HECP ReleaseNotes en · Dwell times in the application can therefore be shortened further because a large amount of relevant information is already concentrated and made available

Contents

Heiler Business Catalog7.1 1

Contents

1 Heiler Business Catalog........................................................................... 4

1.1 Overview .................................................................................................................. 4

1.2 Functional enhancements .......................................................................................... 5

1.2.1 “Late login” ................................................................................................ 5

1.2.2 Fast entry .................................................................................................... 6

1.2.3 Download and upload functions for shopping carts ...................................... 9

1.2.3.1 Download ................................................................................................... 9

1.2.3.2 Upload ........................................................................................................ 9

1.2.4 Option to save PDF documents ...................................................................10

1.2.5 Single Sign-On for SAP ...............................................................................10

1.2.6 Interfaces ...................................................................................................10

1.2.6.1 New home page .........................................................................................11

1.2.6.2 New login screen ........................................................................................12

1.2.6.2.1 Resetting your password ........................................................................13

1.2.6.2.2 Registration ...........................................................................................13

1.2.6.2.3 Password security ..................................................................................14

1.2.7 Mobile Heiler Business Catalog ...................................................................14

1.3 New features, enhancements, and exclusions ........................................................... 15

1.3.1 New features..............................................................................................15

1.3.2 Enhancements ............................................................................................16

1.3.3 Exclusions ..................................................................................................16

2 Heiler Catalog Manager........................................................................ 17

2.1 Java 7 Support ........................................................................................................ 17

2.2 64-Bit Support ........................................................................................................ 17

2.3 Using Apache Tomcat ............................................................................................. 17

3 Heiler Catalog Intelligence .................................................................... 18

3.1 Overview ................................................................................................................ 18

3.2 Functions ................................................................................................................ 19

3.2.1 Search behavior ..........................................................................................20

3.2.2 Content Score Card ....................................................................................21

3.3 Heiler Catalog Intelligence & QlikView ..................................................................... 23

4 System requirements ............................................................................ 24

Contents


4.1 Hardware ................................................................................................................ 24

4.2 Software ................................................................................................................. 24

5 License information .............................................................................. 25

Directory of figures


Directory of figures

Fig. 1: Interaction of the new features in Heiler Enterprise Catalog Procurement ................. 4

Fig. 2: “Late login” ........................................................................................................... 6

Fig. 3: Fast entry ............................................................................................................... 7

Fig. 4: Collective entry ....................................................................................................... 8

Fig. 5: Message: item assignment ...................................................................................... 9

Fig. 6: Uploading documents to the shopping cart ............................................................. 9

Fig. 7: Single Sign-On for SAP Portals............................................................................... 10

Fig. 8: Favorites in the search results list ........................................................................... 11

Fig. 9: New home page ................................................................................................... 12

Fig. 10: New login screen ................................................................................................ 12

Fig. 11: Registration form ................................................................................................ 13

Fig. 12: Mobile Business Catalog ..................................................................................... 15

Fig. 13: Apache Tomcat Logo .......................................................................................... 17

Fig. 13: Heiler Catalog Intelligence .................................................................................. 18

Fig. 14: Search behavior .................................................................................................. 20

Fig. 15: Content Score Card ............................................................................................ 22

Fig. 16: Powered by QlikView .......................................................................................... 23

Fig. 17: QlikView logic .................................................................................................... 23

Heiler Business Catalog


1 Heiler Business Catalog

1.1 Overview

These Release Notes describe the new features in Heiler Business Catalog 7.1, which are

a perfect complement to Heiler Enterprise Catalog Procurement 7.

This particular use of the enhancements contained in Heiler Business Catalog 7.1 warrants a

more simplified ordering process.

Fig. 1: Interaction of the new features in Heiler Enterprise Catalog Procurement



Users can search all public catalogs without having to log into the system; they do not have

to log in until it is absolutely necessary to do so.

After login, the user placing the order can access not only public catalogs but also all

organization-specific catalogs, which contain specifically negotiated prices and the entire

range of functions. Some of the new features in Heiler Business Catalog 7.1 include the fast

entry function for item numbers, the upload and download functions for shopping carts,

and the PDF display function for shopping carts, item comparisons, and detail views.

If the user is not logged into the system, does not have any login data, and does not want

to receive such data, he or she is simply using Heiler Business Catalog to make inquiries.

