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Health & Wellness Get more out of your mobile campaigns

Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

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Page 1: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

Health & WellnessGet more out of your mobile campaigns

Page 2: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

Table of contents

Mobile user search behavior: Health & Wellness

Bing Network marketplace performance trends

Best-performing ad copy

Recommendations for optimization and products

Page 3: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

use their smartphone to research

healthcare information.1

start healthcare information seeking at a

search engine.2

go online using any digital device to search

for healthcare information.1

150 million people

226 million people

293 million people

Most U.S. adults seek healthcare information online

Page 4: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

8%

14%

15%

16%

16%

28%

Page 5: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

“People are especially interested in mobile services that can help them … shop for healthcare services.”1

+68%

Page 6: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

Mobile-oriented

millennials are 23%

more likely to be

motivated by an

advertisement to visit

a pharma-sponsored

website than those 66

and older.

+23%

Page 7: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products
Page 8: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

77%

23%

Mobile Query Share March '14

All Devices Mobile

70%

30%

Mobile Query Share March '15

All Devices Mobile

Page 9: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products
Page 10: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

Impressions and clicks on smartphones are growing

at a faster pace than on other devices.

Page 11: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

Advertisers pay roughly 60% of the CPC cost

on PC or tablet.

Use the mobile bid modifier to adjust your

mobile budget to capture user engagement.

Page 12: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products
Page 13: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products
Page 14: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

Advertisers pay roughly 60% of the CPC cost

on PC or tablet.

Use the mobile bid modifier to adjust your

mobile budget to capture user engagement.

Page 15: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products
Page 16: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

Advertisers pay roughly 65% of the CPC cost

on PC or tablet.

Use the mobile bid modifier to adjust your

mobile budget to capture user engagement.

Page 17: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products
Page 18: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

Advertisers pay roughly 40% of the CPC cost

on PC or tablet.

Use the mobile bid modifier to adjust your

mobile budget to capture user engagement.

Page 19: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products
Page 20: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

Advertisers pay roughly 55% of the CPC cost

on PC or tablet.

Use the mobile bid modifier to adjust your

mobile budget to capture user engagement.

Page 21: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products
Page 22: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

Advertisers pay roughly 50% of the CPC cost

on PC or tablet.

Use the mobile bid modifier to adjust your

mobile budget to capture user engagement.

Page 23: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products
Page 24: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

extensions

Placement PC/Tablet Mobile

Title Health Offers

Description Superlative Diet

CTA* URL/Extensions URL/Extensions

Title Call to Action Offers

Description DKI Disease

CTA URL/Extensions URL/Extensions

Title Offers Diet

Description Diet Call to Action

CTA URL/Extensions URL/Extensions

Title Health Pregnancy

Description Disease Disease

CTA URL/Extensions URL/Extensions

Title Offers Disease

Description Disease Health

CTA URL/Extensions URL/Extensions

Page 25: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

dynamic keyword insertion

extensions

Placement PC/Tablet Mobile

Title Call to Action DKI

Description Exercise Exercise

CTA* URL/Extensions URL/Extensions

Title Superlative Information

Description Information Symptom

CTA URL/Extensions URL/Extensions

Title Weight Loss Call to Action

Description Information Diet

CTA URL/Extensions URL/Extensions

Title Brand name Drug/Medicine

Description Symptom Drug/Medicine

CTA URL/Extensions URL/Extensions

Title Weight Loss Exercise

Description Symptom Weight Loss

CTA URL/Extensions URL/Extensions

Page 26: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

extensions

Placement PC/Tablet Mobile

Title Superlative Superlative

Description Quality Disorder

CTA* URL/Extensions URL/Extensions

Title Superlative Superlative

Description Disorder Treatment

CTA URL/Extensions URL/Extensions

Title Symptoms Superlative

Description Superlative Quality

CTA URL/Extensions URL/Extensions

Title Superlative Information

Description Symptoms Patients

CTA URL/Extensions URL/Extensions

Title Superlative Symptoms

Description Treatment Treatment

CTA URL/Extensions URL/Extensions

Page 27: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

extensions

Placement PC/Tablet Mobile

Title Superlative Call To Action

Description DKI Healthcare Facilities

CTA* URL/Extensions URL/Extensions

Title Specialist Surgery/Surgeons

Description Price/Pricing Services

CTA URL/Extensions URL/Extensions

Title Specialist Treatment/Treatment

Options

Description Superlative Therapy

CTA URL/Extensions URL/Extensions

Title Implant Specialist

Description Call To Action Surgery/Surgeons

CTA URL/Extensions URL/Extensions

Title Specialist Services

Description Specialist Certification/Experience

CTA URL/Extensions URL/Extensions

Page 28: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products
Page 29: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

Bing Ads

Targeting selection

Bid modifiers

Desktop

Tablet

Mobile

‘If mobile’ URLs

Mobile preference

Bing Ads enables bid modifiers for tablet, unavailable in Google AdWords.

Parity with Google on mobile negative bids.

Campaign structures will become parallel, reducing overhead in account management.

Page 30: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

Tweak bid

adjustments to

secure ad

position 1 and

position 2 spots

Location,

location, location

applies here too

5.1%

2.9%

1.9%

1.3%

Page 31: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

SITELINK EXTENSIONS

CALL

EXTENSIONS

LOCATION

EXTENSIONS

LOCATION

TARGETING

APP

EXTENSIONS

Page 32: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products
Page 33: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products
Page 34: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products
Page 35: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

52% Check business hours

Schedule appointment/make reservation

51%

Check product availability47%

Page 36: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products
Page 37: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

Conversion rate

Average order value

Page 38: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

Thank You

Page 39: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products
Page 40: Health & Wellness · Mobile user search behavior: Health & Wellness Bing Network marketplace performance trends Best-performing ad copy Recommendations for optimization and products

© 2016 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on

the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.

MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.