Community Economic

Development Association

2019-2020

Income Guidelines

Family

Size

Max 30

Day

Income

1 $1,561

2 $2,114

3 $2,666

4 $3,219

5 $3,771

6 $4,324

7 $4,876

Heating System

Repair & Replacement

The Furnace Assistance Program is designed to

restore the home’s heating system back to a safe

and effective operation. Assistance is available

to Cook County homeowners who reside in the

property and are income eligible (see income

guidelines). Renters are not eligible to apply. All

services are free of charge.

The Furnace Assistance Program is

accepting applications until

March 31st, 2020

For information on how and where to

apply please scroll down to see the

FAQs and the Partner Intake Site List.

Furnace Assistance Customer FAQs Q: What is Furnace Assistance?

A: Furnace Assistance is a LIHEAP program that assists income eligible homeowner’s repair or replace their inoperable existing heating system.

Q: What does “inoperable” heating system mean?

A: Inoperable heating systems are defined as: a heating system that does not operate at all, does produce enough heat, or operates in an unsafe condition such as producing high Carbon-Monoxide levels, cycling on the limit switch, shows signs of flame rollout, or igniting in an unsafe manner.

Q: Do I have to be a homeowner to apply?

A: Yes, yes you must be a homeowner to apply for Furnace Assistance. Owners of single-family homes, condominium’s, townhomes, and mobile homes qualify for Furnace assistance as long as each home/unit has its own heating source.

Q: Can Landlords apply?

A: Yes, yes landlords can apply for furnace assistance, however, they must reside in their rental property. Additionally, if an eligible landlord has central heating system for building with no more than 4 units, the central heating system may be replaced.

Q: If I currently do not have a furnace, will furnace assistance give me a new furnace?

A: Furnace Assistance only assists home with an existing heating system. If the home does not have an existing heating system, funds cannot be used to install a new heating system. Additionally, Furnace Assistance will be denied if there appears to be a customer attempt to circumvent the “existing heating system” requirement.

Q: What documents do I need to apply for Furnace Assistance?

A: You will need proof of current 30-day gross income from all household members, Proof of Social Security Cards, a copy of your most recent heat and electric bills, and two proof of property ownership, one of which must be your current property tax bill. The second proof could be your current mortgage statement or any recorded Cook County record.

Q: I have already applied for LIHEAP DVP this program year; do I still qualify for Furnace Assistance?

A: If you have already received LIHEAP DVP or LIHEAP PIPP funds, you still qualify for Furnace Assistance! Please return to your nearest intake site and be sure to bring two proofs of property ownership mentioned in the response above.

Flip this page for Furnace Maintance Tips!

Furnace Maintenance and Troubleshooting Tips

The very first step for any maintenance is ensuring your safety. Be sure before

performing any maintenance that the furnace/heating system is powered off. There are

often disconnect switches attached to the furnace that will disable all power to the

furnace. Or, you can simply turn off the electrical breaker to the appliance.

In older furnaces, there will be a standing pilot light, if your furnace doesn't fire, check

to ensure the pilot light is operational.

If your furnace is not powering on, make sure the electrical breaker is not tripped or

that a fuse is not blown.

Change your furnace filters monthly. If your furnace starts to cycle and then quickly

turns off, it can be a result of lack of airflow. If a furnace filter is very clogged it can

inhibit the air flow to a degree that the furnace will not operate. It is also important to

note that proper airflow equals a more efficient and longer lasting furnace.

Ensure that cold air returns and supply registers are not covered by floor coverings or

furniture. Again, proper airflow is key to a properly functioning, efficient, and long-

lasting furnace.

Be sure your thermostat has power. Many digital thermostats require battery power, if

your heating system is not producing heat, double check the battery in the thermostat.

Schedule regular maintenance. If you wait until your heating system has an issue to call

a professional, you might find yourself without heat on the coldest day, when you need

it the most. Annual maintenance is recommended, the system should be cleaned and

properly tuned to ensure peak performance. Regular maintenance will extend the life of

the heating system and potentially prevent the need for expensive repairs.

Learn about the warranty that came with the heating and cooling systems in your home.

Details to pay attention to include the period of coverage and the types of repairs the

warranty covers. Keep in mind that if the previous homeowners failed to hire a licensed

professional to complete annual maintenance on newer HVAC equipment or failed to

hire a professional to perform certain repairs, they may have accidentally voided the

warranty.

