to: Mr. Tyler Cheng Manager, Community and Facilities Management Hong Kong Science and Technology Parks Corporation 5/F, 5E, No. 5 Science Park East Avenue, Hong Kong Science Park, Shatin, N.T., Hong Kong For the detailed requirements and submissions, please see enclosed Annex I to V.
Should you have any queries, please contact Mr. Tyler Cheng at [email protected].
6. Proposed Term of Assignment
6.1 HKSTP has the option to extend the term for a further three years upon completion of the first 5-
year period of operation stage subject to HKSTP’s decision as an ongoing exercise in Asset
Value Maximization and Asset Life Prolongation.
7. Pre-qualification Criterion
Pre-qualification Criterion Weighting
1. Relevant Past Experience(Note 1) 40 %
Hong Kong Science Park Project Package B (Package B)
Smart-Facility Management Services (Smart – FMS)
Agreement No: PD/MA/002
Invitation of Expression of Interest and Pre-qualification (PQ) to Tender
4
a. Grade A Office
i. FM services in Hong Kong OR overseas experience with extensive applications of smart building features/facilities; and
4%
ii. The total GFA of the premises should not be less than 300,000 sq. ft. GFA under a single FM contract package; and
3%
iii. The company has been in charging of the said premises for at least 3 years in the past 10 years.
3%
b. Laboratory
i. FM services(Note 2) in Hong Kong OR overseas experience, while the operation of such laboratory facilities should be part of the management scope of the integrated FM service; and
2%
ii. The total GFA of the laboratory portion in the overall development should not be less than 50,000 sq. ft. under a single contract package; and
1%
iii. The company has been in charge of the said premises for at least 3 years in the past 10 years
2%
c. Multi-tenant Factory Building
i. FM services in Hong Kong OR overseas experience with extensive application of advanced technologies under the IE
programme 2.0; and
4%
ii. The total GFA of the premises should not be less than 300,000 sq. ft. GFA under a single FM contract package; and
3%
iii. The company has been in charging of the said premises for at least 3 years in the past 10 years
3%
d. Warehouse/Logistics Centre/ Data Centre
i. FM services in Hong Kong OR overseas experience with extensive applications of smart building features/facilities; and
6%
ii. The total GFA of the premises in the overall development should not be less than 500,000 sq. ft. under a single contract package; and
4%
iii. The company has been in charge of the said premises and cooperating with international logistics management company for at least 3 years in the past 10 years.
5%
Note 1
Interested company shall have at least ONE (1) qualifying job reference for
each of the above Criteria 1(a), 1(b), 1(c) and 1(d). In case that the company
fails to submit the sufficient number of qualifying job references for
consideration OR the submitted job references are found to be not qualifying
for the respective criterion due to absence/inadequate substantiations to
support the relevancy/competency of company's experience, the PQ
submission of the company shall not be further considered.
Note 2
Laboratories may include research laboratories in tertiary educational
Hong Kong Science Park Project Package B (Package B)
Smart-Facility Management Services (Smart – FMS)
Agreement No: PD/MA/002
Invitation of Expression of Interest and Pre-qualification (PQ) to Tender
5
institution, bio-medical/ chemistry/ bio-chemical/ material laboratories,
research and/or test laboratories associated with industrial production or any
other laboratories relevant/similar to the laboratory facilities in the proposed
development. HKSTP shall have the sole discretion to accept/reject the
laboratory job reference(s) submitted subject to the relevancy to the new
laboratory facilities. In general, the interested company should demonstrate
such relevancy by means of level of building provisions, mode of operation
and services interfacing with the generic FM services for consideration.
2. Staff Resources 20%
The company shall nominate the following professional staff to be the core personnel for the services:
a. Senior Facility/Property Manager with at least 12 years of relevant experience; and
4%
b. Senior Technical Manager in MEP background with at least 12 years relevant experience.
4%
The required Core Personnel for the Service should have EITHER the
proven track records of in managing:
a. Grade A office development with extensive application of innovative smart/green and sustainable building features;
3%
b. Laboratory facilities as per Note 2 in Criterion (1); 2%
c. Warehouse/Logistics Centre/Data Centre management experience; and
4%
d. Know-how on the use of BIM for Asset Management. 3%
CV of the proposed personnel shall be submitted for vetting.
