master of arts in Healthcare Administration

www.claremontlincoln.edu

The Master of Arts in Healthcare Administration (MHA)is designed for current and future leaders in healthcarewith the desire to strengthen their skills to lead in team-based, diverse, and innovative settings. Due to the often complex and dynamic nature of thehealthcare administration field, this program seeks toprovide the skills necessary to lead positive change inorganizations, maintain ethical governance, and increaseeffectiveness in the day-to-day managing of healthcaredepartments in a HIPAA compliant environment. Studentswho complete this degree will have learned to examine thefoundational models and theories of leadership, initiatechange through innovative solutions, develop individualleadership style, build dialogue and collaboration throughsuccessful relational skills, and understand how to solvecomplex healthcare administrative issues. Students can expect to learn in constructivist, collaborativeonline courses, engage in peer-to-peer exchanges, activelyparticipation in discussion forums in critical dialogue anddebate with instructors to prepare them to createsustainable and positive change within the healthcarefield. Skills learned include how to recruit, hire, direct, superviseand evaluate work activities of healthcare personnel,develop and maintain computerized record managementsystems, develop and implement organizational healthcarepolicies and procedures, and conduct and administer fiscaloperations for healthcare organizations.

program snapshot

Accreditation Program Length12 Months

Program Cost$18,000

Format100% Online

Potential Growth forHealthcare Admin

MedianAnnual Wage

20% ExpectedEmployment

Growth*

Source: Bureau of Labor Statistics, U.S. Department ofLabor, Occupational Outlook Handbook, Human Resources

Managers (November, 2018); *From 2016-2026

$98,350

*12 month courses: Full-time status (2 courses per term)must be maintained to complete the master's degree in 12 months.

Healthcare Leadership: Analyze and evaluate leadership challenges andsolutions within the field of healthcare and develop an understanding of thecurrent healthcare environment in the U.S.Laws & Finances: Identify effective practice in healthcare operations byanalyzing the complexity of the finance functions and reimbursement systemsand the laws governing regulations.Analysis: Propose strategies for data analysis using epidemiologic principlesfor quality improvement.Change Management: Synthesize the major theories and principles ofleadership and ethics, conduct personal and organizational analysis, anddevelop behavioral change strategies in healthcare organizations. Collaboration: Demonstrate effective collaborative practices and culturalcompetence in communication and develop professional relationships andconstructive interactions. Conflict Resolution: Resolve conflicts through mindfulness, dialogue, andcollaboration to bring about positive change.Action Research: Research, design, and implement a capstone project toaffect a positive impact.

The M.A. in Healthcare Administration aligns with the mission of Claremont LincolnUniversity to produce healthcare professionals who respect differences and collaboratewith those of diverse viewpoints to resolve problems.

Program Objectives:

Leadership in action is designed to support the exploration ofleadership through self-reflection and assessment, includingcreating a personal mission statement and developing aleadership philosophy. Students will review a variety ofleadership assessments, theories, and strategies on powerdynamics, decision making, ethically addressing toxicleadership, conflict resolution, communication, and culturalawareness

The course will examine efforts made to respond to,organize, deliver, and finance high quality, cost-effectivehealthcare to improve the HIPAA compliant environment anddelivery system. Having evaluated the socioeconomic,political, and environmental forces influencing theorganization, financing, and delivery of personal and publichealth services, students will be able to apply their learning toeffectively lead within a complex healthcare organization. Health services and policy concepts and terminology,including health determinants, access to care, systemintegration, and policy development are emphasized.

This course provides frameworks and approaches to fostercritical thinking by enhancing students’ ability to raise vitalquestions addressing problems and to formulate clear andprecise answers. The student will learn to gather and assessrelevant information, use abstract ideas to interpret effectively,develop well-reasoned conclusions and solutions, and testthose conclusions against relevant criteria and standards. The student will be student will apply pertinent laws,disciplinary processes, and performance appraisals in order toavoid the numerous obstacles and pitfalls that can occur inhuman resources-related issues within a healthcareorganization.

The course will provide a framework for understanding andanalyzing a range of health policy issues. The course beginsby introducing the U.S. policy-making at all three levels ofgovernment. It then considers essential issues in healthpolicy including international health policy, health economics,individual rights in health care, and health policy research.

MAC 5300 Leadership in Action

MHA 5302 Challenges in Health Services Delivery

MHA 5303 Quality Management in HealthcareOrganizations

Required Degree Courses:

MCC 5301 - Mindfulness

MCC 5302 - Dialogue

MCC 5303 - Collaboration

MCC 5304 - Change

Build the capacity for focused awareness andcompassion. Move from personal vision to sharedvision through critical and strategic thinking.

Craft creative solutions by drawing out and integratingother's ideas. Listen to understand and advocatewithout alienation.

Build sustainable change through teams. Creatediverse teams who can deal with complex problemsand resolve conflict.

