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HealthCare Partners: Multi-State Expansion using FRM Centricity™ LIVE: May 1, 2015 Orlando, FL

HealthCare Partners: Multi-State Expansion using FRM Centricity™ LIVE: May 1, 2015 Orlando, FL

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Page 1: HealthCare Partners: Multi-State Expansion using FRM Centricity™ LIVE: May 1, 2015 Orlando, FL

HealthCare Partners: Multi-State Expansion using

FRM

Centricity™ LIVE: May 1, 2015

Orlando, FL

Page 2: HealthCare Partners: Multi-State Expansion using FRM Centricity™ LIVE: May 1, 2015 Orlando, FL

•2

Track Owners: Zinc InstructionsPlease update the chart to the right before submitting the presentation into Active

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• If further substantiation is required, please email the appropriate permissions, sources, or citations to [email protected] so she can upload to the Zinc Gallery

• Once the presentation is approved in Zinc, please delete this slide from the final deck before presenting at Centricity LIVE

Individual Page Use?: Yes

Are all Uses and Applications Discussed or Referenced in the Proposed Material on Label for the Product?:

Yes

Relates to a Major new Product/Services Launch?: No

Includes Product or Service Claims, Features, Benefits or similar information?: No

Contains Competitive or Comparative Claims?: NoIncludes Return on investment (ROI), quantifiable cost of ownership, reimbursement, or meaningful use claim or reference?:

No

Include References to Market / Segment Share or Market / Segment Leadership?: No

Include identifiable Patient Information / Data?: No

If Customer Names are Used, are Necessary and Appropriate Permissions in Writing and on File?:

Yes – Permission to use on File (in Gallery)

Include Customer Testimonials?: Yes – Permission to use on File (in Gallery).

If any non-GE Stock Images are Used, are Necessary and Appropriate Permissions in Writing and on File?: N/A

Do the Proposed Materials Contain Images of GE Products?: NO

Do all Product Images Depict the Device(s) Being Promoted in the Piece?: N/A

This is a Translation of a Previously Approved Piece in Which no Changes Have Been Made?: No

This is a Revision of a Document Previously Approved for Ad / Promo Use?: No

Page 3: HealthCare Partners: Multi-State Expansion using FRM Centricity™ LIVE: May 1, 2015 Orlando, FL

The content of this presentation represents the views of the author and presenters.

GE, the GE Monogram, Centricity and Imagination at Work are trademarks of General Electric Company.

Page 4: HealthCare Partners: Multi-State Expansion using FRM Centricity™ LIVE: May 1, 2015 Orlando, FL

HCP: A History of GrowthLos Angeles Expansion

• Founded in 1992 through the merger of several medical groups in the Los Angeles Metro area

• Acquisitions through 1990’s and early 2000’s concentrated on groups and IPAs in LA County

• Expansion into Orange County, CA, brought first major acquisition with competitive EHR

Page 5: HealthCare Partners: Multi-State Expansion using FRM Centricity™ LIVE: May 1, 2015 Orlando, FL

HCP: From Hillside to Seaside…

Page 6: HealthCare Partners: Multi-State Expansion using FRM Centricity™ LIVE: May 1, 2015 Orlando, FL

HCP: To National Presence

Page 7: HealthCare Partners: Multi-State Expansion using FRM Centricity™ LIVE: May 1, 2015 Orlando, FL

HCP: National Acquisitions - NVFinancial Risk Manager Structure

• IPA and MSO Operations

• Security, operational and reporting separation

• Enrollment structure reflects regional needs

Reg 3 Reg 1-2

Reg 4-7

Reg 3 IPA

All other IPA

NV

Page 8: HealthCare Partners: Multi-State Expansion using FRM Centricity™ LIVE: May 1, 2015 Orlando, FL

HCP: National Acquisitions - AZFinancial Risk Manager Structure

• Focus on IPA Operations

• Decision to build structure single HMO structure for Southwest

Page 9: HealthCare Partners: Multi-State Expansion using FRM Centricity™ LIVE: May 1, 2015 Orlando, FL

HCP: National Acquisitions - FLFinancial Risk Manager Structure

• Focus on Enrollment only

• Challenge in health plan formats and information

Page 10: HealthCare Partners: Multi-State Expansion using FRM Centricity™ LIVE: May 1, 2015 Orlando, FL

HCP: CA Product VariationsNV, FL, AZ

Page 11: HealthCare Partners: Multi-State Expansion using FRM Centricity™ LIVE: May 1, 2015 Orlando, FL

HCP: National AcquisitionsNV, FL, AZ

• New Product Variations

• NV acting as TPA instead of delegated entity

• Varied risk arrangements

• Distinction between plans for enrollment only vs. claims delegation and adjudication

Page 12: HealthCare Partners: Multi-State Expansion using FRM Centricity™ LIVE: May 1, 2015 Orlando, FL

Leveraging Centricity™ Financial Risk Manager (FRM) Platform

Track Attributed and Enrolled Patients

• ACO Attribution

• Enrollment Processing

• Enrollment structure: Capturing PCP, Medical Practice/IPA, Site and Location

Page 13: HealthCare Partners: Multi-State Expansion using FRM Centricity™ LIVE: May 1, 2015 Orlando, FL

Leveraging FRM PlatformBuilding IPA Network Structures

Region VILocation

HCP IPA -Talbert

HCP IPA - AMAEntity

HCP IPA – ARTA

Western MG

IPAsTMG IPA

AMA

TMG IPA -

HCS2000

TMG – IPA

Anaheim

PCP PCPPCPTMG –

IPA Downey

TMG – IPA Long

Bch

TMG – IPA

Orange

TMG – IPA

Tustin

TMG – IPA

Westmstr

PCP PCP PCP

HCP IPA - ARTA

HCP IPA – ARTA Health

Network

Page 14: HealthCare Partners: Multi-State Expansion using FRM Centricity™ LIVE: May 1, 2015 Orlando, FL

Leveraging FRM PlatformReferral and Claims Management

• Finalized Authorizations tracked for adjudication, bed days accruals

• Robust claims engine adjudicates against benefit and contract terms

Page 15: HealthCare Partners: Multi-State Expansion using FRM Centricity™ LIVE: May 1, 2015 Orlando, FL

What’s Next?

Preparing for more growth

• Optum Communications Manager

• Optimization Project

• Percent of Premium Capitation

• Bundled Payment Arrangements