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Highway MaintenancePlan
Date 19 October 2016Version 17Status FinalPrepared by Brian Buckley, Strategic Highways ManagerApproved by Technical Services Management Team
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Contents
1. Introduction .........................................................................................32. Legal Responsibility and Duties ........................................................32.1 Adopted Highway ................................................................................32.2 Private Streets .....................................................................................43. Objectives ............................................................................................44. Inventory ..............................................................................................55. Network Hierarchy ..............................................................................55.5 Carriageways .......................................................................................65.6 Footways..............................................................................................65.7 Cycle Routes .......................................................................................75.8 Public Rights of Way...........................................................................76. Inspections ..........................................................................................86.3 Safety Inspections - Carriageways, Footways and Cycle Routes...86.5 Service Inspections - Street Lighting and Illuminated Signs ..........96.6 Service Inspections - Highway Trees ..............................................106.7 Service Inspections – Traffic Signals ..............................................106.8 Service Inspections - New Developments.......................................116.9 Service Inspections - NRSWA..........................................................117. Reports from the Public....................................................................128. Condition Surveys ............................................................................129. Reactive Maintenance.......................................................................139.2 Carriageways, Footways and Cycle Routes ...................................139.3 Public Rights of Way.........................................................................149.4 Street Lighting and Illuminated Signs .............................................159.5 Traffic Signals ...................................................................................169.6 NRSWA...............................................................................................1610. Routine Maintenance ........................................................................1611. Programmed Maintenance ...............................................................18Appendix 1....................................................................................................21Statutory Undertaker Contact Details ........................................................21
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1. Introduction
1.1 This Highway Maintenance Plan (HMP) sets out the Council’sinspection, condition survey, reactive and routine maintenance servicelevels in accordance with the following national codes of practice (the“Codes”):
Well Maintained Highways - Code of Practice for HighwayMaintenance Management;
Well-lit Highways - Code of Practice for Highway LightingManagement;
Management of Highway Structures - A Code of Practice; and Management of Electronic Traffic Equipment – A Code of Practice.
1.2 The main types of highway maintenance are as follows:
Type of Maintenance DescriptionReactive Responding to inspections, complaints or
emergenciesRoutine Regular consistent schedule, generally for
patching, cleaning, grass cutting and landscapemaintenance
Programmed Flexibly planned schemes primarily of resurfacing,reconditioning or reconstruction
1.3 The Council’s Transport Asset Management Plan (TAMP) sets out thelong term plan for managing the highway asset by applyingprogrammed maintenance to maintain the structural integrity of theasset. The TAMP is available at the following link:
http://www.durham.gov.uk/article/2378/Road-maintenance
1.4 The HMP and TAMP are aligned to ensure that they complement eachother. Programmed maintenance is prioritised based on assetmanagement principles subject to available budgets.
2. Legal Responsibility and Duties
2.1 Adopted Highway
2.1.1 The adopted highway is the Council’s most valuable asset. As theLocal Highway Authority, the Council is responsible for ensuring thehighway network is managed and maintained for the safe andconvenient movement of people and goods.
2.1.2 The Highways Act 1980 sets out the duties of the Local HighwayAuthority in respect of highways maintenance. In particular, Section 41imposes a duty to maintain the adopted highway at public expense.The Highways Act does not specify the level of maintenance althoughthe Codes offer guidance in line with national best practice.
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2.2 Private Streets
2.2.1 Private streets are the responsibility of the land owner and they areresponsible for very limited reactive maintenance.
2.2.2 Private streets can be adopted by the Council but only if the highway ismade up by the land owners at their own cost to adoptable standards.
2.2.3 If you would like to enquire about making up a private street toadoptable standards please contact our Customer Services teamwhose contact details are provided at Section 7 of this document.
3. Objectives
3.1 The purpose of highway maintenance is to maintain the highwaynetwork for the safe and convenient movement of people and goods.