Combine flexibility with insight to stay ahead of therapidly changing environment. Replace resistance tochange with an ability to "skate where the puck is going."

MHA 5306 Finance and ManagerialAccounting in HealthcareThis course introduces graduate health administrationstudents to the basic principles and applications ofhealthcare finance that managers use daily. Inaddition, the course provides students with a detailedoverview of the healthcare reimbursement systemand a comprehensive outlook on the insurance payermix that impacts healthcare financing.

MHA 5304 Healthcare Policy and Constituents

In this course, the student will apply pertinent laws,disciplinary processes, and performance appraisals inorder to avoid the numerous obstacles and pitfalls thatcan occur in human resources-related issues within ahealthcare organization.

Epidemiology is a core discipline pertinent to all branchesof healthcare and there is a growing need for leaders toacquire a broader understanding to apply concepts andmethods related to population health to best manage andpromote health, disease prevention, and planning of healthservices. Epidemiological principles, followed by examples,concepts and case studies in this course will allowstudents to use for effective healthcare management andpolicy formulation.

MHA 5307 Healthcare Informatics &Innovation

MHA 5308 Managerial Epidemiology

This course will demonstrate the innovative and bestpractice technology within healthcare applications tosupport human health by individuals, professionals, caredelivery organizations, and communities. Informatics areessential components in selecting the techniques andsystems used for transforming clinical data intoinformation, knowledge and improved decision-making.These systems, standards, and policies connect peopleand technologies securely across healthcare ecosystems.

MHA 5309 Research MethodsThis course introduces students to the formal study ofhealthcare research methods, including literature search,hypothesis generation and testing, sampling theory,research design, data analysis, ethics in research andreport writing. Application of these methods will be madeto research on health related and health administrationtopics. The student will have an opportunity to practiceapplying those skills to a current issue in the healthcarefield.

The educational experience at Claremont Lincoln Universityculminates in the Capstone Action Project. This projectdraws on the entire educational experience includingresearch, analysis, and determining appropriate methodsand contemporary strategies for designing andimplementing initiatives that generate positive social impact.

MHA 5310 Healthcare AdministrationCapstone

MHA 5305 Organizational Behaviorand Human Performance

Dr. White is currently researching bullying and harassment in healthcare and has worked inseveral hospitals in Virginia over the past 13 years in various roles, including management,home health liaison, account executive, and technician. Dr. White earned his Bachelor’s ofScience in Criminal Justice (2010) from Liberty University and his Master of BusinessAdministration with a concentration in Health Care Management (2013) from Saint LeoUniversity. He earned his Doctorate of Health Science with a concentration in Education(2017) from A. T. Still University, where his research focused on attendance barriers toophthalmology appointments.

Dr. Carl Wills is an organizational strategist and Senior Vice President for Accelerithrm. He has over 30 years of experience in healthcare and enjoys developing strategies tofoster healthcare improvements in both patient care and administration. When he isn’tinstructing or glued to the computer screen, he spends time supporting causes such asthe American Cancer Society and Surf Rider Foundation, he enjoys surfing, traveling, andworking around the garden. He is currently working on a new research project that dealswith motivation.

Urmala Roopnarinesingh lives in South Florida. She has over 10 years experience inboth higher education, as well as healthcare. Her career includes several leadershippositions in pharmaceuticals, medical practices and higher education administration.She has a Masters degree in Health Services Administration and she is currentlycompleting a PhD in Leadership and Higher Education Administration. Urmala isoriginally from the island of Trinidad, West Indies. She enjoys going to the beach,reading and traveling.

Ms. Fox has two masters degrees (Master of Medical Science and Master ofHealth Administration) and a Bachelor of Arts in Interdisciplinary Studies focusedon medical sciences. She has 9 years experience in a variety of healthcareadministration roles and has accepted a new role at Stanford University as Directorof Fracture Liaison Consult Service for the orthopaedic trauma department. Inaddition, Ms. Fox has demonstrated extensive volunteer international service healthcare work in West Africa.

Dr. Wright has a Bachelor’s Degree in Physical Therapy, a Master’s Degree and PhD inSpecial Education, all from the University of Missouri. She has worked as full time facultyin the Physical Therapy Department at the University of Missouri as well as the GraduateSchool for over 20 years. Dr. Wright is a Faculty Leader for the University of MissouriService Learning program where she leads students in service learning in Chiang Mai,Thailand and Ho Chi Minh City, Vietnam. In addition, Dr. Wright serves as a reviewer forseveral professional organizations and journals and is a volunteer Guardian Ad Litem forthe state of Florida and teaches ballet as a volunteer to young children with disabilities.

program faculty:

Dr. Kim L. Brown-Jackson, DBA, MBSc, CCMP, CQIA, DTM, CTC, CTCP-TSPost Doctorate Fellow: American University of Science and Technology andAmerican Meridian University (in progress)