Such users, known as inquiry users, can download the shopping carts or save them as PDF

documents.

If a user does not have any login data, he or she can complete and submit the registration

form. This is how a newly registered user requests login data. However, the relevant

administrators must first decide whether or not to accept this registration request. Then, the

next time the user logs in, he or she can upload the previously downloaded document

directly to the shopping cart.

In addition to an enhanced range of functions, a mobile version of Heiler Business Catalog

is available as of Heiler Business Catalog 7.1.

The new version of Heiler Business Catalog, Version 7.1, supports the latest database

versions from Microsoft and Oracle

as well as the latest Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, and Apple

Safari browsers.

Detailed information can be found in the System requirements section.

1.2 Functional enhancements

This section summarizes the most important functional enhancements that have been

added to Heiler Business Catalog 7.1.

Please refer to the manuals for operating instructions for the individual features and

functional enhancements.

1.2.1 “Late login”

“The Amazonization of purchasing” continues to make its way into e-procurement. In large

market places, for example, it is common practice not to log in until you want to place an



order. This option is now available in the new version of Heiler Business Catalog. The user

can browse all catalogs, products, and services, and obtain information without having to

log into the system.

As soon as a user wants to place an order, he or she can log into the system, or if the user

has not yet registered with the system, he or she can register first and then authenticate

himself or herself to the system.

Heiler Business Catalog can also run in “late login” mode. This means that users can search

public catalogs without first having to log into the system. A restricted version of Heiler

Business Catalog is available to the user for the duration of the anonymous search.

Its scope is restricted to those functions that are essential to the ordering process. The user

can search or browse for items and then add them to the shopping cart.

Fig. 2: “Late login”

As soon as the login data is known, the user can place the order directly from the shopping

cart.

1.2.2 Fast entry

Many users order the same items on a regular basis and therefore know their item numbers

by heart. Therefore, to accelerate the ordering process, a fast entry function is now

available in Heiler Business Catalog.



The user enters the individual item numbers and the required quantities in the fast entry

form. While entering this information, the user immediately receives a status message for

each item:

» The short description is displayed for items that can be ordered.

» Item numbers with notes attached, which are marked with an exclamation mark,

can be revised on the Fast entry screen or later in the shopping cart. Examples

include:

» You need to select a storage location.

» You need to enter further information about a configurable item in a

separate form.

» Incorrect item numbers, which are marked with a red X, can be corrected

immediately. Furthermore, after the items are transferred to the shopping cart, you

have the option to search for all incorrect items.

Fig. 3: Fast entry

The collective entry function can be used for larger data packages. Such packages can be

inserted in a single step by copying all required item numbers and order quantities from a

document.

Individual item numbers are validated in the same way as before.



Fig. 4: Collective entry

Irrespective of whether item numbers are entered using the fast entry or collective entry

function, all products that can be ordered and all item numbers with notes attached are

transferred to the shopping cart.

After the transfer, the user is told how many item numbers could not be transferred.



Fig. 5: Message: item assignment

The user can decide how to deal with items that cannot be assigned:

» The assortment can be searched for these item numbers.

» Item numbers can be corrected on the Fast entry screen.

» Incorrect items are ignored and not added to the shopping cart.

1.2.3 Download and upload functions for shopping carts

The ordering process has been further simplified by the addition of download and upload

functions for shopping carts.

1.2.3.1 Download

In future, entire shopping carts can be downloaded as CSV files, which can be used to

simplify future ordering transactions.

1.2.3.2 Upload

Downloaded shopping carts or additional text files that contain item numbers and

quantities can be uploaded directly to the shopping cart.

Fig. 6: Uploading documents to the shopping cart

As is the case with fast entry, the item numbers are checked against validation rules and an

appropriate status message is displayed.



1.2.4 Option to save PDF documents

Having the option to save PDF documents in Heiler Business Catalog enables users to

quickly and easily forward information in a way that is already known to the user. This

information can be viewed on any computer, regardless of the operating system.

In Heiler Business Catalog, PDF documents can be created for detail views, item

comparisons, and shopping carts.

1.2.5 Single Sign-On for SAP

Single Sign-On is now even easier to use. In an SAP NetWeaver Portal, automatic

authentication saves the user from having to log into the system manually. Here, an SAP

Portal ticket is used to fully integrate automatic authentication into the existing corporate

landscape.

