ealthWod Fall 2017 Your newsleter from BlueChoicereg HealthPlan

Flu Shots - p 2 Holiday Health - p 3 Antibiotic Overuse - p 4 New Digital ID Card - p 9

Health and WellnessHealth and Wellness

HHealth and Wealth and Wellneellnessss

Flu Shots Itrsquos that time of year again The fu bug is already making the rounds and your best defense is a fu shot Geting one can help you avoid the fu or make it less severe if you do get infected Everyone ages 6 and older should consider geting the shot

Even if you got a fu shot last year you need another one this season Each year a new fu vaccine is created to ofer you the best protection from the expected strains of the virus Remember You cannot get the fu from a fu shot You might feel some soreness or achiness and you could run a low-grade fever but these symptoms are very short-lived (usually a day or two) and far less severe than actually geting the fu

Geting your shot is easy You can get it from your doctor or you can also get it mdash at no cost mdash through one our 63000 network pharmacies across the US

Along with your shot you can also lower your risk of catching the fu by washing your hands ofen and by avoiding contact with those who are sick

So donrsquot wait Defend yourself and your family with fu shots today

Please note seasonal fu vaccine coverage is only available to applicable members Please consult your plan materials or call the customer service number located on the back of your member ID card to confrm

Opioid Addiction Opioid addiction has become a national health emergency While prescription opioids can be benefcial roughly 21 to 29 percent of patients who are prescribed these drugs for chronic pain misuse them According to the National Institute on Drug Abuse (NIDA) 90 Americans die every day from opioid overdose mdash almost 33000 each year In all itrsquos estimate that more than 2 million Americans have a problem with opioid addiction

Opioids are a class of drugs that includes prescription pain relievers such as oxycodone hydrocodone codeine morphine and fentanyl It also includes the illicit drug heroin A recent increase in heroin use is believed to be connected to the increased use of prescription opioids In fact a recent study shows that four out of fve new heroin users started out misusing prescription painkillers

At BlueChoice HealthPlan we understand the seriousness of the opioid epidemic in South Carolina and we are taking an active role in combating it We work closely with our network doctors to make sure they prescribe only the amount of medication their patients really need Our Safety amp Monitoring program tracks when members are flling multiple prescriptions for controlled substances from multiple doctors mdash ofen a sign of prescription drug abuse To make it easier for doctors to help our members who are batling addiction wersquove eliminated prior authorization requirements for drugs used in Medication Assisted Treatment (MAT) MAT is a program that helps treat opioid addiction through medication and behavioral therapy

2 | 2 | HHealthWealthWorordd FFall 2017all 2017

Health and Wellness

bull Volunteer There is something about the holiday season that makes us want to give and help others less fortunate but the

Health and Wellness

Holiday Wellness Afer a long hot summer many people look forward to the cooler weather that fall and winter bring Along with cooler weather winter can also mean more time spent indoors shorter days and more temptation for unhealthy behaviors that can take a toll on your mental and physical health Try these tips to maintain your health throughout the winter months

bull Eat a well-balanced diet thatrsquos rich in fruits vegetables whole grains and lean protein and also low in sugar fat and sodium Try incorporating new seasonal items like pears buternut squash and collard greens into your meal plan each week to keep it interesting For a helpful list of whatrsquos in season visit wwwfruitsandveggiesmorematersorg

bull Exercise at least 30 minutes per day fve days a week If you canrsquot squeeze in 30 minutes of physical activity try exercising in smaller increments Even a 10-minute walk can help improve your health and your mood One of the keys to maintaining physical activity over the long haul is to do activities you enjoy Whether itrsquos walking yoga Zumba kickboxing or something else fnd an activity you love that helps you stay active

benefts can be even greater for you Helping others can help you reduce stress combat depression and provide a sense of purpose Try to set aside time in your hectic holiday schedule to get involved in your community

bull Be optimistic Make it a habit to end each day by refecting on three things that went well Over time yoursquoll notice that you automatically begin to focus on the positive things instead of stressing over what went wrong

bull Donrsquot sweat the small stuf Make a list of the important things that need to be done frst and do not sweat the small stuf So what if you couldnrsquot fnd the perfect gif for your favorite cousin We ofen let tradition rule our lives Donrsquot let the small stuf send you over the edge Prioritize your checklist If you feel overwhelmed or depressed talk to your health care provider about geting help

For year-round tips and support our health coaching team can help Call 855-838-5897 and select option 3 to connect with a coach

