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HELSINKI HOME PORT for Cruises around the Baltic Sea

HELSINKI€¦ · The service concept has been designed with the pleasure of cruise customers in mind. T HELSINKI HOME PORT. P A S S E N G ERS TO THE SHIP BAGGAGE Check-in P A S E

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Page 1: HELSINKI€¦ · The service concept has been designed with the pleasure of cruise customers in mind. T HELSINKI HOME PORT. P A S S E N G ERS TO THE SHIP BAGGAGE Check-in P A S E

HELSINKIHOME PORT

for Cruises around the Baltic Sea

Page 2: HELSINKI€¦ · The service concept has been designed with the pleasure of cruise customers in mind. T HELSINKI HOME PORT. P A S S E N G ERS TO THE SHIP BAGGAGE Check-in P A S E

FINLAND

Helsinki

The Baltic

Sea

NORWAYSWEDEN

DENMARK

RUSSIAESTONIA

LITHUANIA

L AT VIA

St. Petersburg

Capacity • Exp erience • Quality

he Baltic region is one of the fastest-growing cruise areas offering fascinating destinations to its customers.

Helsinki Home Port partners, the Port of Helsinki and Helsinki Airport, combine to provide smooth-running service and have extensive experience of turnarounds in Helsinki.

Cruise guests are in good hands here. The service

concept has been designed with the

pleasure of cruise customers in mind.

T

� HELSINKI HOME PORT

Page 3: HELSINKI€¦ · The service concept has been designed with the pleasure of cruise customers in mind. T HELSINKI HOME PORT. P A S S E N G ERS TO THE SHIP BAGGAGE Check-in P A S E

PA

SSENGERS TO THE SHIP

BAGGAGE

Check-in

Check-inPASSENGERS FROM THE SHIP

CRUISE TERMINAL

HELSINKIHOME PORTCapacity • Exp erience • Quality

Excellent combination of volume and experience

The Port of Helsinki receives over 360 000 cruise passengers and 270 cruise calls a year. Helsinki Airport offers the largest number of international destinations in Northern Europe and 10 destinations in Asia. Good flight connections and its excellent location in the heart of this most exciting, burgeoning cruising area provide significant opportunities to your business.

Helsinki airport handles 13.4 million passengers annually, providing plentiful capacity for cruise passengers to travel to Helsinki.

Helsinki Cruise Terminal

The Port of Helsinki offers an excellent multi-purpose space now fully functioning as a cruise terminal. Helsinki has had the opportunity to practise and it now offers spacious accommodation and a very smooth passenger service in tested surroundings.

Check-inand

SecurityCheck

BAGGAGE

PASSENGERS TO THE SHIP

PASSENGERS FROM THE SHIP

HELSINKI HOME PORT �

Passenger arrival by bus is in front of the terminal. There is no need for your cruise guests to carry baggage or to queue. A spacious transit area leading passengers to the pier. From the ship to the aircraft: boarding passes and flight check-in are provided in the same location. Baggage is transferred directly to and from the ship.

Quick, smooth transfer for the cruise guests

The distance between the airport and the cruise terminal is 15 km (less than 10 miles). Your cruise guests can enjoy the sights or buy souvenirs in the airport.

The access from the buses to the terminal and through the concourse into the cruise ship and vice versa has been tested by a turnaround of 40,000 passengers a season. The concourse has 3 300 sq meters of open space with seating and adjacent rest-rooms.

Page 4: HELSINKI€¦ · The service concept has been designed with the pleasure of cruise customers in mind. T HELSINKI HOME PORT. P A S S E N G ERS TO THE SHIP BAGGAGE Check-in P A S E

Hernesaari: Munkkisaari Quay (LHC)

Technical Information Fairway 8.9 m Total length 675 m (LHC+LHB) Depth of quay 9.8 m Quay height 2.5 m Potable water max 150 m³/h Grey/black water approx. 100 m³/h Terminal access

Services • Souvenirs • Toilets • Internet (phone) access • Taxi • City information

Hernesaari: Munkkisaari Quay (LHB)

Technical Information Fairway 8.9 m Total length 675 m (LHC+LHB) Depth of quay 9.0 m Quay height 2.5 m Potable water max 150 m³/h Grey/black water approx. 100 m³/h Exclusive cruise terminal

Services • Souvenirs • Toilets • Internet (phone) access • Taxi • City information

West Harbour: Valtameri Quay (LV7)

Technical Information Fairway 10.8 m Length 220 m Depth of quay 11.0 m Quay height 2.6 m Potable water max 100 m³/h Grey/black water approx. 100 m³/h

Services • Toilets

Cruise Quays in the Port of Helsinki

1

2

3

4

Facts about the Port of Helsinki

• 11.530 vessel calls in total annually • 8.5 million passengers in total annually • 270 cruise calls per year • 360 000 cruise passengers per year • 8 cruise quays • 2175 meters (1.352 miles) total cruise quay length • All quays equipped with facilities for discharging waste water

� HELSINKI HOME PORT

Page 5: HELSINKI€¦ · The service concept has been designed with the pleasure of cruise customers in mind. T HELSINKI HOME PORT. P A S S E N G ERS TO THE SHIP BAGGAGE Check-in P A S E

HELSINKIHOME PORTCruise Quays in the Port of Helsinki

West Harbour: Melkki Quay (LMA&LMB)

