AHEALTH ENTERPRISE LEARNING

Indian Healthcare: A Patient’s View17-18 August, 2017 I FICCI, New Delhi

GROW

LEARN+

NETWORK

PanelDiscussions

KeynoteSessions

A Forum for Promoting Quality Healthcare for all Through Enterprise and Learning

HealthcareExcellenceAwards

INDIAN HEALTHCARE:A PATIENT'S VIEW

India is already witnessing the emergence of an informed, engaged and empowered patient, rightly called the healthcare consumer. This has happened not just with the shift in technology but also due to societal and cultural shifts that are driving changing expectations as well as the realization of an increasing burden of the costs of care. Transformative market forces coupled with rapid advances in digital technologies, will further place the consumer at the center of an increasingly virtualized, personalized and delocalized healthcare system.

Healthcare organisations in India need to respond and adapt to these changing dynamics by successfully engaging with the healthcare consumer through business models based on quality of outcomes and digitized processes that address consumer demands for product customization and more informed care decisions.

FICCI HEAL 2017 is an endeavor to bring the perspective of a patient- the healthcare consumer, to the forefront. The conference will provide a platform to enable a two-way communication between patients and healthcare providers through its unique sessions to help pave a path for the transformation required in the Indian healthcare ecosystem and facilitate the healthcare stakeholders to adapt to the growing trend of patient centricity.

NETWORK

LEARN

GROW

Network. Learn. Grow. FICCI HEAL 2017

OBJECTIVES+++

++ Suggest policy framework for achieving global standards of healthcare across the country To converge all stakeholders on one platform and arrive at consensual solutions on a variety of issues Facilitate sharing of knowledge and best practices Create awareness and interface with innovative healthcare practices, quality assurance mechanisms and

marketing concepts Provide a unique platform to network and collaborate Recognize excellence in healthcare delivery

Shri Pranab MukherjeeHon'ble President of India

Shri J P Nadda

Family Welfare, Government of IndiaUnion Minister for Health &

“There is a high variance in the quality of service available. Some private hospitals provide world class facilities, so much so that people from other countries come here for treatment giving impetus to medical tourism. On the other hand, is the lack of access to even basic medical care for many people particularly the poor and disadvantaged. Our healthcare system has to be developed to cater to medical requirements of all sections of society, both in rural and urban areas.”

At the inaugural address at FICCI HEAL 2012

“There is an urgent need to develop a forum for healthcare providers and professionals to engage in meaningful and interactive discussions with the government entities to enable the transformation and re-engineering of the Indian healthcare industry. The healthcare sector is moving in the right direction and 'Speed, Scale and Skill' are needed to keep the momentum of the drive alive.”

At FICCI HEAL 2016

EMINENT DIGNITARIES INVITED

SPECIAL FEATURESConference:Two day deliberations on policy directions, sharing of knowledge and best practices.Special Session- MiTalks:This session will bring to the stage pioneers and change makers in a TED style series of talks on the future of healthcare.Healthcare Excellence Awards:Felicitating organizations and individuals for their contributions to the industry by innovating for increased efficiency and improved performance of healthcare delivery at large.Networking Dinner & Lunches:Build contacts with important stakeholders

+

Shri J P NaddaUnion Minister for Health & Family

Welfare, GoI*

Smt Anupriya PatelMinister of State for Health and Family

Welfare, GoI (Chief Guest for Awards)

Dr Saumya SwaminathanDirector General, Indian

Council of Medical Research (Guest of

Honour for Awards)*

Shri CK MishraSecretary

Ministry of Health & Family Welfare, GoI

Mrs Tina AmbaniChairperson, Kokilaben

Dhirubhai Ambani Hospital & Medical Research

Institute Mumbai(Guest of Honour, Awards)

Mr Rajeev SadanandanChief Secretary, Health &

Family Welfare,Government of Kerala

Mr Bibek DebroyMember,

NITI Aayog, GoI

Mr Bhupendra SinghChairperson,NPPA, GoI

Mr Rajiv SikriFormer Ambassador and

Former Secretary, Ministry of External Affairs, GoI

Mr Bhavdeep Singh Chair - FICCI MVT and CEO, Fortis Healthcare

Dr Harish PillaiCo-chair - FICCI MVT; CEO,

Aster Medcity and Head- Kerala Cluster, Aster DM Healthcare

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● Public & Private Hospitals● Nursing Homes ● Medical Devices and Hospital Equipment Companies● Diagnostic Laboratories ● Medical Educational Institutions ● Nursing Training Centres● Medical Associations/Institutions● Healthcare Start-ups● Health Insurance Companies● Policymakers and Regulators from Central and State

Governments● Private Equity Firms and Financial Institutions ● Human Resource & Planning Agencies● NGOs active in Healthcare Sector● Healthcare Consultancy providers

WHO SHOULD ATTEND?