BlueChoicereg Wants You to Hear for the Holidays The upcoming holidays can be a challenge for people with untreated hearing loss Social gatherings and noisy environments make it difcult to communicate which leads to feelings of loneliness and isolation If hearing loss goes untreated it can also lead to greater risk of developing depression and cognitive decline

Fortunately recent studies have shown that treating hearing loss with hearing aids can bull Lower risk of mental decline such as dementia bull Lower risk of depression bull Increase cognitive functions bull Improve balance and reduce risk of falls

For many of our members the afordability of hearing aids is a common concern Thatrsquos why BlueChoice has teamed up with TruHearing to ofer our members up to 60 percent of the average retail price of hearing aids In fact mem bers who use TruHearing can save an average of $980 per aid

Donrsquot miss out on another holiday season because of hearing loss Get started by calling TruHearing today 855-586-5508

HealthWord Fall 2017 | 3

Health and WellnessHealth and Wellness

HHealth and Wealth and Wellneellnessss

Flu Shots Itrsquos that time of year again The fu bug is already making the rounds and your best defense is a fu shot Geting one can help you avoid the fu or make it less severe if you do get infected Everyone ages 6 and older should consider geting the shot

Even if you got a fu shot last year you need another one this season Each year a new fu vaccine is created to ofer you the best protection from the expected strains of the virus Remember You cannot get the fu from a fu shot You might feel some soreness or achiness and you could run a low-grade fever but these symptoms are very short-lived (usually a day or two) and far less severe than actually geting the fu

Geting your shot is easy You can get it from your doctor or you can also get it mdash at no cost mdash through one our 63000 network pharmacies across the US

Along with your shot you can also lower your risk of catching the fu by washing your hands ofen and by avoiding contact with those who are sick

So donrsquot wait Defend yourself and your family with fu shots today

Please note seasonal fu vaccine coverage is only available to applicable members Please consult your plan materials or call the customer service number located on the back of your member ID card to confrm

Opioid Addiction Opioid addiction has become a national health emergency While prescription opioids can be benefcial roughly 21 to 29 percent of patients who are prescribed these drugs for chronic pain misuse them According to the National Institute on Drug Abuse (NIDA) 90 Americans die every day from opioid overdose mdash almost 33000 each year In all itrsquos estimate that more than 2 million Americans have a problem with opioid addiction

Opioids are a class of drugs that includes prescription pain relievers such as oxycodone hydrocodone codeine morphine and fentanyl It also includes the illicit drug heroin A recent increase in heroin use is believed to be connected to the increased use of prescription opioids In fact a recent study shows that four out of fve new heroin users started out misusing prescription painkillers

At BlueChoice HealthPlan we understand the seriousness of the opioid epidemic in South Carolina and we are taking an active role in combating it We work closely with our network doctors to make sure they prescribe only the amount of medication their patients really need Our Safety amp Monitoring program tracks when members are flling multiple prescriptions for controlled substances from multiple doctors mdash ofen a sign of prescription drug abuse To make it easier for doctors to help our members who are batling addiction wersquove eliminated prior authorization requirements for drugs used in Medication Assisted Treatment (MAT) MAT is a program that helps treat opioid addiction through medication and behavioral therapy

2 | 2 | HHealthWealthWorordd FFall 2017all 2017

Health and Wellness

bull Volunteer There is something about the holiday season that makes us want to give and help others less fortunate but the

Health and Wellness

Holiday Wellness Afer a long hot summer many people look forward to the cooler weather that fall and winter bring Along with cooler weather winter can also mean more time spent indoors shorter days and more temptation for unhealthy behaviors that can take a toll on your mental and physical health Try these tips to maintain your health throughout the winter months

bull Eat a well-balanced diet thatrsquos rich in fruits vegetables whole grains and lean protein and also low in sugar fat and sodium Try incorporating new seasonal items like pears buternut squash and collard greens into your meal plan each week to keep it interesting For a helpful list of whatrsquos in season visit wwwfruitsandveggiesmorematersorg

bull Exercise at least 30 minutes per day fve days a week If you canrsquot squeeze in 30 minutes of physical activity try exercising in smaller increments Even a 10-minute walk can help improve your health and your mood One of the keys to maintaining physical activity over the long haul is to do activities you enjoy Whether itrsquos walking yoga Zumba kickboxing or something else fnd an activity you love that helps you stay active

benefts can be even greater for you Helping others can help you reduce stress combat depression and provide a sense of purpose Try to set aside time in your hectic holiday schedule to get involved in your community

bull Be optimistic Make it a habit to end each day by refecting on three things that went well Over time yoursquoll notice that you automatically begin to focus on the positive things instead of stressing over what went wrong

bull Donrsquot sweat the small stuf Make a list of the important things that need to be done frst and do not sweat the small stuf So what if you couldnrsquot fnd the perfect gif for your favorite cousin We ofen let tradition rule our lives Donrsquot let the small stuf send you over the edge Prioritize your checklist If you feel overwhelmed or depressed talk to your health care provider about geting help

