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OPERATION MANUAL
Reproduction of this manual, in whole or in part, by any means, is prohibited.
Monitoring device for the Tirak™
SPECIAL FEATURES
Thank you very much for purchasing the Hoistracker™
The Hoistracker hasthe following special features:
On-Off IndicatorAny time the TIRAK® is connected to a power supply, the system registers the timeand date of the event and starts to count how many hours the hoist is plugged.
Hour MeterWhentheTIRAK®startstooperate,thehourmeterfunctionwilldetecthowmanyseconds,minutesandhourstheTIRAK®isgoingupordown,separately.Withthisfunction,theUserwillhaveapreciserecordoftheusinghoursinordertoschedulethepreventivemaintenanceandnominalcapacitycertificationaccordingtoannualmaintenanceprogram.
AccelerometerIftheTIRAK®ishandledormovedforanypurpose,thesystemwillsendtheGPSlocationandshowthestatusoftheTIRAK®.Thisfunctionhelpstheusertodetectnon-authorizedhandlingsoftheequipment.
GeolocationThe integrated GPS locates the TIRAK® at any programmed time or by request. Thisfeature provides administrators the ability to better protect their assets, whileboosting productivity.
GeofencingAnotherfunctionavailableintheHOISTRACKER®Appisthegeofencing.TheusercanconfigureinamapavirtualfencearoundtheTIRAK®thatcannotbecrossed.Analarmwillappearintheappwhenthecrossingoccurs.
Antitampering caseThe HOISTRACKER® device includes an anti-tampering sensor that activates an alarmif the operator opens the aluminum cover case of the TIRAK®. This feature allows toreact quickly to unauthorized access to the control box.
Tilting detectionWhen two or more TIRAKs® are operated on suspended platforms, the system candetect an excessive inclination of the platform and activate an alarm.
SPECIAL FEATURES
Voltage measurementThe HOISTRACKER® includes a Voltmeter to measure the difference in electricpotential of the power supply of the TIRAK® remotely. To know the voltage avoidsthe overheating and forcing of the motor and its electrical components. Using theTIRAK® under the minimum tolerance of its nominal voltage or exceeding it cancause severe damages to the electric coil of the motor.
Amperage measurementAnammeterhasbeenincludedintheHOISTRACKER®.ThemeasurementoftheelectriccurrentoftheTIRAK®allowstheusertodetectanychangeintheregularheatandtoevaluatetheperformanceofthemagneticfieldofthemotor.
Overheat detectionTheTIRAK®hasabimetallicstripswitchwhichstopsthemotorandavoidsitsoverheatingwhenadefinedharmfultemperatureisreached.Thisswitchisembeddedinsidetheelectriccoilofthestatorwindingandconnectedtothemaincircuit.Analarmwillbeconfiguredtoindicatethattheoverloadprotectionisactivated.Overloadcanbedetectedbytheelectricalperformanceofthemotorcombiningthevaluesofvoltageandcurrent.Thisfeaturewillbedevelopedduringthenextmonthstooffertherequiredaccuracyoftheindustry.
Phase reversal detectionWhenthephasesequenceofathree-phaseTIRAK®hoistisincorrect,theconnectedmotorrunsintheoppositedirection.Phasereversalusuallyoccursasaresultofmistakesmadeduringequipmentinstallationormodificationstothefacilitypowersystem.TheTIRAK®hoistincludesathree-phasemonitorrelaywithaphasereversalprotection.Therelaywillnotenergizeifthephasesequenceisreversedanditcanstopthemotorifthephasereversaloccursduringoperation.TheHOISTRACKER®includesanalarmwhenthephasesequenceisreversed,sotheoperatorcanmakethenecessarymodificationstothepowersupplyofthefacility.
Real time monitoringThe HOISTRACKER® Bluetooth® communication allows the operator to display themost important values of the TIRAK® performance and alarms status by using amobile device screen with Bluetooth®. This functionality does not require GSM datatransmission and it is displayed in real time .
Table of Contents
Special features ofthe Hoistracker………………………………………..02Table ofContents…………………………………………………………………..04Safetyprecautions for users…………………………………………………..05
Getting started
Parts ofthe Device…………………………………………………………………07Glossary andDefinitions………………………………………………………..09Read Before Installation…………………………………………………………10Installation procedure……………………………………………………………11Register Hoistracker inthe software………………………………………13
Reference
Mobileapplication connection….…………………………………………..14Wi-Ficonnection……………………………………………………………………15Troubleshooting……………………………………………………………….……16
Safety precautions for users
SAFETY PRECAUTIONSIn this manual, the warning and caution symbols are used to highlight dangerousaccidents and troubles for users to read so that accidents can be prevented. Themeanings of these symbols are as follows:
Warning
Caution
Please read through the following safety tips and precautions to ensure hazard-freeuse of the Hoistracker.
