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North Carolina Agricultural and Technical State University The Evolution of the New A&T Brand Chancellor’s Report Harold L. Martin, Sr. September 12, 2014

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Page 1: Harold L. Martin, Sr. Documents1/26 - BOT September 2014 M… · » Print and broadcast media » Advertising—billboard, print, radio & TV » Third-party rankings & peer communications

North Carolina Agricultural and Technical State University

The Evolution of the New A&T Brand

Chancellor’s Report

Harold L. Martin, Sr.

September 12, 2014

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North Carolina Agricultural and Technical State University

www.ncat.edu

Background The new A&T brand

In the winter of 2012, North Carolina Agricultural and

Technical State University (N.C. A&T) partnered with a

responsive marketing and communications agency to

research and assess current brand perceptions of the

University among its key constituents

The result: A cohesive messaging/positioning platform

delivered through integrated marketing and strategic

communications.

2

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North Carolina Agricultural and Technical State University

www.ncat.edu

Key Goals

The new brand must . . .

» Define the A&T experience

» Overcome misperceptions

» Build internal & external relations

» Support A&T Preeminence 2020

» Promote the accomplishments of A&T alumni, faculty

& students

» Build on legacy while promoting research & diversity

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North Carolina Agricultural and Technical State University

www.ncat.edu

Discovery & Research

Internal:

» Administration

» Board of Trustees/Visitors

» Current Students

» Faculty

» Staff/Student Services

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North Carolina Agricultural and Technical State University

www.ncat.edu

Discovery & Research

External:

» Alumni

» Community leaders

» Corporations/Employers

» Friends & donors

» High school guidance counselors

» Media

» Prospective students

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North Carolina Agricultural and Technical State University

www.ncat.edu

Tactics

Review existing A&T institutional data &

materials

Communications audit

Competitive/peer review

Focus groups (15)

Individual interviews (8)

Online surveys (8)

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North Carolina Agricultural and Technical State University

www.ncat.edu

The New A&T Positioning Statement

We are proud. Our history is rich with achievement and tradition. Our

university is a place where the dynamic and visionary challenge the

status quo. We share a vision of preeminence; using our minds, our

research and our passion, we engage the community and create

positive, lasting global change. We are better than yesterday, but

never as good as tomorrow. Because our excellence has no

boundaries—and because that’s what Aggies Do!

Page 8: Harold L. Martin, Sr. Documents1/26 - BOT September 2014 M… · » Print and broadcast media » Advertising—billboard, print, radio & TV » Third-party rankings & peer communications

North Carolina Agricultural and Technical State University

www.ncat.edu

The New A&T Positioning Statement

We are proud. Our history is rich with achievement and tradition.

Our university is a place where the dynamic and visionary challenge

the status quo. We share a vision of preeminence; using our minds,

our research and our passion, we engage the community and create

positive, lasting global change. We are better than yesterday, but

never as good as tomorrow. Because our excellence has no

boundaries—and because that’s what Aggies Do!

Page 9: Harold L. Martin, Sr. Documents1/26 - BOT September 2014 M… · » Print and broadcast media » Advertising—billboard, print, radio & TV » Third-party rankings & peer communications

North Carolina Agricultural and Technical State University

www.ncat.edu

Why Aggies Do?

Aggies are not passive. We do not conform. We lead, forging

ahead on the path less traveled. Our vision is not selfish. We seek

a better education, a better life, and a better way for communities

both local and global. We make things happen because we

persevere. And we never stop striving for excellence.

Page 10: Harold L. Martin, Sr. Documents1/26 - BOT September 2014 M… · » Print and broadcast media » Advertising—billboard, print, radio & TV » Third-party rankings & peer communications

North Carolina Agricultural and Technical State University

www.ncat.edu

Aggies . . .

Lead

Create

Discover

Achieve

Inspire

Dream

Love

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North Carolina Agricultural and Technical State University

www.ncat.edu

Aggies Do!

Call to action

Captures the essence of A&T

What it means to be part of its proud

community

Embraces all who embrace it

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North Carolina Agricultural and Technical State University

www.ncat.edu

What it means to . . .