3.2 The primary objectives being to deliver a safe, serviceable andsustainable network as follows:
Primary Objectives Secondary Objectives Performance MeasureSafety Complying with statutory
obligationsPublic liability claimsrepudiation rate
Meeting user's needsfor safety
Completion of HighwaySafety InspectionsResponse to Category 1and 2 safety defectsversus target
Serviceability Ensuring availability NHT Public SatisfactionSurvey
Achieving integrity Condition surveysMaintaining reliability NHT Public Satisfaction
SurveyEnhancing condition Programmed
maintenanceSustainability Minimising whole life
costsLifecycle plans
Maximising value to thecommunity
Not quantifiable
Minimisingenvironmental impact
Maintaining accreditationand compliance with ISO14001 EnvironmentalManagement
3.3 The TAMP Annual Update Report measures performance against theobjectives above.
3.4 The foundations of the Council’s HMP and TAMP are:
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Inventory; Network hierarchy; Inspections; Reports from the public; Condition surveys; Reactive maintenance; Routine maintenance; and Programmed maintenance.
3.5 These are explained further in the sections below.
4. Inventory
4.1 The inventory is a database containing details of the individual assetsthat make up the highway network.
4.2 It is vital to know what assets exist and where so they can beinspected, surveyed and maintained to appropriate service levels.
4.3 The inventory at 31st March 2016 is summarised as follows:
Asset Unit Adopted Unadopted TotalCarriageways- A Km 415 0 415- B Km 406 0 406- C Km 697 0 697- Unclassified Km 2,262 42 2,304- Total Km 3,780 42 3,822Footways Km 3,828 202 4,030Gullies Number 112,438 1,371 111,424Structures Number 969 479 1,448Street lighting Number 83,144 0 83,144Illuminated signs Number 5,531 0 5,531Non-illuminated signs Number 68,497 808 68,497Traffic signals Number 65 0 65Pedestrian crossings Number 73 0 73
5. Network Hierarchy
5.1 The network hierarchy reflects the needs, priorities and actual use ofeach road in the network.
5.2 The highway network can be viewed on the Council’s GeographicInformation System (GIS) using the following link:
http://www.durham.gov.uk/adoptedhighways
5.3 The public rights of way network can be viewed using the following link:
http://www.durham.gov.uk/definitivemap
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5.4 The network hierarchy in County Durham is defined in accordance withthe Codes as follows:
5.5 Carriageways
Network Hierarchy - CarriagewaysCategory Description Detailed Description1 Motorway Routes for fast moving long distance traffic. Fully
grade separated and restriction on use. (WithinCounty Durham all motorways and trunk roads aremaintained by the Highways Agency).
2 StrategicRoute
Routes for fast moving long distance traffic withlittle frontage access or pedestrian traffic. Speedlimits are usually in excess of 40mph and thereare few junctions. Pedestrian crossings are eithersegregated or controlled and parked cars aregenerally prohibited.
3a MainDistributor
Routes between strategic routes and linking urbancentres to the strategic network with limitedfrontage access. In urban areas speed limits areusually 40mph or less, parking is restricted atpeak times and there are positive measures forpedestrian safety.
3b SecondaryDistributor
In rural areas these roads link the larger villagesand heavy goods vehicle (HGV) generators to thestrategic and main distributor network. In built upareas these roads have 30 mph speed limits andhigh levels of pedestrian activity with somecrossing facilities including zebra crossings. On-street parking is generally unrestricted except forsafety reasons.
4a Link Road In rural areas these roads link the smaller villagesto the distributor roads. They are of varying widthand not always capable of carrying two-way traffic.In urban areas they are residential or industrialinter-connecting roads with 30 mph speed limits,random pedestrian movements and uncontrolledparking.
4b LocalAccessRoad
In rural areas these roads serve small settlementsand provide access to individual properties andland. They are often only single lane width andunsuitable for HGVs. In urban areas they are oftenresidential loop roads or cul-de-sacs.
5.6 Footways
Network Hierarchy – FootwaysCategory Description Detailed Description1a Prestige
WalkingVery busy areas of towns and cities with highpublic space and streetscene contribution
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Zone1b Primary
WalkingRoutes
Busy urban shopping and business areas andmain pedestrian routes
2 SecondaryWalkingRoutes
Medium usage routes through local areas feedinginto primary routes and local shopping centres,etc
3 LinkFootways
Linking local access footways through urbanareas and busy rural footways
4 Local AccessFootways
Footways associated with low usage, short estateroads to the main routes and cul-de-sacs
5.7 Cycle Routes
Network Hierarchy – Cycle RoutesCategory Description Detailed DescriptionA Cycle Lane Cycle lane, forming part of the carriageway,
commonly adjacent to the nearside kerb. Cyclegaps at road closure points (no entries allowingcycle access).