Technical Information Fairway 10.8 m Length 400 m Depth of quay 12.5 m Quay height 2.5 m Potable water max. 100 m³ /h Grey/Black water approx. 100 m³/h

Services • Toilets

Katajanokka: Katajanokka Quay (EKL)

Technical Information Fairway 7.9 m Length 180 m Depth of quay 8.8 m Quay height 2.1 m Potable water max 100 m³/h Grey/black water max 60 m³/h

Services • Toilets ~50 m (Kanava Terminal)

South Harbour: Makasiini Quay (EPL)

Technical Information Fairway 7.9 m Length 130 m Depth of quay 6.0 m Quay height 1.5 m Potable water max 60 m³/h Grey/black water max 30 m³/h

Services • Taxi 50 m • Market Hall 50 m

South Harbour: Olympia Quay (EO1)

Technical Information Fairway 6.9 m / 7.9 m Length 150 m (+30 m) Depth of quay 8.3 m Quay height 2.1 m Potable water max 100 m³/h Grey/black water max 60 m³/h Terminal access

Services • Souvenirs • Toilets • Taxi • City information • Internet (phone) access

Katajanokka: Quay for Cruisers (ERA&ERB)

Technical Information Fairway 9.3 m Total length 400 m ERA Depth of quay 10.3 m ERB Depth of quay 9.5 m Quay height 2.1 m Potable water max 120 m³/h Grey/black water max 60 m³/h

Services • Souvenirs • Toilets • Taxi 100 m

4 5

6

7

8

1

23

4

WEST HARBOUR

HERNESAARI

7

8SOUTH HARBOUR

5

6

KATAJANOKKA

HELSINKI HOME PORT �

Railwaystation

Market square

Rock Church

Main shopping

area

Parliament house

Page 6: HELSINKI€¦ · The service concept has been designed with the pleasure of cruise customers in mind. T HELSINKI HOME PORT. P A S S E N G ERS TO THE SHIP BAGGAGE Check-in P A S E

elsinki Airport is known for the high quality and reliability of its modern services. Helsinki Airport has the largest number of long haul destinations in Northern Europe. It has been ranked as top of the European league in passenger surveys for ten years running.

Helsinki Airport is advantage-ously located on the most direct and quickest route from Europe to Asia.

Helsinki Airport is known for the high quality. Facts about the Helsinki-Vantaa Airport

• 13.4 million passengers per year • 180,000 takeoffs and landings • Around 120 destinations throughout the year • 100 international destinations • 20 domestic destinations • Around 1800 scheduled departures / week • Over 40 regular operating airlines

H

� HELSINKI HOME PORT

Page 7: HELSINKI€¦ · The service concept has been designed with the pleasure of cruise customers in mind. T HELSINKI HOME PORT. P A S S E N G ERS TO THE SHIP BAGGAGE Check-in P A S E

HELSINKIHOME PORT

Airport with capacity

• Three runways – 1st runway 04R/22L 3 440 m – 2nd runway 15/33 2 900 m – 3rd runway 04L/22R 3 000 m • Two terminals • 24/7 operations • CAT II • Four handling service providers • Good slot availability • MTC 35 minutes

Helsinki Airport is known for the high quality.

Easily accessible

Over 150 000 seats on scheduled international flights to Helsinki arriving weekly to accommodate cruise passenger from all key markets. The airport’s three runways provide slot capacity and the airport accommodates all types of aircraft.

First class customer service

Helsinki has been continuously ranked among the best airports in the world (ASQ 2006 and 2007 surveys). Helsinki Airport provides a more punctual service than the big European hub airports. It offers spacious and pleasant facilities and a variety of restaurant and cafés. A wide variety of international brands and Finnish design are on offer in the small airport shops. Tax free refund services are provided to the passengers.

HELSINKI HOME PORT 7

Page 8: HELSINKI€¦ · The service concept has been designed with the pleasure of cruise customers in mind. T HELSINKI HOME PORT. P A S S E N G ERS TO THE SHIP BAGGAGE Check-in P A S E

PORT OF HELSINKI P.O.Box 800, FI-00099 Helsinki, Finland

Ms Eeva Hietanen Commmunications & Cruise Development Tel. +358 9 310 33540 Mobile +358 50 354 3616 Fax +358 9 310 33591 [email protected]

www.portofhelsinki.fi

HELSINKIHOME PORT

HELSINKI-VANTAA AIRPORT P.O. Box 50, FI-01531 Vantaa, Finland

Mr Timo Järvelä Marketing Manager, Airline relations Tel. +358 9 8277 2357 Mobile +358 40 717 2731 Fax +358 9 8277 2099 e-mail: [email protected]

www.finavia.fi www.helsinki-vantaa.fi

The Port of Helsinki rose to the challenge and provided Helsinki

with a cruise terminal which enabled successful turnarounds

throughout 2008. The feedback from Pullmantur and their clients was

extremely positive and the Port of Helsinki deserves all the credit

for having transformed a pier warehouse into a fully-functioning

terminal with a modern look and a dedicated parking area for buses.

Keep up the good work and effort in 2009.Luis de Carvalho

Ex-Director of Cruise Operations with Kuoni now Consult-DC owner

Mr Antti Pulkkinen Dock Master / PFSO, Operations Tel. +358 9 310 33600 Mobile +358 500 600 148 Fax +358 9 310 33619 [email protected]