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Head Office: Saha-Union Building, No.1828 Sukhumvit Road, Bangchak,
Phrakanong, Bangkok Tel. 0-2311-6881-2 Fax. 0-2311-6889
Warehouse & Service Center: On The service area of 3 Rai,
Located at No. 142/1-2 Latphrao Road, Soi Chantima 80, Wangthonglang, Bangkok Tel. 0-2530-0505 Fax. 0-2530-2940
Company Profile:
1982 Established the Computer Union Co.,Ltd., with its registered captial of 10 million Bath
1983 Appointed by IBM (Thailand) Co.,Ltd., as a dealer of personal computers
1993 Appointed by NCR (Thailand) Co.,Ltd., as a dealer of automatic teller machine (ATM)
1996 Appointed by Intel Micro electronics (Thailand) Co.,Ltd., as a dealer of network equipment
1998 Appointed by IBM (Thailand) Co.,Ltd., as a distributor of AIX servers and storage servers
1999 Appointed by IBM (Thailand) Co.,Ltd., as a distributor of IBM software
2000 Appointed by IBM (Thailand) Co.,Ltd., as a distributor of IBM printer
2001 Set up a team to develop new solutions for documentation management and monitoring
System management under the names of for Notes.doc and for Notes.Workflow
2002 Appointed as a distributor of PCI network equipment of Japan
2002 Appointed by NCR (Thailand) Co.,Ltd., as a dealer of cheque marks
2007 Increased its registered capital to 100 millon Bath
2007 Appointed by InfoPrint Co.,Ltd., as a dealer of IBM printers
2007 Appointed as a dealer of Acronic software
2007 Developed the Physical security system
2008 Appointed by Cisco Systems as a selected certified partner
2010 Appointed by Samsung as a distributor of Samsung E-Board
2010 Appointed by Microsoft as a Gold Certified Partner
2011 Appointed by CommValut as a distributor
2012 Appointed by Microsoft as a Gold Server Platform Partner
2012 Appointed by Huawei as a distributor
2012 Appointed by Apple as an Apple authorized Corporate Reseller
Who we are At present, the Company is a dealer of Computers and Peripheral Equipment and integrated IT service provider, such as:
Appointed as a dealer of IBM hardware such as xSeries, pSeries, storage, magnetic
passbook prienters, ATM (CD), cash deposit machine (CDM), ect. ;
Appointed as a dealer of IBM software such as Tivoli, Web Sphere, Lotus Note and DB2;
Distributor of IBM Printer, Infroprint and Supplied such as Industrial Printer, Impact Printer;
Distributor of Hitachi products such as Auto Update Passbook Printer;
Distributor of Ronsycs products such as magnatic strips, pin pads;
Distributor of Lenovo products such as PCs, notebooks think pads, servers;
Distributor of De La Rue products such as teller cash recyclers (TCR);
Distributor of Acronic software backup products of USA ;
Distributor of HP Products such as PCs, notebook, laser printers, laser jets (all models);
Distributor of Epson products such as dot matrix printers (all models);
Distributor of Dell and Acer PCs and notebook;
Distributor of Samsung LCD display and laser printers;
Service provider for installation, repairs and maintenance of computer hardware,
software and network systems, as well as peripheral equipment; and for system design
and development;
Distributing and providing services and installation of CCTV system;
Appointed as a dealer of NCR products including the backing products such as ATM,
Cheque system;
Who we are Computer Union Co.,Ltd. is an affiliate of Saha-Union Group, established by
Mr. Damri Darakananda, who had personal interests and initiations and realized the
importance of the Computer technology, to meet the demand of computer use within
the organization and to distributed the products and to provide services to outside
organization The company is one of the pioneer distributors of personal computers in
Thailand, and has development itself to an integrated IT service provider so far.
In 1982, the Company was established with its registered capital of 10 million Bath;
at present, the Company has its registered capital of 100 million Bath. The Company has
accumulated the experiences of sales and service provision to its customers, with its
success of gross sales of over 2,000 million Bath per year. The Company is now trusted by
over 500 large organizations using its service.
With experiences of over 34 years, we are confident that we are fully prepared in
terms of diversity and high quality of products, with our quality team of staff in 32 service
centers nationwide providing the integrated services to meet the maximum satisfaction
of our customers under the Saha-Union Group’s motto of business operation “ Integrity,
Quality, Service”.
Moreover, the Company has provided the personal training and development for
Over 400 employees to keep up with innovations and technology and to maintain the
high quality and efficiency of its service provision to meet all demands of customers in
accordance with the Company’s motto “Customer’s First Choice”.
Our Products
Total IT Solution Provider The Company has operated its integrated IT businesses, divided into departments, as follows:
1. Hardware Distribution.
STG Department is a dealer of hardware products, providing wholesale services of IBM pSeries and storage.
2. Software Distribution.
Software Department is a dealer of software products, providing wholesale
services of IBM software.
3. System Integration.
Providing services and distributing IT products, and integrated services of design,
Installation and maintenance.
4. Maintenance Service.
Providing services of repairs and maintenance of computer and peripheral
equipment, after-sale services, IT outsourcing service, computer rental and
installation services, with 32 service centers nationwide.
