HN9200 Satellite Modem Installation Guide · 1038622-0001 Revision B March 2, 2011 HN9200 Satellite Modem Installation Guide

1038622-0001Revision BMarch 2, 2011

HN9200 Satellite Modem Installation Guide

Copyright © 2010-2011 Hughes Network Systems, LLC

All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown, Maryland 20876.

Hughes Network Systems, LLC has made every effort to ensure the correctness and completeness of the material in this document. Hughes Network Systems, LLC shall not be liable for errors contained herein. The information in this document is subject to change without notice. Hughes Network Systems, LLC makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

Trademarks

Hughes, Hughes Network Systems, and HughesNet are trademarks of Hughes Network Systems, LLC. All other trademarks are the property of their respective owners.

Contents

Understanding safety alert messages.................................................................................xiMessages concerning personal injury.....................................................................................................xiMessages concerning property damage...................................................................................................xiSafety symbols........................................................................................................................................xi

Chapter 1: Satellite modem overview............................................................1Scope of this installation guide................................................................................................................2Satellite modem specifications.................................................................................................................2

Chapter 2: Preparing for installation.............................................................3Installation summary................................................................................................................................4Installation checklist.................................................................................................................................5Items required for installation..................................................................................................................6Conducting a site survey..........................................................................................................................7Power supply information........................................................................................................................7Computer and networking requirements..................................................................................................8

Computer requirements................................................................................................................8Networking and Internet browser requirements...........................................................................9

Related components.................................................................................................................................9Antenna........................................................................................................................................9IFL cables...................................................................................................................................10

Requirements for cables, connectors, and ground blocks..............................................10Labeling the IFL cables..................................................................................................10

Hub or similar network device...................................................................................................10Instructions for related components...........................................................................................11

Chapter 3: Installing the satellite modem....................................................13Prerequisites for installing the modem...................................................................................................14Selecting the modem installation location..............................................................................................14

Ventilation and heat sources.......................................................................................................14Modem operating position.....................................................................................................................14Connecting the transmit and receive cables...........................................................................................15Connecting the installer laptop to the modem........................................................................................16Connecting the power supply.................................................................................................................17

Connecting an AC/DC power supply.........................................................................................17Connecting and assembling a DC/DC power supply.................................................................18

Powering up the modem.........................................................................................................................19AC/DC power supply.................................................................................................................19DC/DC power supply.................................................................................................................19

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LEDS on power-up.................................................................................................................................19

Chapter 4: Commissioning the satellite modem.........................................21Satellite-based commissioning...............................................................................................................22

Obtaining an IP address from the satellite modem.....................................................................22Verifying the Ethernet connection..............................................................................................23Uploading the sbc.cfg file to the satellite modem......................................................................24Entering commissioning parameters..........................................................................................26

Entering the antenna location.........................................................................................27Entering the antenna location (manual entry)................................................................28Entering satellite parameters..........................................................................................29Entering satellite parameters (manual entry)..................................................................31Entering radio parameters..............................................................................................33

Receive antenna pointing – Ka-band..........................................................................................37Receive antenna pointing – Ku-band.........................................................................................41Transmit antenna pointing – Ku-band........................................................................................41Registering the satellite modem.................................................................................................43

Registering in the United States or Canada....................................................................45Registering outside the United States and Canada.........................................................47Completing registration..................................................................................................48

Manual commissioning .........................................................................................................................50Entering parameters—manual commissioning..........................................................................51Manually accessing the antenna pointing screens......................................................................53Software download—manual commissioning............................................................................53

Chapter 5: Completing the installation........................................................55Confirming that the satellite modem’s files are up to date.....................................................................56Connecting the satellite modem to the customer’s computer.................................................................57Verify that the customer can browse the Internet...................................................................................57Printing the System Information page....................................................................................................58Creating a shortcut to the System Control Center..................................................................................58Installation complete..............................................................................................................................59

Chapter 6: System Control Center...............................................................61Accessing the System Control Center....................................................................................................62System Control Center home page.........................................................................................................62

Text links....................................................................................................................................63Common features on System Control Center screens............................................................................64

Button links................................................................................................................................65System Status button......................................................................................................66

IPSec icon...........................................................................................................66Links in the left panel.................................................................................................................67Small icon on System Control Center screens (Advanced Pages).............................................67

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Contents

Status and information screens...................................................................................................68Red flag indicator...........................................................................................................68

Features a customer may not see............................................................................................................69System Status page.................................................................................................................................69Reception Information page...................................................................................................................71

Examining receive status............................................................................................................72Transmission Information page..............................................................................................................73

Examining transmit status..........................................................................................................73System Information page........................................................................................................................74Help page................................................................................................................................................76System Control Center tools for troubleshooting...................................................................................77

Chapter 7: LEDs............................................................................................79Front panel LEDs...................................................................................................................................80LAN port LEDs......................................................................................................................................81Using LEDs for troubleshooting............................................................................................................81

Chapter 8: Troubleshooting..........................................................................83Important troubleshooting information..................................................................................................84Troubleshooting reference diagram........................................................................................................84Troubleshooting common problems.......................................................................................................85Cannot access the Internet......................................................................................................................86

Confirming that the satellite modem is commissioned..............................................................87Confirming the receive signal....................................................................................................88Confirming the transmit signal...................................................................................................88Confirming that TCP Acceleration is operational......................................................................89Confirming that Web Acceleration is operational......................................................................90Confirming NOC connectivity...................................................................................................91

Confirming NOC connectivity (Static IP Address)........................................................92Confirming Internet connectivity...............................................................................................93

Checking the DNS setting..............................................................................................93Checking for viruses and firewall issues....................................................................................94

Cannot access the System Control Center..............................................................................................94Satellite modem connected directly to a computer....................................................................94Satellite modem connected to an Ethernet device......................................................................94

Using the front panel LEDs for troubleshooting....................................................................................95Power LED off and one or more LEDs flashing........................................................................96All LEDs flashing.......................................................................................................................96All LEDs off...............................................................................................................................96Checking the Power LED...........................................................................................................97Checking the LAN LED.............................................................................................................97

Problem with a connected device...........................................................................................................98Transmit LED is off....................................................................................................................98Receive LED is off.....................................................................................................................99

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Contents

System LED is off......................................................................................................................99Using the LAN port LEDs for troubleshooting ...................................................................................100

Orange LED and the front panel LAN LED are both off.........................................................100Orange LED is on but the front panel LAN LED is not...........................................................100

Troubleshooting other problems...........................................................................................................100Slow speed or intermittent operation........................................................................................101

Viewing problem-related statistics.......................................................................................................101Checking for possible AC outlet problems..........................................................................................102