If the users ignore this symbol and handle the device the wrongway, serious injury or death could result.
If the users ignore this symbol and handle the device the wrongway, bodily injury and damage to the equipment could result.
Power requirements
Handling
AC adapter operation.
Take notice that the power adapter for the Hoistracker functions at a 220voltage.
Battery operation.
The battery of the Hoistracker is recharged while the Tirak is inoperation. The battery takes up to 3 hours to recharge from 0% to100%.
If you are considering to store the Hoistracker for a long time, chargeto around 40% and store. If possible, recharge through the poweradapter before sending to a worksite.
If the Hoistracker is open it is important to use an antistatic bracelet at all times,particularly if its turned on.
Safety precautions for users
USAGE PRECAUTIONS
Electrical interference
Cleaning
Pleasekeepthismanualinaconvenientplaceforfuturereference.
Alterations
You should never open the case of the Hoistracker or attempt to modify the product in anyway since this can result in damage to the unit.
Warning
The Hoistracker sends information using Wifi, Bluetooth and GSM wireless signals. Thesecommunications depend on the strenght of the different signals. In some places whichpresent a strong interference the delivery of data in real time could be delayed until thedevice has access again to a strong signal.
Is important that any cleaning of the device, in particular the PCB, is done by an experiencetechnician. In any cleaning it’s important to use antistatic bracelet, antistatic brush, specialcleaning solution for electronic PCBs and compressed air.
Connecting cables and input and output jacks
You should always turn off the power to the Hoistracker and all other equipment beforeconnecting or disconnecting any cables. Make sure to disconnect all connection cables andthe power cord before moving the Hoistracker.Caution
Getting started
Getting started – Parts of the device
CurrentTransductorsPlugandPlay
PowerChord CablePCB
Glossary and terms
Hoistracker
Accelerometer
Anti-tampering
Geolocation
Geofence
3G
Wi-Fi
Bluetooth
Wake-up Detection
GPS
Third-generation mobile telephone communication protocol that suports higher dataratesfor nonvoice communications,such asmultimediaandinternetacess.
Asensoror tranducer for measuring acceleration inx,yandzaxis.
Function that,through asensor,detects if someone hasviolated or opened,without permissionadevice.
Low-power wireless networking technology that operates inthe 2.4GHzband.
Ageofence is avitual perimeter for areal-world geographic area.
It is the process ofidentifying the location ofapersonaor adevice by means ofdigitalinformationthat is processed via the internet.
Shortfor GlobalPositioning System,it is aconstellation ofsatellites orbiting the earth in6orbitalplanes.This technology allows tolocate with great accuracy any device that is equippedwith aGPSantenna.
Device equipped with avariety ofsensors that allow tomonitorinrealtimedatarelated withthe operation andthe location ofthe Tirak.
Using the accelerometer,the device detects movement on the Tirak andreports the movementandits location.
It is wireless networking technology that usesradiowaves toprovide high-speed network andinternetconnections.
Read before installation
Follow carefully the next indications. If you have any questions, please refer to your Tractelrepresentative for further clarifications.
Please notice that the Hoistracker is a high tech device that uses last generation componentsthat need to be treated carefully.
Whenever working with the PCB of the Hoistracker exposed, please use an antistatic bracelet toavoid any accidental damage to any of these components.
Also, be aware that a GPS antenna is attached to one of the sides of the case and that touchingit could cause damage to yourself and to the antenna.
Please consider that the Plug N’ Play connection only fits in one position. If you feel that youneed to use force to insert it, then stop and look for the correct position, as it not needed to doit by force.
WarningCaution
Installation procedure
The following diagram shows the connection between Plug & Play and the controlbox connector:
The following diagram shows the connection between Plug & Play and the J5PCB connector:
Installation procedure
The following diagram shows connection of the J5 connector in PCB:
The following diagram shows the connection between Plug & Play and PCB terminal Screw J-Vol:
Register Hoistracker in the software
Step1:Go tothe Hoistracker Module.
Step2:Select Register Hoistracker
Step3:Enter Hoistracker SerialNumber andIMEInumber from the SIMcard
Reference
Reference – Mobile app connection
Android App MenuThe first screen presents the menu ofthe app.Select Monitortoconnect via Bluetooth.
BLE Device Scan ScreenInthe BLEDevice Scan Screen select the serialnumber ofthe Hoistracker.Selecttobeconnected.
Wi-Fi connection
Troubleshooting
Type of Problem Problem Solution
Package Hoistracker box, shielded bagor other packaging item isbroken.
Hoistracker packing list itemsare not in the box.
Hoistracker Manuals are notin the box.
Hoistracker doesn’t fit in thecontrol box.
Hoistracker connectiondiagram and/or instructionsdoes not match what we areseeing.
Problems when connectingHoistracker Plug and Play.