For year-round tips and support our health coaching team can help Call 855-838-5897 and select option 3 to connect with a coach

BlueChoicereg Wants You to Hear for the Holidays The upcoming holidays can be a challenge for people with untreated hearing loss Social gatherings and noisy environments make it difcult to communicate which leads to feelings of loneliness and isolation If hearing loss goes untreated it can also lead to greater risk of developing depression and cognitive decline

Fortunately recent studies have shown that treating hearing loss with hearing aids can bull Lower risk of mental decline such as dementia bull Lower risk of depression bull Increase cognitive functions bull Improve balance and reduce risk of falls

For many of our members the afordability of hearing aids is a common concern Thatrsquos why BlueChoice has teamed up with TruHearing to ofer our members up to 60 percent of the average retail price of hearing aids In fact mem bers who use TruHearing can save an average of $980 per aid

Donrsquot miss out on another holiday season because of hearing loss Get started by calling TruHearing today 855-586-5508

HealthWord Fall 2017 | 3

Health and Wellness

bull Volunteer There is something about the holiday season that makes us want to give and help others less fortunate but the

Health and Wellness

Holiday Wellness Afer a long hot summer many people look forward to the cooler weather that fall and winter bring Along with cooler weather winter can also mean more time spent indoors shorter days and more temptation for unhealthy behaviors that can take a toll on your mental and physical health Try these tips to maintain your health throughout the winter months

bull Eat a well-balanced diet thatrsquos rich in fruits vegetables whole grains and lean protein and also low in sugar fat and sodium Try incorporating new seasonal items like pears buternut squash and collard greens into your meal plan each week to keep it interesting For a helpful list of whatrsquos in season visit wwwfruitsandveggiesmorematersorg

bull Exercise at least 30 minutes per day fve days a week If you canrsquot squeeze in 30 minutes of physical activity try exercising in smaller increments Even a 10-minute walk can help improve your health and your mood One of the keys to maintaining physical activity over the long haul is to do activities you enjoy Whether itrsquos walking yoga Zumba kickboxing or something else fnd an activity you love that helps you stay active

benefts can be even greater for you Helping others can help you reduce stress combat depression and provide a sense of purpose Try to set aside time in your hectic holiday schedule to get involved in your community

bull Be optimistic Make it a habit to end each day by refecting on three things that went well Over time yoursquoll notice that you automatically begin to focus on the positive things instead of stressing over what went wrong

bull Donrsquot sweat the small stuf Make a list of the important things that need to be done frst and do not sweat the small stuf So what if you couldnrsquot fnd the perfect gif for your favorite cousin We ofen let tradition rule our lives Donrsquot let the small stuf send you over the edge Prioritize your checklist If you feel overwhelmed or depressed talk to your health care provider about geting help

For year-round tips and support our health coaching team can help Call 855-838-5897 and select option 3 to connect with a coach

BlueChoicereg Wants You to Hear for the Holidays The upcoming holidays can be a challenge for people with untreated hearing loss Social gatherings and noisy environments make it difcult to communicate which leads to feelings of loneliness and isolation If hearing loss goes untreated it can also lead to greater risk of developing depression and cognitive decline

Fortunately recent studies have shown that treating hearing loss with hearing aids can bull Lower risk of mental decline such as dementia bull Lower risk of depression bull Increase cognitive functions bull Improve balance and reduce risk of falls

For many of our members the afordability of hearing aids is a common concern Thatrsquos why BlueChoice has teamed up with TruHearing to ofer our members up to 60 percent of the average retail price of hearing aids In fact mem bers who use TruHearing can save an average of $980 per aid

Donrsquot miss out on another holiday season because of hearing loss Get started by calling TruHearing today 855-586-5508

HealthWord Fall 2017 | 3

HHealth and Wealth and Wellneellnessss

Antibiotics Arenrsquot Always The Answer A recent study from the Centers for Disease Control and Prevention (CDC) found that nearly 30 percent of prescriptions writen for antibiotics are not needed The CDC is a government agency that provides health information on behalf of BlueChoice According to the study overuse of antibiotics is helping to drive a surge in drug-resistant superbugs ldquoAntibiotics are lifesaving drugs and if we continue down the road of inappropriate use wersquoll lose the most powerful tool we have to fght life-threatening infectionsrdquo said CDC Director Dr Tom Frieden