Chapter 9: Advanced Pages........................................................................103Accessing the Advanced Pages............................................................................................................104Expanding and collapsing menus.........................................................................................................105Opening the Installation sub-menu.......................................................................................................105

Appendix A: LNB selection reference........................................................107

Appendix B: Updating the modem software.............................................109Extracting files.....................................................................................................................................109Update instructions...............................................................................................................................109

Appendix C: Standards compliance...........................................................111Safety – Operating conditions for Canada...........................................................................................111

Repairs in Canada.....................................................................................................................111Electromagnetic interference (EMI).....................................................................................................112

FCC Part 15..............................................................................................................................112Canada Class B warning...........................................................................................................112R&TTE (EU)............................................................................................................................112

Electromagnetic compatibility (EMC).................................................................................................113R&TTE (EU)............................................................................................................................113

IPoS......................................................................................................................................................113

Appendix D: Acronyms used in this guide................................................115

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Contents

Table of Figures

Figure 1: HN9200 satellite modem..................................................................................................................................1Figure 2: Satellite modem and related terminal components...........................................................................................4Figure 3: AC power supply for the HN9200 satellite modem.........................................................................................7Figure 4: HN9200 in vertical position............................................................................................................................15Figure 5: Connecting the transmit and receive cables to the modem.............................................................................15Figure 6: Connecting the installer laptop computer to the modem................................................................................16Figure 7: Connecting an AC power supply....................................................................................................................18Figure 8: DC/DC power supply.....................................................................................................................................18Figure 9: Successful ping test.........................................................................................................................................23Figure 10: Failed ping test..............................................................................................................................................23Figure 11: Satellite Setup menu.....................................................................................................................................25Figure 12: Configuration File Upload screen.................................................................................................................26Figure 13: Confirming the sbc.cfg file upload...............................................................................................................26Figure 14: Satellite Setup menu.....................................................................................................................................27Figure 15: Antenna Location screen..............................................................................................................................28Figure 16: Verification of Antenna Location screen......................................................................................................28Figure 17: Manual Entry of Antenna Location screen...................................................................................................29Figure 18: Satellite Parameters screen...........................................................................................................................30Figure 19: Verifying the satellite parameters screen......................................................................................................31Figure 20: Satellite Parameters screen...........................................................................................................................32Figure 21: Manual Entry of Satellite Parameters screen................................................................................................32Figure 22: Receive LNB Selection screen—two variations...........................................................................................34Figure 23: Verification of Receive LNB Parameters screen..........................................................................................35Figure 24: Transmit Radio Parameters screen................................................................................................................35Figure 25: Selecting the transmit radio by part number.................................................................................................36Figure 26: Verification of Transmit Radio Parameters screen.......................................................................................37Figure 27: Receive Antenna Pointing screen.................................................................................................................38Figure 28: DAPT Antenna Pointing Status window......................................................................................................38Figure 29: DAPT Antenna Pointing Status window – final validation passed..............................................................39Figure 30: KA Antenna Pointing Validation screen – final validation passed...............................................................40Figure 31: Receive pointing screen with signal quality window...................................................................................41Figure 32: Initiating a manual cross-polarization test....................................................................................................42Figure 33: Manual cross-polarization warning message................................................................................................43Figure 34: Manual cross-polarization test results...........................................................................................................43Figure 35: Selecting the registration server....................................................................................................................44Figure 36: Registration in Progress screen.....................................................................................................................45Figure 37: Redirect notification message.......................................................................................................................45Figure 38: Installer notice and subscriber agreement screen.........................................................................................46Figure 39: Entering SAN and PIN.................................................................................................................................47Figure 40: Entering a site ID..........................................................................................................................................48Figure 41: Registration Welcome screen........................................................................................................................49

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Figure 42: Registration screen with modem identification information........................................................................49Figure 43: Registration complete – restarting the modem.............................................................................................50Figure 44: Satellite Setup menu.....................................................................................................................................51Figure 45: Manual Commissioning page.......................................................................................................................52Figure 46: Antenna pointing screen...............................................................................................................................53Figure 47: System Status page.......................................................................................................................................56Figure 48: Connecting the HN9200 to the customer’s computer...................................................................................57Figure 49: Icon used to create shortcut..........................................................................................................................59Figure 50: System Control Center home page...............................................................................................................63Figure 51: Common features on System Control Center screens..................................................................................64Figure 52: System Control Center button links..............................................................................................................65Figure 53: IPSec icon.....................................................................................................................................................66Figure 54: Icon for accessing the Advanced Pages........................................................................................................67Figure 55: Format of status and information screens.....................................................................................................68Figure 56: Red flag problem indicator...........................................................................................................................69Figure 57: System Status page.......................................................................................................................................70Figure 58: Reception Information page..........................................................................................................................71Figure 59: Finding additional Receive Status information............................................................................................72Figure 60: List of all RxCodes.......................................................................................................................................72Figure 61: Transmission Information page....................................................................................................................73Figure 62: Finding additional Transmit Status information...........................................................................................74Figure 63: List of TxCodes (not all codes are shown)...................................................................................................74Figure 64: System Information page..............................................................................................................................75Figure 65: Help page......................................................................................................................................................77Figure 66: Front panel LEDs on the HN9200 modem...................................................................................................80Figure 67: LAN port LEDs............................................................................................................................................81Figure 68: Troubleshooting reference diagram..............................................................................................................85Figure 69: Problem Troubleshooting page.....................................................................................................................86Figure 70: System Info page..........................................................................................................................................87Figure 71: Reception Info page......................................................................................................................................88Figure 72: Transmission Info page.................................................................................................................................88Figure 73: Confirming that TCP Acceleration is operational........................................................................................89Figure 74: Connectivity Test – initial page....................................................................................................................91Figure 75: Connectivity Test – results page...................................................................................................................92Figure 76: Detailed Problem Statistics.........................................................................................................................101Figure 77: Selecting a category of statistics.................................................................................................................102Figure 78: Icon for accessing Advanced Pages (arrow)...............................................................................................104Figure 79: Advanced Pages example showing the Advanced menu............................................................................104Figure 80: Selection aid for Ka-band LNBs.................................................................................................................107Figure 81: Selection aid for Ku-band LNBs................................................................................................................108Figure 82: IPoS symbol................................................................................................................................................113

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Table of Figures

Table of Tables

Table 1: Specifications for the HN9200 satellite modem.................................................................................................2Table 2: Power supply specifications for the HN9200 satellite modem..........................................................................8Table 3: Related installation documents.........................................................................................................................11Table 4: Button links on System Control Center screens...............................................................................................65Table 5: System Status button colors.............................................................................................................................66Table 6: System Status page parameters........................................................................................................................70Table 7: Reception Information page parameters...........................................................................................................71Table 8: Transmission Information page parameters.....................................................................................................73Table 9: System Information page parameters – HN9200 Info section.........................................................................75Table 10: Front panel LED indications..........................................................................................................................80Table 11: HN9200 standards compliance.....................................................................................................................111

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Understanding safety alert messages

Safety alert messages call attention to potential safety hazards and tell you how to avoid them.These messages are identified by the signal words DANGER, WARNING, CAUTION, orNOTICE, as illustrated below. To avoid possible property damage, personal injury, or in somecases possible death, read and comply with all safety alert messages.

