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  • 1

  • HOME CARE

    PHARMACY SERVICES

    PROTOCOL

    2nd Edition 2019

    PHARMACY PRACTICE & DEVELOPMENT DIVISION

    MINISTRY OF HEALTH MALAYSIA

  • i

    Second Edition, 2019

    Pharmaceutical Services Programme Ministry of Health Malaysia

    Lot 36, Jalan Universiti, 46200 Petaling Jaya, Selangor, Malaysia

    Tel: 603 – 7841 3200 Fax: 603 – 7968 2222

    Website: www.pharmacy.gov.my

    © ALL RIGHTS RESERVED

    This is a publication of the Pharmaceutical Services Program, Ministry of Health Malaysia. Enquiries

    are to be directed to the address below. Permission is hereby granted to reproduce information

    contained herein provided that such reproduction be given due acknowledgement and shall not

    modify the text.

    http://www.pharmacy.gov.my/

  • ii

    PREFACE

    Monitoring of medication use and medication review at patients’ home has been done through provision of Home Medication Review

    (HMR) by pharmacists for patients treated at Malaysia Ministry of

    Health (MOH) facilities. First Edition HMR Protocol was published in

    2011 focusing more on geriatric, psychiatric and stroke patients. Since

    then, a lot of patients have benefited from the service as visits to a

    patient's home allows for real-time patient assessment and the

    patient's concerns about medications are further identified.

    However, finding from National Survey on the Use of Medicines (NSUM) by

    Malaysian Consumers 2015 and the huge cost of medication return by patients are cues

    that this service need to reach more groups of patients and the scope need to be widened.

    Thus this Home Care Pharmacy Services (HCPS) Protocols are developed to incorporate

    and update HMR protocol as well as other pharmaceutical services done at patient’s

    home which targeting at wider groups of patients living at different types of residential

    settings. It outlines the procedures and documentations during Home Care Pharmacy

    Services sessions and serve as a guide to enable standardization of practice and

    establishment of service throughout MOH’s facilities.

    I would like to congratulate the Home Care Pharmacy Services Protocol Task

    Force, Pharmacy Practice & Development Division, MOH for their contributions and

    commitment to the publication of this protocol.

    Thank you

    DR. ROSHAYATI BINTI MOHAMAD SANI

    Director

    Pharmacy Practice & Development Division

    Ministry Of Health Malaysia

  • iii

    MEMBERS OF PANEL

    ADVISORS

    Dr Roshayati binti Mohamad Sani

    Director of Pharmacy Practice and Development Division, Ministry of Health

    EDITORS

    Rozita binti Mohamad

    Pharmacy Practice and Development Division, Ministry of Health

    Nor Hasni binti Haron

    Pharmacy Practice and Development Division, Ministry of Health

    Amalina binti Amri

    Pharmacy Practice and Development Division, Ministry of Health

    CONTRIBUTORS

    Jurisma binti Che Lah

    Hospital Tuanku Fauziah

    Shamini a/p Rama

    Hospital Bahagia Ulu Kinta

    Noor Haslina binti Othman

    Hospital Raja Perempuan Zainab II

    Dr Hadijah binti Mohd Taib

    Hospital Kuala Lumpur

    Ammar bin Kamar

    Hospital Kuala Lumpur

    Larry Lee Lian Seng

    Hospital Tengku Ampuan Rahimah

    Lim Si Wei

    Klinik Kesihatan Kajang

    Mohd Syafiq bin Yusof

    Bahagian Perkhidmatan Farmasi JKN

    Terengganu

    EXTERNAL REVIEWER

    Munira binti Muhammad

    Pharmacy Practice and Development Division, Ministry of Health

    ACKNOWLEDEGEMENTS

    This Division would also like to thank those who were involved directly or indirectly in

    preparing this 2nd Edition of Home Care Pharmacy Services Protocol.

  • iv

    TABLE OF CONTENT

    Definitions ………………………………………………………………………………………………………………………………....1

    A. Introduction ..................................................................................................................................................................... 3

    B. Objectives .......................................................................................................................................................................... 4

    C. Scope Of Service ............................................................................................................................................................. 4

    D. Manpower Requirement ............................................................................................................................................. 4

    E. Frequency of Sessions .................................................................................................................................................. 5

    F. Patient Selection…….………………………………………………………………………………………………………..…...5

    G. Patient Criteria………………………………………………………………………………………………………………………........5

    H. Administrative Requirement…………………………………………………………………………………………………..…...6

    I. Patient Consent & Risk Assessment………………………………………………………………………………….……….....6

    J. Activities during Home Care Pharmacy Session…………………………………………………………………………....7

    K. Documentation…………………………………………………………………………………………………………………………...8

    L. Procedures………………………………………………………………………………………………………………………......9

    1. Patients Enrollment ........................................................................................................................................................ 9

    2. Preparation Prior Visit .................................................................................................................................................. 9

    3. Conducting Home Visit .................................................................................................................................................. 9

    4. Post Visit……………………………………………………………………………………………………………………………10

    M. Workflow………………………………………………………………………………………………………………………………….11

    N. Things to do when conducting Home Care Pharmacy Services……………………………………………..12

    O. References ....................................................................................................................................................... 13

    List of Appendix

    Appendix 1: Guide to Medication Review and Reconciliation Pathway………………………………………………15

    Appendix 2: Nota Rujukan Pesakit……………………………………………………….…………………………..…….………..16

    Appendix 3: Surat Rujukan Perkhidmatan Farmasi Home Care ……………………….....…….……………………….17

    Appendix 4: Kebenaran Keluar Untuk Menjalankan Perkhidmatan Farmasi Home Care……….…….............18

    Appendix 5: Borang Persetujuan Pesakit/ Penjaga Perkhidmatan Farmasi Home Care…………………….....19

    Appendix 6: Home/ Residential Care Facility Visit Risk Assessment Form ........................................................ 20

    Appendix 7: Home Care Pharmacy Services Report Form……………………………………………………….………..21

    Appendix 8: Home Care Pharmacy Services Information Gathering Form (1st Session) .............................. 23

    Appendix 9: Home Care Pharmacy Services Information Gathering Form (Subsequent Sessions) .......... 27

    file:///C:/Users/amalina/Documents/Klinikal/HMR/combined%20hmr%20protocol%2023218.doc%23_Toc4075026file:///C:/Users/amalina/Documents/Klinikal/HMR/combined%20hmr%20protocol%2023218.doc%23_Toc4075031file:///C:/Users/amalina/Documents/Klinikal/HMR/combined%20hmr%20protocol%2023218.doc%23_Toc4075033file:///C:/Users/amalina/Documents/Klinikal/HMR/combined%20hmr%20protocol%2023218.doc%23_Toc4075037

  • v

    Appendix 10a: Medication Identification Chart (English) ............................................................................................ 28

    Appendix 10b: Medication Identification Chart (Bahasa Malayu) ............................................................................. 29

    Appendix 10c: Medication Identification Chart (Bahasa Cina) ................................................................................... 30

    Appendix 10d: Medication Identification Chart (Bahasa Tamil) ................................................................................ 31

    Appendix 11: Home Care Pharmacy Services Patient Registry ................................................................................ 32

    Appendix 12: Home Care Pharmacy Services Visit Record……………………………………………………………….33

    Appendix 13: Senarai Semak Kesan Sampingan Ubat-Ubatan Psikotropik………………………………………...34

    Appendix 14: Assessment of drug side effects (Antipsychotic Side Effect Checklist (ASC))………………..35