Antibiotics work by fghting of harmful bacteria that are present in the body It is impossible to kill every bacterium in the body so every time you use antibiotics the bacteria that survive become stronger and more resistant to treatment This means the antibiotic may not work as well the next time

So when is it appropriate to use antibiotics Antibiotics should be used to treat bacterial infections These include things such as

bull Bladder infections bull Many wounds and skin infections such as staph infections

If you have a viral infection such as an upper respiratory infection or a cold there are many over-the-counter medicines that can provide relief for your symptoms Be sure to drink plenty of fuids to stay hydrated and get plenty of rest

You can be proactive and prevent many viral infections by following these tips

bull Think of hand-washing as a survival skill Wash your hands thoroughly and wash them ofen

bull Avoid touching your mouth nose or eyes especially without washing your hands frst

bull Teach your children not to share food or drink from the same cup as someone else

bull Encourage family members to cover their mouths with a tissue when they cough and to sneeze into the inside of their elbows to prevent the spread of germs

bull Severe sinus infections that last longer than two weeks bull Some ear infections bull Strep throat

bull Donrsquot share personal items such as toiletries towels and wash cloths

4 | HealthWord Fall 2017

Health and WellnessHealth and Wellness

Remember with Blue CareOnDemand you can visit with a doctor wherever you are via smartphone tablet or computer

What types of conditions can Blue CareOnDemand doctors treat

Health and WellnessHealth and Wellness

Each Blue CareOnDemand visit costs the same amount as an ofce visit with your primary care doctor Doctors will diagnose and write prescriptions as appropriate

When should you use Blue CareOnDemand bull The doctorrsquos ofce is closed bull You are too sick to drive

Please note that the Blue CareOnDemand service is only available to applicable members Be sure to check with your group administrator or call the Customer Service number located on the back of your Member ID card to confirm if this service is available to you

bull Colds bull Fever bull Pinkeye bull Flu bull Rash bull Ear infection

Havenrsquot created your Blue CareOnDemand account yet Download the app via the App Store or Google Play or visit wwwBlueCareOnDemandSCcom today Donrsquot worry the app is FREE When creating your account remember to enter your member ID

On the Go amp Still in the Know As a BlueChoice member you can have health information delivered to your phone with The BlueChoice HealthPlan WireSM our text messaging tool

Updates include How to make the most of your coverage Health and wellness reminders hellip and more

To get started simply text the word BlueTEXT to 73529 or call 844-206-0622 Yoursquoll need to have your member ID card ready

HHealthWealthWorordd FFall 2017 all 2017 | 5| 5

Health and WellnessHealth and Wellness

Remember with Blue CareOnDemand you can visit with a doctor wherever you are via smartphone tablet or computer

What types of conditions can Blue CareOnDemand doctors treat

Health and WellnessHealth and Wellness

Each Blue CareOnDemand visit costs the same amount as an ofce visit with your primary care doctor Doctors will diagnose and write prescriptions as appropriate

When should you use Blue CareOnDemand bull The doctorrsquos ofce is closed bull You are too sick to drive

Please note that the Blue CareOnDemand service is only available to applicable members Be sure to check with your group administrator or call the Customer Service number located on the back of your Member ID card to confirm if this service is available to you

bull Colds bull Fever bull Pinkeye bull Flu bull Rash bull Ear infection

Havenrsquot created your Blue CareOnDemand account yet Download the app via the App Store or Google Play or visit wwwBlueCareOnDemandSCcom today Donrsquot worry the app is FREE When creating your account remember to enter your member ID

On the Go amp Still in the Know As a BlueChoice member you can have health information delivered to your phone with The BlueChoice HealthPlan WireSM our text messaging tool

Updates include How to make the most of your coverage Health and wellness reminders hellip and more

To get started simply text the word BlueTEXT to 73529 or call 844-206-0622 Yoursquoll need to have your member ID card ready

HHealthWealthWorordd FFall 2017 all 2017 | 5| 5

Healthier Lifestyles

Want to Quit You know the risks and the consequences of smoking Perhaps yoursquove tried to quit before mdash and failed Quiting is hard and ofen requires several atempts Try again And keep at it until yoursquore successful Do it for your body