3. General Performance Records 10%
4. Innovative Ideas & Good FM Practice 30%
a. Elaboration of the experience and achievements in Hong Kong and/or overseas projects in management properties with extensive application of smart building features;
8%
b. Identification of challenges in management/operations of properties with composite uses of laboratory facilities and other functions with multiple users;
3%
c. Forethought on the application of Building Information Modelling (BIM) in facility management of building with composite uses;
8%
d. Forethought of integrated Facility Manager's role in facilitating co-working and networking among multiple tenants; and
8%
e. Others as proposed by the interested company 3%
Hong Kong Science Park Project Package B (Package B)
Smart-Facility Management Services (Smart – FMS)
Agreement No: PD/MA/002
Invitation of Expression of Interest and Pre-qualification (PQ) to Tender
6
Annex I Acknowledgement Slip
We hereby confirm that we *are / are not interested in the captioned works. We also acknowledge that should any of our submitted information be found to be incorrect or non-compliant, at any stage, we shall not be taken forward for long-listing purposes and proposal submission for the captioned works.
Authorized Signature with Company Chop:
Name of Prospective Company: (With Company Chop)
Date: _
*delete as appropriate
Hong Kong Science Park Project Package B (Package B)
Smart-Facility Management Services (Smart – FMS)
Agreement No: PD/MA/002
Invitation of Expression of Interest and Pre-qualification (PQ) to Tender
7
Annex II Proforma
Pre-qualification Criterion
1. Relevant Experience(Note 1) (max 40 marks)
a. Grade A Office
i. FM services in Hong Kong OR overseas experience with extensive applications of smart building features/facilities; and
ii. The total GFA of the premises should not be less than 300,000 sq. ft. GFA under a single FM contract package; and
iii. The company has been in charging of the said premises for at least 3 years in the past 10 years
Job Reference No. 1
Service Title and
Type of Property
Title:
Type of Property: (Grade A Office – Y / N *)
Location: HK / Overseas* (Please Specify __________________ )
Name of Employer:
Total GFA of
Development
____________________ sq. ft.[GFA < 300,000 sq. ft. under a single FM
contract not to be considered]
Description of the
Services and
Involvement of the
Company
Term of Services Serving Period : From _____ /_____(mm/yyyy) to _____ /_____(mm/yyyy)
Job Reference No. 2
Service Title and
Type of Property
Title:
Type of Property: (Grade A Office – Y / N *)
Location: HK / Overseas* (Please Specify __________________ )
Name of Employer:
Total GFA of
Development
____________________ sq. ft.[GFA < 300,000 sq. ft. under a single FM
contract not to be considered]
Description of the
Services and
Involvement of
the Company
Term of Services Serving Period : From _____ /_____(mm/yyyy) to _____ /_____(mm/yyyy)
Hong Kong Science Park Project Package B (Package B)
Smart-Facility Management Services (Smart – FMS)
Agreement No: PD/MA/002
Invitation of Expression of Interest and Pre-qualification (PQ) to Tender
8
a. Laboratory
i. FM services(Note 2) in Hong Kong OR overseas experience, while the operation of such laboratory facilities should be part of the management scope of the integrated FM service; and
ii. The total GFA of the laboratory portion in the overall development should not be less than 50,000 sq. ft. under a single contract package; and
iii. The company has been in charge of the said premises for at least 3 years in the past 10 years.
Job Reference No. 1
Service Title and
Type of Property
Title:
Type of Laboratory Facilities under the management:
Location: HK / Overseas* (Please Specify __________________ )
Name of Employer:
Total GFA of
Development
____________________ sq. ft.[GFA of Laboratory portion< 50,000 sq. ft.
under a single FM contract not to be considered]
Description of the
Services and
Involvement of the
Company
Term of Services Serving Period : From _____ /_____(mm/yyyy) to _____ /_____(mm/yyyy)
Job Reference No. 2
Service Title and
Type of Property
Title:
Type of Laboratory Facilities under the management:
Location: HK / Overseas* (Please Specify __________________ )
Name of Employer:
Total GFA of
Development
____________________ sq. ft.[GFA of Laboratory portion< 50,000 sq. ft.
under a single FM contract not to be considered]
Description of the
Services and
Involvement of
the Company
Term of Services Serving Period : From _____ /_____(mm/yyyy) to _____ /_____(mm/yyyy)
c. Multi-tenant Factory Building
i. FM services in Hong Kong OR overseas experience with extensive application of advanced technologies under the IE programme 2.0; and
ii. The total GFA of the premises should not be less than 300,000 sq. ft. GFA under a single FM contract package; and
Hong Kong Science Park Project Package B (Package B)
Smart-Facility Management Services (Smart – FMS)
Agreement No: PD/MA/002
Invitation of Expression of Interest and Pre-qualification (PQ) to Tender
9
iii. The company has been in charging of the said premises for at least 3 years in the past 10 years.