    Appendix 15: Toronto Side Effect Scale (TSES)………………………………………………..……………………………...36

    Appendix 16: Screening Tools: Medication / Medical Related Issues……….........................................................37

    Appendix 17: Medication Appropriateness Index (MAI) ………………………………………………………………....38

    Appendix 18: Guide to Drug Therapy in Patients with Enteral Feeding Tubes…………………………………..39

    file:///C:/Users/amalina/Documents/Klinikal/HMR/combined%20hmr%20protocol%2023218.doc%23_Toc4075041file:///C:/Users/amalina/Documents/Klinikal/HMR/combined%20hmr%20protocol%2023218.doc%23_Toc4075044file:///C:/Users/amalina/Documents/Klinikal/HMR/combined%20hmr%20protocol%2023218.doc%23_Toc4075045file:///C:/Users/amalina/Documents/Klinikal/HMR/combined%20hmr%20protocol%2023218.doc%23_Toc4075047file:///C:/Users/amalina/Documents/Klinikal/HMR/combined%20hmr%20protocol%2023218.doc%23_Toc4075038file:///C:/Users/amalina/Documents/Klinikal/HMR/combined%20hmr%20protocol%2023218.doc%23_Toc4075039

  • 1

    DEFINITIONS

    Home Care Pharmacy

    Services (HCPS) /

    Perkhidmatan Farmasi Home

    Care (PFHC)

    : Pharmaceutical care services provided at patient’s home/

    residential care facilities.

    Home Medication Review

    (HMR)

    : Comprehensive clinical review of a patient's medications

    in their home / residential care facilities by a fully

    registered pharmacist.

    Drug Reconciliation : A process of creating the most accurate list possible of all

    medications a patient is taking including drug name,

    dosage, frequency, and route and comparing that list

    against the physician admission, transfer and/or discharge

    orders, with the goal of providing correct medications to

    the patient at all transition points by addressing

    discrepancies including duplications, omissions, and

    interactions.

    Medication Review : A structured, critical examination of a patient’s

    medications with the objective of reaching an agreement

    with the patient about treatment, optimizing the impact of

    medications, minimizing the number of medication related

    problems and reducing waste.

    Pharmacist : Fully registered pharmacist working at government health

    facilities.

    Duta Kenali Ubat Anda (Duta

    KUA)

    : Community representatives who have gone through a

    structured training and actively involved in delivering basic

    information related to medications.

    Medication Therapy

    Adherence Clinic (MTAC)

    : An ambulatory care service conducted by pharmacists in

    collaboration with physicians to help patients improve their

    medication adherence level and disease control.

    Home Care Pharmacy

    Services Session

    : Sessions of Home Care Pharmacy Services conducted for

    one particular patient.

    Home Care Pharmacy

    Services Visit

    : Visit for a purpose of conducting Home Care Pharmacy

    Services for houses/ residential care facilities, which might

    consist of more than one patient in a visit.

  • 2

    Multidisciplinary Team : Home Care Pharmacy Services conducted by a group of

    health care workers who are members of different

    disciplines (doctor, pharmacist, nurse, occupational

    therapist etc.) with each providing specific services to the

    patient.

    Pharmacy-Only Team

    : Home Care Pharmacy Services conducted by pharmacy

    staff which may involve pharmacist and assistant

    pharmacist and may involve KYM ambassador.

  • 3

    A. INTRODUCTION

    Home Care Pharmacy Services (HCPS) formerly known as Home

    Medication Review (HMR) is one of pharmaceutical care services to ensure

    continuity of patient’s care at home after returning from health facilities i.e.

    outpatient or inpatient setting with the aim to advocate optimal and quality use of

    medications. The whole process involves comprehensive and systematic activities

    that include drug reconciliation and medication review for all prescription and non-

    prescription medications including nutritional supplements, vitamins, herbal/

    complementary medication and other remedies, resolving pharmaceutical care

    issues including adverse reactions, patient’s adherence as well as medication

    storage at patient’s home and referring patients to the next of care if necessary.

    Home medication review (HMR) programme is implemented by Ministry of

    Health Malaysia in 2004 and the first edition of HMR protocol is published in 2011.

    Pharmacists were recruited to join the HMR team and since then play a proactive

    role in ensuring medication adherence of all patients under the home care team.

    World Health Organization (WHO) and the European Council (Council of Europe

    CoM) have stressed the importance of including pharmacists as an active member

    of the multidisciplinary HMR team with the aim of benefiting patients’ health, 1, 2

    The positive impact of involvement of pharmacist in HMR service on outcome

    for specific diseases has been demonstrated, such as hypertension,

    anticoagulation therapy and heart failure.3 Literatures have shown the benefit of a

    home visit by HMR team after hospital discharge on patients’ quality of life and

    outcomes such as unplanned readmissions, and out of-hospital deaths.4,5 Study

    on impact of HMR in psychiatry patients also showed improvement in adherence

    and knowledge towards medication and also their quality of life.6 HMR found to be

    beneficial to patients whom quality use of medicines can be an issue and patients

    who are at risk of medication misadventures especially those with co-morbidities,

    age or social circumstances due to characteristics or complexity of their

    medications. Currently, HMR service in Malaysia healthcare facilities has been

    focusing on patients with special needs from three disciplines, which are

    psychiatry, geriatric and neurology (stroke), and also for other patients with chronic

    illnesses and multiple medications at patients’ home as well as residential care

    facilities.

    Provision of Home Care Pharmacy Services may fill the gap hindering the

    effectiveness of care provided at health facilities where home visits can help the

    patients by educating them on proper management of medication supply and

    improving patient understanding and subsequently adherence to the treatment.

  • 4

    B. OBJECTIVES

    1. Primary Objective

    The main objective of Home Care Pharmacy Services is to provide seamless

    care to improve health outcomes and quality of life of patients by emphasizing

    the quality use of medicines, through appropriate, safe, judicious and proper

    use of medication in the home or residential setting. The pharmacist works

    with the patient, caregivers, doctors and other health care providers in

    evaluating medication-related information, identifying and preventing side

    effects and adverse drug reactions as well as optimizing health outcomes.

    2. Secondary Objectives

    a. To reconcile patient’s medication in order to avoid unnecessary and/or

    potentially inappropriate medications that may lead to adverse drug

    reaction.

    b. To identify and manage possible medication-related issues such as

    adverse drug reactions and possible drug interactions related to

    prescribed medications, Over-The-Counter (OTC) medications, traditional

    medications and health supplements

    c. To counsel patients and their caregiver(s) in order to improve their insight

    and knowledge towards their medications and overall well-being.

    d. To educate patients and caregivers on the importance of adherence

    towards medications.

    e. To monitor and ensure proper storage of medications at patient’s home or

    residential care facilities.

    f. To educate and empower patient’s or caregiver(s) in managing patient’s

    illness and medications.

    g. To identify other psychosocioeconomic issues that affect medication-

    taking behaviour.

    C. SCOPE OF SERVICE

    The Home Care Pharmacy Services is to be extended to patients at home or

    residential care facilities who are currently seeking treatment at Ministry of Health

    facilities.

    D. MANPOWER REQUIREMENT

    The Home Care Pharmacy Services should be provided based on agreement with

    management of the health facilities or doctor in-charge. The pharmacist

    conducting the activity should be aware of the risks involved and shall not conduct

    the activity alone.

    A minimum of two personnel are required and may be conducted as part of:

  • 5

    i. Multidisciplinary Team, or

    ii. Pharmacy-Only Team, with or without Duta KUA

    E. FREQUENCY OF SESSIONS

    The Home Care pharmacists or Multidisciplinary Team will determine the

    frequency of Home Care Pharmacy Services sessions required for the patients.

