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OPERATION MANUAL Reproduction of this manual, in whole or in part, by any means, is prohibited. Monitoring device for the Tirak™

Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

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Page 1: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

OPERATION MANUAL

Reproduction of this manual, in whole or in part, by any means, is prohibited.

Monitoring device for the Tirak™

Page 2: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

SPECIAL FEATURES

Thank you very much for purchasing the Hoistracker™

The Hoistracker hasthe following special features:

On-Off IndicatorAny time the TIRAK® is connected to a power supply, the system registers the timeand date of the event and starts to count how many hours the hoist is plugged.

Hour MeterWhentheTIRAK®startstooperate,thehourmeterfunctionwilldetecthowmanyseconds,minutesandhourstheTIRAK®isgoingupordown,separately.Withthisfunction,theUserwillhaveapreciserecordoftheusinghoursinordertoschedulethepreventivemaintenanceandnominalcapacitycertificationaccordingtoannualmaintenanceprogram.

AccelerometerIftheTIRAK®ishandledormovedforanypurpose,thesystemwillsendtheGPSlocationandshowthestatusoftheTIRAK®.Thisfunctionhelpstheusertodetectnon-authorizedhandlingsoftheequipment.

GeolocationThe integrated GPS locates the TIRAK® at any programmed time or by request. Thisfeature provides administrators the ability to better protect their assets, whileboosting productivity.

GeofencingAnotherfunctionavailableintheHOISTRACKER®Appisthegeofencing.TheusercanconfigureinamapavirtualfencearoundtheTIRAK®thatcannotbecrossed.Analarmwillappearintheappwhenthecrossingoccurs.

Antitampering caseThe HOISTRACKER® device includes an anti-tampering sensor that activates an alarmif the operator opens the aluminum cover case of the TIRAK®. This feature allows toreact quickly to unauthorized access to the control box.

Tilting detectionWhen two or more TIRAKs® are operated on suspended platforms, the system candetect an excessive inclination of the platform and activate an alarm.

Page 3: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

SPECIAL FEATURES

Voltage measurementThe HOISTRACKER® includes a Voltmeter to measure the difference in electricpotential of the power supply of the TIRAK® remotely. To know the voltage avoidsthe overheating and forcing of the motor and its electrical components. Using theTIRAK® under the minimum tolerance of its nominal voltage or exceeding it cancause severe damages to the electric coil of the motor.

Amperage measurementAnammeterhasbeenincludedintheHOISTRACKER®.ThemeasurementoftheelectriccurrentoftheTIRAK®allowstheusertodetectanychangeintheregularheatandtoevaluatetheperformanceofthemagneticfieldofthemotor.

Overheat detectionTheTIRAK®hasabimetallicstripswitchwhichstopsthemotorandavoidsitsoverheatingwhenadefinedharmfultemperatureisreached.Thisswitchisembeddedinsidetheelectriccoilofthestatorwindingandconnectedtothemaincircuit.Analarmwillbeconfiguredtoindicatethattheoverloadprotectionisactivated.Overloadcanbedetectedbytheelectricalperformanceofthemotorcombiningthevaluesofvoltageandcurrent.Thisfeaturewillbedevelopedduringthenextmonthstooffertherequiredaccuracyoftheindustry.

Phase reversal detectionWhenthephasesequenceofathree-phaseTIRAK®hoistisincorrect,theconnectedmotorrunsintheoppositedirection.Phasereversalusuallyoccursasaresultofmistakesmadeduringequipmentinstallationormodificationstothefacilitypowersystem.TheTIRAK®hoistincludesathree-phasemonitorrelaywithaphasereversalprotection.Therelaywillnotenergizeifthephasesequenceisreversedanditcanstopthemotorifthephasereversaloccursduringoperation.TheHOISTRACKER®includesanalarmwhenthephasesequenceisreversed,sotheoperatorcanmakethenecessarymodificationstothepowersupplyofthefacility.

Real time monitoringThe HOISTRACKER® Bluetooth® communication allows the operator to display themost important values of the TIRAK® performance and alarms status by using amobile device screen with Bluetooth®. This functionality does not require GSM datatransmission and it is displayed in real time .

Page 4: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

Table of Contents

Special features ofthe Hoistracker………………………………………..02Table ofContents…………………………………………………………………..04Safetyprecautions for users…………………………………………………..05

Getting started

Parts ofthe Device…………………………………………………………………07Glossary andDefinitions………………………………………………………..09Read Before Installation…………………………………………………………10Installation procedure……………………………………………………………11Register Hoistracker inthe software………………………………………13

Reference

Mobileapplication connection….…………………………………………..14Wi-Ficonnection……………………………………………………………………15Troubleshooting……………………………………………………………….……16

Page 5: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

Safety precautions for users

SAFETY PRECAUTIONSIn this manual, the warning and caution symbols are used to highlight dangerousaccidents and troubles for users to read so that accidents can be prevented. Themeanings of these symbols are as follows:

Warning

Caution

Please read through the following safety tips and precautions to ensure hazard-freeuse of the Hoistracker.