Inspect the contents and if younotice that something is missing ordamaged, report to your Tractelrepresentative.
Report to your Tractel representative.
Download the Manuals fromwww.hoistracker.com/downloads.
Installation
Control box aluminum casedoes not close tight.
Attach Hoistracker to correct size ofcontrol box.
Verify that there are no cablesinterfering in the sealing of thecontrol box.
Verify that chips or dust are notinterfering with the seal gasketrubber.
Look for the diagram thatcorresponds to the Tirak where youare trying to install the Hoistracker.
Verify that pins from the connectorsare not damaged and that they arecorrectly connected.
Troubleshooting
Type of Problem
Problem Solution
Operation Hoistracker does not turn on.
Current is not detected in oneline.
Voltage is not detected in oneline.
Antitampering is not working.
If it is the first time, you may need torecharge the battery by connectingthe Hoistracker, using the providedpower cable.
Verify that the current transductorsare correctly closed; verify that theATX connector is connectedcorrectly in the control box; verifythat the ATX connectors are notdamaged; check ATX connection.
Report to Tractel representative.
Hoistracker does not detectwhen TIRAK is going up.
Verify K3 (1, 3, 5) connection;verify that the ATX connector isconnected correctly in the controlbox; verify that the ATX connectorsare not damaged; check ATXconnection.
Verify K1 (A1) connection; verifythat the ATX connector is connectedcorrectly in the control box; verifythat the ATX connectors are notdamaged; check ATX connection.
Troubleshooting
Type of Problem
Problem Solution
Operation Hoistracker does not detectwhen TIRAK is going down.
Bluetooth does not turn on. Report to your Tractelrepresentative for further review.
Battery is not chargingthrough the power chordconnection.
Verify that the connector and/orcable of the battery is not damaged.Report to Tractel representative forfurther review.
Battery is not chargingautomatically, while the Tirakis connected.
Report to Tractel representative forfurther review.
PCB was damaged by a shortcircuit.
Report to Tractel representative forfurther review.
Batteries are apparentlydamaged.
Report to Tractel representative forfurther review.
Verify K2 (A1) connection; verifythat the ATX connector is connectedcorrectly in the control box; verifythat the ATX connectors are notdamaged; check ATX connection.
Hoistracker is detecting aninclination but I don’t want thatfunction.
How do I know if I have 3Gconnection.
I do not know how muchbattery has the Hoitracker
Disable inclination detection on theTirak details page.
If you see data in the dashboardyou have connection.
Check on the Hoistracker AndroidApp the level of the battery.
Troubleshooting
Type of Problem
Problem Solution
Web App Hoistracker web app is notworking/offline.
I can not login to the webapp.
I forgot my user name and/orpassword.
I can not find the Tirak in thedatabase.
Information of the Tirak is notupdated.
Report to your Tractel representative.
Check that the serial number of theTirak is correct. If problem persists,report to your organizationdesignated Project Manager.
Verify that the Hoistracker is eitherconnected to a Wifi network or hasGSM signal.
Verify that user name and passwordare correct. If problem persists, reportto your Tractel representative.
Follow the indications at the Loginpage. If problem persists, report toyour Tractel representative.
How do I know when was thelast time the information of theTirak was updated.
I can not edit information of aTirak
I do not see new informationof the Tirak.
Do you have the administratorcredentials to make adjustments in thesystem? Contact your organizationdesignated Project Manager.
Press the Update button on the leftof the dashboard to refresh theactivity of the desired Tirak.
On your dashboard go to the Activitybutton on the left to see the lastevents. Contact your administrator forfurther information.
Troubleshooting
Type of Problem
Problem Solution
Web App I can not locate the Tirak onthe map.
The location shown in themap is different to the reallocation of the Tirak
Check that the Tirak has not beenstolen. If it has not been stolen, waitup to 1 hour to allow a connectionwith the satellite. If problem persistthere might not be a connection to theGPS satellite.
Hoistracker is not linked/pairedwith my smartphone
Hoistracker is notlinked/paired with myPC/Mac
Android App
On the general location map areonly shown warehouses, worksitesand service centers. To see a specificTirak go to its details page.
The Hoistracker only can becommunicate directly to a a mobilephone through Bluetooth.
Extension bolts don't screw attray electrical box. Dust orblockage particles at trayelectrical box internal thread orat extension bolts thread
Extension bolt thread isdamaged
Clean it using pressurized air and abrush
Expansion case is cracked orbroken. It was impacted or hit.
PCB rubber suspensiondetachment. Wear or vibrationexcess.
Case
Report to your Tractel representative.
Report to your Tractel representative.
Report to your Tractel representative.
The Hoistracker is not paired to aSmartphone like any other device. Isjust a direct communication throughthe app.
Reproduction of this manual, in whole or in part, by any means, is prohibited.
Monitoring device for the Tirak™