Messages concerning personal injury

The signal words DANGER, WARNING, and CAUTION indicate hazards that could result inpersonal injury or in some cases death, as explained below. Each of these signal words indicatesthe severity of the potential hazard.

DANGER indicates a potentially hazardous situation which, if notavoided, will result in death or serious injury.

WARNING indicates a potentially hazardous situation which, ifnot avoided, could result in death or serious injury.

CAUTION indicates a potentially hazardous situation which, ifnot avoided, could result in minor or moderate injury.

Messages concerning property damage

NOTICE is used for messages concerning possible property damage,product damage or malfunction, data loss, or other unwanted results—but not personal injury.

Safety symbols

The generic safety alert symbol calls attention to a potential personal injury hazard.It appears next to the DANGER, WARNING, and CAUTION signal words as part of the signal

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word label. Other symbols may appear next to DANGER, WARNING, or CAUTION to indicatea specific type of hazard (for example, fire or electric shock). If other hazard symbols are usedin this document they are identified in this section.

Additional symbols

This document also uses these symbols:

Indicates a safety alert message that concerns a potential electric shock hazard.

Indicates a safety alert message that concerns a potentially hazardous situation inwhich you could be exposed to radio frequency (RF) energy.

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Chapter

1Satellite modem overview

The HN9200 satellite modem connects to a satellite network to provide Internetor intranet service or both to a host—typically a computer—or to multiple hosts

Topics:

• Scope of this installation guide on a wired (Ethernet) or wireless LAN. The modem has an Ethernet port so itcan be connected to a computer or LAN.• Satellite modem specifications

The HN9200 can be used in either a Ka-band or Ku-band bent-pipe satellitenetwork. This installation guide includes instructions for both Ka-band andKu-band installations.

Figure 1: HN9200 satellite modem

Terminology

In this installation guide:

• Satellite modem and modem both refer to the HN9200 satellite modem.• Installer Support refers to organizations that provide assistance to

professional installers of Hughes satellite equipment. If you do not knowwho provides your support, contact your program manager.

• Acronyms are identified in Acronyms used in this guide on page 115.

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Scope of this installation guide

This installation guide explains how to install, commission, activate, and troubleshoot the HN9200satellite modem. It also contains certain reference information concerning operation of thesatellite modem, such as troubleshooting information.

Audience

This guide is intended to be used by professional installers. It may also be useful for:

• Trainers who train installers• Call center operators who respond to customers’ calls

Satellite modem specifications

Table 1: Specifications for the HN9200 satellite modem

1.6 lb (0.73 kg)Weight

8.0 inches (20.3 cm)Height

1.6 inches (4.1 cm); 2.4 inches (6.1 cm) at baseWidth

9.0 inches (22.9 cm)Depth

41 ºF to 104 ºF (5 ºC to 40 ºC)

Above 5,000 ft (1,524 m) altitude, the maximumtemperature is reduced by 1 ºC per 1,000 ft (305 m).

Operating temperature range

5% to 90% non-condensingOperating humidity range

Up to 15,000 ft (4,572 m)Altitude

ConvectionCooling method

TCP/IP (Transmission Control Protocol / InternetProtocol) protocol suite

Protocol support

Ka-band or Ku-bandSupported frequency ranges

RJ-45 Ethernet LAN port supporting 10BaseT or100BaseT operation

Network interface ports

See Power supply information on page 7.Power supplies and power requirements

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Satellite modem overviewChapter 1

Chapter

2Preparing for installation

This section describes preparations for installing the satellite modem and includesinformation you should know before you begin. Review this information before

Topics:

• Installation summary you install the satellite modem, antenna assembly, antenna mount, or IFL cables.Refer also to Installation summary on page 4.• Installation checklist

• Items required for installation To install the satellite modem, you need the Installation Reference Sheet, whichcontains installation parameters and other installation information specific to• Conducting a site survey

• Power supply information your installation site. Print the Installation Reference Sheet for your installationsite from your installation support web site.• Computer and networking

requirements• Related components


Installation summary

This guide explains how to install the HN9200 satellite modem. It includes limited informationabout other satellite terminal components. The satellite modem is the small indoor unit. Thesatellite terminal includes the satellite modem and the antenna, radio assembly, and IFL cables,as shown in Figure 2: Satellite modem and related terminal components on page 4.

Figure 2: Satellite modem and related terminal components

This summary focuses on installation of the satellite modem, but also includes some informationon related tasks such as antenna installation and pointing. The tasks listed below are the maininstallation tasks, but these are not all of the installation tasks.

Complete all steps in the order they are presented in this installation guide unless you have aspecific reason for doing them in a different order. In any case, make sure all steps are completed.You must install the antenna before the satellite modem can be commissioned. Then you pointthe antenna as part of the modem commissioning procedure.

Details for the satellite modem installation tasks are included in later chapters in this guide.

Preparing for the installation

• Make sure you have all items required for installation, including the Installation ReferenceSheet, all equipment to be installed, and required tools for the outdoor equipment.

• Make sure the customer's computer meets the requirements listed inComputer and networkingrequirements on page 8.

• Conduct a site survey.• Assemble and install the antenna and radio as instructed in the antenna installation guide.

Installing the satellite modem

• Connect the transmit and receive cables.• Connect the modem to the installer laptop.• Connect the power supply.• Power up the modem and observe the LEDs to verify normal operation.

Commissioning the modem and pointing the antenna

• Upload the sbc.cfg file (if you are instructed to upload it).


Preparing for installationChapter 2

• Enter the antenna location and satellite and radio parameters.• Point the antenna.• Register the satellite modem.

Completing the installation

• Confirm that all files are current.• Connect the modem to the customer’s computer.

Installation checklist

To help ensure a successful installation, pay careful attention to the items listed in the checklistbelow as you install the satellite modem, antenna, and IFL cables.

IFL cables

For specific cable information see Table 3: Related installation documents on page 11.

Use only Hughes-approved cables.

Do not exceed maximum length for the ODU type (1 W or 2 W), cable type, and cable partnumber.

Do not exceed the cable bend radius.

Properly terminate cables.

Connectors and connections

Use only connector types approved for cable type used. Check all connections for tightness.

