Helping Make Health Care Easier

2019 Plan Information for UAW Trust Retirees

Helping to Make Health Care Easier2019 Plan Information for UAW Trust Retirees

A shared history

HAP and the United Auto Workers have a shared history. Almost 60 years ago, UAW President Walter Reuther sought

an alternative to traditional health insurance for UAW members. The plan he established became HAP. We proudly

continue to carry out his vision by providing high-quality and affordable plans to UAW Trust members.

Retirees and their families choose HAP for comprehensive health care benefits with affordable out-of-pocket costs.

We’re proud to be a UAW-represented nonprofit health plan. Our employees, represented by UAW Local 600 and 1811

in Michigan, are a dedicated team of experts serving fellow union members and their families.

We hope you’ll see HAP is the clear choice for UAW Trust retirees. We strive to be the best health plan provider in

Michigan. We want you to have the best coverage, the best doctors and hospitals and the best customer service – so

you can enjoy the best health possible.

Helping to make health care easier

It’s important that your health plan be easy to understand and use so you can stay

healthier longer and have a better quality of life.

Because health care can be complicated, we strive to make it easier for you. In addition

to offering you the best member experience possible, the following are just a few ways

we help you understand your health care plan:

• You always know your out-of-pocket costs

• A team of personal service coordinators to help support new members every step

of the way

• Exceptional Customer Service representatives based in Michigan to answer your

questions by phone, online or in person

• Worldwide health care coverage for medical emergencies, accidental injuries and

urgent care

• Care coordination for support when you’re dealing with multiple health issues

• No referrals needed for any specialist visits in HAP’s network

Digital tools put help at your fingertips

• 24/7 access to your health plan at hap.org.

– Search for a doctor

– Access, print and order ID cards

– View health reminders, benefits, Explanation of Benefits

– Send and receive secure messages with customer service

• HAP OnTheGo mobile app. Wherever you are, download or view your HAP ID card,

find a doctor or contact HAP.

• iStrive® for Better Health digital wellness manager to help you reach your health

and wellness goals.

HAP HMO offers benefits and savings

Get the care you need in 2019, including these great features.

HAP HMOMedicare

HAP HMONon-Medicare

No monthly contribution

No coinsurance, so it’s easier to know

your out-of-pocket costs ahead of time

New! Silver&Fit® Exercise & Healthy

Aging Program

No limits on primary care or specialist

office visits

Coverage for routine and specialty care

Covered preventive services

Worldwide emergency medical and

urgent care

Global emergency travel assistance and

identity theft protection through

Assist America

Team of personal service coordinators to

help new members learn their coverage

and how to get the most from their HAP

health care plan

Telehealth 24/7 online visits

HAP Member Discounts on health and

wellness-related activities and services

HAP OnTheGo mobile app

Benefit summary

HAP HMOMedicare-eligible

HAP HMONon-Medicare

Monthly contribution $0 single $17 single/$34 family

Deductible* $400 single/$675 family $400 single/$675 family

Coinsurance No coinsurance No coinsurance

Telehealth** $25 copay $25 copay

Primary care office visit $25 copay with no limit on visits $25 copay with no limit on visits

Specialist office visit $35 copay with no limit on visits $35 copay with no limit on visits

Emergency care visit $50 copay $125 copay

Urgent care visit $25 copay $50 copay

Laboratory and radiology Covered after deductible Covered after deductible

Inpatient hospital services Covered after deductible Covered after deductible

Outpatient surgery Covered after deductible Covered after deductible

Skilled nursing Covered after deductible Covered after deductible

Physical therapy Covered after deductible Covered after deductible

Chiropractic services $20 copay Not available

Silver&Fit® Exercise & Healthy

Aging ProgramIncluded at no cost to you Not available

*Deductibles don’t apply to protected UAW Trust members. **Effective Jan. 1, 2019

HMO plan basics

All HMO members need to pick a primary care physician. Your PCP coordinates your

care and keeps your medical history updated. Our HMO network gives you access to

thousands of doctors and leading hospitals.

With HAP, you can choose who you like, when you like. Unlike some other HMOs, you

can change your PCP when you want to. Everyone on your plan can select the PCP of

their choice. Your PCP can speak to specialists on your behalf. This way, you’re not

alone. You always have a health care team working together for your care.

Discover the HAP difference. Everything we do is designed to make it easier for you to

stay healthy – from our network of the best doctors and hospitals to the extra benefits

we include in our plans.

Affiliated with leading hospitals throughout Michigan

With thousands of doctors in our network, chances are yours is a HAP doctor.

UAW Trust members must live in one of the following counties to choose HAP:

• Arenac

• Bay

• Genesee

• Huron

• Iosco

• Lapeer

• Livingston

• Macomb

• Monroe

• Oakland

• Saginaw

• Sanilac

• Shiawassee

• St. Clair

• Tuscola

• Washtenaw

• Wayne

You can choose

your doctor from

thousands of our

highly qualified

doctors from some

of Michigan’s best

hospital systems,

including:

• Beaumont

• Covenant

• Genesys

• Henry Ford

• McLaren

• Mercy Health

• ProMedica

• Providence

• St. John

• St. Joseph

Mercy

• University of

Michigan

Contact us

Visit hap.org/uawrmbt

HAP HMO Medicare: (800) 801-1770 (TTY: 711)

• October 1 through March 31: Seven days a week, 8 a.m. to 8 p.m.

• April 1 through September 30: Monday-Friday, 8 a.m. to 8 p.m.

HAP HMO Non-Medicare: (800) 422-4641 (TTY: 711)

Monday-Friday, 8 a.m. to 7 p.m.

Join HAP by calling Retiree Health Care Connect at (866) 637-7555 (TTY: 711)

Visit hap.org/doctors to see if your doctor is with HAP. You can see a list of doctors and

compare them based on what’s important to you.

Individual • Group • Medicare • Medicaid

hap.org | hap.org/blog

HAP and its subsidiaries do not discriminate on the basis of race, color, national origin, disability, age, sex, gender identity, sexual orientation or health status in the administration of the plan, including enrollment and benefit determinations.

©2018 HAP – a nonprofit company

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SubsidiariesAlliance Health and Life Insurance Company® | ASR Health Benefits | HAP Midwest Health Plan | HAP Preferred Inc.