Mr Alok KumarAdvisor HealthNITI Aayog, GoI

Mr Ashok KakkarCo-chair - FICCI Health Services; Sr. MD, Varian Medical Systems

International India Pvt Ltd

Mr Rahul KhoslaChair-FICCI Health Services;

President, Max Group & Chairman, Max India Ltd

Mr Varun KhannaCo-chair - FICCI Health

Services; and MD, BD India

(Hony.) Brig Dr Arvind Lal Chairman & Managing Director

Dr Lal PathLabs

Dr Narottam Puri Advisor-FICCI Health

Services, Board Member & Ex-Chairman-NABH

Mr Rajit Mehta CEO & MD

Max Healthcare

Mr Amit MookimGeneral Manager (S. Asia)

QuintilesIMS

Dr Anupam Sibal Group Medical Director

Apollo Hospital Enterprises Ltd

Mr Gautam KhannaCEO

Hinduja Hospital

DRAFT PROGRAM

AHEALTH ENTERPRISE LEARNING

Indian Healthcare: A Patient’s View17-18 August, 2017 I FICCI, New Delhi

FICCI HEAL 2017Network. Learn. Grow.

Day 1 – August 17, 2017

8:00 – 9:30 Registration

9:30 – 11:00 Inaugural Session Welcome Address: Mr Pankaj R Patel, President, FICCI Theme Address: Mr Rahul Khosla, Chair-FICCI Health Services Committee; President, Max Group & Chairman, Max India Ltd Inaugural Address: Shri J P Nadda, Union Minister for Health & Family Welfare, GoI* Concluding Remarks: Mr Varun Khanna, Co-chair FICCI Health Services Committee and MD, BD India On Dais: Mr Ashok Kakkar, Co-Chair- FICCI Health Services Committee; Sr. MD Varian Medical Systems International India Pvt Ltd Moderator: Ms Shobha Mishra Ghosh, Asst. Secretary General, FICCI

11:00 – 11:45 Tea Break

11:45 – 13:00 Panel Discussion IGovernment Policies: Roadmap for the next DecadeThe National Health Policy, launched in 2017, has given a hope for constructive reforms in our healthcare ecosystem including a further increase in health budget. This session will provide a platform for a candid dialogue between representatives of the Government, the private sector as well as the healthcare consumer on the healthcare policies and how they are expected to unfold in the future.Chair: Shri C K Mishra, Secretary, Ministry of Health & Family Welfare, GoI

13:00 – 14:00 Lunch

14:00 – 15:15 Panel Discussion IIRole of Media: Bridging the Trust Deficit in HealthcareThe vision of Universal Healthcare requires seamless collaboration and engagement among key stakeholders – regulators, government, public and private practitioners across the value chain, clinicians and the civil society. Media, with its reach and all-pervasiveness is best placed to remove information asymmetry, build positivity and critique ill-conceived policy and practices, eventually leading to a positive enabling environment for a well-functioning healthcare system. Given the above construct, this Panel will deliberate on some of the issues like media neutrality.

15:15 – 15:30 Tea Break

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FICCI HEAL 2017Network. Learn. Grow.

15:30 – 16:45 Panel Discussion III Building an Ethical Organisation: Dealing with the Challenges with-in Is there a conflict between the business goals of ‘’for profit’’ healthcare services providers and ethical delivery of care? If

yes, how do we ensure that shareholders get reasonable returns on their investments while patients receive the highest quality of care at affordable costs in an environment, which is ethical and caring. The session will deliberate on the building blocks of an ethically driven healthcare system and the dilemmas that care providers and the hospitals face every-day.