B Cycle Track Cycle track, a highway route for cyclists notcontiguous with the public footway or carriageway.Shared cycle/pedestrian paths, either segregatedby a white line or other physical segregation, or un-segregated.
C Cycle Trail Cycle trails and leisure routes through openspaces. These are not necessarily theresponsibility of the Local Highway Authority butmay be maintained by the Authority under otherpowers or duties.
5.8 Public Rights of Way
Network Hierarchy – Public Rights of WayCategory Description Detailed DescriptionFootpath Pedestrians
onlyA highway over which the right of way is on footonly
Bridleway Pedestrians,equestriansand cyclists
A highway over which the right of way is on footand riding on or accompanied by a beast ofburden, and may also be used by cyclists
BywayOpen toAll Traffic
All traffic A carriageway over which there is a right of wayfor vehicular traffic, but used mainly for the samepurposes as footpaths and bridleways
RestrictedByway
All trafficexcludingmechanically-propelledvehicles
A carriageway over which the right of way is onfoot, on horseback or leading a horse, and in oron vehicles other than mechanically propelledvehicles
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6. Inspections
6.1 Inspections together with reports from the public determine reactivemaintenance and some aspects of routine maintenance.
6.2 Inspections can be categorised as follows:
Inspection Type DescriptionSafety inspection Safety inspections are designed to identify all defects
that are likely to create danger or seriousinconvenience to users of the network or the widercommunity
Service inspection Service inspections are detailed inspections tailored tothe requirements of particular highway assets toensure that they meet requirements for serviceability
6.3 Safety Inspections - Carriageways, Footways and Cycle Routes
6.3.1 All safety inspections are carried out by Highway Inspectors inaccordance with the Council’s Highway Safety Inspection Manual asfollows:
Asset Network HierarchyCategory
Safety InspectionFrequency Method
Carriageway 2 1 month Driven3a 1 month Driven3b 1 month Driven4a 3 months Driven4b 1 year Driven
Footway 1a 2 weekly Walked1 1 month Walked2 3 months Walked3 6 months Walked4 1 year Walked (urban) /
Driven (rural)Cycle Route A – Cycle Lane As for appropriate
carriagewaycategory
Driven /cycled
B – Cycle Track /shared with footway
As for appropriatefootway category
Cycled / Walked
B – Not contiguouswith footway orcarriageway
6 months Cycled / Walked
C – Cycle trail aspart of the PublicRights of Waynetwork
In response tocomplaints only
Cycled / Walked
C – Cycle trail aspart of the Railway
Weekly – duringpeak summer
Driven / Cycled
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Path Network months,Fortnightly –outside of peakperiods
6.4 Items that are considered during a routine safety inspection include(but are not necessarily limited to):
Debris, spillage or contamination on running surfaces or hardshoulder;
Displaced road studs lying in the running surface; Overhead wires damaged or unstable; Damaged and exposed electrical wiring; Embankments and cuttings apparently unstable; Trees with loose branches or apparently unstable; Signs, signals or street lighting damaged, defective, missing,
unstable, dirty or obscured; Road marking and studs missing, misleading or badly worn; Sight-lines obscured by trees, unauthorised signs and other
obstructions; Safety fencing, parapet fencing, handrail, and other barriers missing
or defective; Abrupt level difference in the running surface; Potholes, cracks or gaps in the running surface; Crowning, depression and rutting in the running surface; Kerbing, edging or channel defects; Rocking or otherwise unstable footpath or cycleway surfaces; Apparently slippery running surface; Edge deterioration of the running surface; Ironwork (gully lids, manholes, etc) broken or missing; Gullies, drains or grips blocked or defective; Standing water, water discharging onto or overflowing across the
running surface; Severe overgrowth of grass or weeds on footways; Visual bus shelter defects; and Visual roadside defects.