If the users ignore this symbol and handle the device the wrongway, serious injury or death could result.

If the users ignore this symbol and handle the device the wrongway, bodily injury and damage to the equipment could result.

Power requirements

Handling

AC adapter operation.

Take notice that the power adapter for the Hoistracker functions at a 220voltage.

Battery operation.

The battery of the Hoistracker is recharged while the Tirak is inoperation. The battery takes up to 3 hours to recharge from 0% to100%.

If you are considering to store the Hoistracker for a long time, chargeto around 40% and store. If possible, recharge through the poweradapter before sending to a worksite.

If the Hoistracker is open it is important to use an antistatic bracelet at all times,particularly if its turned on.

Page 6: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

Safety precautions for users

USAGE PRECAUTIONS

Electrical interference

Cleaning

Pleasekeepthismanualinaconvenientplaceforfuturereference.

Alterations

You should never open the case of the Hoistracker or attempt to modify the product in anyway since this can result in damage to the unit.

Warning

The Hoistracker sends information using Wifi, Bluetooth and GSM wireless signals. Thesecommunications depend on the strenght of the different signals. In some places whichpresent a strong interference the delivery of data in real time could be delayed until thedevice has access again to a strong signal.

Is important that any cleaning of the device, in particular the PCB, is done by an experiencetechnician. In any cleaning it’s important to use antistatic bracelet, antistatic brush, specialcleaning solution for electronic PCBs and compressed air.

Connecting cables and input and output jacks

You should always turn off the power to the Hoistracker and all other equipment beforeconnecting or disconnecting any cables. Make sure to disconnect all connection cables andthe power cord before moving the Hoistracker.Caution

Page 7: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

Getting started

Getting started – Parts of the device

CurrentTransductorsPlugandPlay

PowerChord CablePCB

Page 8: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

Glossary and terms

Hoistracker

Accelerometer

Anti-tampering

Geolocation

Geofence

3G

Wi-Fi

Bluetooth

Wake-up Detection

GPS

Third-generation mobile telephone communication protocol that suports higher dataratesfor nonvoice communications,such asmultimediaandinternetacess.

Asensoror tranducer for measuring acceleration inx,yandzaxis.

Function that,through asensor,detects if someone hasviolated or opened,without permissionadevice.

Low-power wireless networking technology that operates inthe 2.4GHzband.

Ageofence is avitual perimeter for areal-world geographic area.

It is the process ofidentifying the location ofapersonaor adevice by means ofdigitalinformationthat is processed via the internet.

Shortfor GlobalPositioning System,it is aconstellation ofsatellites orbiting the earth in6orbitalplanes.This technology allows tolocate with great accuracy any device that is equippedwith aGPSantenna.

Device equipped with avariety ofsensors that allow tomonitorinrealtimedatarelated withthe operation andthe location ofthe Tirak.

Using the accelerometer,the device detects movement on the Tirak andreports the movementandits location.

It is wireless networking technology that usesradiowaves toprovide high-speed network andinternetconnections.

Page 9: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

Read before installation

Follow carefully the next indications. If you have any questions, please refer to your Tractelrepresentative for further clarifications.

Please notice that the Hoistracker is a high tech device that uses last generation componentsthat need to be treated carefully.

Whenever working with the PCB of the Hoistracker exposed, please use an antistatic bracelet toavoid any accidental damage to any of these components.

Also, be aware that a GPS antenna is attached to one of the sides of the case and that touchingit could cause damage to yourself and to the antenna.

Please consider that the Plug N’ Play connection only fits in one position. If you feel that youneed to use force to insert it, then stop and look for the correct position, as it not needed to doit by force.

WarningCaution

Page 10: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

Installation procedure

The following diagram shows the connection between Plug & Play and the controlbox connector:

The following diagram shows the connection between Plug & Play and the J5PCB connector:

Page 11: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

Installation procedure

The following diagram shows connection of the J5 connector in PCB:

The following diagram shows the connection between Plug & Play and PCB terminal Screw J-Vol:

Page 12: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

Register Hoistracker in the software

Step1:Go tothe Hoistracker Module.

Step2:Select Register Hoistracker

Step3:Enter Hoistracker SerialNumber andIMEInumber from the SIMcard

Page 13: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

Reference

Reference – Mobile app connection

Android App MenuThe first screen presents the menu ofthe app.Select Monitortoconnect via Bluetooth.

BLE Device Scan ScreenInthe BLEDevice Scan Screen select the serialnumber ofthe Hoistracker.Selecttobeconnected.

Page 14: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

Wi-Fi connection

Page 15: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

Troubleshooting

Type of Problem Problem Solution

Package Hoistracker box, shielded bagor other packaging item isbroken.

Hoistracker packing list itemsare not in the box.

Hoistracker Manuals are notin the box.

Hoistracker doesn’t fit in thecontrol box.

Hoistracker connectiondiagram and/or instructionsdoes not match what we areseeing.

Problems when connectingHoistracker Plug and Play.

Inspect the contents and if younotice that something is missing ordamaged, report to your Tractelrepresentative.