16:45 – 16:50 Health Break

16:50 – 17:00 Presentation on the Knowledge Paper

17:00 – 18:15 Panel Discussion IV Empowering Patients with Technology Driven Care With the massive growth in technology driven consumerism, there is a huge opportunity for Healthcare to leverage delivery of services by effective use of technology. This session will highlight the shift that technology is bringing so that patients are now in the driver’s seat instead of being at the receiving end. This goes beyond just being better informed through the internet. The big question is, “are healthcare providers also facilitating this shift by making patients participate in the decision making about their own health?” 19:30 – 21:00 FICCI Healthcare Excellence Awards 2017 21:00 onwards Networking Dinner

9:30 – 10:40 Panel Discussion V Financing Innovations for a Healthier India In order to sustain the growth seen in the sector in the past few years and further encourage entrepreneurs to focus on

“patient centric” solutions, it is imperative that adequate financial investments keep flowing into the sector. Diversity of funding, be it in terms of risk appetite, time horizons, focus areas or return expectations, would be critical in meeting overall funding requirements as well as fulfilling needs currently unaddressed by traditional financing mechanisms. The session will deliberate on how the investment can be sustained.

10:40 – 11:50 Panel Discussion VI New Wave of Transparency: Pricing in Healthcare Soaring and varying healthcare costs have made the healthcare consumer more price conscious. While there are

regulators pushing for price control, they might not be accurately reflecting a healthcare provider’s pricing position as they have only a partial view of the data required. Adopting a strategy to provide clarity in pricing is crucial to increase patient engagement, safeguard doctor-patient relationship and optimize revenue in a health ecosystem. This session will inspire a conversation to help build a sustainable and transparent healthcare ecosystem.

11:50 – 12:05 Tea Break

12:05 – 13:15 Panel Discussion VII Integrated Healthcare Models This session aims to share experiences and knowledge by experts to go beyond the traditional mindset of delivering care.

With healthcare in India becoming the centre stage of politico- economic deliberations, it is even more important for all stakeholders to weigh the pros and cons of spreading elements of integrated care extending throughout the life span and also touching the end of life phase through palliative or home care support.

13:15 – 14:00 Lunch 14:00 – 16:00 Special Session: MiTalks ‘Health and Humanity’ MiTalks is an opportunity to explore ideas that can define the future, reveal new perspectives and make the world a better

place. This session aims to bring to stage pioneers and change makers in a TED style series of talks on the future of"health and humanity". The importance of health is often best understood in its absence. Our speakers who are travelling from various parts of the world, will share their stories of grit, empathy, survival, laughter and technology - in the context of session’s theme. Their journey shared in short TED style talks, will help listeners re-imagine their own future.

16:00 – 16:30 Summation of Discussions

Day 2 – August 18, 2017

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“There is a need to bring in new technology and adapt it according to the requirements of the Indian healthcare system. Re-engineering in the thought process is needed to bridge the gap between the available technology and its use. The public and private sectors must work in tandem to scale up innovations in the sector and provide affordable and quality healthcare to all.”

At FICCI HEAL 2016

Secretary, Ministry of Health & Family Welfare, GoI

Shri C K Mishra

Network. Learn. Grow.

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Please NoteÜ The delegate fee includes conference registration, delegate kit, healthcare report,

souvenir, lunches, dinner and entry to FICCI Healthcare Excellence Awards.

Ü It does not include airfare, hotel stay or any other incidental expenses.

Ü No further request for discounts will be entertained. Only forms accompanied by requisite delegate fees will be accepted.

Ü FICCI reserves the right to reject any registration without assigning any reason.

Ü Dollar convertible at prevailing market rate

Ü The above mentioned amount in USD is net amount payable to FICCI. Hence, the bank (transaction) charges of both sides may please be borne by overseas participant/s.

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Cancellation Policy for Registration:Requests received in writing before July 31, 2017 will be considered for cancellation. A 20% handling charge will be deducted from the total amount deposited towards the delegate fee and the rest refunded by cheque. No amount will be refunded after July 31, 2017.

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Federation of Indian Chambers of Commerce and Industry (FICCI)Established in 1927, FICCI is the largest and oldest apex business organisation in India. Its history is closely interwoven with India's struggle for independence, its industrialization, and its emergence as one of the most rapidly growing global economies.

A non-government, not-for-profit organisation, FICCI is the voice of India's business and industry. From influencing policy to encouraging debate, engaging with policy makers and civil society, FICCI articulates the views and concerns of industry. It serves its members from the Indian private and public corporate sectors and multinational companies, drawing its strength from diverse regional chambers of commerce and industry across states, reaching out to over 2,50,000 companies.

FICCI provides a platform for networking and consensus building within and across sectors and is the first port of call for Indian industry, policy makers and the international business community.

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