Your body is ready to help Really The body starts healing and repairing itself every time you put out a cigarete What follows is a timeline of the bodyrsquos recuperative process and the efects when you quit smoking

Immediately bull Air around you is no longer dangerous to children

pets and other adults

20 minutes bull Blood pressure drops to normal bull Pulse rate drops to normal bull Body temperature of hands and feet increases to normal

Eight hours bull Carbon monoxide level in blood drops to normal bull Oxygen level in blood increases to normal

24 hours bull Chance of heart atack decreases

48 hours bull Nerve endings start re-growing bull Enhanced smell and taste return

Two weeks to three months bull Circulation improves bull Walking becomes easier bull Lung function increases by up to 30 percent

One to nine months bull Coughing sinus congestion fatigue and shortness of

breath decrease bull Cilia re-grow in lungs increasing their ability to handle

mucus clean the lungs and reduce infection bull Bodyrsquos overall energy increases

One year bull Increased risk of coronary heart disease is half that of

a smoker

Five years bull Stroke risk is reduced to that of a non-smoker bull Risk of cancer of the mouth throat and esophagus is half

that of a smoker

10 years bull Life expectancy comparable to that of a non-smoker bull Lung cancer death rate is similar to that of a non-smoker bull Precancerous cells are replaced bull Risk of cancer of the mouth throat esophagus bladder

kidney cervix and pancreas decreases

15 years bull Risk of coronary heart disease comparable to that of a

non-smoker

htpswwwncbinlmnihgovpubmed1548971 htpquitingsmokingtimelinecomquitsmokingtimelineasp

Need help quiting tobacco Call 855-838-5897 and select option 3 to enroll in the Great Expectationsreg Tobacco Cessation program For more information or to meet some of our health coaches visit wwwBlueChoiceSCcomGreatExpectations

6 | HealthWord Fall 2017

HealthWord Fall 2017 | 7

Healthier Lifestyles

Help for the Holiday Blues The holidays are a time of joy but for many of us it is the most hectic stressful and demanding time of year We feel pressure to cook the perfect meal to buy the perfect gifs and to feel merry So itrsquos no surprise that depression and anxiety peak over the holidays according to the National Alliance on Mental Illness (NAMI)

The holiday blues are common They range from mild sadness to severe depression The unrealistic expectations of the season time and fnancial pressures and missing loved ones all contribute to the holiday blues

Tips for Coping With the Holiday Blues bull Donrsquot try to do it all by yourself bull Limit your alcohol intake Excessive bull Take care of yourself Eat right

Delegate tasks to friends drinking will only make you feel exercise and get enough sleep and family more depressed

If yoursquore feeling lonely reach out and talk with someone Give a friend or family member a call or meet for cofee Donrsquot sit at home feeling lonely and depressed

Geting Help The holiday blues can be hard for anyone to manage Talk to a friend a loved one or a mental health professional if you need help Talking about your feelings and what triggers those feelings can teach you new ways to cope

If you are feeling especially down for a long period of time talk to your doctor or a mental health professional The Companion Beneft Alternatives (CBA) provider network includes psychiatrists psychologists psychiatric nurses social workers and counselors CBA is a separate company that manages behavioral health benefts on behalf of BlueChoice

Please contact CBArsquos health coaching team at 800-868-1032 ext 25835

Your Health Plan

Where To Letrsquos take a litle journey Imagine yoursquore out of town for the weekend Your nearest friends and relatives are hundreds of miles away And now yoursquore really sick What should you do Itrsquos not an emergency Besides yoursquore too busy to waste time siting in a waiting room

Here are three care options for non-emergency health issues that really need medical atention

Itrsquos urgent but not an emergency Blue CareOnDemand

Doctors still donrsquot make house calls but if you have a smartphone tablet or computer you can see a doctor in your own home 24 hours a day seven days a week Download the app via the App Store or Google Play today You can also visit wwwBlueCareOnDemandSCcom to create your account as well as have a consult with a doctor via computer

CVS MinuteClinicTM

They care for children and adults every day with no appointment needed Nurse practitioners and physicianrsquos assistants staf these walk-in medical clinics Minute Clinics specialize in family health care

Any local freestanding urgent care center

If you have an urgent medical condition that is not life-threatening or have a problem that could get worse if you wait urgent care centers

8 | HealthWord Fall 2017

are a good option Remember you can always visit a local Doctors Care location for urgent and afer-hours care When needed fnd a location and check in at wwwDoctorsCarecom Just because it canrsquot wait it doesnrsquot mean you have to go to the emergency room