    Subsequent sessions are strongly encouraged to ensure continuity of healthcare.

    Eligible patients may also be referred to other services which is beneficial to them

    such as Medication Therapy Adherence Clinic (MTAC) or outpatient medication

    counselling.

    F. PATIENT SELECTION

    Eligible patients may be enrolled into Home Care Pharmacy Services by:

    i. Selection by Home Care pharmacist or Multidisciplinary Team

    ii. Referral from other pharmacists / doctors / other healthcare providers / Duta

    KUA

    iii. Request from patients / caregivers / residential care facilities

    G. PATIENT CRITERIA

    1. Eligibility Criteria

    Patients who are eligible for Home Care Pharmacy Services are those who

    have poor adherence towards medications or have difficulties in medication

    management with at least one of the following criteria:

    i. Taking medications for chronic diseases.

    ii. Taking medications that require close monitoring (e.g. warfarin,

    dabigatran, and insulin).

    iii. Taking medications with medical devices such as insulin pen and inhaler.

    iv. Newly discharged patient with significant change in medications for

    chronic illnesses.

    Other considerations include:

    i. Bedridden patient.

    ii. Taking medications with narrow therapeutic index requiring therapeutic

    drug monitoring (e.g. lithium, sodium valproate, carbamazepine,

    phenytoin etc.).

    iii. Managing own medications with no or poor family support and at risk of

    medication errors due to mental or physical disabilities.

    iv. Patients who have defaulted treatment or failed to refill medications for

    chronic illnesses.

    v. Patient with suspected of or predispose to unsafe use of medications.

    vi. Referred case from doctors/ pharmacists/ other healthcare professionals/

    Duta KUA requiring pharmaceutical intervention.

  • 6

    2. Exclusion Criteria

    i. Patients who are not under MOH follow-up.

    ii. Patients who are homeless or do not have a proper place to stay.

    iii. Patients with high-risk behaviors.

    iv. Foreign workers or non-permanent residents.

    v. Patients or caregivers who do not consent for Home Care Pharmacy visit.

    3. Discharge Criteria

    Patients can be discharged from the Home Care Pharmacy Services when

    all pharmaceutical issues have been resolved and no further monitoring is

    needed.

    H. ADMINISTRATIVE REQUIREMENT

    Home Care pharmacists involved need to obtain written approval from Director or

    Head of Department (Refer Appendix 4). The approval stays valid until the

    pharmacist who has been given approval ends his/her service in Home Care

    Pharmacy Services or when there is a change of the Director or Head of

    Department.

    I. PATIENT CONSENT AND RISK ASSESSMENT

    1. Pharmacy-Only Team

    Pharmacist must obtained patient or caregiver consent and perform risk

    assessment prior to visit.

    2. Multidisciplinary Team

    Case manager or other healthcare provider can obtain patient or caregiver

    consent and perform risk assessment prior to visit.

    Personnel involved should take safety measures during home visit such as by

    giving notification to supervisor of visit arrival/departure times, wearing uniform/

    working pass. Wearing safety jacket when crossing the river to go to patient’s

    residence is necessary and personnel should constantly be aware of the

    surrounding. Personnel are advised to have insurance protection.

    The involvement of Duta KUA is helpful in assessing security aspects of selected

    patient’s home prior visit.

  • 7

    J. ACTIVITIES DURING HOME CARE PHARMACY SESSION

    Generally, pharmacist will perform the following technical and clinical activities

    during Home Care Pharmacy sessions:

    i. Reconcile all prescribed and non-prescribed medications and supplements.

    (refer appendix 1)

    ii. Assess the balance and storage condition of the medications.

    iii. Assess on handling of medication (e.g. Ryle’s tube medication administration).

    iv. Assess the level of patient's or caregiver’s understanding and adherence

    towards medications.

    v. Identify issues related to medications.

    vi. Counselling on disease and medications as needed to the patients.

    Other additional specific activities as below may be done according to disciplines

    as below:

    Discipline / Therapy Activities

    Psychiatry Assessment of side effects of antipsychotic and

    antidepressants (appendix 13, 14, & 15).

    Geriatric

    Identification of medical and pharmaceutical care

    issues in older persons & assessment of

    appropriateness and handling of medications

    (appendix 16, 17 & 18).

    Neurology (Stroke)

    Assessment of suitability and appropriateness of

    medication & handling of medication according to

    patient’s swallowing function (appendix 18).

    Paediatric Administration of medications.

    Anticoagulant INR monitoring and dose adjustment of warfarin.

  • 8

    K. DOCUMENTATION

    The following are the forms required for Home Care Pharmacy Services:

    No. Form Name Form No. Form Usage

    1. Nota Rujukan Farmasi CP4 For pharmacist to refer patient for

    1. Home Care Pharmacy Services

    (for Pharmacy-Only Team).

    2. Subsequent care following Home

    Care Pharmacy visit

    2 Surat Rujukan

    Perkhidmatan Farmasi

    Home Care

    HCPS1 For doctors / other Health Care

    Professionals / Duta KUA to refer

    patient for Home Care Pharmacy

    Services (for Pharmacy-Only Team)

    3. Kebenaran Keluar Untuk

    Menjalankan Perkhidmatan

    Farmasi Home Care

    HCPS2 To obtain permission from Director or

    Head of Department to leave office in

    order to conduct Home Care Pharmacy

    Services

    4. Borang Persetujuan

    Pesakit/ Penjaga

    Perkhidmatan Farmasi

    Home Care

    HCPS3

    To obtain written consent from patient/

    caregiver to receive Home Care

    Pharmacy Services

    5. Home/ Residential Care

    Facility Visit Risk

    Assessment Form

    HCPS4 To assess risk and hazard prior visit to

    home or residential care facility. (for

    Pharmacy-Only Team)

    6. Home Care Pharmacy

    Services Report Form

    HCPS5 To summarize activities done during

    Home Care Pharmacy visit

    8. Home Care Pharmacy

    Services Information

    Gathering Form (1st

    Session)

    HCPS6 To document patient information and

    finding during first Home Care

    Pharmacy session

    9. Home Care Pharmacy

    Services Information

    Gathering Form

    (Subsequent Sessions)

    HCPS7 To document patient information and

    finding during subsequent Home Care

    Pharmacy sessions

    10. Medication Identification

    Chart (English, Malay,

    Chinese & Tamil version)

    HCPS8 To list current medications for patient’s

    reference. (Optional: e.g. patient with

    low educational level/ language

    barrier)

    11. Home Care Pharmacy

    Services Registry

    HCPS9 A master list of patients enrolled in

    Home Care Pharmacy Services

    12. Home Care Pharmacy

    Services Visit Record

    HCPS10 To record yearly sessions of Home

    Care Pharmacy Services Session

    performed

  • 9

    L. PROCEDURE

    Implementation and provision of Home Care Pharmacy Services will depend on

    the creativity and suitability at the respective states and facilities setting. The

    following is the procedure for conducting the Home Care Pharmacy Services:

    1. Patient Enrolment

    a. Identification & Referral for Home Care Pharmacy Services

    Multidisciplinary Team

    The team will identify eligible patient requiring Home Care Pharmacy

    Services.