Outdoors:

Make sure F connectors connected to the radio assembly are tightened to 20 inch-lb torque.

Carefully follow waterproofing procedures, using dielectric grease and Hughes-approvedweatherproof tape.

Power source

Check AC power outlet for correct wiring

Before connecting the modem power supply to the AC power source (using a surge protector),use an AC outlet tester to verify that the outlet is wired correctly. Wiring problems may include:

• Hot and neutral wires reversed• Neutral and ground wires reversed• Open ground (incomplete connection)• Open neutral

If the outlet is wired improperly, notify the customer you are not permitted to connect the systemto a faulty outlet. Do not proceed with installation until a properly wired outlet is provided.

Check neutral-ground (N-G) voltage

With a digital multimeter set to AC voltage, measure the voltage between neutral and groundat the AC power outlet. If the N-G voltage measures 2 VAC or greater, please advise the customer


Chapter 2Preparing for installation

to have an electrician evaluate the electrical power outlet. N-G voltages may have a negativeimpact on the performance of electronic equipment.

Grounding (modem, antenna, radio, and IFL)

Adhere to Hughes grounding requirements.

Use only approved ground wires, ground blocks, lugs, and clamps.

For detailed information refer to the appropriate FSB, as listed in Table 3: Related installationdocuments on page 11.

Items required for installation

To install the HN9200 satellite modem, you need:

• HN9200 satellite modem

• Power supply (provided in the shipping carton)

• Surge protector (recommended), provided by the customer• Cat-5 Ethernet cable

• sbc.cfg file (if you are instructed to upload it)

• Installation Reference Sheet (provided to the installer)

• Welcome to HughesNet quick start guide (1038043-0001) (to give to the customer)

Notes

sbc.cfg file – If needed, you can download the most current sbc.cfg file from your installationsupport web site.

SAN and PIN – Identification numbers are required to register the satellite modem. Customerswho purchased their system from a Hughes retail channel in the United States or Canada receivean order confirmation e-mail containing their site account number (SAN) and personalidentification number (PIN).

DC/DC power supply – If the site has a DC power source, it requires a DC/DC power supply.See Table 2: Power supply specifications for the HN9200 satellite modem on page 8. Theinstaller must provide the wire required to assemble the DC input power cable.

Additional equipment

• Antenna• Hughes antenna pointing tool (DAPT for Ka-band, DAPT or OPI for Ku-band)• IFL cables, cable connectors, and ground blocks

For more information on these items, see Related components on page 9.

No tools are required to install the modem. For tools needed to install the antenna mount andantenna and point the antenna, see:

• Antenna Site Preparation and Mount Installation Guide (1035678-0001)• The installation guide for the antenna model you are installing



Conducting a site survey

Survey the customer site to confirm that the location meets the requirements for installation ofthe satellite modem. For complete site survey information, including site requirements, see theAntenna Site Preparation and Mount Installation Guide (1035678-0001).

The key site survey tasks related to installation of the satellite modem are:

1. Make sure there is an unobstructed line of sight to the satellite specified on the InstallationReference Sheet.

2. Review the Installation Reference Sheet for site-specific instructions.

Power supply information

See also Connecting the power supply on page 17.

The power supply is included in the satellite modem shipping carton.

Figure 3: AC power supply for the HN9200 satellite modem

Before proceeding, make sure you have the correct power supply. Check the part number on thepower supply and refer to Figure 3: AC power supply for the HN9200 satellite modem on page7.

• Always use the power supply provided with the satellite modem. The modem’s performancemay suffer if the wrong power supply is used.

• Connect the AC/DC power supply to a three-wire, grounded outlet with an input of 110/240VAC. A suitable surge protector is recommended to protect the satellite modem from possibledamage due to power surges.

• Always connect the DC power cord to the HN9200 rear panel before applying power to thepower supply. If you apply power to the power supply and then connect the DC power cord,the satellite modem may not perform properly and could be damaged.

• Observe the power standards and requirements of the country where it is installed.



If there is any reason to remove power from the satellitemodem, always unplug the AC power cord from the power source (power outlet, power strip,or surge protector). Do not remove the DC power cord from the modem’s rear panel. Doing socould result in an electrical shock or damage the modem.

When you re-apply power to the modem, plug the AC power cord into the power source.

Table 2: Power supply specifications for the HN9200 satellite modem

Electrical requirementsPart numberPower supply type

Input line voltage:1500089-0001AC/DC (64 W)

90 to 264 VAC, 2 A maximumInput line frequency:

50 to 60 Hz AC

Rated power consumption: 64 W

Input line voltage:1500185-0001AC/DC (80 W)

90 to 264 VAC, 2 A maximumInput line frequency:

50 to 60 Hz AC


Input line voltage:

12 to 24 VDC, 10 A maximum1033554-0001DC/DC (65 W)


All listed power supplies may be used with a 1 W or 2 W Ka-band or Ku-band radio. All have a detachablepower cord.

Computer and networking requirements

This section lists the requirements for the computer or other device, network, and browser to beused with the satellite modem.

Computer requirementsThe HN9200 satellite modem can be used with any device that supports IP and has a 10/100BaseT Ethernet LAN port. Typically, the modem is connected to a customer's computer. However,the HN9200 is self-hosted; it does not require a computer for any of its functions.

Requirements for the computer to be used with the satellite modem are the same for the laptopcomputer you use to install the modem and the customer’s computer that will be connected tothe modem. In either case, the computer should meet the minimum requirements specified by



the computer operating system manufacturer and the following networking and browserrequirements.

Make sure the installer laptop is configured to support DHCP.

Note: The satellite modem can be used with a Mac computer that meets these requirements,but Mac computers are not supported as a tool for installing the satellite modem.

Networking and Internet browser requirements

• Ethernet port• Ethernet NIC installed on at least one computer, 10/100 BaseT• Ethernet cable (provided)• A web browser such as Internet Explorer with proxy settings disabled

Connecting a network – If the customer wants to connect a network to the satellite modem,this requires an Ethernet hub or other such device. The customer must supply and configure thehub and cables. Required IP address information is obtained during commissioning.

Static IP address – The computer can be configured to use a static IP address if the HughesNetservice plan provides for one or more static IP addresses. If the computer is configured to use aspecific static IP address, disable DHCP.

Do not connect the power supply to the satellite modem,or connect the power supply to a power source until you are instructed to do so.

Related components

The satellite modem is the indoor component of the satellite terminal. The terminal also includesthe (outdoor) antenna and IFL cables. This section presents information on the outdoorcomponents and other related equipment. For additional information, see the applicable documentslisted in Table 3: Related installation documents on page 11.