6.5 Service Inspections - Street Lighting and Illuminated Signs
6.5.1 Street lights and illuminated signs undergo service inspections asfollows:
Inspection Type FrequencyElectrical testing and cleaning Every 6 yearsVisual structural inspectionand clean
Every 6 years and during reactivemaintenance
Structural testing As required based on TR22 risk assessmentfor columns 8 metres and above
Night time patrols to detectoutages
Non-residential areas - 3 times per annum
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Resident areas - annually
6.5.2 A risk assessment, based on column age, material, previoustreatments, environmental location, traffic density and consequence offailure, is undertaken in accordance with the Institution of LightingProfessionals (ILP) Technical Report TR22.
6.5.3 Columns with heights of 8 metres and above which are assessed ashigh risk are subject to structural testing. Columns that are found to bestructurally unsound are then replaced as appropriate.
6.5.4 In addition, approximately 15% of the street lights are remotelymonitored using a central management system which enables faults tobe identified.
6.6 Service Inspections - Highway Trees
6.6.1 Highway trees include trees within the highway boundary and trees thatare outside of the highway boundary but deemed to be within fallingdistance of the highway.
6.6.2 The carriageway network (excluding urban carriageways in Category4a and 4b) has been risk assessed based on the age of trees known tobe present. Highway trees within Category 4a and 4b urbancarriageways are deemed to be very low risk so do not form part of theservice inspection regime.
6.6.3 Service inspections are then undertaken based on the followingfrequencies:
Risk Category Inspection FrequencyHigh 3 yearsMedium 5 yearsLow 10 years
6.6.4 This service inspection regime was introduced in 2013 therefore it willtake 10 years for all highway trees within the inspection regime to beinspected.
6.7 Service Inspections – Traffic Signals
6.7.1 Traffic signals are subjected to the following service inspections:
Inspection Type FrequencyDetailed visual inspection MonthlyService AnnuallyElectrical testing 6 yearly
6.7.2 In addition, traffic signals are remotely monitored which enables faultsto be identified.
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6.8 Service Inspections - New Developments
6.8.1 Developers may request for the highway within a new development tobe adopted and then maintained by the Council under Section 38 of theHighways Act 1980.
6.8.2 Developers may request for the existing highway network to bemodified to facilitate a new development under Section 278 of theHighways Act 1980.
6.8.3 The Council requires that new developments and modifications aredesigned and constructed in accordance with the Council’s HighwaysDesign Guide for Residential Development and inspected at variousstages before being formally adopted.
6.8.4 The Highway Design Guide for Residential Development can be foundat the following link:
http://www.durham.gov.uk/article/3557/Planning-advice-and-guidance
6.9 Service Inspections - NRSWA
6.9.1 Statutory undertakers are utility companies with apparatus in or belowthe highway. Statutory undertakers have legal rights under the NewRoads and Street Works Act 1991 (NRSWA) to undertake works on thehighway to install, inspect, maintain, repair or replace apparatus.
6.9.2 Following any works statutory undertakers are required to reinstate thehighway to an appropriate standard and provide a guarantee on thequality of the works ranging from 2 to 3 years.
6.9.3 The statutory undertakers within County Durham are:
Northern Powergrid; Northern Gas Networks; BT Openreach; Northumbrian Water; and Virgin Media.
6.9.4 Statutory undertaker contact details are provided in Appendix 1.
6.9.5 The Council has the power to inspect the reinstatement of the highwayto ensure that it is done to the appropriate standard.
6.9.6 The inspections are undertaken on a sample basis as follows:
Stage SampleDuring the works 10%Within six months after permanent reinstatement 10%
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During the three months before the end of the guarantee period 10%
6.9.7 Any defects identified from the inspection are reported to the relevantstatutory undertaker for rectification.
7. Reports from the Public
7.1 The Council relies on reports from the public to detect highway defectsin between scheduled safety and services inspections and theseshould be reported to our Customer Services team.
7.2 All emergencies (which are defined as any defect deemed to be animmediate danger to public safety) must be reported by telephonenumber 03000 261000 which is staffed 24 hours every day of the yearto ensure that they are treated as a priority.
7.3 Other issues may be reported by:
Website: http://www.durham.gov.uk/reportit Email: [email protected] Telephone number: 03000 261000
7.4 Please note that website and email service requests are only monitoredduring normal working hours.
7.5 All reports will be assessed by our Customer Services team and thendirected to the appropriate team for action.
8. Condition Surveys
8.1 Condition surveys are primarily intended to identify deficiencies in thehighway fabric which, if untreated, are likely to adversely affect its longterm performance and serviceability.