5. I-CU Data Recovery Center.
I-CU Data Recovery Center is providing all types of data recovery services such as
hard disks, flash drives, memory cards of cameras, ect., in standard clean room.
Our Products
Software Team
The Company has set up a software
team to meet the increasing IT demand of
customers. In 1999, the Company has been
appointed by IBM (Thailand) Co.,Ltd., as a
dealer of IBM software. For its excellent
consultancy and expertise in IBM software
products, the Company has continuously
sent its personal for product knowledge
development and has recived IBM
certification for its expertise in the IBM
products.
In 2007, the Company has been
trusted by Acronis Co., Ltd., a famous
manufacturer of software backup products such as Acronic True Imanag, Snap Deploy,
Disk Director, as the sole dealer in Thailand.
The success of our business partners is our key focus; therefore, we have
organized training as well as marketing activities to promote the success of over 30
bussiness partners.
DB2 Information Management Software : Information Management software.
Tivoli Software : System management software.
Lotus Software : Collaboration software.
Web Sphere Software : Integration and application
Infrastructure.
Rational Software : Software and system development.
Our Products
Hardware Distribution System & Technology Group (STG) is a distributor of IBM hardware Products
Policy of providing integrated high-quality products, with well-trained team.
With 45 Certificates from IBM, STG can guarantee the quality of its customer service
team and consultancy in computer system set-up, system testing and installation,
as well as inside and outside training to customers. At present, STG is appointed
by IBM as IBM authorized education center.
Moreover, the company has established the
Innovation center for exhibition of diversified products
Of IBM system storage so that our custermers will have
Opportunities to experience the efficiency of each
Products performance; and for testing of products and
applications.
Our Products
System Integration Providing information system services and distributing IT products, integrated
system design, installation and maintenance, as well as system development to meet the
customers’ demand; and distributing general IT products and banking products.
General IT products include:
1. Computer and peripheral equipment, including notebook
and servers (Lenovo. HP, Dell,
Acer, IBM ect.)
2. Network equipment such as
routers;
3. All types of printers such as
Epson, HP, IBM, Infoprints and
Supplied, Canon, Fujitsu, Lexmark,
Samaung ect.
4. Copyrighted software;
IBM - Lotus Notes Microsoft - MS office
- DB2 Database - Ms window operating system
- Rational (xp, vista, 2003, 2008)
- WebSphere - MS SQL Server
Oracle Database
Adobe – Photoshop
Symantec
Bitdcfender
Mc A fee
ETC.
System Development Computer Union Co.,Ltd. has over
20 experienced and expert engineers who are
prepared to provide consultancy on system design and
development to meet the specific demand of each corporate
customer. The Company is capable of developing Windows
applications and web applications.
Our Products
Banking Products
In addition to being an IBM dealer, the Company has also distributed and
Developed Information system software for bank;
Cheque Systems
NCR iTran Series Cheque Imaging Transport
Canon CR Series Cheque Reader
NCR ChequeMark
Banking and ATM Software
NCR APTRA Software
Passbook Printer
HP Q-80
EPSON
Security Products
RONSYC Magnetic Strip Writer/Reader
Pinpad Device
CCTV Samsung, Axis
Branch Transformation
NCR ATM
NCR Teller Cash Recycler
NCR APTRA Cash Connect
Digtal signage software and information management
Our Products As present and in the future, new technology of information security will be
continuously released to the market to cope with the Internet threats and new attacking
techniques of hackers; as a resalt, the security system administrator must study, analyze
and use the technology, wich is proper to the information system and the business
processes of organizations, in order to protect the system safety from computer criminals
and malicious software, which have been multiplied during the past few years and tend
to increase in the years to come. Therefor, the top management and the information
system administrators of organizations, including CIO or IT managers, shall study and
understand new technology of data safety protection for decision making on acquisition
of the said technology, for the maximum benefits of organizations, in terms of the return
on investment. In case, the decision makers have used improper incomplete technology,
it will unavoidably affect the organizations data safety.
Computer Union Co.,Ltd. is fully aware of the said problems relating to business
operation of units and leading organizations; and at present, the Company has
contributed to the decision-making process; therefor, we are confident that the Company
will be able to meet the demand of the management of different organizations, in terms
of modern information system or high-tech equipment, ect.
1. Network Equipment
(VOIP, fire walls, Routers, IT Telphony, Core Switch, Wireless Equipment,
Load Balance);
2. Multimedia Equipment
(Video Conference, Plasma TV, LCD TV, Projector Screens, LCD Projectors,
Electronic White Board Display);
3. Cabling Systems
(Optic Fiber Cable, Low Smoke Cable, High Pressure Cable, Flexible Cable,
Shield Cable, High Temperature Cable, Conduit);
4. Data Center & Disaster Recovery Center
(Crisis Center Room, Monitoring Center, Meeting Room);
5. UPS & Generator
(Line Interactive, True On-line. Single Phase, Three Phase, Emergency Light,
Auto Emergency Light);
6. Network Management
(Network Traffic Management, Network Analysis Management);
7. Backup Equipment
(Storage, SAN Storage, SAN Switch, NAS Optical Drive, Tape Backup,
External Storage);
8. RFID Solution
(Logistic RFID, Protection/Checking RFID, Analysis RFID);
Our Products
Network System and Network Security System
Computer Union Co.,Ltd., has realized the importance of the network system and
has now increased its personnel specialized in the network system for the expansion
of the voice/data/image business sectors. We are confident that our leading position in
design and consultancy of the network system will meet the demand of investors and
will enable the investors to respond the market demand and to gain the competitive
advantages rapidly and accurately. The network system can be devided into main
systems such as LAN, WAN and MAN, ect.