AntennaYou must assemble and install the antenna before you install the satellite modem. You point theantenna as part of the modem commissioning process.

Only a trained professional installer should install theoutdoor antenna assembly. In the United States, the Federal Communications Commission (FCC)requires professional installation and service of the antenna assembly because it transmits radiofrequency (RF) energy.

The HN9200 satellite modem can be used with a 0.74 m, 0 .98 m, 1.2 m, or 1.8 m two-waysatellite antenna. The antenna assembly is shipped in a separate box.

The main source of information on the antenna is the antenna installation guide. Each antennamodel has its own installation guide. If you do not have the antenna installation guide, find the



required antenna model on the Installation Reference Sheet; then locate the installation guidefor that model on your installation support web site.

When you install the antenna assembly, read and follow all safetyalerts and instructions in the antenna installation guide and in the Antenna Site Preparation andMount Installation Guide (1035678-0001).

IFL cablesBefore you can install the satellite modem, you must route the coaxial IFL cables between theindoor satellite modem location and the antenna. Then you connect the modem and the antennaby connecting the IFL cable to both components.

The routing path of the IFL cables between the modem and the antenna depends on the buildingconfiguration. Guidelines for installing IFL cables are included in the Antenna Site Preparationand Mount Installation Guide (1035678-0001).

Requirements for cables, connectors, and ground blocks

You must use approved cable types and connectors to connect the modem to the outdoor satelliteantenna. For grounding, you must use approved ground blocks and grounding connectors. Fordetailed specifications and information on these components, see the documents listed in Table3: Related installation documents on page 11.

The coaxial IFL cables and the ground block to which they are connected must meet the groundingrequirements specified in the following warning:

You must comply with applicable local codes and thegrounding requirements in Field Service Bulletin (FSB), HNS Broadband Requirements forRG-6 and RG-11 IFL Cable Connectors, Ground Blocks, and Ground Block Location(FSB_050518_01). Improper grounding can result in electric shock injury, property damage,and/or poor modem performance.

Labeling the IFL cables

Label the receive and transmit IFL cables at the outdoor point-of-entry and at the indoor locationwhere the satellite modem is installed as follows:

• Wrap a piece of red electrical tape around the receive cable, and mark SAT IN on the tape.• Wrap a piece of blue electrical tape around the transmit cable, and mark SAT OUT on the

tape.

Hub or similar network deviceIf the satellite modem is to be connected to a network, an Ethernet hub, modem, wireless basestation, or other similar device is required. The customer must supply and configure the networkdevice, including required cables, according to the device manufacturer’s documentation. RequiredIP address information is obtained during modem commissioning.



Instructions for related componentsThis installation guide covers only installation of the satellite modem. For installation instructionsfor other components, see Table 3: Related installation documents on page 11. You can viewor download these documents at https://dwayinstalls.hns.com/ (click Installer Login ClickHere!!) or your installation support web site. If you cannot log in, contact Installer Support—orcontact your program manager for access to these documents.

Table 3: Related installation documents

Where to find instructionsComponent or topic

Antenna Site Preparation and Mount Installation Guide(1035678-0001).Safety (all components)

Site survey

Site preparation

Antenna mounts

IFL

For Ku-band installations: Field Service Bulletin (FSB), IFL Cable,Approved List (with lengths) for DW7x00, DW60xx, andDW40xxDomestic Installations (FSB__060316_01).

(IFL cable specifications in this FSB apply to HN9200 Ka-band andKu-band installations.)

IFL cables (specifications, approvedtypes, maximum lengths)

Field Service Bulletin (FSB), HNS Broadband Requirements forRG-6 and RG-11 IFL Cable Connectors, Ground Blocks, andGround Block Location (FSB_050518_01).

IFL cable connectors

Grounding

Ground blocks

See the antenna installation guide for the specific antenna modelyou are installing.

For Ka-band antennas, see also the Ka-Band Antenna PointingGuide for Bent-Pipe Satellite Networks (1038764-0001).

Antenna, antenna pointing

Radio assembly

Antenna pointing for Ku-band antennas is covered in the antennainstallation guide.



Chapter

3Installing the satellite modem

Installation of the HN9200 satellite modem consists of physical installation,followed by commissioning and registration. These processes prepare the modemfor operation on the satellite network. Installation tasks include:

Topics:

• Prerequisites for installing themodem

• Physical installation and power-up• Selecting the modem installationlocation • Entering parameters required for commissioning

• Commissioning, including antenna pointing• Modem operating positionThe installation software is factory pre-installed in the satellite modem. Ifnecessary, this software is automatically updated as part of the installation

• Connecting the transmit andreceive cables

process. You access the installation software through a browser on your installercomputer to perform tasks such as entering required parameters.

• Connecting the installer laptop tothe modem

• Connecting the power supply• Powering up the modem• LEDS on power-up


Prerequisites for installing the modem

The following are required before you can install, commission, and register the satellite modem:

• The antenna and radio assembly must be installed, as instructed in the antenna installationguide. (However, you point the antenna as part of the modem commissioning process, whichis explained later in this installation guide.)

• The IFL cables must be installed and connected to the satellite modem and to the radioassembly (LNB and transmitter).

See also Items required for installation on page 6 and Related components on page 9.

Selecting the modem installation location

Select a location for the satellite modem that will accommodate all required cable connections,including connection to the power source.

Ventilation and heat sourcesMake sure the installation location meets the following requirements concerning ventilation andheat sources.

• Do not block any of the modem’s ventilation openings.• Leave 6 inches of space around the top and sides of the modem to ensure adequate ventilation

and prevent overheating.• Do not place the modem near a heat source such as direct sunlight, a radiator, heat register

or vent, oven, stove, amplifier, or other apparatus that produces heat.

Modem operating position

Install and operate the HN9200 modem only in the upright verticalposition as shown in Figure 4: HN9200 in vertical position on page 15. Any other positioncould result in insufficient ventilation, overheating, and malfunction.


Installing the satellite modemChapter 3

Figure 4: HN9200 in vertical position

Connecting the transmit and receive cables

Connect the transmit and receive IFL cables to the satellite modem.

1. Connect the transmit and receive cables to the connectors on the rear panel of the modem asshown in Figure 5: Connecting the transmit and receive cables to the modem on page 15.

Figure 5: Connecting the transmit and receive cables to the modem

The transmit and receive cable connectors must be securelytightened.

• Make sure each connector is properly aligned (not cross-threaded).• The connector should be finger tight with no play.


Chapter 3Installing the satellite modem

Note: The satellite modem may operate correctly when first installed even if the transmitand receive cable connectors are not adequately tightened. However, problems coulddevelop later. Therefore, successful modem operation is not an indication that the cablesare adequately tightened.

