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U.S. Issue June 2018 Technology CEO Business Features Leadership CIOs News www.thesiliconreview.com 10 Fastest Growing Healthcare SR 2 0 1 8 Companies With A Digital On-Demand Platform, Carie Health Is Reinventing The Concierge Care Experience For All Patients, Across The Country. Matt Wanderer | Founder | CEO

Healthcare › ... · Southern India in 2010. While earning his MBA with the NYU Stern School of Business, the London School of Economics and HEC Paris, Matt had an unforgettable

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Page 1: Healthcare › ... · Southern India in 2010. While earning his MBA with the NYU Stern School of Business, the London School of Economics and HEC Paris, Matt had an unforgettable

U.S. Issue June 2018

Technology CEO Business FeaturesLeadership CIOsNews

www.thesiliconreview.com

10 Fastest Growing

Healthcare

SR2 0 1 8C o m p a n i e s

With A Digital On-Demand Platform, Carie Health Is Reinventing The Concierge Care Experience For All Patients, Across The Country.Matt Wanderer | Founder | CEO

Page 2: Healthcare › ... · Southern India in 2010. While earning his MBA with the NYU Stern School of Business, the London School of Economics and HEC Paris, Matt had an unforgettable

“Carie was built to fit into the lives of everyone by prioritizing health and wellness through a simple and

easy to use platform.”

With A Digital

On-Demand Platform, Carie

Health Is Reinventing The Concierge Care Experience For All

Patients, Across The Country.

Cover Story

The evolution of the mobile technologies has played a significant role in the U.S. healthcare system. As the system continues to

undergo significant transformation, federal deregulations are opening the doors for true innovation and challenging physicians with the increasing patient expectations.

The healthcare industry is ripe for disruption: Physicians are increasingly pressed for time, patients have to wait for long time to see their physicians and healthcare expenditure is skyrocketing to 20% of America’s GDP, which is highest in the world, while performing worst than the U.K., Australia, Switzerland, Sweden, the Netherlands, New Zealand, Norway, Germany, Canada, and France.

“On a per capita basis, Americans spend 77% more on healthcare than other high-income countries. As a percentage of GDP, healthcare constitutes 1/6 of the U.S. economy, but it constitutes less than 1/8 of the economies of similar nations,” says American Council on Science & Health.

The answer to all the pain-points of the industry is telemedicine. The global telemedicine market is expected to be double from $25 billion in 2015 to nearly $58 billion in 2020, with a compound annual growth rate (CAGR) of 17.85%. In the U.S., adoption of telemedicine

Page 3: Healthcare › ... · Southern India in 2010. While earning his MBA with the NYU Stern School of Business, the London School of Economics and HEC Paris, Matt had an unforgettable

Greet the Chief

Matt Wanderer, Founder & CEO: Matt’s vision for Carie began in 2010 during a business school module in India where he saw virtual healthcare helping people who would otherwise never receive the care they needed. Prior to founding Carie, Matt was a co-founder at Alterra Capital Group and Evergift.org. He served as Founder & CEO of RestoreHealth and serves on the Board of Directors at ServRX with both of his health care companies earning top spots in the INC. 500 Fastest Growing Companies of 2012, 2013, and 2014 and 2015.

Matt earned his MBA at the NYU Stern School of Business, the London School of

Economics and HEC Paris.

Matt Wanderer, Founder & CEO

Page 4: Healthcare › ... · Southern India in 2010. While earning his MBA with the NYU Stern School of Business, the London School of Economics and HEC Paris, Matt had an unforgettable

technology has grown from 54.5% in 2014 to 61.3% in 2016, and nearly 80% of patients are willing to try telehealth and telemedicine solutions. Also, by 2024, virtual physician visits will surpass in-office visits, and by 2025, there will be an estimated 1.15 billion virtual physicians’ visits.

Today, the vast bulk of this growth has been as a direct result of the major payers, insurance carriers and third-party administrators (TPA’s) disintermediating the physician’s and specialist’s income streams through the provision of telehealth services through unknown and disparate panels of physicians.

Founded in 2016 by Matt Wanderer, Carie Health, LLC is a groundbreaking telemedicine company built to address the nation’s unmet demand for high quality, affordable healthcare. Pioneering the mobile healthcare solution, Carie provides excellent healthcare accessible to all Americans making it easier for physicians to get on board and participate in the growth of the telehealth industry and the revenue associated with it.

Based on the company’s four prime pillars - Transparency, honesty, directness, and simplicity, Carie make physicians’ visits easier and more convenient through its groundbreaking app that provides physicians with residual income. The company

has a turnkey telehealth solution that extends the physician’s reach, reduces after-hours support, and improves patient retention. With the company’s patient onboarding tools, a personalized patient site, and proactive built-in digital marketing tools, patients can video conference with their primary care physician, specialist or any healthcare provider anytime, anywhere.

“We face competition primarily from other telehealth apps, but most do not offer the breadth of tools for physicians in addition to patients. We are truly unique in our commitment to improving the relationship between the physician and the patient,” says Matt Wanderer, Founder & CEO of Carie Health.

The Story Behind the PictureStarted out as a remedy to the challenges of access, cost, and convenience in the US healthcare, Carie Health was first inspired when Matt was on a trip to Southern India in 2010. While earning his MBA with the NYU Stern School of Business, the London School of Economics and HEC Paris, Matt had an unforgettable opportunity to visit with the leadership of Apollo Hospitals, India. During his visit, Matt saw first-hand the power of mobile healthcare and was introduced to a concept that would forever shape his vision for the future of healthcare delivery.