Fig. 7: Single Sign-On for SAP Portals

1.2.6 Interfaces

The redesigned Heiler Business Catalog interfaces are proof of how an increasing number of

B2C functions are being used in B2B.



Detailed product descriptions, item attributes such as top sellers, and favorites marked with

an asterisk can be displayed in the results list with the purpose of making the greatest

amount of information available at a glance.

Fig. 8: Favorites in the search results list

Dwell times in the application can therefore be shortened further because a large amount

of relevant information is already concentrated and made available here.

1.2.6.1 New home page

The home page has a fresh new look, thus bringing Heiler Business Catalog one step nearer

to complete “Amazonization”.



Fig. 9: New home page

1.2.6.2 New login screen

The new-look login screen contains several usability enhancements, with a particular focus

on security.

Fig. 10: New login screen



A telephone number and e-mail address can be provided under “Support” so that users can

receive answers to any questions they may have.

In addition to the password change option, users can now request a new password if

necessary.

1.2.6.2.1 Resetting your password

If a user wants to reset his or her password, this can be done by providing the following

information: user name, e-mail address, and organization. The user will then receive a link

that will enable him or her to specify a new password.

1.2.6.2.2 Registration

A user can register with the system by completing the registration form and agreeing to the

General Terms and Conditions.

Fig. 11: Registration form

The relevant administrator will then receive the registration request and can choose to

assign the user to an organization or to reject the user:

» If the user is assigned to an organization, he or she will receive an e-mail containing

the relevant login data for the system.



» If a user is rejected, he or she will be informed by e-mail that they are not allowed

to access the system.

In “late login” mode, potential customers can search for the products they need and then

register with the system if they wish to place an order.

1.2.6.2.3 Password security

Security and compliance are key concerns of companies. Because Heiler Business Catalog

7.1 is in-house software, it guarantees a high level of password security.

However, it is the responsibility of the relevant administrators within a company to create

and enforce a password policy. Heiler Software AG simply provides some guidelines in

relation to such policies.

Below is a list of possible password requirements.

The password …

» must be changed after a defined period of time

» must contain a defined number of characters

» must be different across a defined number of generations

» will be locked after a defined number of failed logins

» must be changed after the user logs into the system for the first time

» must not be the user name

» must contain at least one uppercase letter

» must contain at least one digit

» must contain at least one special character

In the case of SAP SRM and SAP ERP organizations, password security continues to be the

responsibility of the connected SAP system.

1.2.7 Mobile Heiler Business Catalog

The ability to search, find, and order products on the move is becoming more and more

appealing to companies.

The latest version of Heiler Business Catalog has a platform-independent view that has been

optimized for tablets and smartphones, thus making it possible to order work-related

products from anywhere.



Fig. 12: Mobile Business Catalog

Mobile Business Catalog contains a simplified version of the most important functions

within our procurement solution. Users can search for the items they need, navigate

through all available catalogs or comb through their favorites list as usual. Before they add

items to their shopping cart, they can view each item in the detail view, which contains all

known content relating to the item. All of this happens intuitively, without the need for any

additional training.

1.3 New features, enhancements, and exclusions

This section summarizes the most important new features and functional enhancements

that have been added to Heiler Business Catalog 7.1. It also lists those functions that are no

longer provided.

1.3.1 New features

» “Late login”

» Fast entry and collective entry



» Download and upload functions for the shopping cart

» Option to save PDF documents

» New login screen

» Forgotten password

» Registration

» Password security

» New home page

» Single Sign-On for SAP

» Mobile Business Catalog

1.3.2 Enhancements

» Synonyms

» Images in shopping lists

» Renaming of organizations

» Search results list

» Configurable columns

» Configurable column widths

» Adding of favorites

» Favorites marked with an asterisk

1.3.3 Exclusions

» Microsoft Internet Explorer 7.0 is no longer supported.

Heiler Catalog Manager


2 Heiler Catalog Manager

With the new release of Heiler Catalog Manager in the version 3.3 mainly technical

enhancements of the application were done, which focused on the support of third party

systems, as well as proper scaling of the application.

2.1 Java 7 Support

With the discontinuation of Oracle in supporting Java 6, Heiler Catalog Manager supports

from now on also Java 7. For this version security patches will be released in the future.

2.2 64-Bit Support

The scaling of the application is fully open through the full coverage and support of 64-Bit.