2. Make sure neither the satellite modem nor the customer’s computer are connected to anEthernet router or switch.

Note: Do not connect any device to the satellite modem at this time except the installerlaptop computer. Ethernet devices may only be connected to the modem after it isinstalled and commissioned.

Connecting the installer laptop to the modem

For this task you need an Ethernet cable.

To access the satellite modem so you can perform the required installation procedures, youconnect your installer laptop computer to the modem. After the modem is installed and registeredwith the satellite network, you connect the modem to the customer’s computer or other device.During modem installation the installer laptop computer must be directly connected to the modemwithout any intervening connection.

Connect the installer laptop to the modem:

1. Use an Ethernet cable to connect your laptop computer directly to the modem’s LAN port,as shown in Figure 6: Connecting the installer laptop computer to the modem on page 16.

Do not connect the installer laptop to the modem through an Ethernet router or switch.

Figure 6: Connecting the installer laptop computer to the modem

2. Make sure that neither the satellite modem nor the customer’s computer are connected to anEthernet router or switch.

3. If you are running firewall software on the laptop computer, disable it until you completeinstallation of the modem.



The LAN LED on the front of the modem should now be on.

Connecting the power supply

Follow the instructions in Connecting an AC/DC power supply on page 17 or Connecting andassembling a DC/DC power supply on page 18.

Connecting an AC/DC power supply

The following apply to the AC/DC power supplies:

• The input must be 120-240 VAC.• A suitable surge protector is recommended to protect the modem from possible damage due

to power surges.

The customer provides the surge protector. If a surge protector or power strip is not present, usea wall outlet or other power source.

In some countries, the modem may use a replacement AC power cord. Different countries havedifferent standards and requirements that must be observed.

Before connecting the modem power supply to the AC power source (using a surge protector),use an AC outlet tester to verify that the power outlet is wired correctly. Wiring problems mayinclude:

• Hot and neutral wires reversed• Neutral and ground wires reversed• Open ground (incomplete connection)• Open neutral

If the outlet is wired improperly, notify the customer that you are not permitted to connect thesystem to a faulty outlet. Do not proceed with the installation until a properly wired outlet isprovided.

Connect the power supply as follows:

1. Check Power supply information on page 7 to make sure you have the correct power supply.2. Connect the DC power cord to the DC IN port on the modem, as shown in Figure 7:

Connecting an AC power supply on page 18.

If you apply power to the power supply and then connect theDC power cord, the satellite modem may not perform properly and could be damaged.

3. Connect the AC power cord to the power supply.

Do not connect the AC power cord to the surge protector at this time. Wait until you are readyto observe the modem’s LEDs upon power-up, as explained in Powering up the modem on page19 and LEDS on power-up on page 19.



Figure 7: Connecting an AC power supply

Connecting and assembling a DC/DC power supplyFigure 8: DC/DC power supply on page 18 shows the DC/DC power supply used with theHN9200 modem.

Figure 8: DC/DC power supply

Connect and assemble the DC/DC power supply as follows:

1. Connect the DC power cord to the DC IN port on the modem.

Note: The input cable kit is included in the power supply kit. The cable kit containsan input power connector, connector pins, and a wiring diagram; it does not includewire.

2. Assemble the input power cable according to the wiring diagram included in the cable kit.



3. Connect the input power cable to the DC power source, but do not connect the input powerconnector to the power supply at this time.Do not connect the input power connector to the power supply until you are ready to observethe modem’s LEDs upon power-up, as explained in LEDS on power-up on page 19.

Powering up the modem

Check Power supply information on page 7 to make sure you have the correct power supply.

Follow these instructions to power up the modem for the first time.

AC/DC power supplyPrerequisites:

• The power outlet has been tested, as described in Connecting an AC/DC power supply onpage 17.

• According to previous instructions, the DC power cord is connected to the modem’s rearpanel, and the AC power cord is connected to the power supply.

1. Connect the AC power cord into the surge protector or wall outlet.2. Observe the LEDs for proper operation. See LEDS on power-up on page 19.

DC/DC power supplyPrerequisites: The DC power cord is connected to the modem’s rear panel, and the input powercable is assembled and connected to the DC power source.

1. Connect the input cable connector to the power supply.2. Observe the LEDs for proper operation. See LEDS on power-up on page 19.

LEDS on power-up

As the modem powers up, observe the front panel LEDs to make sure the modem is workingproperly. When power is applied to the modem or after a modem reset, the LEDs light up in thefollowing order, indicating normal power-up:

1. All LEDs light up for ½ sec while the modem performs a self-test.2. The Power LED lights up and remains on, indicating the modem is powered up.3. The Power LED and System LED light up for about 5 to 10 sec while the modem loads and

prepares applications.4. If the modem LAN port is connected to a network device, the LAN LED lights up within 30

sec, indicating that LAN connectivity is detected.5. The Power LED blinks, indicating that the modem is not commissioned.

If the LEDs do not function as described, make sure you have the correct power supply. Referto Table 2: Power supply specifications for the HN9200 satellite modem on page 8.



Chapter

4Commissioning the satellite modem

Commissioning refers to a series of procedures to make the newly installedsatellite modem ready for network operation and register the modem with theservice provider’s network.

Topics:

• Satellite-based commissioning• Manual commissioning

Commissioning methods

Two methods are available for commissioning the HN9200 satellite modem:

• Satellite-based commissioning on page 22• Manual commissioning on page 50

Satellite-based commissioning is the preferred commissioning method. Use themanual commissioning method only if satellite-based commissioning is notavailable and if you are instructed to do so by the service provider.


Satellite-based commissioning

Satellite-based commissioning (SBC) is the preferred commissioning method. Using SBC, youuse a web-based interface on the satellite modem to:

• Obtain an IP address from the modem• Verify the Ethernet connection (ping test)• Upload the sbc.cfg file to the modem• Enter commissioning parameters• Point the antenna• Register the modem

The modem contains an SBC configuration file (sbc.cfg) that contains satellite information forSBC and the auto-commissioning server (ACS) used during commissioning. Occasionally, newsatellites are activated to support broadband service. As a result, you may be required to uploadan sbc.cfg file to the modem prior to installation or manually enter satellite parameters duringmodem installation.

If a new sbc.cfg file is available you are instructed to download the sbc.cfg file from aninstallation support web site. You must save the sbc.cfg file the installer laptop computer priorto commissioning so you can upload it to the modem.

If a new satellite is activated but a new sbc.cfg file is not available, the new satellite parametersare distributed to you in a technical update email or other communication. In this case you mustmanually enter the new satellite parameters.

Note: If the service provider has provided you with an sbc.cfg file, you must completethe procedures in Uploading the sbc.cfg file to the satellite modem on page 24 to uploadthe file to the modem.

