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    Work-life Balance

    Reduce stress in the workplace introduce a policy on work-life balance

    Definition of Work-life Balance:

    Working practices that acknowledge and aim to support the needs of staff inachieving a balance between their home and working lives

    HEBS 2002

    Each year stress costs UK businesses an estimated 3.7 billion and the loss of around

    80 million working days. Stress can be caused by both work related factors and home

    or family related factors and many employees experience difficulties juggling their

    work responsibilities with their home responsibilities.

    By implementing a work-life balance strategy employers can help to reduce stress in

    their employees. This can lead to a more motivated and loyal workforce, increasedproductivity, reduced absenteeism and it is also good for PR.

    A work-life balance strategy should include family friendly policies but it is important

    to remember that work-life balance is not just for employees with dependent children.

    Other examples include:

    Employees at the end of their careers balancing their work with leisure

    opportunities

    Employees with dependent elderly relatives

    Employees balancing their work with further education

    The introduction of work-life balance policies should be equitable for all employees

    and it is important that employees without young children do not feel discriminated

    against.

    Factors Influencing Work-life Balance

    Over the past generation there have been considerable demographic changes which

    have influenced our working practices, examples of this include:

    Increased number of women working 70% in 2000 compared to 47% in

    1959

    Majority of women with dependent children working 65% compared to

    90% of men

    Majority of women return to paid employment after childbirth

    Increased incidence of one parent families (1 in 4)

    Increased life expectancy is resulting in an ageing population

    Elderly relative responsibilities are on the increase 6 million adults have

    care responsibilities for another adult

    Trend for starting family later will result in some employees having both

    childcare and eldercare responsibilities

    Average age for first baby is 29 and birth rate is 1.7 children per woman

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    Retention and recruitment issues are also relevant to work-life balance as more and

    more employers are recognising that their staff are their most valuable resource and

    the key to business success. Employers will increasingly have to make themselves

    attractive to current and potential employees due to the falling number of available

    workers. Between 1999 and 2010 it is estimated that there will be 2 million new jobs

    in the service industry, it is expected that women will fill two thirds of these. Asurvey by the CIPD in 2001 showed that two thirds of respondents had difficulty

    recruiting the right calibre of staff. As well as impacting on productivity these

    difficulties have financial costs, it has been estimated that the cost of recruiting one

    employee is at least 5000. A separate survey found this to be 4 times the annual

    salary of the post. These costs include lost productivity, recruitment, advertising and

    training.

    Another consideration for work-life balance is legislation, notably the Employment

    Act, the Working Time Regulations and the Part-time Workers Regulations. The

    Employment Act has recently been updated and from April 2003 will include more

    benefits for staff including increased maternity and paternity leave.

    Practices Supporting Work-life Balance

    Work-life balance policies can be made up the following policies and working

    practices:

    Policies allowing flexible and innovative working practices, for example,

    flexi-time, annualised hours, staggered hours, job sharing, working from

    home, term-time hours, compressed hours and part-time working

    Leave provision, for example, special leave for emergencies

    Employee support services, for example, employee counselling service orcrche facilities

    Employee training and development, for example, objectives and appraisals to

    take into account work-life balance

    How to Implement a Work-life Balance Strategy

    Before embarking on a work-life balance strategy it is essential to identify the core

    needs of the business, for example, some services like a help desk may require a staff

    presence between certain hours. It is important and useful to consult with staff at this

    stage in order to get their views. Remember that it is often the staff doing certain jobs

    that can come up with the most innovative ideas for improvement. From this point it

    will be necessary to review existing policies and develop a draft work-life balancestrategy. This should be put out to consultation to staff and staff groups if appropriate

    and it may also be worthwhile running a pilot of the policy. After a final review the

    strategy can be formally launched to all staff. Remember to include a section in the

    strategy for review and evaluation in order that the uptake and effectiveness can be

    reviewed over time.

    Sources of information

    There is a vast range of information available on work-life balance. As a first port of

    call contact the Health at Work team who can help to review your individual

    workplace situation. For more information see:

    www.dti.gov.uk

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    www.tuc.org.uk

    www.employersforwork-lifebalance.org.uk

    www.cipd.co.uk

    http://www.cipd.co.uk/http://www.cipd.co.uk/