More memory can be assigned to the application, as where the performance benefits from

that.

2.3 Using Apache Tomcat

In terms of unifying technology throughout all Heiler products, JBoss Application Server has

been replaced with Apache Tomcat.

Fig. 13: Apache Tomcat Logo

Heiler Catalog Intelligence


3 Heiler Catalog Intelligence

3.1 Overview

Heiler Catalog Intelligence is a brand new solution developed to provide transparent

evaluations and analyses in the area of indirect material procurement. This solution

facilitates clear processing of structured information as the basis for decision-making, with

the specific aim of minimizing business risks. Sound conclusions enable costs to be reduced,

bringing an immediate positive effect to both the department concerned and to the overall

operating profit.

Heiler Catalog Intelligence is aimed at strategic and operational purchasing and is an easy-

to-operate tool. Purchasing managers, buyers responsible for catalogs and product groups,

and content quality managers will all derive a clear business value from the application.

Fig. 13: Heiler Catalog Intelligence

The Dashboard provides a central overview of company-wide procurement processes,

which is particularly useful for purchasing managers. Employees' ordering behavior is made

transparent, enabling personnel resources to be managed more effectively, and cutting

purchase prices and process costs.

The Global Spend Map provides an overview of the system-wide purchasing behavior of all

parties involved and which departments, for example, have the most procurement activity.

This ensures the transparency of critical cost pools for different product groups and allows

full cost control of their procurement.



The Negotiation area supports buyers in preparing for negotiations with suppliers, thus

enabling them to focus on key product groups during their preparations. Important supplier

trends can be identified at an early stage, allowing preventive cost-cutting measures to be

implemented.

To increase confidence in the prices and assortments resulting from supplier negotiations,

the Simulation area can be used to compare actual procurement data with newly

negotiated prices and to simulate future procurement costs. The resulting knowledge of the

financial impact of price changes enables accurate budgets to be planned with confidence

and helps to minimize business risks in particular.

The Assortmentss area is designed to identify, on the basis of particular features, items that

have been procured from different suppliers and may be available at different prices. This

provides long-term support in ensuring optimally priced content. Supplier and assortment

comparisons also help to effectively minimize procurement costs.

The Content Score Card provides the content quality manager with information about the

integrity of the catalog and supplier data. Data quality monitoring cuts process times

effectively while significantly raising user acceptance.

The latest method for evaluating search statistics provides an accurate overview of the

company-wide search behavior of all users, which may cause buyers to make some

necessary adjustments to assortments, product groups or the catalog content itself.

With Heiler Catalog Intelligence, it is also possible to perform all evaluations and analyses

based on SAP. This enables you to unlock the full potential of the data contained in the

SAP Materials Management module (SAP MM), without having to run ABAP queries or

possess in-depth knowledge of SAP software. The centralized SAP reporting functions are

combined with user-controlled analyses based on QlikView to deliver instant results and

facilitate fast decision-making.

If the analyses and charts provided are not sufficient for your purposes, you can use the

Designer functions to create your own evaluations online. A wizard enables you to

quickly create custom charts that will display, in a transparent manner, all the information

you require.

The new version of Heiler Catalog Intelligence, Version 1.2, supports the latest Microsoft

Internet Explorer, Mozilla Firefox, Google Chrome, and Apple Safari browsers. For

more information, see the System requirements section below.

3.2 Functions

This section summarizes the most important new features in Heiler Catalog Intelligence 1.2.

For detailed operating instructions for the individual features and functional enhancements,

refer to the manual.



The basic functioning of the application is based on the principle that you can select a value

for a dimension and then view only the data associated with that value. A value for another

dimension can then be selected, to further narrow down the data displayed.

In Heiler Catalog Intelligence 1.2, the following dimensions are available for selection within

the search behavior function:

» Period

» Year, Quarter, Month, Day

» Organizations

It is possible to set bookmarks for common evaluations and to export analyses to Excel.

3.2.1 Search behavior

The search behavior function provides information about the search habits of employees,

and is particularly useful for purchasing managers. Each time a search is performed in Heiler

Business Catalog, a results log file is generated as the data basis.

Here, observations can be made, for example, in relation to the average search time or

products that could not be found. The user can immediately identify which catalogs are

browsed most often or least often within a company, thus making it possible to create

sound plans and identify key catalogs.

