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1UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Health Service Support in a Globally Integrated World- How the Military Healthcare System Leverages Relevance and Readiness for
the 21st Century
Keynote and Moderator: MG Jonathan Woodson, MD, Commanding General, Army Reserve Medical Command;
Panelists: Maj Gen Lee Payne, MD, Assistant Director, Combat Support, Defense Health Agency; BG Paul Friedrichs, MD, Joint Staff Surgeon, Office of the Joint
Staff; BG Lisa Doumont, Commanding General, Medical Readiness and Training Command
2UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Disclosures
• None
• Opinions expressed are mine and do not represent the official policies of the U.S. Government, U.S Army or the U.S. Army Reserve
• Presenter’s has no relevant financial or non-financial interests to disclose.
•This continuing education activity is managed and accredited by AffinityCEin collaboration with AMSUS. AffinityCE and AMSUS staff as well as Planners and Reviewers, have no relevant financial or non-financial interests to disclose.
• Commercial Support was not received for this activity
3UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Agenda
• What are the forces shaping the future of the Military Health System .
• What implications do the changes in the MHS have for total medical force management-particularly the RC.
• Joint Concept of Health Support-meeting future COCOM needs
• How does the emerging DHA combat support agency role focus resources to support medical response to the new strategic defense environment.
• How do we prepare the workforce and joint “medical units of action” for mission success
4UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Learning Outcomes
1. Summarize the medical support concepts contained in the Joint Concept for Health Services.
2. Recognize medical capabilities provided by the Reserve Component to the Joint Force.
3. Apply collective training and clinical skills development methods in a Joint Force environment.
4. Describe ways to enhance the relevance of Health Service Support to the Combatant Commander.
5. Describe gaps and opportunities within the US healthcare system in the ability to provide capacity to support major military conflict or national level disaster.
Select Verb list for writing measurable learning objectives.
5UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Team of Teams- McChrystal
“Today’s rapidly changing world, marked by increased speed and dense interdependencies, means that organizations everywhere are now facing dizzying changes, from global terrorism to health epidemics to supply chain disruption to game changing technologies. These issues can be solved only by creating sustained organizational adaptability through the establishment of a team of teams.”
6UNCLASSIFIED / FOUO Leadership. Energy. Execution.
MHS Mission
National Defense Strategy (2018)
“ We are facing increased global disorder, characterized by decline in long-standing rules-based international order-creating a security environment more complex and volatile than any we have experienced in recent memory…The increasingly complex security environment is defined by rapid technological change, challenges from adversaries in every domain….”
National Military Strategy (2018)
“To achieve advantage over competitors and adversaries, the NMS introduces the notion of joint combined arms, defined as the conduct of operational art through the integration of joint capabilities in all domains.”
7UNCLASSIFIED / FOUO Leadership. Energy. Execution.
MHS Mission
• Medically ready force
• Ready medical force
But…
Senate
“The committee believes that the current organizational structure…paralyzes rapid decision-making and stifles innovation in producing a modern health care system.”
8UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Forces Shaping the future of Health and Health Care
9UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Moving from Health Care to Health
10UNCLASSIFIED / FOUO Leadership. Energy. Execution.
“When health is absent, wisdom cannot reveal itself, art cannot manifest, strength cannot fight, wealth becomes useless, and intelligence cannot be applied.”
Herophilus (325-255 BC)
11UNCLASSIFIED / FOUO Leadership. Energy. Execution.
The “Holy Grail”-What do we want?• Safe- “Do no harm”
• Effective- evidence based therapy leading to best outcome
• Efficient- limits waste of resources
• Patient-Centered- respectful, responsive, values-based
• Equitable-quality care for everyone in need
• High performing/Learning
• Connected- Link patient, provider care teams, provider organizations and broader political-
economic communities…all pulling in the same direction
• Medically ready force and ready medical force
12UNCLASSIFIED / FOUO Leadership. Energy. Execution.
13UNCLASSIFIED / FOUO Leadership. Energy. Execution.
What value? What Costs?(imperatives for change)
Value= Access+ Outcomes
Costs
• HC-3 trillion/yr. (18% GDP); 30% wasted
• 8.6% (27.3 million) uninsured (2016)
• Only 50% of patients received evidenced-based care
• Ranked 37th world outcome metrics
• Millions uninsured or underinsured
• HC expenses #1 cause of personal Bankruptcy
• Limited portability and interoperability of health data
• 2000-98,000 medical error; 2016-250,000
14UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Putting it in Perspective: Unified Medical Program (FY 2009-FY 2016)
$40
$45
$50
$55
$60
$65
$70
$75
FY 2009Actuals
FY 2010Actuals
FY 2011Actuals
FY 2012Actuals
FY 2013Actuals
FY 2014Actuals
FY 2015Enacted
FY 2016Estimate
Actuals PB 2008 Projection
Between 2009 and 2016, the UMP went up a total of 2.5%, or 0.35% per year on average.
15UNCLASSIFIED / FOUO Leadership. Energy. Execution.