8.2 Condition surveys help determine programmed maintenance subject tothe TAMP and available budgets.
8.3 The types of survey undertaken and frequencies are as follows:
Asset Survey FrequencyA - Roads Surface Condition
Assessment for theNational Network ofRoads (SCANNER)
100% surveyed in onedirection only annually
B - Roads 100% surveyed in onedirection only annually
C – Roads 100% surveyed in onedirection only annually
Unclassified Roads(Cat 3a, 3b, 4a busroutes only)
One direction surveyedannually
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Unclassified Roads Coarse Visual Inspection(CVI)
Minimum 25% annually
Footway Hierarchy 1,1a, 2, 3, 4
Footway Network Survey(FNS)
Minimum 25% annually
Carriageway Hierarchy2 & 3a
Skid Resistance – usingSideway-forceCoefficient RoutineInvestigation Machine(SCRIM)
Annually
Carriageway Hierarchy3b, 4a and 4b
Not routinely undertaken
All locations Vehicle RestraintSystems
On a 2 year cycle if morethan 10 years old or a 5year cycle if less than 10years old
All highway structureswith a span > 1.5m
Structures – GeneralInspections
Every 2 years
All principal roadnetwork and othersignificant structures
Structures – PrincipalInspections
Every 6 years (frequencycan be reduced to 12years by riskassessment)
Any structure identifiedthrough the generalinspection or fromreports
Structures – SpecialInspections
As required
All structures on riverssubject to fastchanging environmentor deep water
Underwater Inspections Every 2 years orfollowing severe floodconditions
9. Reactive Maintenance
9.1 Reactive maintenance is focused on rectifying safety related defects:
Sign and make safe for safety purposes; Provide initial temporary repair for safety purposes; and Provide permanent repair for safety purposes.
9.2 Carriageways, Footways and Cycle Routes
9.2.1 Defects that are identified during safety inspections or following reportsfrom the public are prioritised for rectification into defect categoriesbased on risk where reasonably practicable as follows:
DefectCategory
Definition Service Level
Category 1 Defects that require promptattention because theyrepresent an immediate or
Where possible defectscorrected or made safe at thetime of the safety inspection
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imminent hazard or becausethere is a risk of short-termstructural deterioration
Where not possible to corrector make safe defects at thetime of the safety inspectionthen a permanent ortemporary repair is carried outwithin 24 hoursWhere defects are made safe,using temporary signing orrepair, appropriate interiminspections are carried out toensure that the integrity of thetemporary repair ismaintained until a permanentrepair can be carried out. Thepermanent repair is to becarried out within 28 days.
Category 2.1- HighPriority
Defects deemed not torepresent an immediate orimminent hazard or risk ofshort term structuraldeterioration. Such defectsmay have safety implications,although of a far lessersignificance than Category 1defects, but are more likely tohave serviceability orsustainability implications.
These defects are notrequired to be urgentlyrectified, and those for whichrepairs are required shall beadded to a future routinemaintenance schedule.
Routine maintenance within14 days
Category 2.2- MediumPriority
Routine maintenance within 3months
Category 2.3- Low Priority
Routine maintenance within12 months
9.3 Public Rights of Way
Defect Category Definition Service LevelUrgent Involving immediate and
potentially serious dangerInspect and take necessaryaction with 48 hours
High Involving a less immediateor serious potential safetyrisk
Inspect and take necessaryaction with 1 week
Non Urgent – onNational Trails orRegional Route
Defect is no dangerousand is unlikely to be ahazard to the health andsafety of users
Inspect and take necessaryaction with 2 weeks
Non Urgent – onpromoted routes
Defect is not dangerousand is unlikely to be ahazard to the health and
Inspect and take necessaryaction with 1 month
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safety of users
Non Urgent –other paths
Defect is not dangerousand is unlikely to be ahazard to the health andsafety of users
Inspect and take necessaryaction with 1 year
9.4 Street Lighting and Illuminated Signs
9.4.1 Defects that are identified during inspections, via remote monitoring orfollowing reports from the public, are prioritised for rectification intodefect categories based on risk.
