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hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

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Page 1: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

hellostream 3

Page 2: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

hello Kim SimDis-Chem Improves System Health with a Cost-Effective Migration to HANA

Dis-Chem

Page 3: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

3

Page 4: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

Dis-Chem SAP Timeline…

2009 2012 2013 2014 2015 2016 2017 2018 2019

SAP AIO

including

ERP, WM,

PI and BI

SAP HR

PA, PY

and Leave

SAP BI

on HANA

SAP

EWM

Readsoft SAP CRM

on HANA

SAP F&R

on HANA

BI

Upgrade

on HANA

SAP Org

Mgt

Success

Factors

ERP, EWM,

HR and PI

Migration

to HANA

BEST

Upgrade

SAP

CRM &

F&R

Upgrade

on HANA

SAP C4C

SAP Real

Estate

41 Stores

200968

Stores2012

73 Stores

201384

Stores2014

97 Stores

2015108

Stores2016

129 Stores

2017149

Stores2018 TBC2019

Page 5: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

WHAT? - Migrate all non HANA DBs to HANA

WHY? - Needed to invest in new infrastructure & align with SAP roadmap. Also attractive commercial opportunity as a result of previous HANA migration projects. As well as positive commercial impact through the elimination of DB2 license costs on all SAP licenses

HOW? - Considered cloud & on premise options. HEC too costly, therefore decided to go on prem. Considered 2 vendors with different kit & different support service providers

DECISION - First Tech & Epiuse using Hitachi kit – Best commercials and great previous experience with the BI HANA migration as well as the hyperconverged solution which we had implemented in 2016

Page 6: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

SCOPE OF PROJECT - EWM, HR, PI, ERP, Print Servers, BOBJ and implemented Fiori & SolMan

PROJECT TIMELINE - Decision end April, 1st Workshop mid May. Project started when kit arrived in June

OTHER - Introduced DNS & had to update all Gui’s to facilitate this project

Page 7: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license
Page 8: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

Extended Warehouse Management

Challenges

24/7 business operation

Performance issues

Growth 500GB/month

Already Unicode system

Used DR instead of TUPS and did test migration, then built QA & Dev from there,

therefore migration was just Prod

Go-Live

Went live in July

12hrs downtime

Conversion from 4TB to 1.2TB, haven’t needed to switch archiving back on yet

Stable and performing

Page 9: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

Confirmed Picks | Past 28 Days

9

Page 10: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

Human Resources

No major challenges – business driver related to

license benefit through DB2 cost reduction

Smooth migration as already Unicode, and

implementation very standard so testing was limited

Go-Live

Went live in August

Downtime 12hours

System went from 500GB to 200GB

Page 11: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

Process Orchestration (PI)

New to all involved parties, no one had implemented PO on HANA before

Business driver related to license benefit through DB2 cost reduction

8 test iterations – lots of housekeeping required before migration

Go-Live

Went live in August

Downtime 1 day

2500 channels switched over, over a 2 week period (stores, partners etc.)

Performance improvement (trickle feed sales)

Experts advised against the migration as they did not believe there would be any technical

benefit as PO is not a DB. Dis-Chem saw great performance benefit

Page 12: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

ERP

PREPARATION

Needed to do Unicode conversion

HANA readiness – Relevant for all DB2 migrations, except PO (just a JAVA stack)

EHP Upgrade

Print Servers

Gui Changes

Mail server

GO-LIVE

Went live in September

Cutover was a weekend

6.2TB to less than 3TB

Testing all seemed good, but as soon as volume increased we saw some

issue with purchase orders (around 240 000 pm+/- 7800 PO's per day)

Page 13: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

ERP Learnings

We worked with partners and SAP Germany to assist in determining the issue, as this was not experienced

in the Dev or QA environment

Redid all HANA readiness checks twice

Eventually realised it was an availability check issue (volumes)

SAP provided us with a script to change the DB parameters

Had to amend over 900 table parameters to resolve the issue

Deemed by SAP to a known issue - therefore review all notes relating to the version you plan on migrating to,

beforehand

EHP 7 is minimum requirement for moving to HANA. If you are already there, consider going straight to EHP

8 if supported by SAP

Page 14: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

ERP Learnings

Performance improvement was realized

Stores reported that they place all category orders

within an hour, this used to take a morning

Response times typically stay under >1000ms on

application

Added additional app servers to EWM & ERP

Page 15: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

Bonus Implementations

SOLUTION MANAGER 7.2 – We previously had a syndicated SolMan with our previous provider, so did

not leverage all the benefits

PRINT SERVERS – We previously had 1 shared between ERP and EWM, not dedicated for each

environment (EWM creates around 140 000 spool requests per day)

BOBJ WINDOWS SERVER

FIORI – Implemented a 2 tier environment – enabler to leverage Fiori (on netweaver 7.5) at no cost.

Used as a management tool for real time productivity reporting in the warehouse, leave and payslip

management in pilot

Page 16: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

General Lessons Learnt

Housekeeping is Essential – Check your largest tables

and archive or delete as appropriate

Plan your migration approach and don’t be intimidated

by perceived complexity around the set up – look for low

hanging fruit

HANA Readiness checks are critical – allow enough time

to do this thoroughly

DR replication – use for Prod and then used to build Dev

& QA (reduce effort and costs and freeze time)

Page 17: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

General Lessons Learnt

Upgrade SAN, need to allow for temp capacity from current provider. Need SUM directories

Need honest and open communication so you can stay solutions focused

Need to consider network bandwidth for most efficient data transfer (we had a 100MB link

shared with other customers)

Test migration is a good estimation of real downtime required to complete prod migration

Page 18: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

Overall Benefits Realised

Commercials from new investment &

license reductions

Performance Improvement across our

landscapes

Bonus environments – allowed us to put

building blocks in place to leverage new

technology – business has real-time

reporting – no reliance of batch data loads

Part of the migration to S/4 prepared via

DB migrations

Page 19: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

contactdetailsName : Kim Sim

Company : Dis-Chem

Email : [email protected]

Page 20: hellostream 3 · EWM Readsoft SAP CRM on HANA SAP F&R on HANA BI Upgrade on HANA SAP Org Mgt Success Factors ERP, EWM, HR and PI Migration to HANA BEST Upgrade SAP CRM & F&R ... license

thankyou