Region Site Name Address City Zip Code Main Phone

City North Chinese Mutual Aid Association   1016 W. Argyle St Chicago 60640 (773) 784‐2900

City North Global Executive Council Services (GEC)  5766 N. Lincoln Ave Chicago  60659 (872) 806‐2066

City North Hana Center  4300 N. California Ave Chicago 60618 (773) 583‐5501

City North Hanul Family Alliance   5008 N. Kedzie Ave Chicago 60625 (773) 478‐8851

City North Howard Area Community Center  7648 N. Paulina St Chicago 60626 (773) 262‐6622

City North Metropolitan Asian Family Services  7541 N. Western Ave Chicago 60645 (773) 465‐3105

City North Polish American Association 3834 N. Cicero Ave Chicago 60641 (773) 282‐8206

City North Romanian American Community Center  2900 W. Irving Park Rd., Unit C‐4 Chicago 60618 (773) 604‐8888

City North Romanian American Community Center  3643 W. Irving Park Chicago 60618 (773) 279‐8880

City North South‐East Asia Center  5120 N. Broadway St. Chicago 60640 (773) 989‐6927

City South Action Coalition of Englewood Inc.  1140 W. 79th  Chicago 60620 (312) 747‐0200

City South Action Coalition of Englewood Inc.  6455 S. Peoria St Chicago 60621 (773) 846‐0080

City South Allen Metropolitan CME Church  10946 S. Lowe Ave Chicago  60628 (773) 568‐1200

City South Brighton Park Neighborhood Council 4477 S. Archer Ave Chicago 60632 (773) 523‐7110

City South Brock Social Services Organization  615 E. 103rd St Chicago 60628 (773) 291‐0500

City South Cathedral Missionary Baptist Church 4821 S. Wabash Ave Chicago 60615 (773) 548‐1790

City South Centers for New Horizons 4305A S. King Dr. Chicago 60653 (773) 373‐5700

City South Centers for New Horizons 3858 S. Cottage Grove  Chicago 60653 (773) 373‐5700

City South Central United Community Church   8246 S. Cottage Grove Ave Chicago 60619 (312) 771‐8212 

City South Centro Comunitario Juan Diego  8812 S. Commercial Ave Chicago 60617 (773) 731‐0109

City South Christ Cathedral Baptist Church   445‐449 W. 111th St. Chicago 60628 (773) 660‐4296

City South Community Care Outreach  1819 W. 87th St Chicago 60620 (773) 881‐9007

City South Evening Star Baptist Church  4235 S. Cottage Grove Ave. Chicago  60653 (773) 924‐5574

City South Faith Works Pavilion Community Development Corporation  437 E. 71st St Chicago 60619 (773) 224‐9264

City South Fernwood Community Outreach Church  10105 S. Wallace St. Chicago 60628 (773) 881‐0800

City South Haven of Rest MB Church  7925 S. South Chicago Ave. Chicago  60617 (773) 375‐4489

City South Hearst Community Organization 5036 W. 47th St Chicago 60638 (773) 838‐8146

City South Latino Organization of the Southwest  4051 W. 63rd St. Chicago 60629 (773) 581‐1900

City South New Eclipse Community Alliance  715 W. 51st Street Chicago 60609 (773) 538‐4957 

City South Partners In Community Building 56 E. 47 Street, Suite 525C Chicago 60653 (312) 328‐0873 

City South Polish American Association  6276 W. Archer Chicago 60638 (773) 767‐7773

City South SANAD  3302 W. 63rd St Chicago 60629 (773) 436‐7989

City South Spanish Coalition for Housing 9010 S. Commercial Chicago 60617 (773) 933‐7575

City South The Public Outreach Agency  6202 S. Halsted St Chicago 60621 (773) 424‐8656

City South Total Resource Comm. Organization / Triedstone  10422 S. Charles St Chicago 60643 (773) 881‐7710 

City South Trinity Resurrection United Church 9046 S. Mackinaw Ave Chicago 60617 (773) 768‐9645

City South Universal Prayer Tower 1335 E. 76th St Chicago 60619 (773) 437‐3203

City South Universal Prayer Tower 7545 S Vincennes Chicago 60620 (773) 874‐6103

City South WECAN 6144 S. Cottage Grove Chicago 60637 (773) 451‐8077

City South WECAN  1515 E. 71st St. Chicago 60619 (773) 684‐8780

City South WECAN  5531 S. King Dr. Chicago 60637 (773) 684‐8780

City South WECAN   6450 S. Stony Island Chicago 60637 (773) 288‐3000

City South Workers Education 3339 S. Halsted St. Chicago 60608 (773) 446‐9925

City West Because I Care Inc.  5811 W. Chicago  Ave.  Chicago 60651 (773) 261‐0555

City West Breakthrough Urban Ministries, Inc. 3334 W. Carroll Ave Chicago  60624 (872) 444‐8260

City West Chinese American Service League  2141 S. Tan Court Chicago 60616 (312) 791‐0418

City West CRDDC (Chetwyn Rodgers Drive Development Center)  25 N. Cicero Ave Chicago 60644 (773) 261‐6098

City West European American Association  2827 W. Division St Chicago 60622 (773) 342‐5868

City West Marillac Social Center  212 S. Francisco Ave Chicago 60612 (773) 584‐3244

City West North Lawndale Employment Network  3936 W. Roosevelt Rd Chicago 60624 (773) 265‐7940