Furthermore, the search habits of employees are made transparent and, if necessary,

adjustments can be made to improve the quality of the assortment.

Fig. 14: Search behavior

» Searches without hits



» Shows those searches that did not return any hits

» Performed searches

» Shows the number of search term searches performed and the lowest and

highest number of hits

» Used search type

» Shows how often a particular search type was used

» Top catalog navigation

» Shows those catalogs browsed most often

» Low catalog navigation

» Shows those catalogs browsed least often

» Search time per time interval

» Shows the length of time taken to perform each search, categorized into three

predefined intervals

» Time-based search analysis

» Shows the average search time in comparison to the search requests performed

Tips:

» Including synonyms in your search can make it easier to find products.

» Different search result sets may depend on different views. In other words, search result

sets may vary greatly depending on the view settings.

» The search time may vary slightly as a result of search requests performed in parallel.

» If the time needed to perform search requests becomes extremely long and the number

of search requests remains low, it may be necessary to extend the system environment.

3.2.2 Content Score Card

The enhanced Content Score Card provides the content quality manager with information

about the integrity of the catalog and supplier data from Heiler Business Catalog. It shows

key information about the catalogs and their quality at a glance. It can be used to quickly

identify which suppliers deliver perfect content, and whether frame contracts or individual

prices are still valid. Concentrated information is available down to item level. This supports

a preventive approach to ensuring optimum data and displaying such data in Heiler Business

Catalog. Data quality monitoring cuts process times effectively while significantly raising

user acceptance.



Fig. 15: Content Score Card

» Content Score Card - Catalog level

» Catalog name

» Supplier

» Number of items in a catalog

» Order items

» Number of items without an image

» Number of documents

» Number of top sellers

» Phased out items

» Validity of frame contracts (from/until)

» Content Score Card - Item level

» Item number

» Short description

» Order items

» Number of items without an image

» Number of documents

» Number of top sellers



» Phased out items

» Validity of frame contracts (from/until)

3.3 Heiler Catalog Intelligence & QlikView

Heiler Catalog Intelligence is based on Heiler Software AG’s experiences in procurement

solutions and the use of QlikView technology from QlikTech GmbH.

Fig. 16: Powered by QlikView

QlikView is a memory-based system that stores all analysis data in the main memory, thus

providing exceptional performance. This allows a series of different analyses to be

performed quickly without any need to change the actual data basis.

Another key feature of QlikView technology is its associative selection logic. When the user

makes a selection, the links between the data from different data sources are displayed

visually.

For example, you could select “Germany” as the value for the first dimension,

“Organization”. Only data that is associated with the value “Germany” for the

“Organization” dimension will then be displayed. For the second dimension, “Supplier”,

you could now select the supplier “Meier” to limit the data displayed to only the data

associated with the values “Germany” and “Meier”. This process can be continued to the

last dimension.

Fig. 17: QlikView logic

System requirements


4 System requirements

Heiler Business Catalog Version 7.1 provides the following system support (as at: March

2013). For a detailed description of system support, refer to the “System requirements”

document, which we will be happy to supply on request.

4.1 Hardware

Client

» x86/x64 processor

» Main memory (min. 1 GB)

Application server

» 2 x Quad Core >= 2,3 GHz

» Main memory >= 8 GB

» Hard disk > 100 GB (Raid)

Database server

» 2 x Quad Core >= 2,3 GHz

» Main memory >= 8 GB

» Hard disk > 100 GB (Raid)

4.2 Software

Client

» Microsoft Internet Explorer

» Mozilla Firefox

» Google Chrome

» Apple Safari

» Recommended screen resolution: at least 1280 x 1024

Server

» Windows Server 2008 R2 (64-Bit)

» Windows Server 2012 (64-Bit)

» Linux versions on request

Databases

» Microsoft SQL Server 2008 R2 (64-Bit)

» Microsoft SQL Server 2012 (64-Bit)

» Oracle Database 11gR2 (latest patch level)

License information


5 License information

Licenses for third-party products used by Heiler Business Catalog must be purchased from

the relevant manufacturers. This applies in particular to the Microsoft SQL Server and Oracle

databases. The license holder is responsible for obtaining information about the license

terms for third-party products and for complying with the license requirements of the

relevant third-party manufacturer.

Documents

HECP ReleaseNotes en · Dwell times in the application can therefore be shortened further because a large amount of relevant information is already concentrated and made available