    Pharmacy-Only Team

    Pharmacists will identify eligible patient requiring Home Care Pharmacy

    Services and make referral to Home Care Pharmacist by using Nota

    Rujukan Pesakit (CP4) while doctors, Duta KUA and other healthcare

    professionals will make referral using Surat Rujukan Perkhidmatan

    Farmasi Home Care (HCPS1).

    b. For Pharmacy–Only Team, Home Care Pharmacist will

    i. Obtain consent from patient/ caregiver by filling in Borang Persetujuan

    Pesakit/ Penjaga Perkhidmatan Farmasi Home Care (HCPS3).

    ii. Perform Risk Assessment prior visit by using Home/ Residential Care

    Facility Visit Risk Assessment Form (HCPS4).

    2. Preparation Prior Visit

    a. Date and time of visit will be arranged together with members of

    multidisciplinary team and patient/ caregiver. As for Pharmacy-Only Team

    that involving different health facilities, date and time of visit will be arranged

    by coordinating officer.

    b. Patient’s file will be prepared and updated and items needed (equipments

    and medication refill tools etc.) during visit will be prepared.

    3. Conducting Home Visit

    a. Pharmacist will introduce him/herself and explain the purpose of Home

    Care Pharmacy Services to the patient/ caregiver.

    b. Pharmacist will conduct patient assessment and document it in Home Care

    Pharmacy Services Information Gathering Form (1st Session) (HCPS6)

    or Home Care Pharmacy Services Information Gathering Form

    (Subsequent Sessions) (HCPS7).

    c. Pharmacist will evaluate medication adherence and medication storage

    and perform pharmacotherapy review as below:

  • 10

    Identify pharmaceutical care issues.

    Carry out interventions to address all the identified drug-related

    problems.

    Communicate with Multidisciplinary Team on suggested

    recommendations and interventions.

    For Pharmacist-Only Team, write referral note if required (referral to

    doctors at health clinic / MTAC pharmacist / medication counselling) by

    using Nota Rujukan Pesakit (CP4).

    Counsel and educate patient/caregiver on medication taking and

    advise/provide appropriate aids for compliance, equipment for

    administration or monitoring. Check the use and maintenance of

    equipment such as glucometer, nebuliser etc. Provide medication

    information pamphlets when necessary.

    Fill in Medication Identification Chart (HCPS8) based on current

    medication list.

    Remind patient/ caregiver to bring their remaining balance medications

    on their next appointment

    Determine if patient require subsequent sessions and arrange

    date/time of visit accordingly.

    4. Post Visit

    a. Post visit should be carried out based on patient’s need.

    b. Record patient’s particulars in Home Care Pharmacy Services Registry

    (HCPS9) and Home Care Pharmacy Services Visit Record (HCPS910).

    c. Proper completion of Home Care Pharmacy Services Report Form

    (HCPS5).

  • 11

    M. WORKFLOW

    Workflow

    *for Multidisciplinary Team, risk assessment and patient’s / caregiver’s consent will be performed and

    obtained by case manager / other healthcare provider

    Multidisciplinary Team

    identify patient for Home

    Care Pharmacy Service

    Pharmacist/ Doctor/ other

    health professional/ Duta KUA

    identify & refer patient for

    Home Care Pharmacy Service

    *Perform risk assessment

    *Obtain patient’s / caregiver’s

    consent

    Arrange date and time for Home Care Pharmacy Services visit

    Prepare for Home Care Pharmacy Services visit

    Subsequent

    session required?

    Discharge patient

    Conduct Home Care Pharmacy Services sessions

    Document Home Care Pharmacy Services sessions

    End

    Start Start

    Multidisciplinary Team Pharmacy-Only Team

    Yes

    No

    Responsibility

    Multidisciplinary team/

    referring personnel

    Home Care Pharmacist

    Home Care Pharmacist

    Multidisciplinary team /

    Home Care Pharmacist

    Home Care Pharmacist

    Home Care Pharmacist

    Home Care Pharmacist

    Home Care Pharmacist

  • 12

    N. THINGS TO DO WHEN CONDUCTING HOME CARE PHARMACY SERVICES

    The following is a guide to things to do for pharmacist when conducting Home

    Care Pharmacy Services:

    Pre Visit

    i. Prepare or update patient’s folder

    • Patient consent & risk assessment form (Pharmacy-Only

    Team)

    • Home Care Pharmacy Services Information Gathering

    Form 1st session or subsequent sessions

    • Patient’s health record

    ii. Prepare equipment for Home Care Pharmacy Services visit

    • Device for medical check-up (e.g. electronic blood pressure

    monitor, glucometer and test strips, weighing scale, alcohol

    swab and blood lancets)

    • Device for medication checking (e.g. tablet counting tray &

    spatula)

    • Medication supply (mobile floor stock of medications,

    medication envelope/ bottle, medication refill (if applicable).

    • Medication aid (e.g. medication identification chart, pill box)

    • Medication counseling tools (flip chart, demonstration set

    (e.g. inhaler, insulin) and medication information

    pamphlets)

    iii. Phone call to remind patient/caregiver & inform details of visit

    During

    Visit

    i. Introduce yourself and explain objectives of Home Care

    Pharmacy Services

    ii. Gather patient’s information (demography, medical status and

    issues that may influence medication administration).

    iii. Perform the following:

    • Medication reconciliation (all medications including OTCs,

    traditional medication and health supplements)

    • Assessment of medication storage

    • Assessment of knowledge and adherence towards

    medications

    • Identification & intervention on Pharmaceutical Care Issues

    (PCIs)

    • Medication counselling as needed

    • Prepare Medication Identification Chart

    • Provide medication aid (e.g. pill box) when applicable

    • Referral note to doctors or for MTAC service or outpatient

    pharmacy counselling if required

    • Arrangement for subsequent sessions if necessary

    Post Visit i. Complete all documentations

    ii. Update Home Care Pharmacy Services registry & visit record

  • 13

    REFERENCES

    1. World Health Organization. The role of the pharmacist in the health care system. World Health Organization, Geneva, Switzertland, 1994 [Online]. Available via http://apps.who.int/medicinedocs/pdf/h2995e/ h2995e.pdf (Accessed 20 November 2019).

    2. Council of Europe CoM. Resolution ResAP (2001) 2 concerning the

    pharmacist's role in the framework of health security. Council of Europe, Strasbourg, 2001 [Online]. Available via https://wcd.coe.int/ViewDoc. jsp?id=193721&Site=CM (Accessed 20 November 2019).

    3. Beny J, Bero LA, Bond C. Expending role of outpatient pharmacist: effect on

    health services utilization, cost and patient outcomes (Cochrane Review). In: The Cochrane Library, Issue 3, 2000. Oxford, UK

    4. Stewart S PS, Luke CG, Horowitz JD. Effects of home-based intervention on unplanned readmissions and out-of-hospital deaths. J Am Geriatr Soc. 1998;46(2):174-80.

    5. A Nor Elina MCS, PA Ball. The impact of home medication review in patients

    with type 2 diabetes mellitus living in rural areas of Kuantan, Malaysia. Journal of The International Society for Pharmacoeconomics and Outcomes Research. 2014 May;17(3): A127

    6. Tan YM, Chong CP, Cheah YC. Impact of hospital pharmacist-led home medication review program for people with schizophrenia: A prospective study from Malaysia. J Appl Pharm Sci, 2019; 9(07):034–041

    7. Domiciliary Medication Management Review – Guidelines for Pharmacists.

    Pharmaceutical Society of Australia. December 2009.

    8. Holland, R., Lenaghan,E. , Smith,R. Lipp, A., Christou, M., Evans,D. & Harvey,I. Delivering a home-based medication review, process measures from the HOMER randomized controlled trial. The International Journal of Pharmacy Practice. 2006. 14:71-79.