If you need troubleshooting information concerning satellite-based commissioning, see thesatellite modem’s online Help. Access this information through the System Control CenterHelplink (Help → Frequently Asked Questions).

Obtaining an IP address from the satellite modem

1. Make sure the installer laptop is configured to support DHCP.2. Verify that the installer laptop is connected to the modem with an Ethernet cable.3. Open a command prompt or window on the installer laptop.4. Type ipconfig /release.5. Press Enter.6. Type ipconfig /renew.7. Press Enter.

Note: To view all IP configuration commands, open a command prompt window, typeipconfig /help, and press Enter.

If the modem does not assign IP address 192.168.0.2 to the installer laptop, restart the installerlaptop to obtain the IP address.


Commissioning the satellite modemChapter 4

Verifying the Ethernet connectionExecute a ping test to verify that the Ethernet connection between the satellite modem and theinstaller laptop is active:

1. Open a command prompt or window on the installer laptop.2. Type ping 192.168.0.1.3. Press Enter.

If the ping is successful, the ping results show that all sent packets were received.

Figure 9: Successful ping test

If the ping fails, the ping results show that packets were lost, and time-out messages mayalso appear.

Figure 10: Failed ping test

4. If the ping test fails, make sure:

• The laptop’s network interface card (NIC) is properly installed• The laptop is configured to support DHCP

5. If the NIC is installed properly and the laptop is configured to support DHCP, make sure allcable connections are secure (properly aligned—not cross threaded; finger tight with noplay).

6. If the connections are secure:a) Unplug the modem from the power source.b) Shut down and power off the computer.c) Plug the modem back in.d) Turn the computer back on.


Chapter 4Commissioning the satellite modem

Do not power cycle the satellite modem byunplugging the power cord from the modem’s rear panel. Doing so could result in staticelectricity discharge that could shock you and/or damage the modem.

7. Make sure an Ethernet router or switch is not connected to the satellite modem and to thecustomer’s computer.

8. Try the ping test again.9. If the ping test is unsuccessful, call Installer Support for assistance.

Uploading the sbc.cfg file to the satellite modemThe sbc.cfg file contains satellite information for SBC and the auto-commissioning server (ACS)to be used for the commissioning process. Once you have obtained the sbc.cfg file, save it onthe installer laptop computer making sure to note the location where the file is saved.

If you do not need to upload an sbc.cfg file, go to Entering the antenna location on page 27.

To upload the sbc.cfg file:

1. Open a browser on the installer laptop.2. Type http://192.168.0.1/fs/registration/setup.html in the address bar.3. Press Enter.

The Satellite Setup menu appears.



Figure 11: Satellite Setup menu

4. Click Config File Upload.

Note: Do not click Zip Code File Upload—this button is used to update the ZIP codetable in the modem.

Note: The following apply to the screen illustrations in this installation guide:

• Most screen illustrations show only the relevant part of the screen and do not includefeatures such as browser menus, toolbars, and window borders.

• The screen illustrations are examples. Values shown in these illustrations may notapply to the satellite modem you are installing. Do not use values shown to installor configure the modem unless the instructions say to do so.

• On some screens and in some messages you may see the word terminal or theabbreviation VSAT. Both refer to the HN9200 satellite modem.

• Screen and page are both used to refer to a set of information from your computeror satellite modem that is displayed on your computer monitor.

The Configuration File Upload screen appears.



Figure 12: Configuration File Upload screen

5. Click Browse on the Configuration File Upload screen.6. Navigate to the location on the installer laptop where you saved the sbc.cfg file.7. Select the sbc.cfg file and click Open.8. Click Upload, and wait for the upload to complete.9. Wait to see the message shown in Figure 13: Confirming the sbc.cfg file upload on page 26,

which indicates that the configuration has been transferred to the modem.

Figure 13: Confirming the sbc.cfg file upload

10. After the upload completes, click Close on the Configuration File Upload screen to returnto the Satellite Setup menu.

Entering commissioning parametersTo commission the satellite modem you enter parameters for the antenna location, satellite, andradio. In some circumstances you may have to enter the antenna location and/or satelliteparameters manually, as explained in the sections that follow.



Entering the antenna location

Begin commissioning by entering the antenna location:

1. Open a browser on the installer laptop.2. Type http://192.168.0.1/fs/registration/setup.html in the address bar.3. Press Enter.

The Satellite Setup menu appears.

Figure 14: Satellite Setup menu

4. Click Registration - Installer.5. If you are installing the satellite modem outside of the United States or Canada, go to Entering

the antenna location (manual entry) on page 28. Follow the steps there to manually enterthe antenna location.If you are installing the modem in the United States or Canada, continue to the next step.

6. On the Antenna Location screen, enter the ZIP code of the installation location, and clickNext.



Figure 15: Antenna Location screen

After you enter the ZIP code and click Next, the Verification of Antenna Location screenappears.

Figure 16: Verification of Antenna Location screen

7. Verify that the displayed information is correct and click Next.

Entering the antenna location (manual entry)

This is an alternatemethod for entering the antenna location. Use it only if you need to manuallyenter the antenna location. Use this method for modem installations outside the United Statesor Canada.



Skip this section if you have entered a ZIP code for the antenna location.

1. On the Antenna Location screen (Figure 15: Antenna Location screen on page 28), clickthe Enter Location Manually checkbox.

The Manual Entry of Antenna Location screen appears.

Figure 17: Manual Entry of Antenna Location screen

2. Enter the latitude and longitude for your location.Enter latitude and longitude in degrees, to the nearest tenth of a degree.

3. Be sure to select from the drop-down list boxes (Latitude: North or South, Longitude: Eastor West).

4. Click Next.

Note: There is no verification screen when you manually enter the antenna location.

Entering satellite parameters

1. On the Satellite Parameters screen, click the Satellite Transponders drop-down list.



Figure 18: Satellite Parameters screen

2. From the list, select the satellite transponder listed on the Installation Reference Sheet; thenclick Next.

Note: If your satellite transponder is not listed in the drop-down list, you must use themanual entry method. See Entering the antenna location (manual entry) on page 28.

Note: The list of satellite transponders may be updated at any time, so you may seedifferent transponders than those shown in Figure 18: Satellite Parameters screen onpage 30.

The Verification of Satellite Parameters screen appears.



Figure 19: Verifying the satellite parameters screen

3. Verify that the displayed information is correct and click Next.If the parameters are not correct for the installation, click Back to change the satellitetransponder selection.

4. If you plan to use an antenna pointing tool, select DAPT, OPI, or N/A (for none) from theAntenna Pointing Tool drop-down list.For Ka-band select DAPT; for Ku-band a DAPT or OPI may be used.

