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11
HKBN HOMEGUARD USER GUIDE
1
2
Table of Contents
• Starting HomeGuard App
• Dashboard Page
• Timeline Page
• Devices Page
• Family Page
• Network Page
• Help Page
• Settings Page
33
STARTING HOMEGUARD APP
4
Preparation
• Step-1: Download App
• Step-2: Your mobile device need to be connected to Wi-Fi network
• Step-3: Enabling HKBN HomeGuard App
5
Pairing App with Home Gateway
• Scan the QR Code on the button of your home gateway
6
If you can not scan the QR code
1. To copy your gateway code, press the “Gateway Code” button on HKBN Wi-Fi Concierge app
2. Open HKBN HomeGuard app
3. Press “Type the Gateway code”
4. Paste the copied gateway code
5. Click “Next” to pair your home
gateway
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DASHBOARD PAGE
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Dashboard
• Dashboard is the first page when open HKBN HomeGuard App
GREEN color: service is running well, and the number shows online protected devicesORANGE color: vulnerability detected that need to take actionsRED color: gateway offlineGRAY color: no Internet connection for the device with App installed
Service Status
Event Summary
Numbers of blocked network attacksNumbers of blocked web threatsNumbers of blocked remote connectionsNumbers of total protected devices (including online & offline devices)
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Dashboard (cont.)
• Dashboard is the first page when open HKBN HomeGuard App
Numbers of blocked inappropriate websitesNumbers of detected inappropriate App usagesNumbers of times reach Internet limit
Family Event
Family MemberMember profile with online/offline status
Top Attacked DevicesIndication of Top-3 devices been attacked
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Dashboard (cont.)
• Dashboard is the first page when open HKBN HomeGuard App
Network Usage
Network bandwidth usage diagram on the last 7 days . Click to show more as below
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Menu
• Click the menu icon to list all sub-pages
Dashboard: go to dashboard pageTimeline: go to event history pageDevices: go to device list and setting pageFamily: go to member profile and setting pageNetwork: go to network usage pageHelp: go to help and support pageSettings: go to function setting page
1212
TIMELINE PAGE
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Timeline
• Timeline is the bulletin board for user to check historical events
Inappropriate App used: whom, type of app, and which one.Click to see the details
Network attack blocked: whom, number of eventClick to see the details
New device join notice: whomClick to see the details
1414
DEVICES PAGE
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Devices
• List of devices connected to you home network. Select to view All or Online devices
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Devices > Settings
• Click the device icon to check the details of device settings and report
Device information
Device networking information
Device internet access able/disable
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Devices > Report
• Click the device icon to check the details of device settings and report
Numbers of event for the specified device. Click to see details.
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FAMILY PAGE
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Family
• Create the profile for members of the family
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Family > Report and Device
• Report and Device sub-page of User Profile
Timeline of all devices belong to this user All devices belong to this user
Add/Remove devices from user profile
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Family > Settings
Setting of functions:- website filtering- inappropriate App used- limit time used- device connected notice
Edit user profile’s name
Delete user profile
22
Family > Settings > Filtering
Get Notifications (remember to allow HomeGuard to send notification)Block the visited website
Action when event triggered
Category definition as right side picture
Set Exceptions to let user configure the websitebe Allowed or Denied manually
Category to be managed
Adopt Google SafeSearch and YouTube Restrictedmode to filter out inappropriate content.
Click “Learn more” to check details.
Content protection
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Family > Settings > Inappropriate App Used
Get Notifications (remember to allow HomeGuard to send notification)
Action when event triggered
Category definition as right side picture
Category to be managed
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Family > Settings > Time Limits
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Family > Settings > Connected at Home
Get Notifications (remember to allow HomeGuard to send notification)
Action when event triggered
Device that will trigger Connected at Home notification
Device to be managed
2626
NETWORK PAGE
27
Network
• Chart to show the last 7 days and 30 days network bandwidth usage, and breakdown to device level
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HELP PAGE
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Help
HKBN support number
Top-5 Q&A that people looking for
Support information
Self-Help information
3030
SETTINGS PAGE
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Settings
• Security function, Event notification and About page
Security protection setting for network, remote access and web
Notification setting for all functions
App information
Troubleshooting usage
App pairing management
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Settings > Network and Security
• Network protection to prevent external attacks and malicious network behavior
Setting for On/Off Network Protection function
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Settings > Remote Access Protection
• Prevent the remote access connection to devices
Setting for On/Off Remote Access Protection function
Approve to use list, or allow it from notification as right side picture
34
Settings > Web Threat Protection
• Prevent to access dangerous websites and files
Setting for On/Off Web Threat Protection function
Approve to visit website list
35
Settings > Notifications
• Set notification for different functions
Different levels of Network Attack notification
Setting for On/Off Product survey function
36
Settings > About
• App information and privacy policy announcement
37
Settings > Administration
• App pairing management
Unpair App with the gateway device
Gateway Code information of the gateway device