Matt witnessed that Apollo could treat patients in remote villages up to 1000 miles away by the use of mobile care units, satellite link, and remote video technology. Remotely, a surgeon could safely perform hundreds of minor medical procedures a day - all at a fraction of the cost of an in-person procedure. This practice of virtual healthcare in India has opened the doors to people who would otherwise never receive the help they needed.

After returning from India, Matt got straight into the world of health technology, founding the nation’s leading personalized medicine company, Restore Health. By 2014, the company had become the 8th fastest growing private company in America. But, despite the success, Matt was not able to shake the vision calling from India and still yearned for an opportunity to share with the US. He was hustling to kick-start the company he had been visioning since 2010; one that could alleviate economic pressure on the U.S. healthcare system while providing Americans with a new level of patient convenience and access.

After years of hardship, Matt Wanderer turned his dream into reality in 2016 by founding EpicMD. Over the course of its first two years in business, the team learned that the mission was much bigger, much grander and much more complicated.

Page 5: Healthcare › ... · Southern India in 2010. While earning his MBA with the NYU Stern School of Business, the London School of Economics and HEC Paris, Matt had an unforgettable

The company quickly realized that it wasn’t just the MD who needed tools; it was the RD, the DO, the DC and the NP. So, in June 2018, the company underwent a full brand refresh as Carie Health, to encompass its singular focus on Care.

With the commitment towards helping both physicians and patients, Carie Health has proved its worth in the industry and is one of the best firms in the industry at present. Led by California native Matt, Carie Health has been listed five times in the top ranks of the INC 500 for hyper-growth companies he has founded and invested in.

“Low income is not poor - it’s average. Look around our country; people are poor. A lot of people need help. Look around the world “Poor” is normal. Wealth is not. Nearly 50% of the world lives on less than $2.50 a dollar a day. Don’t let the “Jones” define your happiness, keeping up with others is a sure-fire recipe for disappointment,” says Matt.

A New Approach to Healthcare DeliveryCarie is an innovative platform that was built to create a new and improved healthcare experience between a provider and their patients; one that elevates the relationship by reducing barriers of time, cost, and inconvenience. It instantly connects patients with trusted Doctors (or with a local Doctor) who offers a

complete care solution, both in-office and virtually.

With the unique set of tools and a proprietary platform, Carie’s virtual healthcare technology has a clear opportunity to grow and scale within the telehealth market. The company’s marketing team executes a seamless Marketing Plan, designed to focus on three high-level audiences - Providers, Patients, and Partners. With the automated marketing tools and conversion focused assets, the team achieves KPI’s and targeted conversion metrics. Also, assistance from the national team of Virtual Care Partners helps facilitate and funnel leads through the corporate marketing machine.

The Challenges in Automation MarketingAt Carie Health, the cornerstone of Provider, Patient and Partner conversion is a word of mouth growth along with a series of Marketing Automation Campaigns that primarily runs through a set of strategic journeys designed to guide the specific audience.

Obstacles and challenges always come as add-ons for every company, irrespective of the industry and Carie Health is no exception. On the provider side, a major challenge for Carie Health in Automation Marketing is persuading all providers to sign

a Software License Agreement that confirms their place on the platform and motivate them to upload their Patient Census. And on the patient side, getting potential members to upgrade from a free account to a paid account is a challenge.

Testimonials: Trusted By Patients Everywhere. Loved By Doctors Alike.“My 4 AM visit with the doctor was awesome! My 6-year-old daughter had a bad cough with fever and the doctor called back in 20 minutes. He was very alert being that it was that time in the morning. Thank you for providing great care!”- John Everett, Phoenix AZ

“I’m a professional singer and had to leave mid-performance because I was violently ill. I couldn’t reach my doctor on a Sunday. Thankfully, I remembered Carie. I requested a video consultation and within 20 minutes the doctor diagnosed me with acute sinusitis and bronchitis.”- Jane Roberts, Atlanta GA

“My experience with the doctor was great! He really cared about my well-being and was very helpful. He spent more time with me than my PCP does.”- Margot Jones, Miami FL

Page 6: Healthcare › ... · Southern India in 2010. While earning his MBA with the NYU Stern School of Business, the London School of Economics and HEC Paris, Matt had an unforgettable

Holding Head High

What sets Carie Health Apart? Matt Wanderer gives a simple formula:“Our recipe is simple and wildly revolutionary at the same time; we at Carie Health connect the consumer with their own doctor, let them maintain and even improve the core doctor-patient relationship, which is the foundation of a great care in any setting. We know that great service is recognized with a 5 Star review and that is why we always focus on our services and doctors.

We have the greatest doctors on earth, and they are here together with a simple mission: To deliver the world’s greatest mobile health experience; one that creates raving fans that tell a friend just how great your healthcare service was and takes the time to give you (us) a 5 Star Review!!!

We enable physicians to offer more convenience and maintain their base of patients. With our platform, we allow physicians to compete with that convenience and go above and beyond by providing a concierge-style service. Also, we have an edge on competitors through our low, flat-rate membership product, which includes physician support and white-label branding possibilities.

Carie is always focused on serving physicians first and making use of open-architecture best practices. We are like Airbnb that owns no real estate or capital-intensive infrastructure but still does not suffer from depreciation or obligation in providing expensive maintenance and repairs. In the same way, we at Carie leverage the existing best-in-class technology and provide the top-class service to the patients.”

Cover Story

“In collaboration with the brightest

minds, in both the healthcare and technology industries, we came together to map how healthcare could be optimally delivered by learning from other industries

and building a new healthcare

delivery model.”