The Digital World
Trustees Presentation
15
12/11/2019
16UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Health Systems Innovation
Data
Biotech
Health System Design
Leader Development
Policy
Workforce Development
Population Health
Trustees
Incremental
Progressive
Adaptive
Disruptive
17UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Disruptive Technologies
17
Additive Manufacturing
3D scanning, digital design,
and 3D printing digitize the
creation/ distribution of
products, including body
parts
Synthetic Biology &
Nanotechnology
The ability to produce
synthetic tissues and organs
creates new opportunities for
surgical therapy and device
production
Genomics & Proteomics
Understanding the gene
structure, function, evolution,
and mapping of all living
organisms
Digital Medicine
Digital medicine offers smart
medication, continuous
monitoring, behavior
modification, and
personalized interventions
Permission for use from Dr. Meera Kanhouwa
18UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Disruptive Technologies
Virtual / Augmented Reality
Immersive 3D representations
to what a person sees to allow
advanced simulation or
digitally-enhanced problem
solving
Ambient Computing
Ecosystem of “things” that
intelligently respond in real
time to business needs
through connectivity and
sensing
Data Democratization
Seamless information
exchange facilitating
interoperability between
payer, provider, pharmacy,
and patient
Cognitive Computing
Artificial intelligence,
natural language
processing, semantics
computing, predictive
algorithms, dark analytics,
and machine learning
Permission for use from Dr. Meera Kanhouwa
19UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Disruptive Technologies
Robotics
Next generation robotics and
automation technologies that
can work alongside or replace
humans
Telemedicine
Technology-enabled care
delivery that allows for
remote communication,
diagnosis, and treatment with
a physician
Blockchain
Distributed data repository
that brings transparency,
disintermediation, trust, and
auditability capabilities
API / Gig Economy
New ways to engage with
both communities and
individuals through unique
platforms to extract untapped
value and harness a changing
workforce
Permission for use from Dr. Meera Kanhouwa
20UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Digital Disruption of Healthcare: The Digital Health Matrix
• Every industry is becoming digital.
• Incumbents must think about how they
compete and collaborate with digital
giants(e.g. Amazon, Google).
• Every organization think
about their future in the
digital age.
• Organizations must break
free of traditional modes
of doing business.
21UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Adapt or Die
• Kodak
• Blockbuster
• Borders Books
• Kroger
• Blackberry
*Consumed by fast moving tech companies with innovation in their business
DNA
22UNCLASSIFIED / FOUO Leadership. Energy. Execution.
New Ecosystems and Models of Healthcare
• CVS/Aetna
• Aetna/Apple
• Walmart/Humana
• Amazon/Berkshire Hathaway
• Apple/IBM/JNJ/Metronics
• Microsoft
• Alibaba/Tencent
• United HC/DaVita/Optum
• Big Data Analytics/PGHD
• Cognitive computing
• AI/machine learning
• Personal Health Records
• Precision Medicine
• Patient Engagement
• IO(M)T-sensors/monitors/DA
• Chronic Disease Management
23UNCLASSIFIED / FOUO Leadership. Energy. Execution.
“Digital Health is the convergence of digital and genomic technologies with health, healthcare, living, and society to enhance the efficiency of healthcare delivery and make medicine more personalized and precise.”
• Multi-disciplinary• Engage
patients/customers• Amplify/augment human
capabilities• Optimize clinical care and
administrative process• Transform health
• Precision Medicine• Wearable computing• Telehealth/Telemedicine• M-Health/e-health• Patient engagement• Big data/Cloud
computing• gamification
24UNCLASSIFIED / FOUO Leadership. Energy. Execution.
25UNCLASSIFIED / FOUO Leadership. Energy. Execution.
From Tobeitz, G. A New Partnership between Humans and Machines. The Healthcare Nerd & The Digital Strategist.
Retrieved from Https://medium.com/the-healthcare-nerd-the -digital-strategist/a-new-partnership-between-humans-and-machines-in-healthcare-b
Augmenting and Amplifying Human Performance- Man and
Machine
26UNCLASSIFIED / FOUO Leadership. Energy. Execution.
From Halvorson, G. et al. The Digital Dimension of Healthcare.
Retrieved from: https://xnet.kp.org/.../docs/The %20Digital%20Dimension%20of%Healthcare.pdf
27UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Leading in a VUCA World
28UNCLASSIFIED / FOUO Leadership. Energy. Execution.
29UNCLASSIFIED / FOUO Leadership. Energy. Execution.
From OldWolf, B. Chaos Theory : A Starter Guide. Owlcation, Feb. 2018
30UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Wicked Problems
• Complex
• Extend outside of authority lines
• Detrimental effects of organizational silos
• Simple solutions often make the problem worse
• Formal networks often do not provide a path to solutions
31UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Effective Leadership
• Help organizations pivot and thrive in a consumer driven fee for value environment
• Creates enthusiasm for change
• Recognizes the accelerated pace of change
• Assesses the disruptive influences coming from outside the industry
• Make the right strategic investments
• Cultivates the right partnerships
• Develops the workforce to be part of the solution
• Embraces “wicked problems”
32UNCLASSIFIED / FOUO Leadership. Energy. Execution.
Innovation and Leadership
• Move away from directing outcome to developing forum for validating the
development of questions and pathways to solutions
• Involves increased risk- may not know where you when end up when you
start
• Is taxing emotionally and intellectually
• Involves diverse collaborators
• May feel unnatural
33UNCLASSIFIED / FOUO Leadership. Energy. Execution.
The Future of Military Medicine