City West Northwest Side Housing Center  5233 W. Diversey Ave Chicago 60639 (773) 283‐3888

City West Operation Brotherhood  3812 W. Ogden Ave Chicago 60623 (773) 522‐0433

City West PLCCA 116 S. Central Ave.  Chicago 60644 (708) 450‐3500

City West Puerto Rican Cultural Center (PRCC) 2640 W. Division St. Chicago 60622 (773) 661‐2304

City West South Austin Coalition  5071 W. Congress Parkway Chicago 60644 (312) 743‐1538

City West Spanish Coalition for Housing  1922 N. Pulaski Chicago 60639 (773) 342‐7575

City West Spanish Coalition for Housing  1915 S. Blue Island Chicago 60608 (312) 850‐2660

City West St. Luke's  2914 W. North Ave Chicago 60647 (773) 227‐5747

City West Total Resource Comm. Organization / Triedstone 5308 W. North Ave Chicago 60639 (773) 237‐4008 

City West Universal Prayer Tower  4540 W. Washington Blvd Chicago 60624 (773) 378‐3464

Suburban NorthNorth Shore Senior Center  2100 Ridge Rd G205 Evanston 60201 (847) 864‐3721

Suburban North Elk Grove Township  2400 S. Arlington Heights Road  Arlington Heights 60005 (847) 437‐0300

Suburban NorthGlobal Executive Council Services (GEC) 2200 W. Higgins Rd, suite 110 Hoffman Estate 60169 (224) 653‐9854

Suburban NorthHana Center    664 N. Milwaukee Prospect Heights 60070 (847) 520‐1999

Suburban NorthHanover Township  7431 Astor Ave Hanover Park 60133 (630) 540‐9085

Suburban NorthHanover Township Senior Services  240 S. Illinois Rt 59 Bartlett 60103 (630) 483‐5660

Suburban NorthHanul Family Alliance  1166 S. Elmhurst Rd. Mt. Prospect 60056 (847) 439‐5195

Partner Intake Site List

Suburban NorthMaine Township  1700 Ballard Rd Park Ridge 60068 (847) 297‐2510

Suburban NorthMetropolitan Asian Family Services 9015 N Milwaukee Niles 60714 (847) 824‐9414

Suburban NorthNorth Shore Senior Center  7900A Milwaukee Ave Suite 2‐20BNiles 60714 (847) 864‐3721

Suburban NorthNorth Shore Senior Center  161 Northfield Rd Northfield 60093 (847) 784‐6040

Suburban NorthNorthfield Township  2550 Waukegan Road, Suite 100 Glenview 60025 (847) 724‐8300

Suburban NorthPalatine Township   721 S. Quentin Rd Palatine 60067 (847) 358‐6700

Suburban NorthPalatine Township Senior Citizens Council  505 S. Quentin Rd Palatine 60067 (847) 991‐1112

Suburban North Schaumburg Township  One Illinois Blvd Hoffman Estates 60169 (847) 884‐0030

Suburban NorthWheeling Township  1616 N. Arlington Heights Rd. Arlington Heights 60004 (847) 259‐7730 

Suburban SouthArab American Family Services   7000 W. 111th Suite 300 Worth 60482 (708) 599‐2237

Suburban South Chicago South Community Development Organization  12338 S. Halsted St Calumet Park 60827 (708) 631‐2258

Suburban South PLOWS Agency on Aging 7808 College Dr 5‐east Palos Heights 60463 (708) 361‐0219

Suburban South Saving Lives, Inc 1207 E. Lincoln Highway Ford Heights 60411 (708) 400‐9770

Suburban South Seasons Community Outreach Services 2959 W. 159th St. Unit E Markham 60428 (708) 331‐8876

Suburban South The Apostolic Church 16313 Kedzie Parkway Markham 60428 (708) 833‐7031

Suburban South The Apostolic Church  1311 E. Steger Rd. Steger 60475 (708) 833‐7031

Suburban South Thornton Township  15340 Page Ave Harvey 60426 (708) 596‐6040

Suburban South Thornton Township  900 E. 162nd St South Holland 60473 (708) 596‐6040

Suburban SouthUnited Evangelistic Consulting Association 538 W. Sibley Blvd South Holland 60473 (708) 223‐2680

Suburban SouthWorth Township  11601 S. Pulaski Alsip 60803 (708) 371‐2900

Suburban West PLCCA  2250 S. 49th Ave Cicero 60804 (708) 450‐3500 

Suburban West Leyden Family Services  10015 W. Grand Ave Franklin Park 60131 (847) 451‐0330

Suburban West Oak Park Township 130 S. Oak Park Ave Oak Park 60302 (708) 383‐8060

Suburban West PLCCA  411 Madison St, PO Box 950 Maywood 60153 (708) 450‐3500

Suburban West Seniors Assistance Center  7774 W. Irving Park Rd Norridge 60706 (708) 456‐7979