If you use a third-party ldquomanufacturerrdquo copay card or coupon to reduce the amount you pay for a specialty drug please note that ONLY the amount you actually pay for your specialty drug prescription will be applied toward your deductible or out-of-pocket maximum mdash NOT the amount paid by the drug manufacturer

Manage My Health

Resources Profile

Your Health Plan

Introducing Your New Digital ID Card As a BlueChoice member you can feel confdent about your health coverage Your BlueChoice ID card opens doors to more doctors and hospitals And now you can access your digital ID card anytime anywhere from your computer or mobile device

Advantages of your digital ID card Your digital ID card is identical to your plastic card It contains your Member ID number and other coverage details unique to you Unlike your plastic card you donrsquot have to worry about losing it or ordering duplicate copies for your family You can easily

bull View your card on your smartphone tablet or computer bull Email your card to your spouse children doctorrsquos ofce or pharmacy bull Print your card at home from your smartphone or computer Use the printed card

just like your plastic card

How to access your digital ID card Go to wwwBlueChoiceSCcom and log in to your My Health Toolkit account

Insurance Card Health

Have a dental account

Add your Insurance Card Number to access your account

(View Your Card)

ABC123

bull On your computer Under the ldquoInsurance Cardrdquo section on the lef select ldquoView Your Cardrdquo bull On your mobile device Select ldquoInsurance Cardrdquo from the main menu

Donrsquot discard your plastic ID card Some doctors may still want a copy of it for their records

Manage Your Health With My Health Toolkitreg

My Health Toolkit is our secure website that gives you fast access to your benefts information such as bull Your claims status bull How to locate a doctor or hospital bull Rate Your Visit where you can share your opinions about your health care experiences

To fnd a DOCTOR click the Resources tab look under Tools Havenrsquot registered for

and select Find a Doctor or Hospital

To write REVIEWS for the doctors you visit select the Resources tab look under Tools and select Rate Your Visit

Benefits My Health Toolkit reg Health and Wellness Resources Profile

My Health Toolkit No problem Visit wwwBlueChoiceSCcom and select the Login buton in the My Health Toolkit box on the homepage Then select the Register Now buton Have your member ID card available

HealthWord Fall 2017 | 9

Non-Di crimination tatement and Foreign Language Acces

We do not discriminate on the basis of race color national origin disability age se gender identity se ual orientation or health status in our health plans v hen v e enroll memb r or pro ide b nefits

If ou or someone ou r a isting is disabled and need interpretation assistance h Ip i a ailable at the contact number posted on our eb ite or listed in the materials included with thi notice TDD 711

Free language interpretation support is a ailable for tho e ho cannot read or speak English b calling one of the appropriate numbers listed bel -

If ou think e ha e not pro ided the e ervices or ha e di criminat d in an - a you an file a grie ance b emailing conta thcr ompliance om or b calling our Compliance area at 1-800-8 2-9686 or the U D partment of Health and Human r i es Offi e for ivil Rights at 1- 00-68-1019 or 1-800-537-7697 TDD

Si usted o alguien a quien usted esta ayudando t iene preguntas acerca de este plan de sa lud tiene derecho a obtener ayuda e informaci6n en su idioma sin costo alguno Para hablar con un interprete llame al 1- 4-4- 96-0 l (Spanish)

~~- middot--~~m~~~- bullH~ft~H ~~~MU middotmiddotmiddotft~~-~-~-~ AA~m o ~lti)-oi~ a middot~ 1-844-396-01880 (Chinese)

Neu quy Vj hoijc la ngUOi ma quy vj dang giup dO co nhUng cau hoi quan tam ve chUOng trlnh SUC khoe nay quy vi Se OUQC giup d6vampi cac th6ng tin b~ng ng6n ngfr cua quy vj miln phi Di n6i chuyen vci mgtt th6ng dch vien xin gltgti 1- 44- 89-4 (Vietnamese)

01 ~7c-Js~OII tfo~Ol ~E~ At~~~ ~go1 ~ 0 Al211-844- 96-01 7pound lt2~oH 9~gt-12 -rl5~pound1 l11 yen~filOI ~~01pound pound2tc ~ Lilct (Korean

Kung ikaw o ang iyong inutulungan ay may mga katanungan tungkol sa planong pangkalusugang ito may karapatan ka na makakuha ng tulong at impormasyon sa iyong wika nang walang gastos Upang makausap ang isang tagasalin tumawag sa 1middot844-389-4839 (Tagalog)