    9. National Health and Morbidity Survey. 2006.

    10. National Survey on the Use of Medications (NSUM) by Malaysian Consumers 2015.

    11. Home Medication Review Protocol. Pharmaceutical Services Division, Ministry of Health Malaysia. 1st Edition. 2011.

    12. Yee MT, Chee PP & Yee CC. Impact of hospital pharmacist-led home medication review program for people with schizophrenia: A prospective study from Malaysia. Journal of Applied Pharmaceutical Science.2019; Vol 0(00), pp 001-008.

  • 14

    13. The Society of Hospital Pharmacists of Australia (SHPA) in focus Background

    Material - Medication reconciliation – November 2012. Retrieved from https://www.shpa.org.au/sites/default/files/uploaded-content/website-content/Fact-sheets-position statements/final_medrecbackground28nov2012_0.pdf

    14. Rebecca, W. & Vicky, B. (2015). Handbook of Drug Administration via Enteral Feeding Tubes Third Edition, London, Pharmaceutical Press.

    15. Administering Drug Via Enteral Feeding Tubes. A Practical Guide. Retrieved from https://www.bapen.org.uk/pdfs/d_and_e/de_pract_guide.pdf

    16.Peter, J. G. A Guide to Enteral Drug Administration in Palliative Care, BPharm,

    Dip Hosp Clin Pharm Pract Vol. 17 No. 3 March 1999 Journal of Pain and Symptom Management.

    https://www.bapen.org.uk/pdfs/d_and_e/de_pract_guide.pdf

  • 15

    APPENDIX 1

    Guide to Medication Review and Reconciliation Pathway

    Adapted from SHPA in focus Background Material - Medication reconciliation – November 2012

    Dicharge Home Care Pharmacy Services / Subsequent sessions

    Supply verified information for ongoing care

    Supply all information about the patient's medicines to all involved in the patient's care

    Reconcile the history with the precribed medicines

    e.g. Reconcile the patient's own medications with discharge medication orders

    Confirm the accuracy of the medication history

    - Confirm using a second source (precription/ discharge note/ referral note etc.).

    - Update the medication history if new information becomes available.

    Obtain the best-possible medication history

    - Review background information.

    - Conduct a patient/ carer interview.

    Home Care Pharmacists meet patient / caregiver at patient's home / residential care facility

  • 16

    APPENDIX 2

    CP4

  • 17

    APPENDIX 3

    HCPS1

    ...........................................................

    (Tandatangan)

    Nama :

    Cop :

    Tarikh :

    SURAT RUJUKAN

    PERKHIDMATAN FARMASI HOME CARE

    Maklumat Pesakit:

    Nama :

    MRN/ No. K/P :

    Umur :

    No. Telefon :

    Alamat :

    Sebab-sebab Rujukan:

  • 18

    APPENDIX 4

    HCPS2

    KEBENARAN KELUAR UNTUK MENJALANKAN

    PERKHIDMATAN FARMASI HOME CARE

    Sukacita dimaklumkan bahawa Pegawai Farmasi ini:

    Encik / Cik / Puan : __________________________

    No. Kad Pengenalan: __________________________

    Adalah anggota farmasi Hospital/ Klinik Kesihatan ________________________

    yang telah diberi kebenaran untuk melawat pesakit di rumah/pusat jagaan untuk

    menjalankan Perkhidmatan Farmasi Home Care.

    Sekian, terima kasih. Saya yang menjalankan amanah, …………………………………………………………. (Tandatangan & Cop) Nama: Ketua Jabatan/Unit:

  • 19

    APPENDIX 5 HCPS3

    Borang Persetujuan Pesakit/ Penjaga

    Perkhidmatan Farmasi Home Care

    Saya, ............................................ Nombor Kad Pengenalan (K/P).............................. (nama penuh seperti dalam K/P) bersetuju untuk menyertai Perkhidmatan Farmasi Home Care yang akan dijalankan

    oleh Pegawai Farmasi Hospital/Klinik Kesihatan .................................................. .

    Saya telah diberi penerangan berkaitan perkhidmatan ini. Saya memahami dan

    bersetuju untuk membenarkan Pegawai Farmasi yang terlibat menjalankan aktiviti

    lawatan ke rumah saya/ Pusat Jagaan, mengadakan sesi temu bual, mengambil dan

    berkongsi gambar ubat-ubatan (sekiranya perlu) bagi tujuan pendidikan dan

    kesedaran pengguna.

    .................................................... .....................................................

    (Tandatangan) (Tandatangan)

    Nama : ........................................ Nama Penjaga: .................................

    No. K/P: ....................................... No. K/P : .................................

    Tarikh : ........................................ Tarikh : .................................

    Pegawai Farmasi Yang Bertanggungjawab,

    ...........................................................

    (Tandatangan)

    Nama :

    Cop :

    Tarikh :

    (Salinan asal - disimpan oleh Pegawai Farmasi, salinan pendua - diserah kepada pesakit)

  • 20

    APPENDIX 6

    HCPS4

    Home/ Residential Care Facility Visit Risk Assessment

    Name:

    R/N:

    Age:

    Phone:

    Address:

    (A) ACCOMODATION – tick type, Indicate floor level

    House

    Residential Care Facility

    Flat / Unit

    Public Housing

    Commercial Premises

    Other details (e.g. Level)

    …………………………………………

    Yes No Unknown Remarks

    (B) OCCUPANTS

    Are other people likely to be present during

    the visit?

    If yes, list other:

    Will these people have an effect on our safety

    or patient treatment?

    Are there any indicators of risk to staff from

    the patient? (i.e. PSY history/ drug abuse)

    (can be asked directly or gleaned from

    medical history)

    (C) ACCESS TO PREMISE

    Is it difficult to see the number of the house

    from the street?

    Is there difficulty accessing or parking near

    the property? (i.e. specific instruction/

    comments about entering/ exiting the

    property)

    If yes, comment:

    (D) ANIMALS

    Are there any animals inside or outside the

    premise that need to be isolated prior to visit?

    (E) OTHER

    Are there any potential hazards?

    Notes:

    1 – 3 of YES : Proceed to visit

    4 – 6 of YES : Proceed to visit with companion

    7 of YES : Not to Visit

    _________________________ ___________________

    Signature & Stamp Date

  • 21

    APPENDIX 7

    HCPS5

    HOME CARE PHARMACY SERVICES REPORT FORM

    Pharmacy Department, Hospital/ Health Clinic: _________________________________________

    A. Home Care Pharmacy Service Visit

    Date : Start Time : End Time :

    Home Care

    Pharmacist : Full Time/Part Time

    Location : Patient’s homes/Residential care

    Discipline : Psychiatry/Geriatric/Stroke/

    Others _____________

    Home Care Pharmacy

    Team

    : Multidisciplinary/Pharmacy-Only

    team

    Personnel (Name & Post):

    1.

    2.

    3.

    4.

    5.