5. Click Next.

Entering satellite parameters (manual entry)

This is an alternate method for entering the satellite parameters. You must use this method ifthe satellite and transponder for your installation are not listed in the drop-down list in Figure18: Satellite Parameters screen on page 30 and you were not provided with an sbc.cfg file.

Skip this section if you selected a satellite and transponder on the Satellite Parameters screen.

The satellite parameters are provided to you in a technical update email or other communication.

To enter the parameters:

1. On the Satellite Parameters screen, select the Enter satellite parameters manually checkboxshown in Figure 18: Satellite Parameters screen on page 30.

2. Click Next.



Figure 20: Satellite Parameters screen

The Manual Entry of Satellite Parameters screen appears.

Figure 21: Manual Entry of Satellite Parameters screen

3. Enter or select the parameters.



4. If you plan to use an antenna pointing tool, select DAPT, OPI, or N/A (for none) from theAntenna Pointing Tool drop-down list.For Ka-band select DAPT; for Ku-band a DAPT or OPI may be used.

5. Click Next.

Note: There is no verification screen when you manually enter the satellite parameters.

Entering radio parameters

1. On the Receive LNB Selection screen, select the installed LNB from the Receive LNBdrop-down list (Figure 22: Receive LNB Selection screen—two variations on page 34).

The list of LNBs you see depends on the how the modem is configured, based on its sbc.cfgfile.

Select the LNB option that matches the part number or other identifier on the installed LNB.If you cannot find the LNB part number or identifier, refer to the LNB illustrations in LNBselection reference on page 107 for guidance. If you are not sure which LNB option to select,contact Installer Support.

Make sure you select the correct LNB. If you select the wrongLNB, the satellite modem will not work.



Figure 22: Receive LNB Selection screen—two variations

2. Click Next.The Verification of Receive LNB Parameters screen appears, showing information for theselected LNB.



Figure 23: Verification of Receive LNB Parameters screen

3. Verify that the displayed information is correct and click Next.The Transmit Radio Parameters screen appears.

Figure 24: Transmit Radio Parameters screen

4. On the Transmit Radio Parameters screen, use the checkbox to select the radio part numberif you know it—otherwise, select the transmit radio type (1 Watt or 2 Watt).The radio part number should be on the Installation Reference Sheet.

If you know the radio part number:



a) Click the Select transmit radio part number checkbox.b) Click the drop-down list and select the transmit radio part number.

Figure 25: Selecting the transmit radio by part number

5. Click Next.The Verification of Transmit Radio Parameters screen appears.

Note: The verification screen appears only if you selected the transmit radio by its partnumber.

Note: The list of transmit radio part numbers may be updated at any time, so you maysee different part numbers than those shown in Figure 25: Selecting the transmit radioby part number on page 36.



Figure 26: Verification of Transmit Radio Parameters screen

6. Verify that the displayed information is correct and click Next.The Receive Antenna Pointing screen opens.

Receive antenna pointing – Ka-bandNote: This section applies to Ka-band installations only. For Ku-band, skip this section;go to Receive antenna pointing – Ku-band on page 41.

To receive-point the antenna, you go the antenna location and point the antenna at its assignedsatellite using a squinter and DAPT (both are pointing tools) and then validate pointing on theinstaller laptop as explained in this section.

The squinter blocks half the feed horn so you can measure Es/No at two azimuth positions andat two elevation positions. When the antenna is pointed correctly, the two azimuth Es/No valuesmatch, and the two elevation Es/No values match.

The DAPT displays SQF and Es/No values in real time and guides you through the pointingvalidation process. The DAPT values are replicated on the DAPT Antenna Pointing Statuswindow (Figure 28: DAPT Antenna Pointing Status window on page 38), also in real time.

To receive-point the antenna, use the screens illustrated in this section, and you must also followthe procedure for squinter pointing that is documented in the Ka-Band Antenna Pointing Guidefor Bent-Pipe Satellite Networks (1038764-0001).

To receive-point the antenna:

1. On the Receive Antenna Pointing screen, clickDisplay Signal Strength (Figure 27: ReceiveAntenna Pointing screen on page 38) to open the DAPT Antenna Pointing Status window.



Figure 27: Receive Antenna Pointing screen

Keep the Receive Antenna Pointing screen open until antenna pointing is complete.

The Validate KA Antenna Pointing checkbox is checked by default. If you uncheck it (notrecommended), pointing will not be validated.

If the radio assembly is Ka-band and the text next to this checkbox reads Perform ACP, youprobably selected the wrong LNB. In this case go back to the Receive LNB Selection screenand select the correct LNB.

Figure 28: DAPT Antenna Pointing Status window



Note: The DAPT Antenna Pointing Status window displays the DAPT test values aseach pointing test is completed. If you click Close before antenna pointing is done, thevalues will be lost. Then you would have to click Display Signal Strength again onthe Receive Antenna Pointing screen to reopen the DAPT Antenna Pointing Statuswindow and begin pointing again.

2. Take the DAPT, squinter, and jumper cable to the antenna location.Refer to the pointing guide for other equipment you may need.

3. Point the antenna as explained in Ka-Band Antenna Pointing Guide for Bent-Pipe SatelliteNetworks (1038764-0001).Important: Squinter pointing is a multi-step process. Read and follow the pointing guidecarefully. Make pointing adjustments to the antenna as instructed in the antenna installationguide.

To complete squinter pointing, you must obtain a Pass value for:

• Center validation• Azimuth validation• Elevation validation

For each validation test you can see the Es/No values and Pass/Fail result on the DAPTAntenna Pointing Status window.

4. Perform the pointing validation steps described in the Ka-Band Antenna Pointing Guidefor Bent-Pipe Satellite Networks (1038764-0001).

Pointing is validated when all four validation fields show Pass, as shown in Figure 30: KAAntenna Pointing Validation screen – final validation passed on page 40.

Validation is also indicated in the DAPT Antenna Pointing Status window, as shown inFigure 29: DAPT Antenna Pointing Status window – final validation passed on page 39.

Figure 29: DAPT Antenna Pointing Status window – final validation passed

When antenna pointing (including validation) is complete, the DAPT displays a PointingDone message, and the DAPT status window shows Current State: Pointing Done.



5. When pointing is complete, click Close.6. Click Next on the Receive Antenna Pointing screen.

The KA Antenna Pointing Validation screen opens, showing a summary of the squinterpointing results.

Figure 30: KA Antenna Pointing Validation screen – final validation passed

Note: If you open the pointing validation screen before antenna pointing is complete,a message app

Documents

HN9200 Satellite Modem Installation Guide · 1038622-0001 Revision B March 2, 2011 HN9200 Satellite Modem Installation Guide