Computer Union Co.,Ltd., has its criteria of design, with the general objectives,
as follows;
1. Functionality :
To meet the demand for use of investors;
2. Scalability :
To support the system modifications in the future unlimitedly;
3. Adaptability :
To improve or modify the network system easily;
4. Manageability :
To manage and supervise the network system easily;
5. Cost Effectiveness :
To be cost-effective and proper for use;
6. Availability :
To be used at any time when required;
7. Security :
The Security system has been well designed;
Our Products
Physical Security Solutions Computer Union Co.,Ltd., has specialized in integrated IT solutions; has designed
And installed the physical security systems; and has given the consultancy in system
work to various organizations. With its success, the Company has realized the
importance of the physical security system. At present, the Company has its experiences
in system installation, as follows :
CCTV system;
Car parking management system;
Security function contral system;
Access control system;
Fire alarm system and fire hose line;
Burglar alarm system;
Intruder protection system of the network system;
Power system within factories and office building;
Automatics system within the building;
Incident alert program and facial verification
program;
Energy-saving system within factories and building;
Special security equipment such as mobile x-ray,
metal detactor, jummer, mirror detector, ect.;
Others;
Our Products
With more-advanced technology, the electronic security
system can be operated from the control room by simply
installing the central management system program, wich can
automatically control the operations from the control room, for example :
CCTV system; or network camera system;
Access control system;
Burglar alarm system;
Fire alarm system and fire hose line;
Public address system;
Car parking management system
and the security system, which
can communicate through
channels of the network system;
I-CU Data Recovery Center
To solve the customers probleams of data loss caused by computer virus,
deletion of wrong files, damage of data files, as well as problems relating to the data
storage device, in late 2005, the Company has opened the data recovery center called
“ I-CU Data Recovery Center”.
Our Products
I-CU Data Recovery Center is the
standard service with clean room, which
can recover the data from hardware-related
problems. However, I-CU Data Recovery
Center can recover data of all types of
applications, operating systems and
it all situations, including deleted data,
damaged database, broken cassettes,
infected with computer viruses, fire, flood,
application/user errors making the data
irretrievable.
Examples of our data recovery applications such as hard disk, floppy disk, flash
drive, DVD, memory card (Digital camara), ect.
Data recoverable from all file systems;
Standard clean room in Thailand;
24-Hour hotline for reporting/consultancy
on data-related problems;
Service centers nationwide;
Keep the confidentiality of the
customer’s data;
Data recoverable from problems relating
to software and hardware;
Satisfactions guaranteed (payments subject to satisfactions);
Our Services
Customer Service Department
The Company has given the importance to the maintenance service provision
to customers’ computer and equipment, in accordance with the Company’s motto
“ Quality, Rapid, Punctual and Effective Service Provision and Development of Quality
Management System for Maximum Satisfactions of Customers”. With ISO9001:2000
accreditation from MACII, our service provision is highly acceptable among customers
in the public and private sectors.
Service System and Standard
For standard operations, the Customer Service Department has provide the spare
part reservation system and the customer database storage system to cheak the service
history, including the communication system via mobile phones and emails, as well as
the standard customer access time, as follows:
Bangkok and its domains 3 hours;
Provincial areas 5 hours;
Personnel
The Customer Service Department has over 90
resident engineers for provision of services, problem
analysis and solutions, and over 260 technicians and
other personnel for rapid and thorough service
provision, with expert helpdesk officers answering
questions over the phone.
Availability of Spare Parts and Equipment
For rapid repairs of equipment, the Company
has prepared adequate spare parts and replacement
computer and equipment for customers use during
the repairs of their computers for maximum
satisfactions of customers.
Our Services Service Centers
The Company has provided 32 service centers, with over 80 cars and over 30
motorcycles for outdoor service provision to customers nationwide.
Service Department
1. Provide repairs and maintenance services of computers and servers such as
IBM, HP, Acer, Dell and after-sale services for all types of products of the Company;
2. Provide repairs and maintenance services of printers (ink-jet and laser types)
such as NEC, Epson, HP, Lexmark, including peripheral equipment;
3. Provide installation services of computers and network systems;
4. Provide IT outsourcing services;
5. Provide repairs and maintenance services of of UPS such as Syndome, APC,
Chloride, Leonics, ect.
6. Provide computer rental services;
7. Provide data recovery services, hard disk check-up and repairs to obtain the
Required data of customers effectively;
Our Valued Customers
Our Business Partner
Location Map of Computer Union Co.,Ltd.