Job Reference No. 1
Service Title and
Type of Property
Title:
Type of Multi-tenant Factory Building under the management:
Location: HK / Overseas* (Please Specify __________________ )
Name of Employer:
Total GFA of
Development
____________________ sq. ft.[GFA of Multi-tenant Factory Building <300,000
sq. ft. under a single FM contract not to be considered]
Description of the
Services and
Involvement of the
Company
Term of Services Serving Period : From _____ /_____(mm/yyyy) to _____ /_____(mm/yyyy)
Job Reference No. 2
Service Title and
Type of Property
Title:
Type of Multi-tenant Factory Building under the management:
Location: HK / Overseas* (Please Specify __________________ )
Name of Employer:
Total GFA of
Development
____________________ sq. ft.[GFA of Multi-tenant Factory Building <300,000
sq. ft. under a single FM contract not to be considered]
Description of the
Services and
Involvement of the
Company
Term of Services Serving Period : From _____ /_____(mm/yyyy) to _____ /_____(mm/yyyy)
d. Warehouse/Logistics Centre/ Data Centre
i. FM services in Hong Kong OR overseas experience with extensive applications of smart building features/facilities; and
ii. The total GFA of the premises in the overall development should not be less than 500,000 sq. ft. under a single contract package; and
iii. The company has been in charge of the said premises and cooperated with international logistics management company for at least 3 years in the past 10 years.
Job Reference No. 1
Hong Kong Science Park Project Package B (Package B)
Smart-Facility Management Services (Smart – FMS)
Agreement No: PD/MA/002
Invitation of Expression of Interest and Pre-qualification (PQ) to Tender
10
Service Title and
Type of Property
Title:
Type of Warehouse/Logistics Centre/Data Centre under the management:
Location: HK / Overseas* (Please Specify __________________ )
Name of Employer:
Total GFA of
Development
____________________ sq. ft.[GFA of Warehouse/Logistics Centre/Data
Centre <500,000 sq. ft. under a single FM contract not to be considered]
Description of the
Services and
Involvement of the
Company
Term of Services Serving Period : From _____ /_____(mm/yyyy) to _____ /_____(mm/yyyy)
Job Reference No. 2
Service Title and
Type of Property
Title:
Type of Warehouse/Logistics Centre/Data Centre under the management:
Location: HK / Overseas* (Please Specify __________________ )
Name of Employer:
Total GFA of
Development
____________________ sq. ft.[GFA of Warehouse/Logistics Centre/Data
Centre <500,000 sq. ft. under a single FM contract not to be considered]
Description of the
Services and
Involvement of the
Company
Term of Services Serving Period : From _____ /_____(mm/yyyy) to _____ /_____(mm/yyyy)
*Delete as appropriate
(Please provide the supporting information to the job reference) Note 1
Interested company shall have at least ONE (1) qualifying job reference for each of the above Criteria 1(a), 1(b), 1(c) and 1(d). In case that the company fails to submit the sufficient number of qualifying job references for consideration OR the submitted job references are found to be not qualifying for the respective criterion due to absence/inadequate substantiations to support the relevancy/competency of company's experience, the PQ submission of the company shall not be further considered. Note 2
Laboratories may include research laboratories in tertiary educational institution, bio-medical/ chemistry/ bio-chemical/ material laboratories, research and/or test laboratories associated with industrial production or any other laboratories relevant/similar to the laboratory facilities in the proposed development. HKSTP shall have the sole discretion to accept/reject the laboratory job reference(s) submitted subject to the relevancy to the new laboratory facilities.
Hong Kong Science Park Project Package B (Package B)
Smart-Facility Management Services (Smart – FMS)
Agreement No: PD/MA/002
Invitation of Expression of Interest and Pre-qualification (PQ) to Tender
11
In general, the interested company should demonstrate such relevancy by means of level of building provisions, mode of operation and services interfacing with the generic FM services for consideration.
2. Staff Resources (max 20 marks)
The company shall nominate the following professional staff to be the core personnel for the services: a. Senior Facility/Property Manager with at least 12 years of relevant experience; and
b. Senior Technical Manager in MEP background with at least 12 years relevant experience.
The required Core Personnel for the Service should have EITHER the proven track records of in managing:
a. Grade A office development with extensive application of innovative smart/green and
sustainable building features;
b. Laboratory facilities as per Note 2 in Criterion (1);
c. Warehouse/Logistics Centre/Data Centre management experience; and
d. Know-how on the use of BIM for Asset Management.
CV of the proposed personnel shall be submitted for vetting.