    No. of

    - Patient’s Homes

    - Residential Care

    :

    :

    No. of Patients :

    No. of 1st Session :

    No. of Subs. Sessions :

    B. INTERVENTIONS & REQUEST ENCOUNTERED INTERVENT

    ION

    DESCRIPTION NO. OF

    INTERVE

    NTION

    ACCEPT

    ED

    REQUEST /

    INFORMATION

    PROVIDED

    NUMBER TOTAL

    (1)

    Incomplete

    prescription

    1. Patient Data Drug toxicity

    2. Drug Dose / Administration

    3. Dose Side effects

    4. Frequency Drug indication

    5. Duration Drug interaction

    6. Dr’s chop & Sign Contraindication

    (2) Incorrect/

    Inappropriate

    /Inadequate

    regimen

    1. Drug Pharmacokinetic

    2. Dose TPN

    3. Frequency Pharmaceutical availability

    4. Duration Pharmaceutical

    compatibility

    5. Wrong patient Pharmaceutical

    Identification

    6. Polypharmacy General Product

    Information

    7. Contraindication Others

    8. Drug interaction

    9. Incompatibility Total Information

    Provided

    (3) Miscella-

    neous

    1. Medication not in the list

    2. Wrong administration

    3. Unclear handwriting

    4. Authenticity OTHERS NO. OF ACTIVITY

    5. Lab monitoring Counselling

    6. TDM Dispensing

    7. TPN Referral after session(CP4)

    Total Intervention Total ADR Report

  • 22

    C. DESCRIPTION OF REQUEST / INTERVENTION ENCOUNTERED

    D. FOLLOW UP REQUIRED

    No. Follow Up Checklist Sign

    _________________________

    Pharmacist’s Sign & Stamp

    Date:

  • 23

    APPENDIX 8

    HCPS6

    HOME CARE PHARMACY SERVICES INFORMATION GATHERING FORM (1ST SESSION)

    Pharmacy Department, Hospital/ Health Clinic: _________________________________________

    A. Demoghraphic Data

    Name : MRN/IC : Age : Gender : M / F Race : M / C / I / Others

    Ht / Wt / BMI: Contact No. : Location : Patient’s home/ Residential Care

    Living Alone : Yes /No Address:

    B. Medical Status

    Past Medical / Surgical History:

    Last diagnosis from last hospital discharge/ clinic visit:

    Allergies : Yes/No

    Details and reaction:

    Smoking:

    □ Yes

    □ No

    □ Former Smoker**

    □ Passive Smoker***

    Alcohol:

    □ Yes

    □ No

    □ Has Stopped

    Drug Abuse:

    □ Yes

    □ No

    □ Has Stopped

    Pregnant / Breastfeeding:

    □ Yes

    □ No

    □ Not applicable

    * If available, ** Not smoking for 6 months or more, *** living with smokers

    C. Issues influencing medication use and effectiveness

    Vision

    (Can patient read label?)

    □ Good □ Poor □ Others __________

    Language and/or

    literacy problems

    □ Yes □ No

    Hearing □ Good □ Poor □ With aids

    Swallowing □ Good □ Poor

    Speech □ Clear □ Not clear □ No speech

    Cognition (memory &

    comprehension)

    □ Good □ Poor

    Mobility

    (e.g. walking stick,

    wheelchair, amputee)

    □ ADL independent □ ADL dependant,

    specify ___________

    Insight

    (patient’s belief about

    prescribed medication)

    □ Good □ Poor

    Administration of medication

    Medication

    administered by

    □ Self-administered □ Partner/ Carer,

    specify __________

    Method of

    administration

    □ Swallowing □ Tablet crushing □ Nasogastric tube □ PEG tube □ others_________

    Devices/ Aids □ Inhaler □ Insulin pen □ Nebuliser

    □ Spacer □ Blood glucose

    monitoring set

    □ Blood pressure monitoring

    □ Other __________

    Dose Administration

    Aid (DAA)

    □ Dosette box/ Pill box □ Alarm

    □ Medication schedule □ Special packaging

    □ Others □ None

  • 24

    D. Medication Assessment (Including prescribed & non-prescribed medications, herbals, supplement & traditional medicine)

    Medication

    [Name (generic & brand),

    Strength]

    Prescribed dose &

    frequency

    Date of

    supply

    Quantity

    Supply

    Total

    balance Compliance*

    Actual

    Consumption Pharmacist’s Note

    D F I T

    Total DFIT Score (%)

    *Compliance score = No. of tablet dispensed – No. of tablets not taken x 100% Correct no. of tablets should be taken Compliant (80 – 100%), Partial Compliant (20 – 79%), Non-compliant (0 – 19%)

  • 25

    Pharmacist’s Sign & Stamp: Date:

    E. Pharmaceutical Care Issues

    Issues Pharmacist’s Recommendation /

    Intervention / Solution

    Reasons Outcome

    F. Information Provided

    G. Home Care Pharmacy Care Plan

    This patient require the following:

    □ Subsequent session; Date: _________________

    □ Follow-up counselling*

    □ Referral to Medical Officer*

    □ Referral to MTAC*

    □ Discharge

    *CP4 form has been given to patient on ____________ (date)

  • 26

    Laboratory Values

    Visit

    Date

    BP (mmHg)

    PR (bpm) 60-100

    RR (bpm) 12-18

    Lipid Profile

    T. Chol (mmol/l)

  • 27

    APPENDIX 9

    HCPS7

    HOME CARE PHARMACY SERVICES INFORMATION GATHERING FORM (SUBSEQUENT SESSIONS)

    Pharmacy Department, Hospital/ Health Clinic: _________________________________________

    Date: ________ Session No: ________

    A. Demographic Data

    Name : MRN/IC : Age : Gender : M / F Race : M / C / I / Others

    Ht / Wt / BMI : Diagnosis:

    B. Medication Assessment

    Medication

    [Name (generic &

    brand), Strength]

    Prescribed

    dose &

    frequency

    Date of

    supply

    Quantity

    supply

    Total

    balance

    Compliance

    *

    Actual

    Consumption

    D F I T

    Total DFIT Score (%)

    Pharmacist’s Note:

    *Compliant (80 – 100%), Partial Compliant (20 – 79%), Non-compliant (0 – 19%)

    Pharmacist’s Sign & Stamp:

    C. Pharmaceutical Care Issues

    Issues Pharmacist’s Recommendation /

    Intervention / Solution

    Reasons Outcome

    D. Information Provided

    E. Home Care Pharmacy Care Plan

    This patient require the following:

    □ Subsequent session; Date: ________

    □ Follow-up counselling*

    □ Referral to Medical Officer*

    □ Referral to MTAC*

    □ Discharge

    *CP4 form has been given to patient on __________(date)

  • 28

    APPENDIX 10a

    HCPS8a

    MEDICATION IDENTIFICATION CHART

    Date:___________________

    NO NAME & STRENGTH

    (affix actual drug if necessary) INDICATION

    TO BE TAKEN BEFORE/ AFTER FOOD

    AMOUNT/ TIME OF ADMINISTRATION

    OTHER SPECIAL INSTRUCTIONS

    MORNING ( )am

    ☼ AFTERNOON

    ( )pm

    EVENING ( )pm

    NIGHT

    ( )pm

  • 29

    APPENDIX 10b

    HCPS8b

    CARTA PERUBATAN

    Tarikh:___________________

    Bil. NAMA UBAT & KEKUATAN

    (lekat ubat sebenar jika perlu) KEGUNAAN

    SEBELUM / SELEPAS MAKAN

    KUANTITI & MASA AMBIL UBAT

    LAIN-LAIN ARAHAN

    PENGGUNAAN

    PAGI ( )am

    ☼ T/HARI ( )pm

    PETANG ( )pm

    MALAM ( )pm

  • 30

    APPENDIX 10c

    HCPS8c

    服药图

    日期 :___________________

    编号 药名和份量

    (如有需要,附上实药) 用途 饭前 / 饭后

    吃药时间和数量

    特别指示 早上

    ( )am

    ☼ 中午

    ( )pm

    下午

    ( )pm

    晚上

    ( )pm

  • 31

    APPENDIX 10d

    HCPS8d

    மருந்து அடையாள விளக்கப்பைம் Date:___________________

    எண்

    மருந்தின் பபயர் &

    மருந்தளவு

    (உண்டமயான

    மருந்டத

    காண்பிக்கவும்)