Report to your Tractel representative.

Download the Manuals fromwww.hoistracker.com/downloads.

Installation

Control box aluminum casedoes not close tight.

Attach Hoistracker to correct size ofcontrol box.

Verify that there are no cablesinterfering in the sealing of thecontrol box.

Verify that chips or dust are notinterfering with the seal gasketrubber.

Look for the diagram thatcorresponds to the Tirak where youare trying to install the Hoistracker.

Verify that pins from the connectorsare not damaged and that they arecorrectly connected.

Page 16: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

Troubleshooting

Type of Problem

Problem Solution

Operation Hoistracker does not turn on.

Current is not detected in oneline.

Voltage is not detected in oneline.

Antitampering is not working.

If it is the first time, you may need torecharge the battery by connectingthe Hoistracker, using the providedpower cable.

Verify that the current transductorsare correctly closed; verify that theATX connector is connectedcorrectly in the control box; verifythat the ATX connectors are notdamaged; check ATX connection.

Report to Tractel representative.

Hoistracker does not detectwhen TIRAK is going up.

Verify K3 (1, 3, 5) connection;verify that the ATX connector isconnected correctly in the controlbox; verify that the ATX connectorsare not damaged; check ATXconnection.

Verify K1 (A1) connection; verifythat the ATX connector is connectedcorrectly in the control box; verifythat the ATX connectors are notdamaged; check ATX connection.

Page 17: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

Troubleshooting

Type of Problem

Problem Solution

Operation Hoistracker does not detectwhen TIRAK is going down.

Bluetooth does not turn on. Report to your Tractelrepresentative for further review.

Battery is not chargingthrough the power chordconnection.

Verify that the connector and/orcable of the battery is not damaged.Report to Tractel representative forfurther review.

Battery is not chargingautomatically, while the Tirakis connected.

Report to Tractel representative forfurther review.

PCB was damaged by a shortcircuit.

Report to Tractel representative forfurther review.

Batteries are apparentlydamaged.

Report to Tractel representative forfurther review.

Verify K2 (A1) connection; verifythat the ATX connector is connectedcorrectly in the control box; verifythat the ATX connectors are notdamaged; check ATX connection.

Hoistracker is detecting aninclination but I don’t want thatfunction.

How do I know if I have 3Gconnection.

I do not know how muchbattery has the Hoitracker

Disable inclination detection on theTirak details page.

If you see data in the dashboardyou have connection.

Check on the Hoistracker AndroidApp the level of the battery.

Page 18: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

Troubleshooting

Type of Problem

Problem Solution

Web App Hoistracker web app is notworking/offline.

I can not login to the webapp.

I forgot my user name and/orpassword.

I can not find the Tirak in thedatabase.

Information of the Tirak is notupdated.

Report to your Tractel representative.

Check that the serial number of theTirak is correct. If problem persists,report to your organizationdesignated Project Manager.

Verify that the Hoistracker is eitherconnected to a Wifi network or hasGSM signal.

Verify that user name and passwordare correct. If problem persists, reportto your Tractel representative.

Follow the indications at the Loginpage. If problem persists, report toyour Tractel representative.

How do I know when was thelast time the information of theTirak was updated.

I can not edit information of aTirak

I do not see new informationof the Tirak.

Do you have the administratorcredentials to make adjustments in thesystem? Contact your organizationdesignated Project Manager.

Press the Update button on the leftof the dashboard to refresh theactivity of the desired Tirak.

On your dashboard go to the Activitybutton on the left to see the lastevents. Contact your administrator forfurther information.

Page 19: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

Troubleshooting

Type of Problem

Problem Solution

Web App I can not locate the Tirak onthe map.

The location shown in themap is different to the reallocation of the Tirak

Check that the Tirak has not beenstolen. If it has not been stolen, waitup to 1 hour to allow a connectionwith the satellite. If problem persistthere might not be a connection to theGPS satellite.

Hoistracker is not linked/pairedwith my smartphone

Hoistracker is notlinked/paired with myPC/Mac

Android App

On the general location map areonly shown warehouses, worksitesand service centers. To see a specificTirak go to its details page.

The Hoistracker only can becommunicate directly to a a mobilephone through Bluetooth.

Extension bolts don't screw attray electrical box. Dust orblockage particles at trayelectrical box internal thread orat extension bolts thread

Extension bolt thread isdamaged

Clean it using pressurized air and abrush

Expansion case is cracked orbroken. It was impacted or hit.

PCB rubber suspensiondetachment. Wear or vibrationexcess.

Case

Report to your Tractel representative.

Report to your Tractel representative.

Report to your Tractel representative.

The Hoistracker is not paired to aSmartphone like any other device. Isjust a direct communication throughthe app.

Page 20: Hoistracker Operations Manual 4Real 05 · SPECIAL FEATURES ThankyouverymuchforpurchasingtheHoistracker™ TheHoistrackerhas thefollowingspecialfeatures: On-OffIndicator AnytimetheTIRAK

Reproduction of this manual, in whole or in part, by any means, is prohibited.

Monitoring device for the Tirak™