9.4.2 Street lighting and illuminated signs rely on electrical supplies from theDistribution Network Operator (DNO) or an Independent DistributionNetwork Operator (IDNO). The local DNO is Northern Powergrid (NPG)whose contact details are provided in Appendix 1.
9.4.3 Defects may occur with these electrical supplies and the service levelsare outside of the control of the Council as they are statutoryperformance targets determined by the electricity industry regulator,OFGEM (Office of Gas and Electricity Markets) as part of their licenceconditions which can be found at the following link:
https://www.ofgem.gov.uk/publications-and-updates/standard-licence-condition-15a-guidance-document
9.4.4 Defects within the control of the Council are rectified within thefollowing response times where reasonably practicable:
Defect Category – Council Asset Service LevelEmergency Make safe within 2 hoursRepairs 10 working days
9.4.5 An emergency is defined as an immediate danger to public safety.Relevant examples include exposed electrical cables or knock downsas a result of a road traffic accident.
9.4.6 Defects within the control of the DNO/IDNO are rectified by them withinthe following response times where reasonably practicable:
Defect Category – DNO/IDNO Asset Service LevelEmergency Attend site to make safe within 2
hoursHigh Priority Fault Repair - TrafficLight Controlled
2 calendar days
High Priority Fault Repair – NonTraffic Light Controlled
10 working days
Multiple Unit Fault Repair 20 working daysSingle Unit Fault Repair 25 working days
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9.5 Traffic Signals
9.5.1 Defects that are identified during inspections, via remote monitoring orfollowing reports from the public, are prioritised for rectification basedon risk within the following response times where reasonablypracticable:
Defect Category Definition Service LevelUrgent (including alllamp failures)
Those defects which arelikely to be an immediatedanger to the publicand/or cause excessivedisruption to traffic
Within 2 hours
Others All other defects Within 120 normal workinghours
9.6 NRSWA
9.6.1 Defects identified during inspections are reported to the relevantstatutory undertaker for rectification within the following response timeswhere reasonably practicable:
Defect Category Definition Service LevelDangerous Those defects which are
likely to be an immediatedanger to the public
Within 2 hours
Urgent Those defects likely to bea hazard to the publicwithout being animmediate danger
Within 4 hours
Others All other defects Response time is subjectto agreement between thestatutory undertaker andthe Council
9.6.2 Should the statutory undertaker fail to meet the response time for adangerous defect then the Council has the power to undertake theworks and then recharge the costs.
10. Routine Maintenance
10.1 Routine maintenance is concerned with providing works to a regularand consistent schedule aimed at maintaining the day-to-dayserviceability of the network:
Asset Service LevelsRegime Frequency
Carriageways,Footways and Cycle
Patching and MinorRepairs
As per local HighwayInspector works
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Routes programme
Rectification of Category2 defects as identifiedduring safetyinspections or reportsfrom the public
As per reactivemaintenance
Repair of minor defectsidentified during safetyinspections or reportsfrom the public
As per local HighwayInspector worksprogramme
Public Rights of Way Minor Repairs As requiredVegetation Clearance(Cutting / Clearing)
As per annualprogramme
Vegetation Clearance(Spraying)
As per annualprogramme
Drainage - Road Gullies Cleansing - All gulliesare risk assessed basedon known problemareas, reports, visualinspections andpotential for flooding tocreate a hazard to thepublic in order todetermine the cleansingfrequency
Very high risk - 3monthly
(28 Units)High risk - 6 monthly
(3,092 Units)Medium risk - 12monthly
(62,041 Units)Low Risk – 24 monthly
(47,277 Units)Repairs As required
Drainage - Manholesand catch-pits
Cleansing As required
Repairs As requiredDrainage - Pipes andCulverts
Cleansing As requiredRepairs As required
Drainage - Grips andDitches
Cleansing As required
Repairs As required
Embankments andCuttings
Stability Reactive maintenanceresponding toinspections or as part oflarger programmedworks
Kerbs Replacement Reactive maintenance,responding toinspections and reportsor as part of larger
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programmed worksHighway Verges - GrassCutting
Rural Area – 1.2m wideswathe (greater atvisibility splays andbends)
Generally twice per yearalthough visibility splaysmay be cut up to fivetimes per year
Urban Areas Five times per yearHighway Verges -Roadside Trees
All Areas – Trimming As identified duringinspections or fromreports
Highway Verges –Grass Clearance
Cut back and clearspread from footpathsurfaces
As identified duringinspections or fromreports
Carriageway andFootway Weeds
Treatment with weedkiller
Twice per year
Fences and Barriers Repair and tensioning Reactive maintenanceor as part of largerprogrammed works
Road Markings Rectification of non-dangerous defects
Collated and batchorders placed forrecovery
Road Studs Rectification of non-dangerous defects
Collated and ordersplaced for repair orreplacement
Traffic Signs andBollards
Rectification of non-dangerous defects
Collated and ordersplaced for repair orreplacement
Fencing and Walls Repair As requiredStructures Graffiti removal,
drainage clearance,debris/vegetationremoval
As required
Traffic Signals Cleaning & bulk lampchange (non LED lampsonly)