    பயன்பாடு உணவுக்கு

    முன் / பின்)

    அளவு/ மருந்து சாப்பிடும் நநரம்

    மற்ற

    பயன்பாடட்ு

    வழிமுறறகள்

    காடை ( )am

    ☼ நண்பகை்

    ( )pm

    மாடை ( )pm

    இரவு

    ( )pm

    பின்னர ்

  • 32

    APPENDIX 11

    HCPS9

    HOME CARE PHARMACY SERVICES REGISTRY

    Pharmacy Department, Hospital/ Health Clinic: _________________________________________

    No. Rn /

    I.C No Name Diagnosis

    Date

    Tel No. Address Notes

    Enrolment Discharge

  • 33

    APPENDIX 12

    HCPS10

    HOME CARE PHARMACY SERVICES VISIT RECORD

    Pharmacy Department, Hospital/ Health Clinic: _________________________________________

    Year: _________

    NO. NAME RN / I.C No DATE OF SESSION (PLEASE STATE IF DISCHARGED)

    JAN FEB MAC APR MAY JUNE JULY AUG SEPT OCT NOV DEC

  • 34

    APPENDIX 13

    Senarai Semak Kesan Sampingan Ubat-Ubatan Psikotropik

    Bil. Sila tandakan (√) jika jawapan ‘ya’ Ja

    n

    Fe

    b

    Ma

    c

    Ap

    r

    Me

    i

    Ju

    n

    Ju

    l

    Og

    os

    Se

    p

    Okt

    No

    v

    Dis

    1. Pengetahuan ubat yang diambil

    1.1 Adakah pesakit mengambil ubat seperti yang diarahkan?

    1.2 Adakah pesakit tahu berapa jenis ubat yang perlu

    diambil?

    1.3 Adakah pesakit tahu berapa kali dia perlu ambil ubat

    dalam satu hari?

    1.4 Adakah pesakit tahu berapa biji ubat yang perlu diambil

    pada setiap hari?

    1.5 Adakah pesakit tahu nama ubat yang diambil?

    2. Senarai semak kesan sampingan ubat

    2.1 Kering mulut

    2.2 *Meleleh air liur

    2.3 *Pergerakan mulut / lidah tidak terkawal

    2.4 *Ruam kulit

    2.5 Kulit mudah peka pada cahaya matahari

    2.6 *Badan menggeletar / menggigil

    2.7 *Ketegangan Otot (Dystonia)

    2.8 *Pergerakan kaki tidak terkawal (Tardive dyskinesia)

    2.9 *Mata terbeliak / terbalik ke atas

    2.10 *Ketegangan leher

    2.11 *Berjalan seperti robot

    2.12 Pening

    2.13 *Rasa mengantuk

    2.14 *Rasa gelisah dan tidak boleh duduk diam (Akathisia)

    2.15 *Pergerakan yang perlahan (Bradykinesia)

    2.16 *Perubahan fungsi seksual termasuk nafsu seks susah

    mencapai kemuncak

    2.17 *Kabur penglihatan

    2.18 Sembelit

    2.19 Susah buang air kecil

    Bil. Tindakan yang diambil (Sila tandakan (√) jika jawapan ‘ya’)

    Ja

    n

    Fe

    b

    Ma

    c

    Ap

    r

    Me

    i

    Ju

    n

    Ju

    l

    Og

    os

    Se

    p

    Okt

    Nov

    Dis

    1.1 Tiada tindakan jika tiada kesan sampingan

    1.2 Memerlukan penilaian yang lebih kerap

    1.3 Kesan sampingan yang bertanda (*) memerlukan rujukan

    kepada Pegawa Perubatan / FMS / Pakar Psikiatri untuk

    tindakan selanjutnya

  • 35

    APPENDIX 14

    Assessment of Drug Side Effects (Antipsychotic Side Effect Checklist (ASC))

    No. Problem Yes No Comment(s)

    1. Loss of energy and drive:

    Have you had trouble moving, getting going, or stating things? Do you feel slowed

    down?

    2. Feeling unmotivated or numb:

    Have you had trouble getting motivated or wanting to do things you used to?

    (Sometimes people describe this as “Feeling like a zombie”.

    3. Daytime sedation or drowsiness:

    Are you tired or sleepy during the day? Feelings of tiredness can happen throughout

    the day or only at certain times.

    4. Sleeping too much:

    Do you sleep too much? Do you feel you sleep for too long? Do you have a problem

    getting out of bed in the morning, or do you need to go back to sleep for a large part of

    the day?

    5. Muscle being too tense or stiff:

    Do your muscles feel stiff or rigid? Do you feel cramps or muscle pains in the arms,

    legs, or neck?

    6. Muscles trembling or shaking:

    Have you had any shaking or muscle trembling?

    7. Feeling restless or jitter:

    Have you had any feelings of restlessness? Do you ever feel like you want to “jump out

    of your skin”?

    8. Need to move around and pace; can’t stay still:

    Do you often need to get up and pace around? Do you have trouble sitting still? Do you

    still rock from one leg to the other?

    9. Trouble getting to sleep or staying asleep (insomnia):

    Do you have trouble falling asleep or getting to sleep when you want to? Do you wake

    up during the night, or wake up too early in the morning?

    10. Blurry vision:

    Do you have blurry vision? Things may seem out of focus. People with blurred vision

    may have trouble with reading printed words in newspapers.

    11. Dry mouth:

    Is your mouth too dry? Does it feel like you have cotton in your mouth? Does it seem

    like your tongue sticks to the top of your mouth?

    12. Drooling:

    Do you have too much saliva (spit)? Is your pillow wet when you wake up?

    13. Memory and concentration:

    Do you have any memory problems? Are you more forgetful? Is it hard to concentrate?

    Do you find it hard to follow conversations, watch programs on TV, or read?

    14. Constipation:

    Do you have problems with constipation?

    15. Weight change:

    Have you had any changes in weight? Do you feel that you are overweight? Do you

    gain weight quickly, or cannot seem to go on diet? Are your clothes getting too big or

    too small for you?

    16. Changes in sexual functioning:

    Do you have any sexual problems or difficulties? Sometimes people say they have

    problems with low sex drive. Some men say they have difficulties with erections or

    ejaculation, and some women say they have difficulty achieving orgasm.

    17. Menstrual or breast problem:

    If you have regular menstrual periods, have you had any menstrual problems lately?

    Sometimes women stop having their normal periods, or have irregular periods. Have

    you had this problem recently? Sometimes they maybe milk leakage from the breasts.

  • 36

    APPENDIX 15

    Toronto Side Effect Scale (TSES)

    Within the last two weeks, have you experienced any of the following symptoms?

    How much trouble did this side effect cause you?