Name Position Qualification & Date of
Awarding
Relevant Experience
Years of Post-qualification
1 Qualification
Description of Relevant
Experience
2 Qualification
Description of Relevant
Experience
3 Qualification
Description of Relevant
Experience
Hong Kong Science Park Project Package B (Package B)
Smart-Facility Management Services (Smart – FMS)
Agreement No: PD/MA/002
Invitation of Expression of Interest and Pre-qualification (PQ) to Tender
12
3. General Performance Records (max 10 marks)
a. Performance record and award
b. Valid certificates of quality management, environmental management, health and safety management standards and etc. (e.g. ISO/OHSAS standards)
c. Letters from different clients with positive response (i.e. indicating above average performance) for reference
d. List of properties in which clients will willing to renew the property/ facilities management contract
Copies of documents for this Criterion to be enclosed the PQ submission.
4. Innovative Ideas & Good FM Practice (max 30 marks)
a. Elaboration of the experience and achievements in Hong Kong and/or overseas projects in management properties with extensive application of smart building features;
b. Identification of challenges in management/operations of properties with composite uses of laboratory facilities and other functions with multiple users;
c. Forethought on the application of Building Information Modelling (BIM) in facility management of building with composite uses;
Hong Kong Science Park Project Package B (Package B)
Smart-Facility Management Services (Smart – FMS)
Agreement No: PD/MA/002
Invitation of Expression of Interest and Pre-qualification (PQ) to Tender
13
d. Forethought of integrated Facility Manager's role in facilitating co-working and networking among multiple tenants; and
e. Others as proposed by the interested company
Hong Kong Science Park Project Package B (Package B)
Smart-Facility Management Services (Smart – FMS)
Agreement No: PD/MA/002
Invitation of Expression of Interest and Pre-qualification (PQ) to Tender
14
Annex III
Declaration Form by Contractor
on Compliance with the Ethical Commitments Requirements
To: Hong Kong Science and Technology Parks Corporation
Attn.: Mr. Tyler Cheng, Manager, Community and Facilities Management
Smart-Facility Management Services for InnoCentre / DTH / AMC / PMC / GMP / Tai Po Industrial Estate
Carpark / Tai Po Industrial Estate / Tseung Kwan O Industrial Estate / Yuen Long Industrial Estate
(Package B)
Contract No. PD/MA/002 (“Agreement”)
Invitation for Expression of Interest (EOI) and Long-listing
(1) We confirm that we have complied with the following provisions and have ensured that our
directors, employees, agents, sub-consultants and sub-contractors are aware of the following provisions:
(a) Prohibiting our directors, employees, agents, sub-consultants and sub- contractors who are involved in this Agreement from offering, soliciting or accepting any advantage as defined in section 2 of the Prevention of Bribery Ordinance, Cap 201 when conducting business in connection with this Agreement;
(b) Taking all measures as necessary to protect any confidential/ privileged information
or data entrusted to us by or on behalf of the Employer from being divulged to a third party other than those allowed in this Agreement.
(2) We further confirm that we have ensured that our accountants, insurers and legal advisers are aware of the provisions requiring us taking all measures as necessary to protect any confidential/privileged information or data entrusted to us by or on behalf of the Employer from being divulged to a third party other than those allowed in this Agreement.
Contractor :
Authorized Title / Name :
Signature
(With Company Chop) :
Date :
Hong Kong Science Park Project Package B (Package B)
Smart-Facility Management Services (Smart – FMS)
Agreement No: PD/MA/002
Invitation of Expression of Interest and Pre-qualification (PQ) to Tender
15
Annex IV – Template to be marked on the Returning Envelope
To: Mr. Tyler Cheng Manager, Community and Facilities Management, Project Development Division Hong Kong Science and Technology Parks Corporation
5/F, 5E, No. 5 Science Park East Avenue, Hong Kong Science Park, Shatin, N.T., Hong Kong
Re: Invitation to Expression of Interest (EOI) Works Contract No. PD/MA/002 Smart-Facility Management Services for InnoCentre / DTH / AMC / PMC / GMP / Tai Po
Industrial Estate Carpark / Tai Po Industrial Estate / Tseung Kwan O Industrial Estate /
Yuen Long Industrial Estate (Package B)
Submitted By:
Hong Kong Science Park Project Package B (Package B)
Smart-Facility Management Services (Smart – FMS)
Agreement No: PD/MA/002
Invitation of Expression of Interest and Pre-qualification (PQ) to Tender
End
Annex V – Location Plan of the Tender Submission Box
Location of Tender Submission Box
Location Plan of Tender Submission Box at 5/F, Building 5E
Photo of Tender Submission Box at 5/F, Building 5E