6 monthly
Street Furniture – SaltBins, Waste Bins, etc
Cleaning andRepair/Replacement
Currently reactivemaintenance or as partof larger programmedmaintenance works
11. Programmed Maintenance
11.1 Programmed maintenance involves planned schemes primarily ofresurfacing, reconditioning or reconstruction.
11.2 There is an annual programme which is selected based on assetmanagement principles within approved budgets in accordance withthe TAMP. Examples of programmed maintenance schemes include:
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Highway Asset Treatment Type DescriptionCarriageways,Footways andCycle Routes
Reconstruction Fully restores the condition of thehighway that is showing serioussigns of structural failure
Partial Reconstruction To halt the deterioration of acarriageway that is showingsigns of structural failure
Resurfacing Halts the deterioration ofhighways that are starting toshow the signs of structuralfailure before they get to thestage requiring reconstruction
Surface Treatment Halts the deterioration ofhighways showing the signs ofsurface failure only
Flag Replacement Replacement of flagged footwaysurfaces, usually with abituminous surface, where theflags are showing signs ofdisplacement
Street Lightingand TrafficSignals
Replacement Where the asset is life expired
Structures Structures –Refurbishing,Repainting, Re-waterproofing andResurfacing
Restoration of an existingstructural asset withoutincreasing the assets designedcarrying capacity
Structures - Creationor Upgrading
Works that either create astructure that previously didn’texist or upgrade an existingasset beyond its existing designcapacity
HighwayDrainage
Repair / Replacement Works to correct highwaydrainage problems that cannotbe carried out as either routineworks or as part of otherprogrammed works
Earthworks Stabilisation Works to stabilise areas ofembankments or cuttings thathave been identified aspotentially failing in order toprevent a full failure resulting inthe need for large scale reactiveworks
Fences andBarriers
Replacement Fully restores the condition of ahighway fence or barrier that isshowing signs of deteriorationand no longer meets currentspecifications
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Road Markingsand Studs
Enhancement Works to improve road markingsor studs in specific locationsidentified following detailedanalysis of accident statistics
Street Furniture Replacement Fully restores the condition of theitem. (Normally carried out aseither reactive maintenance or,where appropriate, as part of acarriageway/footwayprogrammed maintenancescheme).
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Appendix 1
Statutory Undertaker Contact Details
StatutoryUndertaker Website
General ContactNumber(Non-EmergencyContact Details)
General Email Address(Non-Emergency Only)
Emergency Contact Details
During Works All Other Times
NorthernPowergrid www.northernpowergrid.com 0845 070 7172 [email protected]
Use contact numberon the site informationboard or01642 258 082
0800 66 88 77
Northern GasNetworks www.northerngasnetworks.co.uk 0845 634 0508 [email protected]
Use contact numberon the site informationboard or0800 111 999
0800 111 999
BTOpenreach www.openreach.co.uk 0800 800 154 Not Available (Online reporting
form available on website)
Use contact numberon the site informationboard or01425 615 791
0800 023 2023
NorthumbrianWater www.nwl.co.uk 0845 604 7468 Not Available (Online reporting
form available on website)
Use contact numberon the site informationboard or0191 301 6104
Leaks0800 393 084Sewage systemfloods0800 328 7648Others0191 301 6104
Virgin Media www.virginmedia.com 0845 149 0845Option 1
Not Available (Online reportingform available on website)
Use contact numberon the site informationboard
08708 8831170800 694 11220845 301 4123