    (Physician: rate frequency and severity of the symptoms)

    Frequency Severity

    Never Some

    times

    About

    half

    the

    time

    Often Every

    day

    No

    trouble

    Extreme

    trouble

    1. Nervousness 1 2 3 4 5 1 2 3 4 5

    2. Agitation 1 2 3 4 5 1 2 3 4 5

    3. Tremor 1 2 3 4 5 1 2 3 4 5

    4. Twitching/myoclonus

    (muscle contraction)

    1 2 3 4 5 1 2 3 4 5

    5. Abdominal pain 1 2 3 4 5 1 2 3 4 5

    6. Dyspepsia (stomach

    upset)

    1 2 3 4 5 1 2 3 4 5

    7. Nausea 1 2 3 4 5 1 2 3 4 5

    8. Diarrhoea 1 2 3 4 5 1 2 3 4 5

    9. Constipation 1 2 3 4 5 1 2 3 4 5

    10. Decreased appetite 1 2 3 4 5 1 2 3 4 5

    11. Increased appetite 1 2 3 4 5 1 2 3 4 5

    12. Weakness or fatigue 1 2 3 4 5 1 2 3 4 5

    13. Dizziness 1 2 3 4 5 1 2 3 4 5

    14. Postural

    hypotension (dizzy

    when getting up)

    1 2 3 4 5 1 2 3 4 5

    15. Drowsiness/daytime

    somnolence

    1 2 3 4 5 1 2 3 4 5

    16. Increased sleep 1 2 3 4 5 1 2 3 4 5

    17. Decreased sleep 1 2 3 4 5 1 2 3 4 5

    18. Sweating 1 2 3 4 5 1 2 3 4 5

    19. Flushing 1 2 3 4 5 1 2 3 4 5

    20. Edema (fluid

    retention)

    1 2 3 4 5 1 2 3 4 5

    21. Headache 1 2 3 4 5 1 2 3 4 5

    22. Blurred vision 1 2 3 4 5 1 2 3 4 5

    23. Dry mouth 1 2 3 4 5 1 2 3 4 5

    24. Anorgasmia/no

    orgasm

    1 2 3 4 5 1 2 3 4 5

    25. Increased libido 1 2 3 4 5 1 2 3 4 5

    26. Decreased libido 1 2 3 4 5 1 2 3 4 5

    (Men only: item 27 – 29)

    27. Premature

    ejaculation

    28. Delayed ejaculation

    29. Erectile dysfunction

    30. Other, specify:

    1

    1

    1

    1

    2

    2

    2

    2

    3

    3

    3

    3

    4

    4

    4

    4

    5

    5

    5

    5

    1

    1

    1

    1

    2

    2

    2

    2

    3

    3

    3

    3

    4

    4

    4

    4

    5

    5

    5

    5

    None ≤2

    lbs

    ≤4 lbs ≤6

    lbs

    ≤7

    lbs

    No

    trouble

    Extreme

    trouble

    31. Weight gain 1 2 3 4 5 1 2 3 4 5

    32. Weight loss 1 2 3 4 5 1 2 3 4 5

  • 37

    APPENDIX 16

    Screening Tools: Medication / Medical Related Issues

    Known kidney problem? Y N Unusual bleeding or bruising? Y N

    Frequent urinary infections? Y N Anaemia? Y N

    Difficulty in urination? Y N Sores/ulcers on leg or feet? Y N

    Frequent urination at night? Y N Leg pain or swelling? Y N

    Known liver problems/hepatitis Y N Thyroid problems? Y N

    Trouble eating certain food? Y N Known hormone problems? Y N

    Nausea or vomiting? Y N Arthritis or joint problems? Y N

    Constipation? Y N Muscle cramps? Y N

    Diarrhoea? Y N Muscle pain/aches if weakness? Y N

    Bloody or black bowel movement? Y N Memory problems? Y N

    Abdominal pain or cramps? Y N Dizziness? Y N

    Frequent heartburn/indigestion? Y N Hearing or visual problems? Y N

    Stomach ulcer in the past? Y N Frequent headaches? Y N

    Shortness of breath? Y N Rash or hives? Y N

    Coughing up phlegm or blood? Y N Change in appetite or taste? Y N

    Chest pain or tightness? Y N Dry mouth? Y N

    Fainting spells or passing out? Y N Walking or balance problems? Y N

    Thumping or racing heart? Y N Other problem? (details) Y N

    Other problems: If yes, please specified:

    1.

    2.

    3.

    4.

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    APPENDIX 17

    Medication Appropriateness Index (MAI)

    To assess the appropriateness of the drug, please answer the following questions and circle the

    applicable score:

    1. Is there an indication for the drug? 1 2 3 9

    Comments: Indicated Not Indicated DK*

    2. Is there medication effective for the condition? 1 2 3 9

    Comments Effective Ineffective DK

    3. Is the dosage correct? 1 2 3 9

    Comments: Correct Incorrect

    4. Are the directions correct? 1 2 3 9

    Comments: Correct Incorrect DK

    5. Are the directions practical? 1 2 3 9

    Comments: Practical Impractical DK

    6. Are there clinically significant drug-drug

    interactions? 1 2 3 9

    Comments: Insignificant Significant DK

    7. Are there clinically significant drug-disease/

    condition interactions? 1 2 3 9

    Comments: Insignificant Significant DK

    8. Is there unnecessary duplication with other

    drug(s) 1 2 3 9

    Comments: Necessary Unnecessary DK

    9. Is the duration of therapy acceptable? 1 2 3 9

    Comments: Acceptable Unacceptable DK

    10. Is the drug the least expensive alternative

    compared to others of equal utility? 1 2 3 9

    Comments: Least

    expensive Most expensive DK

    Total

    *DK: Don’t Know

  • 39

    APPENDIX 18

    Guide to Drug Therapy in Patients with Enteral Feeding Tubes

    A. Consideration in medication administration via enteral feeding:

    • Suitability of dosage form, availability of alternative drugs/form or can the

    physical form be altered

    • Physical and chemical compatibility with enteral feed

    • Complicating factors that may affect the absorption or clearance of the drug

    B. Recommendation for enteral drug administration:

    1. Is an alternative route of drug administration available? Would this be more

    appropriate?

    2. Select the most applicable dosage form for administration via the enteral

    feeding tube.

    3. Is there a more suitable dosage form available in an alternative drug?

    4. Simplify the medication regimen.

    5. Prepare the selected dosage form for administration

    6. Confirm compatibility with the enteral formula before administering

    medications via the feeding tube. Never add medications directly to the enteral

    formula.

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    7. Choose an appropriate method of drug administration for patients prescribed

    continuous feeding

    • For medication presumed compatible: Cease the enteral feed, thoroughly

    flush the tube, then administer the medication. Before recommencing the

    feed, flush the tube again.

    • For medications requiring administration on an empty stomach: Cease

    feeding 30 minutes before drug administration. Allow a further 30 minutes

    after administration to permit drug absorption.

    • For documented drug/enteral formula incompatibilities:

    - Single daily dose, stop feeding 2 hours prior to drug administration

    and recommence 2 hours later.

    - More than once daily administration, allow one hour either side of the

    administration time.

    C. Choice of drug formulation

    Preferred formulations

    Liquids or soluble tablets are the preferred formulations to be administered

    via a feeding tube.

    Some injections can be given enterally.

    Crushing tablets or opening capsules should be considered as a last

    resort

    Medicines that should not be crushed

    × Enteric Coated (EC): The coating is designed to resist gastric acid to

    protect the drug and/or reduce gastric side effects.

    × Modified/Slow Release (MR, SR, LA, XL): These are tablets or capsules

    that are specifically designed to release the drug over a long period of

    time. Crushing these will cause all the drug to be released at once and

    may cause toxic side effects.

    × Cytotoxic & Hormones: These should not be crushed due to the risks to

    staff from exposure to the powdered drug.

    **For further reading, refer to the individual monographs and Handbook of Drug Administration via Enteral Feeding

    Tubes, Rebecca White & Vicky Bradnam

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