Prospective students

Current students

Faculty & staff

Alumni

Community

Prospective faculty & new employees

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North Carolina Agricultural and Technical State University

www.ncat.edu

To prospective students . . .

A&T is a community of academic excellence and positive action.

Our vision for tomorrow is inspired by a proud tradition of

visionaries, thinkers and doers. We believe in what we will

become because we believe in those who call themselves Aggies.

You will find opportunity. You will push forward. You will succeed.

Because that’s what Aggies Do!

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North Carolina Agricultural and Technical State University

www.ncat.edu

To current students . . .

Your opportunity is like none other. As an Aggie, you have the

support of a global community that will encourage your dreams,

nurture your growth and promote your achievement. Nothing is

impossible. You have the vision. You have the means. You have

the drive. Because that’s what Aggies Do!

Page 15: Harold L. Martin, Sr. Documents1/26 - BOT September 2014 M… · » Print and broadcast media » Advertising—billboard, print, radio & TV » Third-party rankings & peer communications

North Carolina Agricultural and Technical State University

www.ncat.edu

To faculty & staff. . .

You are a part of history. As a leader and mentor, you influence

the minds that will affect our world. As a change agent, you use

your intellect to make a positive difference in both the local and

global community. A&T is more than your job, it is your passion –

and that commitment to yourself and others will last a lifetime.

Because that’s what Aggies Do!

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North Carolina Agricultural and Technical State University

www.ncat.edu

To alumni. . .

You are the heart of the A&T family. As an ambassador of this

visionary institution, your passion finds its voice in Aggie Pride.

You are part of a legacy that has changed the world, and no one

will ever take that from you because it is who you are. And

because that’s what Aggies Do!

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North Carolina Agricultural and Technical State University

www.ncat.edu

To the community. . .

We are born of this community. Our reach may be global, but our

roots run deep in Greensboro. From this great place, we have

found the strength and voice to change the status quo. As we

connect corporate/commercial partners with our expertise, new

technologies and opportunities for continuing development, we

help create technology-driven businesses and bring economic

benefits to local, state and regional communities. Together we

stand, strive and celebrate. Because that’s what Aggies Do!

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North Carolina Agricultural and Technical State University

www.ncat.edu

To prospective faculty & new employees . . .

You will be an integral part of history. You will be expected to be a

leader and a mentor. You will influence the minds that will affect

our world. As a change agent, you will use your intellect and

influence to make a positive impact on the greater A&T

community. A&T will be more than your job, it will become your

passion – and that commitment to yourself and others will last a

lifetime. Because that’s what Aggies Do!

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North Carolina Agricultural and Technical State University

www.ncat.edu

Expected Outcomes

Image/Perception

» Academic reputation—research, STEM, etc.

» First-choice institution

» Recognition & respect among peers

» Deeper community relations

Student Recruitment

» Increase size & quality of “right-fit” applicant pools

» Maintain/enhance ideal percentage of in-state & out-

of-state students

» Increase selectivity

» Improve student retention

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North Carolina Agricultural and Technical State University

www.ncat.edu

Expected Outcomes, cont’d

Alumni Relations & Engagement

» As your brand reputation increases, so too will the

value of an A&T degree

» Create meaningful ways for alumni to support A&T—

not just financially but in recruitment, community

relations, etc.

» Recognize alumni for their achievements

» Deeper affinity toward Aggie Pride

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North Carolina Agricultural and Technical State University

www.ncat.edu

Implementing the New Brand

Strategic, targeted marketing of academic programs,

research, STEM, student, faculty and staff

achievements

» Print and broadcast media

» Advertising—billboard, print, radio & TV

» Third-party rankings & peer communications

» PR campaign—local/regional Business Review, University

Business, etc.

New recruitment communications

Videos, web/mobile/digital media/SEO

Social media campaign—#AggiesDo

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Page 22: Harold L. Martin, Sr. Documents1/26 - BOT September 2014 M… · » Print and broadcast media » Advertising—billboard, print, radio & TV » Third-party rankings & peer communications

North Carolina Agricultural and Technical State University

www.ncat.edu