EC111 y Bae lilMI 1111ua KOTOPOMY Bbl OOMOraeTe lilMelOTCll sonpOCbl no noaooy Bawero n11aHa MeJlHuitHCtltOro 06C11ygttlt1i1saH1itR TO S1gt1 11Mee e npaeo Ha 6ecn11arHoe n01YJeHMe n0Mow1i1 11 11HltjopMa14111i1 Ha pyccKOM R3b1Ke A11si pa3roeopa c nepesoqlt111tltOM no3BOHHTe no re11eltjgt0Hy 1- 4- 89-4 0 (Russian)

it_l-11__aicL11~ ~ middotlt~bull~ a~~v~~ lcLu~iS __l ~JSul (Arabic 1-844-396-0l 9 i J-i ~fa~~~~ u-J lgt ~ ~~

Rvs13 313201713 113 19199 3 201713

Si ou menrn oswa yon moun w ap ede gen kesyon konsenan plan sante sa a se dwa w pou resevwa asistans ak enfornasyon nan fang ou pale a san ou pa gen pou peye pou sa Pou pale avek yon entepret rele nan t- 44- 9 ~62 2 (FrenchHaitian Creole)

Si vous ou quelquun que vous etes en train daider avez des questions apropos de ce plan medical vous avez le droit dobt enir gratuitement de la ide et des informations dans votre langue Pour parler a un interprete appelez

le 1middot844-396-0190 (French)

J sl i Ty lub osoba kt6rej pomagasz macie pytania odnosnie planu ub zpieczenia zdrowotnego masz prawo do uzyskania bezplatnej informacji i pomocy we wlasnym j~zyku Aby porozmawiac z tlumaczem zadzwon pod numer [ 44- 9(~0186 (Polish)

Se voce ou alguem a quern voce esta ajudando tern perguntas sobre este piano de saude voce tern o direito de obter ajuda e informayao em seu idioma e sem custos Para falar com um interprete ligue para 1- 4- 96-0 l 2 (Portuguese )

S tu o qualcuno che stai aiutando ave e domande su questo piano sanitario hai ii diritto di ottenere aiuto informazioni nella tu a lingua gratuitamente Per parlare con un interprete puoi chiamare I- 44- 96-01 4 Italian )

~tit t1-t~t~ttiltasm~~ ~n Cl ~ntilt O) flfii~ r= 1 C ff PJJtilt-~1 Lt i shy~O) a t~ -1t te- f--t ~ltfLJ ffitA~LfLJ-t~tti ~~To 4it11trtJL)1tlvo iUR ci3 ~t~n~t1~- 1- 44-396-01 5 ~asrrmiddoti~lt f~l o (Japanese

Falls Sie oder jemand dem Sie helfe n Fr-agen zu diesem Krankenvesicherungsplan haben bzw hat haben Sie das

Recht kostenlose Hilfe und lnformationen in lhrer Sprache zu erhalten Um mit ein m Dolmetscher zu sprechen ru fenSie bitte die Nummer I- 4 -396-0191 an (German)

~ I lt5 ~ ~ ~ I $0 ) ~ ) ~ I ~ ~ ~ ~ J I 4- u s _J L LA J I

u~1))yengt~ gt PuLgt ~~ J s___ss )1 1) ~ I Jgt~u~ I J

Jo U L l844 9 -6233 $ o ) LA ~ LihJ I- _gt-i u ~J-S ~ s I gt-- bull ~ _j _J

Persian-Farsi ~ Lu

i da d odago t aa haida bikaana nilwoigii dii Bee o Ach Mh naaniligi haa ida yi na idiJ kidgo nillaaho ti nihi kaadoo J olgoh ii hamiddotat ih[i bi na idolkidigi do bik cmiddotazlaag6 Ata halncc la bichi had dzih ninitingo koji occsh bee h6lnc bull 1-amp44- -16-G _8 ( uvajo)

Rvs13 313201713 213 19199 3 201713

--

ealthWo d FALL 2017

PRSRT STD US POSTAGE

PAID PERMIT NO 1240 COLUMBIA SC

HealthWord is a publication of BlueChoice HealthPlan BlueChoice HealthPlan is an independent licensee of the Blue Cross and Blue Shield Association

HealthWord is a newsleter for BlueChoice HealthPlan members It provides information only and does not replace the advice of your doctor You always should see your doctor for personal medical advice

Do you have questions about your BlueChoice HealthPlan coverage Try our website at wwwBlueChoiceSCcom Wersquore open 24 hours a day here

To contact us please refer to the number found on the back of your member ID card

108902 9 2017

Post Ofce Box 6170 Columbia SC 29260-6170

Si ou menrn oswa yon moun w ap ede gen kesyon konsenan plan sante sa a se dwa w pou resevwa asistans ak enfornasyon nan fang ou pale a san ou pa gen pou peye pou sa Pou pale avek yon entepret rele nan t- 44- 9 ~62 2 (FrenchHaitian Creole)

Si vous ou quelquun que vous etes en train daider avez des questions apropos de ce plan medical vous avez le droit dobt enir gratuitement de la ide et des informations dans votre langue Pour parler a un interprete appelez

le 1middot844-396-0190 (French)

J sl i Ty lub osoba kt6rej pomagasz macie pytania odnosnie planu ub zpieczenia zdrowotnego masz prawo do uzyskania bezplatnej informacji i pomocy we wlasnym j~zyku Aby porozmawiac z tlumaczem zadzwon pod numer [ 44- 9(~0186 (Polish)

Se voce ou alguem a quern voce esta ajudando tern perguntas sobre este piano de saude voce tern o direito de obter ajuda e informayao em seu idioma e sem custos Para falar com um interprete ligue para 1- 4- 96-0 l 2 (Portuguese )

S tu o qualcuno che stai aiutando ave e domande su questo piano sanitario hai ii diritto di ottenere aiuto informazioni nella tu a lingua gratuitamente Per parlare con un interprete puoi chiamare I- 44- 96-01 4 Italian )

~tit t1-t~t~ttiltasm~~ ~n Cl ~ntilt O) flfii~ r= 1 C ff PJJtilt-~1 Lt i shy~O) a t~ -1t te- f--t ~ltfLJ ffitA~LfLJ-t~tti ~~To 4it11trtJL)1tlvo iUR ci3 ~t~n~t1~- 1- 44-396-01 5 ~asrrmiddoti~lt f~l o (Japanese

Falls Sie oder jemand dem Sie helfe n Fr-agen zu diesem Krankenvesicherungsplan haben bzw hat haben Sie das

Recht kostenlose Hilfe und lnformationen in lhrer Sprache zu erhalten Um mit ein m Dolmetscher zu sprechen ru fenSie bitte die Nummer I- 4 -396-0191 an (German)

~ I lt5 ~ ~ ~ I $0 ) ~ ) ~ I ~ ~ ~ ~ J I 4- u s _J L LA J I

u~1))yengt~ gt PuLgt ~~ J s___ss )1 1) ~ I Jgt~u~ I J

Jo U L l844 9 -6233 $ o ) LA ~ LihJ I- _gt-i u ~J-S ~ s I gt-- bull ~ _j _J

Persian-Farsi ~ Lu

i da d odago t aa haida bikaana nilwoigii dii Bee o Ach Mh naaniligi haa ida yi na idiJ kidgo nillaaho ti nihi kaadoo J olgoh ii hamiddotat ih[i bi na idolkidigi do bik cmiddotazlaag6 Ata halncc la bichi had dzih ninitingo koji occsh bee h6lnc bull 1-amp44- -16-G _8 ( uvajo)

Rvs13 313201713 213 19199 3 201713

--

ealthWo d FALL 2017

PRSRT STD US POSTAGE

PAID PERMIT NO 1240 COLUMBIA SC

HealthWord is a publication of BlueChoice HealthPlan BlueChoice HealthPlan is an independent licensee of the Blue Cross and Blue Shield Association

HealthWord is a newsleter for BlueChoice HealthPlan members It provides information only and does not replace the advice of your doctor You always should see your doctor for personal medical advice

Do you have questions about your BlueChoice HealthPlan coverage Try our website at wwwBlueChoiceSCcom Wersquore open 24 hours a day here

To contact us please refer to the number found on the back of your member ID card

108902 9 2017

Post Ofce Box 6170 Columbia SC 29260-6170

--

ealthWo d FALL 2017

PRSRT STD US POSTAGE

PAID PERMIT NO 1240 COLUMBIA SC

HealthWord is a publication of BlueChoice HealthPlan BlueChoice HealthPlan is an independent licensee of the Blue Cross and Blue Shield Association

HealthWord is a newsleter for BlueChoice HealthPlan members It provides information only and does not replace the advice of your doctor You always should see your doctor for personal medical advice

Do you have questions about your BlueChoice HealthPlan coverage Try our website at wwwBlueChoiceSCcom Wersquore open 24 hours a day here

To contact us please refer to the number found on the back of your member ID card

108902 9 2017

Post Ofce Box 6170 Columbia SC 29260-6170